Scheduled an appointment to get my AC looked at during a $9.99 AC check promotion and walked out…read morepaying $132 for a full diagnostic. I understand this business model thrives off upselling services to its customers but that's only if the customer agrees to pay for the service. I was charged for a $119 Engine Analysis that was not approved by me. Do not recommend.

I've had my oil changed here a couple times and more recently had an alignment and purchased new…read moretires for my vehicle. The staff is friendly and I'm always happy with what was done to my vehicle. I do suggest making an appointment because this shop stays busy.

Came around noon on a Wed. Super nice guy where you pull in…read moreto pay. Guy with brush as enter wash did a good job. Car wash smells great (turn your heat/fan on high to infiltrate car. Pull out of wash and into bay to let the guys vacuum, wipe inside and clean the windows. There are three cars before me and only 2 guys working. This might be a few min. So I go and sit down inside. I was surprised my car was ready in about 20 min. But now I know why. Vacuuming done reasonably well. The interior wipe down might have been ok. But no windows washed (not even the sides, and certainly not the large back or front). So I hop over to the next car and ask the guy to give me a towel. I'll do them, no biggie. He does, and gives an attempt at helping. Full disclosure: I worked at a similar place many years ago. I know what to expect and not. I get these are HS kids trying to make a buck to take their girl out or buy a new game controller. But come on guys. You gotta apply some pressure to the rag as you're wiping it across the surface. Shut your pie hole, do the car right, talk. Repeat. Only reason I gave 3 versus 2 stars is because the guy opened the car door for me. Manners will get you FAR.

Car wash ran by boys and awful management. Do not have your car washed here. These boys lack…read moreadequate training and the manager is extremely disorganized and rude. I will never come here again to have my car washed. New manager needs to be hired since they can't seem to get it together! They had an advertisement for a free wash if you sign up using a code posted outside, when I asked the boy who directed the cars into the wash he said he knew nothing about it. How do you know nothing about the free wash you advertise right outside your wash? My boyfriend went through the wash and came out with scrapes on his rims! They refused to Acknowledge that the wash caused the damage!! How irresponsible. Those scratches weren't there before he went in that's facts.

Josh, Richard and Matt are a great team. Not the cheapest but..... do you really want the least…read moreexpensive??? Not when my transportation reliability is in question. These guys are dedicated to great service at fair prices. I trust their automotive expertise explicitly.

Staff is professional, pleasant to deal with, and very knowledgeable. They have been in the area a…read morelong time. I use them, my family uses them, I highly recommend them. I really wanted to write this review as a way of saying thank you because they have been very good to us.

I went to Mavis for the first time to get my tires rotated and I could not have had a better…read moreexperience! Everyone was so kind and helpful in getting the process going. They were also super fast once I sat down even though there were other customers. I highly recommend Mavis for all your vehicle maintenance needs.

Excellent customer service. Very professional!! I wouldn't go anywhere else. Staff is very…read moreprofessional.

I'm extremely disappointed with my recent experience…read more I brought my car in for a rear brake job with a 10:00 AM appointment and was told it would take a couple of hours. I specifically requested the upgraded brake pads and was assured they were in stock. By 1:00 PM, I still hadn't heard anything, so I called for an update. That's when I learned they didn't actually have the brake pads and had to order them. No one had bothered to call and let me know about the delay. I was then told it would be another 45 minutes. I had also requested a tire rotation and balance. When I arrived to pick up my vehicle, there was confusion with the billing, and they had to redo the invoice. During that process, I discovered they had installed new rotors without ever contacting me for approval. Regardless of whether the rotors were needed, I would have expected a phone call before additional work was performed. To make matters worse, they never completed the tire rotation and balance I requested. Instead, they told me my tires were too worn and recommended nearly $1,000 worth of new tires. I had inspected the tires myself before bringing the vehicle in, and they still had plenty of tread remaining with only about 20,000 miles of use. Rather than discussing this with me during the service, they waited until I arrived to pick up the car. When I insisted on having the rotation and balance performed, I was told it would take another hour. At that point, my frustration level was through the roof. It was now past 2:00pm and my day was shot. They suggested I make another appointment to come back. I said no thank you, I will go elsewhere. What makes this experience especially disappointing is that I've had good service here in the past. Unfortunately, the lack of communication, unauthorized additional work, inaccurate information about my tires, and overall poor customer service have seriously damaged my trust. Based on this experience, I doubt I'll be returning.

Yea. This place is awful. Lying POS. They'll replace the…read moreoil, but not the filter. That tire rotation that comes with the oil change. They won't do that. Replenishing the liquids and checking tire pressure? Nope. Don't waste your money. Go somewhere else or do it yourself.

Update: I reached…read moreback out to them and got to talking to Justin (he's normally the one who I deal with). He immediately got me in for another appointment and made it his personal mission to diagnose my ac again. He even went as far as getting the team to take the system apart piece by piece and was able to solve the mystery on why my Freon was leaking and found that yes in fact I had zero Freon in the car (as I Suspected last week). He contacted me numerous times throughout the day to keep me updated. We're both hoping this is time we figured out the solution but he also schedule me in for another follow up in a couple weeks to ensure what we thought was the fix is really the fix and to make sure no additional leaking happens. Very please to say I didn't have to dump the establishment as I was very fond of them prior to this last visit. Thank you for going the extra mile to fix a bad experience.

