I brought my car in for brakes and a cv joint replacement. The technician that took care of us quoted a very good price for both jobs and assured us the work could be done in a couple of hours. He ordered the cv joint and brakes to begin the work that afternoon. I could clearly hear the clicking of the cv joint and knew what the problem was, so we left the car to be fixed. After about an hour, the technician called us and said that the issue was not our cv joint -- that he could not find any issue with it, but the brakes could still be done for the quoted price. I know for a fact that our cv joint needed replacing, but he said he'd already sent the part back -- before talking to us mind you -- and that if we still wanted him to do the work he would. At that point he'd lost all credibility with us, and I feared he would damage my car if I insisted he do the work when he did not want to. Best guess, he quoted us too low a price, put it in writing, and then backed out of the job. Very poor service. I approved the brake job, but he blatantly lied about the cv joint. My husband took him driving in the car to point out the clicking of the cv joint and the technician absolutely refused to acknowledge the sound CLEARLY coming from our tire. I would never recommend a liar to anyone. And as a side note - I felt completely disrespected as we waited. He put two ladies that were of his same ethnicity ahead of us in for service. When we came back, we found our car sitting in pieces while he was working on theirs. A job that was supposed to take a couple of hours took nearly the entire day. Fair warning -- This is a dishonest business with duplicitous ethics. Good luck if you go here. read more

I drove in to get my vehicle smogged. They took care of me right away. The 2 men working there were very nice. Especially the gentleman who performed the smog test. It was quick and painless. read more

Service excellent from beginning to end. Was welcomed by a young man his name Michael so courteous and helpful The men that worked are my did an excellent job, with 2 grandsons they do a number on the car It is now pristine and so shiny This is my go to car wash Highly recommend read more

Magnolia Car Care - My sparkling clean car - Auto Repair Near Me - Burbank, California

Good service sometimes just depends on who you get. Don't be in a hurry when you come as it takes quite awhile. Sometimes I have to ask why my car is sitting in the vacuum area without being done but when I do so they seem to jump right on it. Finished product for as long as it takes is almost always disappointing but when we get the young kid he does an awesome job. We tip about 10$ each time. read more

I wish I was not having to leave this review but it's that bad. I came around 1pm, waited a bit in my car until they were ready to vacuum (which is fine they are busy). I got package #4, which is one of their most expensive packages. Once they were done and called me over, I already noticed many spots that were left uncleared. So I called one of the workers over so they can clean it (they also left their spray bottle in my car). As I'm driving I find even more spots that are easily visible. I'm really not sure how you can miss so many spots?? I will never come back here. I might as well have paid for the most basic package. I had to clean my car after getting it cleaned. I attached pictures on what my car looked like on the inside. read more

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I love this place! I've been taking my Prius here for years and all the guys are very knowledgeable and do great work! Highly recommend this place. read more

I went there yesterday for an oil change and Greg took care of it. The price is decent and the place was very busy. If you get oil change, you get a good car wash for free!!! I was there for oil change and car wash for about an hour and a half but the wait was worth it. Great price and great service! read more

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Came back after a few years, and the guy I dealt with is really rude right off the bat. No customer service skills at all, just forceful sales tactics and overchanged because his friends make more money than him, he said. read more

This company is honest and easy to work with. I first got an oil and filter change from them and they were fast and reasonably priced. Next called and asked about getting my tire pressure adjusted and they did that for free for me. I love them. read more

I've been taking my Mercedes to magnolia car care for the past 5 years. They always take good care of my car. Harout is very knowledgeable and always repairs my car perfectly. I'm very glad i found a reliable mechanic and i highly recommend this place. read more

Magnolia Car Care - Auto Repair Near Me - Burbank, California

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They took to long! On a very sunny day the sprayed their cleaning chemicals??? And direly the outside chrome part of the complete right side of the card and the inside dashboard! When I asked what happened! They told me that I brought my car like that and that it was oxidation for the years I had? The car is not even 7 years old?..this is the 3rd person I know by talking to them...! That their car was messed up. I will NOT BRING THE CAR IF IT WAS YOU!.... Even if they paid to bring it! They're rude and negligent.... read more

Wow! I can't begin to describe the amazing service I received at this location. My tire had been acting up for some time now and I wasn't able to get it looked at due to time constraints. I stopped here because a friend recommended the place and was in and out so quickly. He made sure to check all my tires and fix the issue I was having. I would highly recommend calling ahead of time just in case they are busy so you don't wait too long but will definitely will be returning here for my car needs. read more

