I love Valvoline. You can always get a coupon. Plus, you can drive thru. I had my meows with me, so drive thru services are the easiest solution. Having a car service day, and I was in this area. They check all of your lights, fluids and they say 15 minutes, but it usually takes longer, so plan accordingly. Not a bad price for a full synthetic with a coupon. It's a great and convenient service. Don't forget your coupon. P.S. you can call and get an AI quote for whatever your model, and oil preference is. If you want to make your car last, I always recommend full synthetic changes. For any location, overall Valvoline is a good value/convenience. I really like this Valvoline in particular. Some are hit or miss at times. This one was awesome and I'd definitely come here again and highly recommend to others. read more

Just moved to the area and [[HIGHLIGHT]]Christian helped me so much. He was so attentive and explained thoroughly what needed to be done.[[ENDHIGHLIGHT]] Thank you again I am now a repeat customer here! read more

[[HIGHLIGHT]]Outstanding service! You pull up and they are so attentive.[[ENDHIGHLIGHT]] You don't even have to leave your car. You stay in it, they have a single person who communicates with you and instructs everyone to do the specific things, then checks everything. read more

[[HIGHLIGHT]]Jairo was excellent help with great customer service.[[ENDHIGHLIGHT]] First time at this Valvoline and it is efficiently run considering how busy it is. I was observing another customer acting very rude to one of the guys servicing his car and was even recording him when the worker was calm and de-escalating the situation. I can imagine how they have to deal with rude and yet [[HIGHLIGHT]]everyone there seemed to be genuinely friendly and no upsell.[[ENDHIGHLIGHT]] Only if you wanted extra stuff yes. I used my 15% discount I got after checking in on Yelp too. read more

Review 3 weeks after: I will never go to any of these places ever again. Driving down the freeway, my splash guard came loose because their workers did not secure it properly. The loud flapping and banging terrified me as I had to pull over on the busy freeway, Monday morning before work ruining my day. Thank god it was only the splash guard but the fact that they can get away with this kind of low effort workmanship is ridiculous. I spent over $100 on this oil change and then $1000 on a panicked trip to the mechanic. It wasn't worth it. Shotty, lazy, rushed worked. There was no one in line behind me, they could have taken the two extra minutes to secure it right. It should be against the law to run a business like this. read more

The undercover of my car was loose after the oil change. In retrospect, I should have known it was related to the oil change, but instead I waited a while and went to the dealership. Dealership informed me that multiple screws were missing, and this is something that would have been taken off and on during an oil change. I paid the dealership to add the screws back. Valvoline's response for reimbursement: "After review and investigation, we will not be assuming liability on your claim request. This is due to repairs having already been made." There is no way I would have trusted them to take care of it anyway, so lesson learned. read more

This VIOC is new to me. Its on Vista Way behind buildings facing the Coast Hwy. Smaller than most. Wait time on a Wednesday morning was minimal. Service was good. read more

This is our review for a transmission fluid change that went completely wrong so it's a review and it's a cautionary note we took our Infinity to this location in Oceanside in a few days after lights came on the dashboard about oil change the engine light came on and the transmission started acting weird we took it to the Nissan / Infiniti dealer and they recommend a new transmission about $9,000 Plus for this particular car [[HIGHLIGHT]]I put a claim to Valvoline customer service they say that is normal when changing the transmission fluid due to the viscosity variation it is not recommended to get that done that is what the person on the phone told me and that he was very sorry about the inconvenience[[ENDHIGHLIGHT]] so I would suggest sincerely to take your car to the dealer to get any fluids specially transmission this has been a learning experience so I am just sharing information hoping that nobody else gets this issue regardless whether you have a new car and old car or as our car is a 2014 of course we're all adults in we make our own decisions and people will still decide to take vehicles to this company I am just disappointed So those coupons that I got And that other people get might not be such a great deal after all I wish everybody well read more

