What a pleasant, painless experience! I had four tires that needed changing and previously got an expensive, somewhat grumpy quote from another center in the area. When I called Discount Tire for another quote, Hayden answered the phone and spent several minutes walking you through my options, including things to consider like tire quality and price points. They ended up giving me a quote that was nearly half what the other Center was quoting me, plus for a good quality set of tires! They scheduled an appointment for me fairly quickly and on appointment day, I had some other errands to run so I wanted to stop by early to drop off my car. They said it was no problem at all and I swung by, dropped off my car with the incredibly friendly Tony, and received a phone call about 90 minutes later informing me my car was ready. Everything was in great shape and I'm pleasantly surprised by how smooth this experience was! Highly recommend if you need great service and efficiency. read more

This tire center has the worst customer service. I called earlier in the week to schedule an appointment, and the tire associate booked me for Saturday at 11:30 AM. When Saturday (11/28) came, my boyfriend went inside and spoke with an employee (a bald man) to let him know we had an appointment at 11:30 AM. He also explained that I had purchased my tires from Fix and Go and already paid for the installation. The employee then told him it would have to be pushed back until 3:00 PM because they had "unexpected jobs" to take care of. What was the point of scheduling an appointment in advance if they were just going to be unprofessional and tell me to come back hours later? I returned at 3:00 PM as instructed, and the same employee then told me it would still be another hour and 20 minutes. This was after he had already said I'd be scheduled at 3:00 PM. Overall, it was a complete waste of time and a very unprofessional experience. review posted on my google account 5 months ago just sharing my experience in yelp now since I never got an answer back on google read more

Thanks to Sarkis and Tony for the easy transaction in ordering my Tesla 21 in tires online and then the team giving me a call and then coming in for the installation. I was able to order my 4 tires and had the team install and correct the alignment on my car (about $110 for an alignment). Both Tony and Sarkis (the manager) were very communicative, explained everything, and kept me updated with the installation. Even though the price of the tires were expensive (21 inch performance tires), everything else was perfect. Thanks Discount Tires Burbank! read more

Discount Tire & Service Centers - Tires Near Me - Burbank, California

Great service got the job on time. Let my wife pick up. My car value was the best around. Didn't try to oversell me on anything. I'd recommend to anybody including family and friends. read more

I discovered a deflating tire on a recent Sunday afternoon and found a screw embedded in the treads. My usual tire guys were closed, so did a little searching and found Discount Tire and all the great reviews. I dropped by and asked about getting my tire checked. After a quick examination, they told me it was in a spot they could repair and that they'd do it for free! Settling in and expecting to wait as they had another car in progress, I was about to start up an audiobook when the service technician came in and told me it was already done. I'm not even sure I was there for 10 minutes! Discount Tire has shot up to the top of my list for tires and service, and I would recommend them to anyone looking for the same. read more

This is a small shop on a busy corner, so note that as you approach the location. I had an 8am appointment for a flat tire assessment and was seen right away. Everyone was friendly considering they all worked overtime the day before (a customer came in shortly after me who was there the day before and talking to the crew). They showed me my flat and the problem with it. It did need to be replaced (which I thought it would, so I did some shopping on their website). I wanted to keep it balanced, so I was going to buy 2 tires, but they had a sale to buy 2, get 2 free, so I went with that. I did get upsold on the tires by $16/tire, but they explained why they recommended these tires over the ones I wanted and longevity wise, it made sense, plus they were in stock at the shop that day. Considering the other tire locations around my house, they had the best prices from the tires to the labor, so overall, I didn't mind the charges for this tire change because I still saved over $100 from all the other locations I looked at. Being on a busy corner, there's a few restaurants and shopping areas in walking distance if you don't want to wait in their waiting room. Just make sure you give them the correct cell phone number so they can contact you when your vehicle is done. read more

Discount Tire & Service Centers - Small shop - Tires Near Me - Burbank, California

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Update: 8/18/25 I needed new tires and went in to Discount Tires. Tony, Sarkis and Jason have been very helpful and knowledgeable throughout the years. The tires come with a lifetime rotation and flat repair with your purchase. I ran over a screw 4 days after my purchase. Tony and Jason were very helpful and were able to fit me into the schedule. I dropped off my car around 2pm. The car war ready to pick it up at 5:30 with my tire repaired. They showed me the drywall screw that created my flat. I highly recommend Discount Tires for your next tire purchase. read more

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The gentleman at the front desk who handled my tire sale and checkout was actually great -- friendly, professional, and a much better experience overall. Unfortunately, the first employee I encountered, a gentleman dressed in all black who I believe may have been a manager or higher-up, had a very curt and dismissive attitude from the start. He repeatedly talked over me, seemed irritated during basic interaction, and overall lacked professionalism/customer service skills. I understand shops get busy and stressful, but there's still a way to speak to customers respectfully. The difference in attitude between employees was very noticeable. Because of that initial interaction, I personally won't be returning. read more