**UNDER NEW OWNERSHIP** Harut took over the shop in February and my visit March 27th 2020 was my first visit of the new year. I went to replace the breaks and rotors on my 2011 Toyota RAV4. The new leadership in the shop is all about education and professionalism. Wait time was 2.5 hours and cost just over $300 for front side. read more

I have been coming here for my basic oil change for the past 3 years but this week will be my last. Monday I got a full synthetic oil change. By Wednesday night all the oil had leaked out of my car in my garage. Thankfully my roommate saw the abnormally large leak and helped me out with the entire situation. I was unaware it was leaking and unfortunately I did some big drives those 3 days. I have a fairly new car and never in my life had an oil leak before. So I went first thing Thursday morning to get it checked out, they promptly got to work on it which is great. But the greatness ends there. After 30 minutes the guy came to the front and ripped out a voucher for a free car wash and handed it to me. Literally no apology, no explaination, no information, no admission of fault. A flipping FREE CAR WASH? I had to ask what the problem was, and he replied nonchalantly that a bolt was loose. I probably drove over 200 miles with no oil in my car, and far worse could have happened, and a far more expensive fix could have been needed, and he treated it like it wasn't a big deal. Unfortunately I feel like their customer service in this entire situation was hot garbage. I know this was an easy $80 whatever oil change, but a customer is a customer and I am a firm believer in word of mouth and supporting local businesses. I would never recommend them again at this point. The sad part is, I just don't think they really cared. Maybe I should have been more upset, and demanded more, but it was 8am and I hadn't had my coffee yet. But seriously it's not that I expected a refund, but treating me as if this wasn't a serious problem, and kind of brushing me off and sending me on my way with a BS free car wash voucher is kind of a lazy. read more

******THIEVES DON'T TAKE YOUR CAR HERE**** The car wash across the street was supposed to do an engine cleaning on my car. It took them a very long time to do it. When I returned, my car was lifted up at this mechanic. To make a long story short, my catalytic converter was changed for an after-market one. I didn't give the car wash consent to bring my car here nor did I give this place consent to do any type of work on my car. I have a 1998 Toyota 4Runner and these things are notorious for getting the catalytic converters stolen because they cost $3000 to replace. This place is a complete fraud. If you take your car here you're taking the worst risk of your life. read more

I always bring my car to Harut when I need an oil change. He's quick and I even get a free car wash. Thank you

$9.99 for basic Wash/Wax My car is clean and they didn't damage it, I'd already be satisfied with this, but still they've truly gone above and beyond to also provide a shaded picnic area while you wait. read more

this is my go-to mechanic. ive worked with the new ownership (Harut is amazing) since his last shop - and am always impressed with their work, honesty, timeliness, communication and pricing. they really go above and beyond to be helpful and i feel they genuinely care about the customer. i'm always happy to recommend this place to friends. read more

Been coming here for 5 years now. Prior owners were okay, nothing special. now things have changed, Harut is frickin awesome! He has an epic beard, does A+ high quality work (I have an older car, but I always keep on top of maintenances and it's still sturdy ), and has fair pricing every time I bring my car to Harut he leaves it 1000xs better. He's detailed with his work and I'm happy he's around to keep my tank.... err I mean my Ford Explorer running in tip top shape! Highly recommend going to Harut for any car issues. read more

I took my car here last week and couldn't be happier with the service! They were efficient, helpful, and very clear and direct about pricing and what would be done to my car. My car has been driving perfectly and I will absolutely be back for anything else I need done! read more

I take my car here to get oil changes with a free car wash and it's always an excellent experience. I recently had to get both the front and back brakes fixed on my car and the care, service and turn around time was second to none as usual. Harut and his team are awesome! Thank you for the great service I would recommend this local shop for its great service and fair prices. read more

Car wash services are great here but DO NOT bring your car here if you want an auto repair. I politely asked Edwin to do a full auto repair service but later that week, an issue with my transmission occurred. I returned this morning to report the problem, he checked the inside of the vehicle and immediately he said that he couldn't fix the problem and I had to go somewhere else. So, I went to Mountain View Tire Services, they checked the engine and there was a big leak in the transmission. There were also screws that were loose. Pure disappointment and BAD service at the Care Care but the car wash is good. read more

Harut at Magnolia Car Care is an absolute angel! As a woman, I'm always afraid of mechanics taking advantage of me, but Harut was so transparent, communicative, and helpful that I felt 100% taken care of throughout the process. They charged me $5k LESS than I was quoted at the BMW dealership for my repair, and the customer service was much better. Definitely recommend. read more

Harut is great! Very communicative and helpful! I even got a free car wash all in 1 hour. I recommend this place to everyone.