[[HIGHLIGHT]]Great friendly service.[[ENDHIGHLIGHT]] There was no waiting at all. [[HIGHLIGHT]]It was nice to see young people working. The assistant manager was a 20 yr old which I thought was very cool.[[ENDHIGHLIGHT]] The only thing I had to mention though is that I came in for a simple oil change, but ended up getting fluid and filter change and $500 ++. They got me. Lol. Hopefully, they were being truthful about their recommendations and not just trying to get more. read more

Austin the goat As a hot girl, it's hard to know when you're getting taken advantage of when it comes to car care. I come to this location for regular maintenance and never receive any pushy add ons and it never feels like they're trying to hit a sales quota. [[HIGHLIGHT]]I always leave with a complimentary fist bump and a smile.[[ENDHIGHLIGHT]] lol I feel bad for them having to carry their mandatory water packs tho. Like give these boys a second to step off the floor and take a sip. Valvoline HQ is whack asf for that. If it were up to me, you'd get a soda fountain and lemonade stand. [[HIGHLIGHT]]Thanks Guys I look forward to getting my oil changed here[[ENDHIGHLIGHT]] read more

Service was good but way too slow. Unfortunately, the oil change wasn't inexpensive with the synthetic oil.

Seriously overcharged. Watch out for a huge team of young people who hand you off to each other, but who don't know how to write a receipt and put incorrect information on your windshield about when to come back. [[HIGHLIGHT]]They also bad mouth the dealer and make up problems[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]They're all very nice but I wont be going back[[ENDHIGHLIGHT]] . read more

[[HIGHLIGHT]]Truly great and friendly staff and positive experience![[ENDHIGHLIGHT]] Just a small faux paux; while my 50 dollar tire roation was in a ultra timely manner, after my oil change, I drove away and my low tire pressure indicator came on within 5 minutes of leaving. Unfortunately, I had to get back to work. I stopped to have my tires checked on the way home, all 4 tires had different psi ranging from 26 - 30. Simple fix! 179 dollars well spent?? I'll still come back! read more

Would give zero stars if I could. [[HIGHLIGHT]]Beyond disappointed with services and customer care![[ENDHIGHLIGHT]] I came here to see whats wrong with my car and to get it fixed, they said it was the battery and replaced it.. that same day my car broke down AGAIN after they "fixed" it. Went to my old auto shop who said it wasn't the battery at all there were leaks that needed replacement (Valvoline specifically said there were no leaks) my car is now being fixed by the other shop I went to return the battery since that wasn't the issue and they won't refund me now.. after their the ones who said I needed this when I didn't! Wasted my money and now I have to spend more. Im pissed and won't be coming or recommending. Guess they just want to take your money, don't waste your time it's expensive & not worth it! read more

[[HIGHLIGHT]]older white man was rude & condescending, unfortunately didn't catch his name.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]he was telling me about a service that needed to be done and was being super persistent when I declined.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]made a face and scoffed when I gave him the reason why I declined.[[ENDHIGHLIGHT]] was not asked if I wanted my receipt nor was I given the spiel about how to oil looks after it's been changed. def don't recommend this location. [[HIGHLIGHT]]on the other hand the younger men were super nice![[ENDHIGHLIGHT]] read more

5/5 for the oil change itself. 0/5 for the two guys that charged me to top off my coolant and lied about the reason. [[HIGHLIGHT]]I asked them about it, with the corporate website pulled up showing that it clearly states fluid top offs are complimentary.[[ENDHIGHLIGHT]] Given I had not been charged for it before and their website says otherwise it seemed like a valid question. [[HIGHLIGHT]]Both guys said it's corporate policy. I didn't argue, just said thanks for the explanation and that perhaps I was just lucky all the other times.[[ENDHIGHLIGHT]] I called corporate and they said it's not their policy. Franchise locations have about 10% flexibility in what they charge for, coolant is one of them that they can charge for. This was a location specific charge. Given I want to trust who is working on my car, I won't be going back. read more

