Vic and his team were so friendly, respectful, and quick!! I always have a great experience coming to Valvoline, but this team was exceptional. read more

The last time I brought my vehicle to Valvoline for service, I had my tires rotated. At no point did the technicians inform me that my tires were severely worn on the inner edges. The wear was so bad that it created a serious safety concern and could have resulted in a tire failure or blowout while I was driving on the freeway. Because of that experience, during my most recent service I specifically asked the technician to check whether my tires were wearing on the inner edges. I was shocked when he told me that he doesn't do that. Afterward, I looked into Valvoline's policy and learned that tire inspections are not part of their service. I understand that now, but I think customers should be made aware of this especially when having their tires rotated. I had assumed that if a technician was removing and rotating my tires and noticed severe or potentially dangerous wear, they would bring it to my attention. If you need anything done involving your tires, I would NOT recommend coming here. Take your vehicle somewhere that actually inspects the condition and wear of your tires. Tires are a critical safety component, and severe inner edge wear can be difficult for the average driver to see. This is a huge safety concern for me. My tires were worn badly enough on the inside that I could have experienced a tire failure on the freeway, yet I left my previous service without anyone warning me. Customers should know that having their tires rotated at Valvoline does not necessarily mean their tires are being inspected for dangerous wear. read more

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While most Valvoline locations offer similar services, this particular branch stands out for its exceptional customer service. Christian and Noel provided outstanding care for my vehicle, taking the time to advise on necessary services and even supplying missing bolts. Additionally, they thoughtfully provided coloring books for our children during our wait, enhancing the overall experience. read more

I had a blowout this morning and put my donut on, and I had needed a little bit of air and had been staying at the motel directly next-door to this establishment. Initially, I had thought it was a tire place considering I never really paid attention to whether it was or not in the past and had walked over here to see if they would be willing to put a little bit of air into my donut, considering it was pretty flat and it was right next-door. I was hoping they would. Once I saw was an oil change place I figured well it won't hurt to even ask. Come to find out they charge you $10 just for a little bit of air! Highway robbery! I will say that the technician who had answered my question was really kind about it so it's not necessarily the employees I have an issue with you but the corporation read more

Excellent service! I only bring my Camry to this location! Management and the staff are ALWAYS on point! Thorough, professional and friendly. Thank you read more

Professional staff who is very friendly and will go into detail about what is needed and not needed. The staff seems to work in harmony together and its always a great experience whe I go there. Also, they give my dog treats which is an extra bonus. read more

Great service! They treat you right. Changing oil here saves you time. Ishmael, the assistant manager, talked me through all the services: oil change, transmission fluid change, radiator service, etc. Keep an eye out for a coupon they send in the mail. Save a few bucks. Happy with Valvoline. read more

Always do a great job friendly, helpful, fast. Got an oil change, in a reasonable time frame didn't have to wait long

I came here for a simple oil change and was told I had a "small transmission leak," but that it was "no big deal." Immediately after saying that, they offered to change my transmission fluid -- which felt suspicious. To be safe, I took my car straight to my trusted mechanic. He lifted the car, showed me the entire transmission area, and confirmed it was bone dry -- absolutely no leak at all. It's extremely disappointing to feel like I was being upsold on a problem that didn't exist, especially as a woman, because this kind of behavior reinforces the stereotype that customers who aren't mechanics can be taken advantage of. If I hadn't double-checked, I could've ended up paying for unnecessary and completely unjustified work. I recommend being cautious with any "extra issues" they claim to find. I won't be returning after this experience. read more

Fantastic service every time! I live down the street and pull up anytime I need an oil change.every employee is incredible and they work fast! Managers are cool too!! read more

I absolutely love this place. The staff are so helpful and knowledgeable. I used to get my oil changed at the dealership, but it took forever, was way more expensive, and I always felt like I was getting ripped off. I trust valvoline. They never try to upsell, but they give honest advice. The total car check (lights, tire pressure, etc) is such a huge perk. I will never go back to the dealership again. Special thanks today to Noel and Armando! They did such a great job. Excellent service all the way around. Two giant thumbs up! read more

Very knowledgeable and very friendly establishment. The wait was not long and I got full service and even compliments on the car! They offer discounts codes but I felt no need to use them based on the good hospitality. read more

I've used this service/location for years and had great experiences. Came back this evening and was happy to see a one car line. Shortly after I arrived someone in line next to me left with a bad attitude. After 20min not one car moved, no hood closed, the workers shuffled between vehicles seeming to work but nothing getting done. I got a bad feeling about this place and left. No worker noticed. I was there 20min no greeting hand gesture or anything. I was very surprised. Not in a good way. read more

