I always go to the dealership. My friend convinced me try a regular oil change spot. I tried this…read moreplace and it was horrible. The dude was condescending and pushy over an oil change. It should be a quick and easy auto service with good customer service. It was more of a pain for me than it needed to be. I will not be coming back here.

Ronnie made changing my breaks a wonderful experience. Kept me informed and got me the best deal…read morepossible. I trust this team to get the job done.

Our trip was saved with an AC issue they fixed . Quick & wonderful service!! Would definitely…read morerecommend.

They responded quickly. They let me know what t e price would be for fixing my car. I got my car…read morefixed the next day.

Great service, that was informative and FAST! Not the first time I e been there, and it won't be…read morethe last.

I have one car in front of me. There are two cars being worked on. I have been sitting here for 1/2…read morehour and still have not gotten in. Take 5...take 5 hours? I could have gotten my oil changed at a dealership more quickly.

Joey was absolutely amazing. It was about 110 degrees today and I dropped in because I could see…read morethat some metal or plastic was dragging underneath my car. Joey grabs a tool and gets on the super hot pavement and removes the plastic part at no charge. He wouldn't even accept a tip. These are the types of honest mechanics that we need to support. Thank you Joey!

I had done some services at this location in the past, however I will not be returning after my…read moremost recent visit. I had dropped my vehicle off the morning of 1/4 for an oil change + induction cleaning. Following the visit, I find a pair of Ray Bans sunglasses missing from my glove box and charges totaling $360 in "Uber Cash" on the HSA card I had stored in my center console. The only other time my vehicle had been out of my sight was when locked, parked in a monitored parking, in a pretty low crime area. There were no signs of forced entry and the radar detector mounted to my mirror was not touched. This greatly calls into question the integrity of the employees at this facility. When I had reached out to the manager at this location, I was told "Our employees wouldn't do anything like that, they don't use Uber". No apology or investigation. When I had requested any evidence of my service actually being completed (IE photos or footage of the work, dates / mileage on oil filter, etc.), I was told they "do not have cameras at this facility". Ignoring how ridiculous it is that a facility housing customer vehicles and tools is completely unmonitored, this means they have 0 evidence the service I had been invoiced for was completed, even less so if I wanted to verify they had used the full synthetic oil I had paid for. I suspect there are cameras, the manager on duty just decided my issue wasn't worth pursuing. Upon submitting a complaint on the Firestone website, providing details of what happened, I was told I would receive a call from the "area manager" within 2 business days. We're halfway though day 3 with no communication. My negative experience on this past visit overshadows the 3 positive ones I had at this location in the past. There are 2 oil change facilities and 2 full service shops within a couple minute drive of this facility, I'd try one of those before taking the risk.

Excellent service, timely communication and pricing is on point. This is a great shop to support a…read morelocal business.

JD Automotive made my 2014 Avalon run like almost new! I am so happy. You tell me another auto…read moreshop who would call you after you told them to replace front and rear brakes to tell you the front brakes were just fine? Usually shops call with ten other things they say need fixing. This shop said you let us change your oil regularly and we will keep an eye on your car if it needs future repairs. Great marketing strategy. They made a believer out of me. They are hard to get an appointment...always full so I'm keeping them a secret. Otherwise I would say run don't walk to their shop!

Very disappointing…read more I called several places to get a price for an oil change for my truck. I got prices of $150, $180, $220 and $250 from the dealership. I decided to go here for $150, which was the cheapest but not out of line. My husband called to make the appointment and he was quoted the same price. We showed up and were told it has to be $250 because the truck is diesel. We both specifically said it was diesel when we called. So this seems to be a bait and switch. I can pay that price to get it done at the dealership- so why would I come here? Needless to say we have taken the truck somewhere else.

As grateful as I am to have my tires replaced their time estimate was severely off and there was…read morenot enough communication. I brought my car in at 7:45am and was told it would take 40 minutes to get my tires replaced. I asked if it was enough time to make sure I can get to work by 9am. I was informed at 8:50am that they are aligning my tires without communication on the cost of the additional expense. They also said it would take an additional 10 minutes, it did not. What was supposed to be 40-50 minutes ended up taking an hour and a half and despite the car being aligned it still favors the right side.

Matt, literally tried to gouge my sister on a quote! They prey on those that have no idea what a…read morefair and legit repair cost should be!

Not good. Shane at the front desk Is very rude. Has no Idea how to deal with customers.read more

Simply put - Great place to be for wheel alignment with a ver reasonable price…read more It's easy to make appointment online; fast service; friendly and knowledgeable staff; comfortable waiting area with HGTV and plenty of water. I was in and out within 45 minutes. The report detailed what was done was also helpful and I can keep a record if I ever decide to sell my car with proof of maintenance.

Was recommended by my mechanic from Yotapros since they didn't do front end alignments and couldn't…read morehave asked for a better experience. Had an 11am appointment and they were on time, efficient and courteous and best of lol had me out in 1/2 hour. Price was great for the lifetime alignment deal and am definitely coming back for future needs. Firestone treats their customers right

Bought a used car a month ago and had some issues with it. Took it to Christian Brothers and they…read moredid a full inspection on the vehicle finding many significant issues that were not disclosed at purchase. Derek was a big help explaining the issues and he provided an extensive report I was able to show the warranty company. Bought another used car this week and took it in to Christian Brothers for a pre-purchase inspection. Fortunately, this one was in fantastic shape and needed no repairs. The honesty, communication, and quick service were exceptional. Online scheduling and after hours dropoff were a breeze. Although their shop is a bit further than where I usually go, they've earned a customer and as many referrals as I can give. Thanks Derek and Christian Brothers!

Service was outstanding. Courteous, friendly, prompt and efficient. I feel you get a good value for…read moreyour money and I always feel confident leaving my vehicle In Christian Brothers good hands.

Went to Cobblestone today and had a really easy, stress-free experience. They greeted me right away…read moreand didn't push hard on upsells, which I appreciated. They just let me choose the wash level I wanted and kept things simple. My kid absolutely loved the water shooter guns and getting to spray the cars with soap while we waited. They also had free popcorn and coffee, which was such a nice touch. Since the weather was beautiful, we sat outside and relaxed while the car was finished. The ladies cleaning the car did an excellent job, and I was able to quickly grab a coupon from their website via text, which made everything feel really convenient. The only downside was that the physical location felt a little worn down, and I was weirdly sad that the classic fountain I remembered wasn't running. But honestly, I can live without it. Overall, a really pleasant experience and I'd definitely come back.

Matthew greeted me today for my weekly car wash (I highly recommend the monthly membership). This…read morewas the first time someone asked me if there was anything special or specific that needed to be done or needed extra attention. We actually just hauled a bunch of construction materials and I desperately needed some extra vacuuming and wiping inside the car. I just really appreciated that approach, instead of automatically offering the upgrades or extras. Yes, he did offer! Anyway, thank you, Matthew. Also, this place always does a pretty good job cleaning my car. Sine I injured my shoulder, this is one thing I am unable to do. And actually heading to my surgery center today to get it repaired. Thanks to everyone for helping me feel a little better today.