I have used Valvoline for years and they have really helped me keep my cars in great shape. The recommendations for different services to keep my car running well are also very helpful. A little TLC for your car goes a long way, and I keep my cars for many years. [[HIGHLIGHT]]I love the guys here at this Oceanside Valvoline.[[ENDHIGHLIGHT]] It's easy to get to and you can stay in your car during the whole procedure. Use the app and you get great coupons regularly. read more

Super fast oil change. Worth the price if you need a FAST. [[HIGHLIGHT]]The added benefit of not having to leave the car while getting the work done means I can get some work done myself.[[ENDHIGHLIGHT]] read more

Yesterday was my first time here and I will never go anywhere else for my oil changes. Wow, great service all the way around! Super fast, super friendly. Paige is exceptional with her customer service skills and has a welcoming and great personality/ attitude throughout the whole service. Everyone was great. They did not pressure me in any way to sell me additional services which was a relief. I would recommend this place to anyone! Also, they have great coupon deals as well. the entire team were fast, efficient, and professional. Thank you, Jackie read more

Got my oil changed today and they had great service! Very knowledgeable as well! There was a bit of a wait but only because I went after work and they were closing soon! read more

I brought my car in for a routine oil change, tire rotation, and air-pressure check. Immediately after leaving, my tire-pressure sensor came on and the rear tire began losing air--an issue I did not have prior to the service. [[HIGHLIGHT]]I went back and spoke to the technician who serviced my vehicle. He told me to continue driving so the sensors could "recalibrate." After driving about 40 miles, the tire pressures were reading uneven amounts across all tires, and the rear tire was still losing air.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The next morning, I returned and explained the situation again. I was dismissed a second time and told it was just a sensor issue.[[ENDHIGHLIGHT]] I insisted they recheck the tires. The technician confirmed the pressures were uneven, then lowered them to 32 in the front and 34 in the back. I had to tell him that the manufacturer-recommended pressure is 34-35 all around. He then added more air--but overinflated two tires to 46 PSI. [[HIGHLIGHT]]His attitude made it clear he didn't want to listen, and at that point I didn't feel confident continuing the conversation.[[ENDHIGHLIGHT]] I took my car to Discount Tire for a second opinion. They confirmed the tires were overinflated, and they also found that the rear tire's valve stem was damaged--something that clearly occurred during the rotation. Overall, the service was extremely disappointing. The staff showed a lack of training, poor attention to detail, and I felt like I had to guide them through basic procedures. I won't be returning. read more

[[HIGHLIGHT]]Worst experience ever at a service center![[ENDHIGHLIGHT]] Took my 2021 in for oil change, watch out for the up charge! After the oil change was done I found they charged me $23.98 additional oil above the 6.8 quarts for the standard oil change corporate said that's just the way they do things. # NEVER VAVOLINE. read more

Arrived before noon and it was PACKED. Got in line at 11:17 and left at 12:15. Would highly recommend using a coupon that you can easily find on their website or searching Valvoline coupon(side note to stop using Google which is just turning into ChatGPT and use Ecosia which is like DuckDuckGo while planting trees along with other environmental efforts). Service was great and will probably be back if the line isn't as long read more

The convenience of a drive thru oil change is unmatched but when you consider your skid plate coming loose and scraping against the ground while going 70mph on the freeway and needing to zip tie it back on once you realize it's destroyed and the hardware was missing.... Is it really worth the 15 minutes you saved? I was a valvoline customer for years until i got tired of having to ask the technicians to please make sure the skid plate was properly reinstalled only for them to NOT, every single time. Knowingly causing damage is pretty insane if you ask me. read more

Basic oil and filter change. They also checked the lights and wipers. And checked and fill tires. Good, fast work. Caution: make sure they show you the dipstick level before leaving. [[HIGHLIGHT]]Nice crew there[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great service! Ethan and becket were very helpful and would come again[[ENDHIGHLIGHT]]. This was super fast! read more

