First, we have been coming here for years and always appreciate the friendly customer service. They give you contact information for the coordinator, who provides the updates. They answer calls, it's nice. We used our Insurance company and it was seemless. We didn't have to do anything. Sometimes it takes a while for repairs, probably from ordering parts, but they are honest and do good work. This time we got our car ahead of time. My parents had to pick up our vehicle for us and they said Louis provided excellent customer service. He was kind to them and they were out in just a few minutes. Thank you to Louis, Johnny and the team. read more

Excellent service!!! I have a silver Toyota Corolla and they were so caring and professional. They helped me solve my car issue immediately for next to nothing. Louis is the best! If you need body work, I highly recommend you take your car to Sonshine Auto Body and ask for Louis! read more

Louis made my today and had one of the greatest customer support and service . Thank you so much Louis and I will definitely be coming back.

Worked with them multiple times great work just a bit busy so it took about a week each time. No problems other than the wait for repairs. Great staff good inspectors I wouldn't trust any other auto body in the high desert than Sonshine. Also wanted to add that they give you a ride if you need to leave your car ( a service many businesses have begun to not do). read more

I just had another great experience with Sonshine Auto Body. I needed a rear tail light assembly replaced after an accident. Someone had rear-ended me and drove away. Luckily, I found a replacement on Amazon, brought it with me, and a very nice technician told me he would install it without charge. Johnny was so efficient (and tip worthy ), I barely read one page in my book when my car was ready. Kudos to the staff for great work and customer care. I highly recommend this shop for all car repairs. read more

Stopped in with what I thought was significant body damage to the passenger rear bumper. I spoke with Collision repair specialist Louis Rubin. He took a look at my damage and said he could fix it in short order - He left and returned with what I called magic sauce. He was able to remove all of what I thought was body damage with the liquid and some of his elbow grease. The best part all - it was FREE. Thanks Lou. For bodywork I need done in the future, I will go to see Lou at Sonshine Auto Body. read more

WOW. Stopped in for an estimate. Receptionist said that I would need to make an appointment for an estimate. More delays, sigh. Mr Louis Rubin jumped up from what he was doing and took the time to look at my small problem. He then went back inside and came out with some kind of magic sauce and made 90% of the scrape in my paint job disappear. He suggested some touch up paint but also gave me a nice quote in case I wanted to make my bumper look brand new again. My choice. Great, HONEST customer service. Thank you from a long time resident of the Victor Valley. read more

Sonshine Auto Body - Body Shops Near Me - Victorville, California

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I went to Sonshine today with an issue and was prepared to pay whatever was necessary to get my car road worthy again. Turns out I needed a few fasteners and the very kind young gentleman helped me immediately. I was on the road 20 minutes later. Completely pleased and satisfied with the terrific customer care. Prices seem competitive. I wouldn't hesitate to return. Thanks guys read more

They did work on my car, BUT the customer service is awful!!! Did not feel welcome from the beginning, but when we spoke to Maria she "reassured" us about what we needed done. We went in to get the front bumper replaced and we asked if it was possible to have the old bumper back just in case and both Maria and Johnny Gonzalez promised to give us back the bumper. When I we come back to pick up my car we asked about the bumper and Johnny said yes of course and that he was going to go get it, but instead he sent someone else to do his dirty work and tell us that if we wanted the bumper back we need to pay them $150 for it! They told us already twice before that we would get it back free of charge and today they reassured us we would get it back but then immediately changed their minds and ask $150 for it?! If they would have said something before about the extra charge, that would have been a different story, but Johnny really had to send someone else to charge us while Maria just shrugged after she assured us multiple times we would get it back. Terrible service. read more

I put an ugly scratch on my truck pulling past a gate and Sonshine made it look like it never happened. Louis was amazing. He called and let me know the status of my truck while it was in the shop and always made sure I knew to call at any time if I had any questions or concerns. I had a great experience! Thank you! read more

Sonshine Auto Body - After Sonshine took care of my ugly scratch. - Body Shops Near Me - Victorville, California

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Louis Rubin was super! He helped my husband who damaged our new car. He provided excellent customer service, great advice and the most competitive bid around, most importantly, our car looks beautiful again. Will definitely return...if ever needed again. Highly recommend this company. read more

Sonshine Auto Body - Body Shops Near Me - Victorville, California

Very, very nice people honest and upfront the head secretary I forgot her name but she's so nice and honest and she keeps her word and Johnny Gomez. He's a very nice person too. I enjoyed dealing with him even though my car was totaled out. They're good people. Thank you. read more