I drive a 2013 Chevy Volt and a charging system check engine light came up, so I took it to Carmax in Burbank to fix it but they told me it was gonna take 2 weeks to diagnose so I said no so I looked for the nearest place and found Magnolia auto care Henry at the shop was able to help me out that same day, I was satisfied with the service and quality of work. read more

I love taking my car here for anything I need! I've been coming here for so long and even though I moved to Reseda, I still make the drive since it's the best service. Harut is great and everything is always a great price compared to what other places charge. I got an oil change and my brake pads replaced today and it didn't take long at all. I also love the free car wash. Thanks again Harut! read more

They raised prices on me during COVID-19. Unbelievable. I think that was really the last straw. Shame on me for keep coming back here. read more

Bought a used car yesterday and was getting it washed this morning when I noticed the Car Care place. I hadn't had a chance to get the car to a mechanic, so I figured I'd drop by and have them take a look at it, just to see. Greg (GM) and John (Mechanic) took such GOOD care of me. They did the inspection as part of an oil change, and let me know what was up with it and what needed to be fixed. I thought it was in good shape, and it was for the most part but the tires weren't. If I hadn't known what was up with the tires, my daughter (who I drive often) and myself could have been in a lot of danger. I'm so grateful for how quick, helpful and available they were for me on a Sunday. Definitely gonna take my car back here when in need. Thanks guys! read more

Murat came up with an ingenious fix that saved me a significant amount of money. Twice.

I've been coming here for years! They are all very sweet and generous employees. I never have to make an appointment, just show up and they go ahead and change my oil right away. And you can walk to Açaí Jungle while you wait! read more

My favorite car repair place in LA. Friendly, efficient and honest. Thanks for always me out Harut!

took my car here for an oil change and when i got it back the change oil light was still on. i took it back to them and they fixed it but also messed up my digital dash board so i have to now take my car to the dealer ship to get my dashboard fixed. so much time out of my weekend for what should have been a simple oil change. they obviously are careless here and don't care about the customers that much. it was my first and last time coming here. the free car wash was OK, but it was free so 2 stars. read more

The new owner Harut, is the single best person I have met as a machanic, knowledgeable, and will tell you to your face what's going wrong and if IF he can fix it and if he can't he knows someone who can. I will only be going here now read more

I took my car in for an oil change . They placed the sticker on my window , I felt confident the car was good on oil . I had to have a mechanic look at it and he told me the oil had never been changed . What a disappointment. I will never take my car there again . I rely on my car to take me up work and back. I can't afford to buy a new car. I paid $90 to get an oil change and nothing was done , I basically bought a sticker read more

The guy in charge here, Fred , is the worst mechanic I've ever encountered. I went in for an oil change and this guy brought up EVERY other problem on my car (that it didn't have). He told me I bought the worst car in the world, I've been feeding my car poison, my car is garbage, and kept blabbering useless information. He wanted me to buy his "liquid gold" oil instead and he printed out pages of info off the internet to convince me. He kept contradicting himself and was trying to take advantage of me. Please don't go here unless you like standing at the mechanic for 3 hours getting lectured on how your car is garbage, when you're just trying to get your 20 minute oil change. read more

Went in for an oil change and to fix a leak. I got assisted by Harut who was very helpful and friendly.

I took my car to get a simple oil change. You would think that they would at least change the oil, right? Wrong. I had to get work done work done on my car after 2000 miles on the supposed oil change. The mechanic who worked on my car said that there was no way the oil was changed 2000 miles ago. It was low and dirty. I will never take any of my vehicles there again. Very disappointed. read more

I took my Corolla in because the check engine light was on and Harut did a quick test to let me know that there was an issue with my Evap system, so I returned my car the next day and was told that I had a small leak and that my gas cap was leaking. I received a call from Harut and he let me know the cost of the repair before I gave him the go ahead to fix it. The rate was reasonable and my car was repaired within a timely manner and I am very satisfied with the results. read more

GO ANYWHERE ELSE! This place is a big scam. I go to a mechanic for auto care, not to be treated rude! Went in for brake problems and had to come back 3 different times and they are still not quite right. Then to be talked down to and mocked is just not professional. There are better places where you and your car will be treated well. read more

Had the best experience here. They went out of their way to help me throw some stuff out of my car and bring my car seat over to the car wash after my oil change. Al is super nice! read more