[[HIGHLIGHT]]LITERALLY the kindest people on the planet.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]So helpful and nice and explained everything that they were doing.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Noah and Christian are the best![[ENDHIGHLIGHT]] Thank you!! read more

I cannot believe I was in and out of here within 15 minutes. I called my husband right after because he used to work for Valvoline back when he was in high school and l just had to tell him how quickly it went. He said it must be due to having all their processes down pat and multiple employees working together. That must be it as they run a tight operation and l was thrilled to be in and out that quickly. Staff was efficient, friendly, and...speedy! I used to take my van to Honda, never again for oil changes! I will definitely be back. They do offer a military discount of 15% which was helpful. They also replaced my wipers and will rotate tires as well if desired. For the money and the (minimal) time, l am extremely satisfied and will continue to give them my business. They were less than Honda (no surprise there!) and faster...why didn't l do this sooner? Oh, wait, it's because l wasn't sure they'd be able to update the computer to reflect that it had an oil change. Yup, they did that too! Thank you for the expedient service and great value! read more

Honestly, it took longer to get an oil change than I'd hoped (expecting 20ish minutes whereas I was there for about 40), but I truly do think these guys are trying to provide excellent service. read more

The service here is very high quality they really go out their way to make you feel special. I had Tyler do my oil change and he was very thorough and the manager Mike was very outstanding with handling my issue. I can't say enough how great they are getting off work to stop by and getting my oil changed real quick is so helpful dealing with traffic is refreshing customer service. Thanks you guys keep up the great work will be forever a long time customer. read more

My service from Jacob today was 5 stars . He greeted me and helped me get checked in and look up what oil my car needed . Although it was busy he was efficient and professional. I will definitely be back and will send family here . Thank you ! read more

These young men are the best in customer service I needed an oil change and a new battery. They did a great job and I didn't have to wait. Their prices are reasonable and I can stay in my car. Thank you! read more

[[HIGHLIGHT]]Really great service; everyone was super nice and knowledgeable about what they were doing.[[ENDHIGHLIGHT]] Sadly after my service , 2 of my hubcaps came off on the road and i'm assuming they didn't put them on correctly after they did my tire rotation. Now i have to buy new hubcaps. read more

I pulled in for a quick inspection to make sure something were going properly and these guys were so helpful, kind, professional and absolutely amazing. I would highly recommend this location. read more

Great service and friendly people! [[HIGHLIGHT]]They always explain everything to me.[[ENDHIGHLIGHT]] Employees also let you know if you should hold off on changing things like filters. read more

This was my first time at a new location for Vavoline and I have never been more disappointed. When we got there all the lanes were full so we expected a little bit of a wait; however, we did NOT expect for an HOUR to pass for us to be serviced. When we got there we got sent to the middle lane, after we got there, it got packed. Soon enough all the cars that got there after us were being serviced, and we had not received any kind of service. Another employee had us move to a new lane, and suddenly the previous lane we were in started moving and everyone there after us were getting serviced. We ended up being the last serviced and all cars that got there before us also left before us. They did not offer any type of discount for the long wait, and they were VERY aware that we had waited that long. Thankfully I had a coupon for 25% but I am unimpressed with the service we received. Never again will I go to this location. read more

They did a great job and refilled the empty coolant and topped off all fluids. Great service and location. Friendly and knowledgeable

I always receive exceptional service when I visit this location. Efficient and friendly read more

Excellent customer care and fast, friendly, professional service! We will definitely come back, and highly recommended this business to our friends and family. read more

They forgot to add coolant to my van when I came less then two weeks ago, no big deal but when I called they tried to gaslight me into saying it was in the "safe" range when it's now gone dry. Again no big deal all I wanted was to cruise through and have them top it off but they wanted to charge me 17 bucks for it. People find a local shop and not some corporate BS. And they broke my dipstick. read more