This place is a complete disaster. I had waited 2 months for a vehicle and when I finally received it the car was a total disaster. The car was dirtier then it ever has been and I was told "well get it detailed" Sonshine auto body is a 0 STAR but unfortunately I have to leave them 1. When I had gotten my car back the scratches on the car from when I was READ-ENDED were left there from the accident that caused them ? They blamed this on it being me to have caused these scratches. All in all do not go here and if your insurance refers you to these guys say no !!!! I feel like my insurance should be issued a refund based on this terrible service I was provided read more

Nine years ago, our 2014 newly purchased Town and County was severely damaged when a large tree branch fell upon it. AAA explained that our comprehensive policy would cover repairs. We took the van to Sunshine and after a few weeks under their professional care, we drove off their lot with a brand new looking vehicle. Several weeks ago, we noticed that nine years of constant exposure to harsh high desert weather conditions was having a toll on the body. Not sure of hope, we returned to Sunshine Auto Body with our old receipt, which they treated like "gold," saying they would most certainly honor their lifetime warranty. After several weeks, the shop returned our vehicle with shiny new work. It felt like driving a new car again. If your car has suffered damage or your old vehicle needs a new look, take it to Sunshine Auto Body. I know you will be satisfied. -Mike and Lisa Chandler read more

Louis did exactly what he said he was going to do, when he said he'd do it. My truck looks better than it did before the accident. Excellent service and communication - highly recommend. read more

I've used Sonshine auto body for 3 of my vehicles and they've never let me down--AAA recommended them and I'm glad they did. The repairs were excellent and the service is great. I highly recommend Louis Rubin (service specialist) as he goes the extra mile. He works hard to make sure the job is done right and that you're satisfied with the results. read more

Louis Rubin provided excellent service and could not have been any more helpful. I went to Sonshine last Wednesday hoping to have my license plate moved down about an inch. I purchased my car new over a year ago and the license plate was crooked, but when they fixed it, they placed it too high so I could not add a frame. The front desk initially mentioned that they were not taking any new customers until February, but when I mentioned the license plate issue, she suggested i wait and ask Louis. Louis was more than happy to have my plate moved and I believe it was completed in less than 10 minutes. I had previously heard great things about Sonshine and the service provided was exceptional to complete this task right then and there when they were obviously busy. read more

3 weeks later and No gas left in my car! Gee thanks guys. They act like customers are bugging them when you call and ask for a update, was told 3 different dates my car would be ready. I don't understand how 2weeks in they find more issues.....Shouldn't that have been noticed before hand? Only came here because of insurance Never would I choose this place on my own read more

Thank you all sonshine personal for listening to me and explaining what was being done on my car. Loved the outcome, my car looks amazing . read more

The receptionist acted like I was inconveniencing her and then she reluctantly goes to a guy and says "there's a lady over there with a broken mirror" and I went over because she wasn't describing what I needed so I told him and I showed him the piece. He goes "I don't have time for that" and handed it back to me. read more

I had an excellent experience in a stressful situation as my car was struck by something on the freeway. Louis was great to work with. He updated me weekly on the progress of my vehicle. My vehicle was given back to me in a superb condition. I would definitely recommend this company to my friends and family! read more

My elderly mom needed to have a minor door ding in her car repaired and went to Sonshine to have it fixed. She was expecting it to cost around $200. She was warmly greeted by Louis Rubin, the service specialist. Immediately upon her arrival, Louis accessed the ding, went to work on it for about 10 minutes and was able to buff out the ding, making it look like new. My mom was thrilled that it was taken care of so quickly and with a little elbow grease. Louis didn't charge my mom nor would he take a tip. He's honest, gracious and genuinely a good guy. He really brightened my mom's day and outlook. Thank you Louis for being highly reputable. read more

James and Jaime really went out of their way to help me out. I was having door issues with my 2012 Ford Edge. It was super hard to shut. It was fixed real quick and at an awesome price. Thanks you so much Sonshine. Will definitely go back when needed. read more

I came in for work on my fender, and Louis Rubin was very professional and kind, I would 100% recommend him at Sonshine Auto Body... It would have cost me a whole lot more to go anywhere else! Thank you Louis! read more

Silva needs to take some customer service lessons. This place worked on my sister's car and after several attempts finally got it done right. The attention to details was surprisingly lacking. read more

Absolute worst auto body shop in the desert. The rude bitch that sits on her lazy ass at the reception area is the reason to never come here. The work this place does is almost as bad as her attitude as well. Go somewhere that will take care of your vehicle and somewhere that respects your business. read more

This was our first experience using Sonshine Auto Body. Every employee we interacted with was knowledgeable, friendly and helpful. We were constantly kept in the loop in regard to how our repair was moving along. To our surprise the repair was completed "five days" sooner than their original projection. The repair was flawless and totally exceeded our expectations. Louis Rubin the Service Specialist was a pleasure to work with and made himself available to answer any present or future questions or concerns that might come up. We have found our new Auto Body Shop!!!! read more

