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    Valvoline Instant Oil Change

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    3 months ago

    Very professional. Dominick was great, didn't push any unnecessary services only recommended what my car actually needed. Highly recommend.

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    5 months ago

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    Pleasant Street Auto

    Pleasant Street Auto

    (10 reviews)

    Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

    Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (14 reviews)

    One time I got an oil change and they actually didn't put oil in my car.... Really! Yes my car…read morestarted making strange sounds two weeks later and took it to a shop they said I had no oils in my car. And there was no oil leak! Strange right, never going there again

    I would give this place 0 stars if it were an option. Had my oil changed here a few times. The last…read moretime they torqued the oil filter housing too tight and caused a leak. Prior to this oil change, I had no leaks. Post oil change, I notice a few huge oil spots in the driveway. I brought it to them to look at and was told it was the oil pan gasket. I asked for suggestions on where to take it. They suggested Sorels garage and gave me the address. I took it there and they put a UV dye in so they could see where the leak was coming from. I returned to Sorels for them to look at it and it's not the oil pan gasket, but the oil filter housing. Back and forth with Valvoline who keeps insisting it's the oil pan gasket even though I show Morgan (the manager) video of it leaking from above that point. File a claim with corporate. Fast forward to today after the housing was replaced and over $400 spent on said repair and they tell me the video was reviewed, my claim was denied, but they will pay half. Nope, they will pay 100% of the repair because there was NO oil leak prior to that last oil change. DONT GO HERE. First they tell me it's not the filter, then it was the filter and the oil pan gasket, then I bring it back after the repair and they acknowledge it's no longer leaking and they denied my claim but we will pay half. If they weren't in the wrong why would they offer to pay half? Because they are in the wrong and they F'd up my vehicle, now the area manager call me back. I will probably make the news because I will be back there tomorrow on the sidewalk telling all customers that pull in there NOT to get their oil changed there.

    Valvoline Instant Oil Change - oilchange - Updated September 2026

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