Had my gf go there since i wasn't able to do the oil change. Only place I trusted. Quality was bad after a month there was a leak. She didn't tell me till later on. I do the oil change myself this time BOLT WAS LOOSE. NO FORCE USED TO LOOSEN THE OIL PLUG BOLT. NO GASKET ON IT TOO. Terrible service done read more

I went there for an oil change and the forgot to secure the skid plate on 428i BMW. The connector broke off because it was hanging down and dragging on the ground. Took it back to them and they said "These things just fall off over time." this was literally the next day when I put the car in reverse and could hear it dragging. They also do not replace your drain plug when they do the oil change and the plastic ones are supposed to be replaced each time. read more

I love this place to the moon and back. I always recommend this specific Valvoline to anyone I know who needs an oil change or something with their car fixed. The staff are all knowledgeable and helpful beyond belief. I've never had a better experience getting an oil change than I have at this place. They're fast, respectful, and always super nice. read more

Came in to the store and got an oil change! Love this place! Fast and easy! Management were knowledgable in cars. Recommended things i needed on my truck. I highly recommend this place! read more

Price was same as dealership and they inflated all my tires but 1 of them weirdly so I'll chalk that up as lazy/going through the motions (no it did not deflate) read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Costa Mesa, California

First time using valvoline. I was expecting them to push services I didn't need and force me to change engine filters. But this place was quick and honest told them I replaced my filters and wiper blades myself and only wanted an oil change. They did top off my coolant. What I found helpful was they printed out services I would need in the future but again didn't force me to get any more than what I asked for. Workers were awesome and the manager even had a treat for my dog. And they had a coupon easy to find of the website. I'll go back read more

I recently brought my car in for an oil change now that my Toyota maintenance plan has ended, and I just have to say how impressed I was with the service here. I used to bring my old Prius here regularly and always had great experiences, but this visit really stood out. I got just a regular synthetic oil change. It was going to be about $116, but yelp had a 20% off coupon so it came out to about $93. The same service would've been $150 at the dealership. The team was working hard, even on a Sunday, which I really appreciated since I needed the oil change done before my workweek started. Despite being busy, everyone was in such a great mood and so friendly, which made the experience even better. It's clear this crew takes pride in their work, and I'm grateful for their dedication and positive energy. Highly recommend this place :) read more

Valvoline is without a doubt the worst company I have ever dealt with. I went in for what should have been the simplest service in the world -- an oil change -- and instead they managed to destroy my engine. A job that any real mechanic can do in their sleep turned into thousands of dollars of damage to my car, all because of their complete incompetence and carelessness. This place is nothing but a scam. They rush people through like cattle, push unnecessary services to pad their profits, and clearly don't have properly trained workers. The people touching your car here are not professionals -- they're unqualified and careless, and your vehicle is nothing but a quick dollar sign to them. They'll sell you "recommendations" you don't need, cut corners on the work they actually do, and when something goes wrong (and it WILL), they take zero accountability. After my engine got destroyed, I went back to get answers, and instead of owning up to their mistake, they flat-out denied any responsibility. No help, no refund, no solution -- just excuses and attitude. A real business stands behind its work. Valvoline hides, blames the customer, and washes their hands of it. Valvoline pretends to be a trusted national brand, but the reality is they operate like a shady back-alley garage. They care about one thing: how fast they can move cars in and out to make more money. They don't care about you, your safety, or your car. What happened to me is proof that this company does not deserve anyone's trust or business. I will tell everyone I know: do NOT risk taking your car here. Valvoline is a scam operation that destroys cars, scams customers, and hides behind their corporate name. If you value your car and your hard-earned money, STAY AWAY. read more

First time customer and experienced nothing but a great team with great management, Ismael made sure to take care of me as if I have been coming for years. Definitely worth the value and quality of work provided. read more

Fast and polite service every time I come here. They are very knowledgeable and considerate. The service is insanely fast and smooth! Thank you so much. Always an oil change read more

I went in yesterday and had my oil changed. Everything went well and ran smoothly. My goodness what a difference it makes to get quality service. My car runs smoothly now! So happy. All the people that worked on my car were super nice and did a great job! I'll be coming back here again soon. Thank you everyone for such great service! read more

Not only are the employees kind, helpful and knowledgeable but I can't tell you how exciting and comforting it was to see not just one but 3 female employees on staff!!! As a woman it brings a different kind of peace of mind to see women in male dominated fields! They were efficient, communicative during the whole process and I felt very confident in my services today. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Costa Mesa, California