Avoid this place at all costs. I made an appointment for Sunday morning at 9:30. When I arrived, I noticed several customers waiting. I asked the employee Jason if they are running on time. He advised that they only have one mechanic available. I reminded him I have an appointment and needed to be seen on time. He told me that the call center should never have scheduled my appointment because they don't take appointments on Sundays. Quite frankly, that's not my problem. I arrived on time and should have been seen on time. Long story short, I waited 40 minutes before the mechanic could begin my oil change and tire rotation. I reminded Jason they needed to make sure they reset the service and low tire pressure lights. He said that would be done. When the mechanic supposedly completed the work, he stated he did reset all the warning lights. However, it is now more than 24 hours since I brought my car in. The service B light is still active as is the tire pressure light. When I called Jason back to advise him, he essentially said the mechanic probably forgot since i was in such a rush to get out of there. I'm sorry, but don't blame the customer for work the mechanic failed to do. I had an appointment and the appointment should have been honored, otherwise what is the point of making an appointment if all walk in customers are seen before customers with appointments. Quite honestly, I don't even feel comfortable that the service was done. Now, the only way I can have the service lights reset is to come back to this same location, which is 20+ miles from where I live. This is so inconvenient and I will never come back here again. A simple apology for running late and for failing to reset the lights would have been much appreciated. Blaming the customer for simply wanting appointment times to be honored is a horrible business practice. read more

Discount Tire & Service Centers - Tire pressure warning light still on 24+ hours later - Tires Near Me - Burbank, California

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I've been going here for years because they always have fair prices, are honest, and put in the extra effort to make me feel appreciated as a customer. Today's experience was no different. I got a nail in my tire, so I took the car in to get a patch. Walked in and an hour later the tire was fixed. The best part? No charge. The next time I need new tires, well, I was already going to buy them here, but now I'll feel even better about that decision! Thank you, Discount Tire Centers, for making my crappy start to the day end up better. You've got a customer for life. read more

There are 20 tire shops in the area. Go to one of those instead. This shop exists to upsell parts and services for people who have more money than car knowledge. read more

This place has great customer service. I go here for new tires and when I need a flat tire fixed.

I had a very disappointing experience at Discount Tire & Service Center today. I stopped by around 4:45 PM because my back tire was going flat and I could clearly see a nail in it. They close at 6:00 PM, so I expected at least some willingness to help or assess the situation. Instead, the gentleman I spoke with was extremely rude and dismissive. He immediately told me they could not help me and that I would have to come back the next morning--simply because they were "about to close." There was no attempt to look at the tire, no explanation, and no customer service whatsoever. What makes this even more frustrating is that I am a loyal customer who has purchased all of my tires from them with warranty. Unfortunately, that seemed to mean nothing in this situation. I was completely brushed off and left feeling unsafe and unvalued as a customer. I ended up leaving and going down the street to American Tire Depot, and the difference was night and day. They were kind, professional, and willing to help. They told me it would take about an hour, but they took me in without hesitation. Not only did they patch my tire--they didn't charge me at all. Because of this experience, I will never return to Discount Tire. I will absolutely be returning to American Tire Depot for my next set of tires and future service. read more

I went here because I had a bent tire rim and called ahead to ask if they could help. They said yes, but when I arrived, the man I spoke with was rude and dismissive. He told me the only option was to put on my spare and that I'd have to "figure it out myself." He said there was nothing they could do, then told me to "let me know what you want me to do" and walked away. As a woman, I did not feel welcomed or taken seriously at all. The interaction felt dismissive and unprofessional. Based on my experience, if you meet an older man with glasses I would recommend asking for a different staff member. read more

Hayden was friendly, and professional. I received a great price and excellent service. I highly recommend visiting the store and speaking directly with Hayden. read more

OUTSTANDING CUSTOMER SERVICE I shopped around for tires and the location had the most competitive prices within a 20 mile radius. After installation, my tire sensor came on and I returned to have them troubleshoot where they took the time to ensure all my vehicle needs were met. Their customer service is superior to most independently owned tire shops. I highly recommend them for your tire and service needs! read more

Drove in after 5 and received quick service to check my tire a for the sliw leak. I was out of there within 15 minutes and they patched the tire with no charge. read more

Last Saturday we found a nail in our tire and took it to discount tires! The manager was super nice and helped us out right away! They took tire off our rav4 patched the hole in 10 minutes at no charge! This is why I keep coming back! Great customer service! read more

Went in to replace a single tire. Online price $55. Guy looked at one tire for maybe 15 secs to read tire size. Told me all four were about to blow. Cheapest he could do was one tire for $170 installed. Went to another local place (major chain) and got one tire only (didn't need other three) and got it for $109. Avoid this place. Not at all honest. read more

I had an appointment for four new tires and Tony provided excellent service! Very friendly and professional, and I felt comfortable.