Awesome customer service, fast friendly and very informative. Went in for back window repair and very pleased with the results and service. Thank for the amazing customer service. Josh was awesome answered all our questions. read more

We have had several paint and body repairs performed by Sonshine Auto over the years. Their work is excellent, and the workers are always helpful and professional. On our last visit we worked with Louis Rubin. He did an outstanding job of explaining the damage to the vehicle and the repair process and cost. Every time we go to Sonshine they exceed our expectations, and this time was no different. Great job Sonshine Auto Body team. read more

I took my Hyundai Sonata Hybrid 2016 to Sonshine Auto Body for a rear bumper repair after I got rear-ended in a parking lot. The car went in late Monday and came out Friday looking like a new car. The paint was finely matched, the replacement bumper fit perfectly to the body, and the interior and exterior were given a deep-cleaning. The front-office ladies, service in-take people, and Joe the supervisor were very professional. No drama, great service. I highly recommend this auto body shop. I just moved to Apple Valley and I feel very blessed to have Sonshine Auto Body as my go-to shop. read more

Sonshine did repairs on my car a couple years ago after a drunk driver rear ended us. They did an awesome job color matching a crazy color. I just took the same vehicle in for an estimate on some minor bumper stuffs. The trim on the bottom of the drivers door was also coming off. Louis Rubin (the service specialist that assisted me), got the estimate done quickly but also had the trim repaired for me while I was there. Way to go above and beyond! Exactly the reason Sonshine Auto Body has my business! Great customer service guys! read more

My wife and I were at a light heard a big pop and we pulled over looked a are molding had popped off. Called Louis Rubin at Sonshine and he had it fixed ready to go in 15 mins. Didn't question my integrity at all. He made my weekend start off graet! Thanks Lou! read more

I was in a fender bender recently and brought my car to Sonshine because it was the closest autobody shop that works with my insurance. They managed to repair my car ahead of schedule and I picked it up a few days earlier that expected! Very quick and painless procedure. I hope I never get into another car accident again but if I do I'll come back here. read more

Nope, never again. I've brought cars here for repairs for several years but the service has gotten horrible. Last year I brought a vehicle here and it was a few days before they even looked at it. I kept calling and they told me that the contract they have with my insurance company gives them so many days to complete an estimate. I told them getting the estimate as quick as possible should be the important thing, not how many days the contract allows. Then I had to keep calling for status updates because they weren't keeping me updated and they kept extending the completion date. The most recent event that proved customer service or customer loyalty isn't important to them is when I went to drop a car off for repairs and they told me I needed an appointment and they didn't have one available for two weeks. I stated I've never needed an appointment before and that I've been coming there for years. They got a little rude with me and said what should we do, take someone else's car out so we can take yours in? I said no, but you could be nicer about it and try to find a solution for a long-time, loyal customer who has also recommended business to them in the past as well. I took my car to another shop that was able to take it that day and will never bring another vehicle there or recommend any business their way in the future. read more

I had a parking lot damage to the fender. Service specialist Louis Rubin helped us immediately. Professional, courteous and great help in getting our vehicle fixed quickly. So very pleased with his help and repair. read more

Repair took 5 weeks, they charged the insurance company nearly 13k but the car was back to manufacturer's intended condition, can't tell anything ever happened. read more

Sonshine Auto Body - Before & After... - Body Shops Near Me - Victorville, California

I went in when I got off work at 5 to see Luis. I just needed a quick check because I was just rear ended. He was finishing up with someone else and said he'd be right with me. I told him he can tell me no because they close at 5. He said there is no problem. He finished with the other client and went outside to look at my car. He crawled underneath and said there was nothing too bad. He offered to buff out the minor scratches I did have on my bumper. I told him he didn't have to but he insisted, wanting to offer customer service. He came back out and made my bumper look nice! He was so friendly!! Definitely recommend going to see him! read more

Today my husband & I drove his car from Pomona to Victorville to get his car painted. My husband had been communicating with Geraldo for several weeks about getting it painted. They had set a price. We drove All the way there super early to beat the heat for him to go back on his word of the price they agreed to... He said that he never told my husband that price... He wanted double the price... Outrage! We drove there for nothing. Total waste of time. Think twice when getting quotes from them... read more

Went in for a collision estimate. Office staff were rude. Did not know what they were doing. Estimator was cordial and knowledgeable. I went along with office staff, as they were unaware I had over 20 years in the business. Will not do business with them based on office staff. And one last thing, try to dress better for the public. One star is being generous. read more

We got into an accident on our way to go herping one evening, my boyfriend was driving and a car ran over a tire and kicked it up under us long story short it ripped off our back bumper and damaged the front bumper and the underneath of our car. James was our estimator he was great and the work was fantastic you can't even tell we were ever in an accident i love sonshine! read more