My mom took her car for an oil change and they didn't put oil in the motor and They had sent an employee from a different location to add oil.Now they are denying everything. They are dishonest and have no integrity. I don't recommend this company or location. read more

ALEX was great! Everyone here is really kind and they go above and beyond in my experience. They have a great team and do an amazing job. I want to give a shout out to Josie as well! This is my go to for a quick oil change. Highly recommend!!! read more

just went to valvoline in Costa Mesa on harbor. probably the best experience I ever had no wait and everything was done super efficiently. I was pretty blown away by the service they have it streamlined and parts available. will go again read more

Loved coming here and experiencing the team environment at this location. Productive, friendly, and hard working each person was. Brandon and Rose were so helpful in answering questions even during a busy time. Would love to come back again even though it's out of my way. read more

Jordan and a girl technician with some cool tattoos and piercings were both so helpful and Jordan explained every step while the other technician changed my oil and I had an overall great and fast experience. Everyone seemed to be working efficiently :) read more

Very, they are everything they advertise and more , no wait everything was done in 30 minutes, Crew was very polite and professional

They are super nice and fast and they honor the coupons. Do they try to sale you things you don't really want to put your money into? Yes but that's the nature of business and they aren't pushy. Will definitely come back and tell my mom friends to bring their cars there read more

Came to this location after I stopped by the one at Costa Mesa and found out they were busy and I didn't want to wait. When I arrived to this location, they had 2 spots open so I was glad they had opening. Love that they are checking everything before getting to the oil change part, like wiper blades, tires pressure, headlamps front and back, coolant level, etc... You probably won't get this kind of service when you go to Pep boys or dealer ship. Because of the COVID 19 pandemic, all of them are required to wear masks, which sometimes I had a hard time understand what the lady was saying. She also asks me to roll up my window a little over halfway for safety reason I guess. Before they used to have my keys out inside a box, but right now they just asked me to leave them on the dashboard. I m glad I found a $25 coupon on their website so I could save a few bucks. Who doesn't want to save a little during this difficult time right??? I will be back in a few months!!! read more

Valvoline is as quick and efficient as the Chikfila drive-through. I was going on a road trip to visit my parents and noticed that I was far past my designated date for an oil change. Since it was a Saturday, and Ford was booked far in advance, I decided to give Valvoline a shot. Valvoline defines the word instant. I arrived at the drive-through and a team member approached my window to learn more about the oil I typically use. Not long after I was asked to pull forward and turn off my car. One team member worked underneath, while another member worked under my hood. The job was finished in under 15 minutes! The average oil change at my local Ford dealership takes closer to 5 hours. My only complaint is that you pay a bit more for this service and don't get 'the works,' aka oil change, tire rotation, etc. They do have a number of coupons online, so I highly recommend checking before your visit. I received $10 off my service with the digital coupon, for a total of $65. read more

I always come here for my oil change. They always provide great service. Friendly staff - quick and efficient. Highly recommend.

Needed an oil change, decided to try this place out seeing how it advertises 15 minute oil changes and I'm glad that I did. Service was top tier. The manager David was really cool, he went over everything with me made me feel really comfortable especially because this was a new experience for me. I've had my oil changes at other places and sometimes had to wait over an hour. The gentleman that worked on my car( I'm sorry I didn't get your name) did a fantastic job. Literally done in 15 minutes and the pricing was great as well. Thank you so much to everyone at this location including other employees who introduced themselves to me ( hey Dimitri) everyone here was really cool. I am definitely coming back to this location when I need service on my car. read more

Customer service was great, got in and out with no wait! Mike was great to work with, great social skills felt like he was there for years, only come to find out it was a couple months. Great asset for that location. read more

Is it policy to ask for ID when looking up my past visits? I was there yesterday and V needed to scan my vehicle so he could get my information from the computer. He said he couldn't find it. So he asked for my drivers license which I gave him. He found my information and went over the spiel if I needed tire rotation, etc. 15 minutes goes by. I move forward to where another technician asks for my information. I told him I just went through this with V so why should I have to give you the information again? He said well he didn't know, then I pushed and asked him again and he said because apparently he didn't save it. The whole asking for my Id then having another technician asked me for the same thing is suspicious to me. Lots of people are getting hit with identity theft. Getting someone's drivers license number and name and address.. .which he had access to is very concerning to me. all he had to do was take a quick picture and then boom! I check the credit bureaus often. If there are any discrepancies ...I know where I'm looking first. read more

Good service got in and out quickly and got a good price for what I needed definitely returning.

I recommend this location! The workers had great, positive energy and they were really quick and knowledgeable. Had a great experience with my partner. read more