Sarkis and Tony, not once but twice have come through B-I-G for me recently! They've always told it to me how it is and were very fair in timing and pricing to get my 10 year old Sienna back on the road. In a world full of people seemingly out to make a buck at every turn these two have played the long game and worked with me for the best cost effective solution to my water pump, front suspension issues, and every rattle shake and sound my van seemingly makes as it approaches 120,000 miles. Every time the dealer will try to overcharge me for repairs I don't need, I smile and laugh and take it straight to Discount Tire where my experience has shown I'll always get the truth, whether I really need the dealer recommendations OR a better long term solution at a great price. I've done business with the Andonian family and franchisees at multiple locations for decades and appreciate their commitment to long term relationships. I cannot recommend Sarkis, Tony, and the Discount family enough. Thank you. read more

I was around the area when my right rear tire went flat. discount tires was the nearest shop. despite being busy they were able to help me out quick. Over all I had a good experience read more

100%!! Jason greeted me with a very friendly welcome and asked how he could help me. I explained I had a slow leak in my tire. He said no problem, that they would look at it right away! 20 minutes later, I was driving out with my newly repaired tire, and this was at no charge! They've just gained a new customer and recommendations from me to my friends and family! THANKS!! read more

Very appreciative with the Amazing service!! Helped me out with my tire after hours! Highly recommend!! Get the lifetime alignments!!! read more

Discount Tire & Service Centers - Tires Near Me - Burbank, California

So strange. I felt like I was in the Twilight Zone. I brought my car in thinking I would need a new tire. The guy checked the tire and he said it only needed to be patched so... He was HONEST! And the things got even more strange. He patched it within 20 minutes and did not charge me!!! Wut?!? Honesty AND free service? I'm not sure what to do with this. :))) Thank you, Discount Tire! Highly Recommend!!!!!! read more

Update: Just another update to reiterate the top-tier work and customer service this location provides. Sarkis and the entire team are the best around. HIGHLY suggest this place! read more

When I arrived they helped me right away with no waiting and no hassle. Their prices were excellent compared to other places I checked. Overall it was a great experience from start to finish. I highly recommend Discount Tire if you want good service and a fair price. read more

I got a flat tire so I called in the morning to see if they got the tires I need in stock and can get it done the same day. They quickly give me a quote over the phone and made an afternoon appointment for me. No upsell. Easy peasy. They finished changing my tires in 1 hour. The only complaint I got is the waiting room smells absolutely awful... it's got an AC, but the burnt tire smell was way too strong. The salesman was nice. The price for my tires were fair. read more

I had an air leak on 1 of my tires recently and it was caused from a plug fix that happened over a year ago and I guess it was slowly expanding. Anyway, Sarkis was very helpful to help me with a new tire change. It was a quick fix to have some peace of mind before my 5 hour road trip. Abel got it done so quick and I was out of there. Fantastic A++ service. Glad I can support a local tire center. read more

Arrived with a flat tire and was told it was a three hour wait to get a tire patched with one car in front of me. Guy was extremely rude and I left location. read more

The price was acceptable, the service quick, professional and efficient...until I was driving later that night, and all my "tire pressure is low" sensors kicked on. I called the next day, they told me to come in, and they worked some computer trickery and two minutes later it was fixed. Overall I think they're good, I just wonder if it's possible to implement a step so the sensors never go off when you get new tires, because driving back on a busy Saturday to a business with a parking lot the size of a Post-It is an inconvenience. I will definitely be back, though. read more

I went in for my flat tire, in and out less than hour. The best service ever in the history of my life, courtesy, polite, helpful, many thanks to Jason, the most honest person on earth, no charge that what he told me read more

I always get prompt service when coming here. The team here are always nice, never feel pressured and they are always happy to help. Any time I need tire help this is the place to shop. read more

These guys were the best. I had a leaky tire. They checked it and fixed the flat in less than 30 min and didn't want to charge me. Excellent read more

I have taken my car to Discount Tire & Service Centers for years, and overall I wouldn't go anywhere else. They are always friendly, knowledgeable, and most importantly I trust them in their assessments of what's needed. The price for their services and parts is more than fair, and they are really efficient in their timing. Highly recommend them if you need any work done on your car! Especially tires! If they are reading this, I just wanted to say thank you for everything! :D read more

The guy who helped me was very nice and helpful! I was having issues with my tire pressure and he got it all fixed right away and gave me some good advice :) read more

Quick update to this review...had another flat and of course i had my car brought to Discount Tire. Tony said we can fix it and to come back in a couple of hours. True to his word, i was back on the road in no time with a perfectly patched tire. Can't say how much it means to me to know i can count on these guys to do an honest job with zero issues. Discount Tire is the best! read more

These guys saved my life! I had a nail in my tire and was crunched for time. They got me in and out and were all so very kind. They are my go to now! read more

Purchased my tires here about 2 years ago and I am so happy that I did. Unfortunately, I am always finding nails in my tires so I come here way more often than the average person but the staff has always been so helpful. We are usually helped by Tony or Oscar and they are great to work with! On top of how busy they get, especially at opening, they manage to be efficient, friendly, and honest about their recommendations. I am so grateful especially since most shops will try to up sell anything and everything which is a major red flag, but that will not happen here. There are so many perks to purchasing your tires from here as some services are included at any time such as the tire rotation I came in for recently. Though I came at the crack of dawn before the usual crowd comes in, they managed to finish the job in less than 30 minutes. Thank you to everyone who is always helping me with my car! read more

Came in for a flat tire everyone was very helpful and fast go it in and out pretty quick love this place