I went to this shop after being told I have a transmission leak. My car also was shaking when I…read moredrive on the highways. I was greeted right away with a friendly warm smile, I was offered water and I sat while they diagnosed my SUV. I was offered shuttle service, so I did not have to wait for hours in their waiting g room. My car was repaired in hours. My car is driving FANTASTIC, I will return in a few days to make certain I no longer have a leak. This place is 10 mins from my home and yesterday was my first time utilizing them. I can't express enough my appreciation for addressing the issues with my car. I hate to be the bearer of bad news, but you guys are stuck with me ( and Teddy my dog). I will be returning for maintenance every 5,000 miles. My SUV is 11 years old and I travel to NY to visit my son. I feel confident that those trips can be made effortlessly now that I am YOUR customer.

I had to have an oil change asap. I cam to Americas Service Station 20 minutes before they were…read moreabout to close and the gentleman named Doug C. Was AMAZING and very professional!! Not only did he allow us to get it done 10 minutes before they closed, he allowed us to use a coupon for the oil change!!! Great place Great work Great people!!!! I highly recommend Americas Service Station to anyone Sheila Smith

Horrible. Took my car in for a tire rotation and oil change. I have one tire that is different from…read morethe others due to a flat in the back, and it was in the same spot after the rotation. I told them they made an error and they tried to convince me that they did not. Also, I replaced both engine and cabin filter the day before and they tried to tell me my cabin filter needed a replacement (thats probably just protocol to make sales for this awful place)

1. Do not take your car here if it hasn't been washed in a while unless you just want them to get…read moreit on the process of being clean but Not fully clean. 2.Check your car before you drive away 3. Go to a hand wash detail place if you want your car to leave looking brand new. I don't know why I have the patience to keep trying to come here . Workers don't put pressure into wiping in. I seriously can just do this myself After my car was done I spend 10mins cleaning it myself because it was still dirty . Broke a nail:( Since I was late to my next errand I'm going back to see if they let me go through the car wash again at least . They need to do better. But I won't be coming back here . Windshield still dirty Tragic I will be looking for a detail car place for now Or a detail Hand wash place I even tried to finesse by saying hey I'm selling this car today so I need it to look really clean but they did what they could I guess . Sooo update i went back to go through the car wash again . Just to go over the outside again in hope that it will get rid of the residue and marks . They lady here was nice and apologized she said she used the pressure washer on it before but it was super hard to get it off The vacuum inside could of been better. Hey like I said I'm just going to go somewhere else and just pay more for better quality work . Shoutout tot the man who wipe my car down after the wash. Thank you for the extra love my car needed .

I needed an oil change and simple car detail. I've recently moved and had to look for a new place…read more I came to this location just for the oil change and thought, I might as well. It was nice because the oil change was, wash and detail was all done in less than an hour. This made it easy for me with a two year old. They have a great little play area, which to be honest was a life saver for everyone in the area! Haha! The staff was friendly and professional. I didn't let this effect my star rating, but a suggestion would be to have some snacks for sale. I was too nervous to walk across the busy highway with my daughter, luckily I had just enough snackage in her bag.

I arrived at the Walmart Auto Care Center on Buford Drive in Buford, Georgia, at approximately 3:15…read morep.m. for my scheduled oil change. After waiting in my vehicle for about five minutes without being acknowledged, I went inside to check in. Aaron, the Auto Care Center manager, checked me in and advised that the oil change would take approximately 45 minutes and that I would receive a text when it was completed. I shopped in the store for about an hour but never received a text. I returned to the Auto Care Center and waited another 30 minutes. After approximately 90 minutes, I asked Nick for an update. Another customer nearby mentioned that he had arrived around 4:00 or 4:30 p.m., well after I had checked in. Nick said the technicians were behind and claimed someone was working underneath my vehicle, although I could clearly see that no one was working on it. At approximately 5:25 p.m., the customer who arrived after me had already completed his service and left. Thirty minutes later, I asked for another update and was told that someone was just about to begin working on my vehicle. I was given a confusing explanation involving another employee completing the paperwork. When I asked why Nick had not checked on my vehicle earlier, he responded that it was not his job and that he had nothing to do with what happened in the garage. He took no accountability for the situation. As the employee communicating with customers and accepting payment, I believe he had a responsibility to investigate my concerns or involve someone who could assist. Because I felt that my concerns were being dismissed, I asked to speak with the Auto Care Center manager. I was told that he had already left for the day and would not return until Monday. I then requested to speak with the store manager but was told either that the phone line was busy or that the manager did not answer. No other manager was offered, and no meaningful effort appeared to be made to address or escalate my concerns. Eventually, I was told that my vehicle was almost finished, but Nick left the area, and I then had to continue waiting to be checked out. I am extremely disappointed with the poor communication, excessive wait time, lack of accountability, and the fact that a customer who arrived after me was serviced first. I was originally quoted 45 minutes, but the service took several hours without any proactive updates or a reasonable explanation. When I attempted to escalate the issue, I was unable to speak with any manager. Nothing about this experience was acceptable. This was my first time using Walmart for an oil change, and based on the treatment and service I received, it will also be my last.

Never been a fan of Walmart anyway, so this wasn't a surprise…read more I had a friend's daughter and vehicle and told her I would help her out and get the oil changed. Well, the little one needed entertainment, and Walmart has toys for sale - so why not try to get the oil changed and keep the kid smiling at the same time. Walked into the auto center and saw the dismal faces of most Walmart shoppers - broken and without hope - I didn't let that dissuade me. I went to the counter and waited. No one came. Walked around looking. No one came. Took out my cell phone and called. No one came. Finally, I asked a guy sitting there miserably what was up. He perked up at the prospect of human interaction after God knows how long. He told me that they had told him the OIL CHANGE would be completed 2 hours prior, and they had just started to work on it. I left. Valvoline got me in and changed in under 20 minutes.