First time at the drive oil change! The team was highly professional…read more Kaleb first greeted me with friendly service. Donald assisted with my services. And Ethan made sure I was well informed of everything that was going on with my vehicle. Overall, good value & great team!!

I think zero stars should be appropriately given!…read more I have been going to this location for a couple of years now without any issues. However, on Sunday 5/31 at the Temecula Parkway location. My daughter got there at around 0830. They kept switching her to different lines and taking customers who got there after she did. She ended up leaving after 2 hours of waiting without an oil change. Going to start trying out other companies like Mobile1 or Take 5.

When I tell you this place is amazing! Customer service 5 stars!…read moreTrust 5 stars! Make appt and you're in and out. Very attentive and knowledgeable! Prices well hell everything is expensive. It is what it is! My go to every time! Feels good to trust people work on your baby that we need to be tend to. Appreciate you all! G. Bailey

What a fantastic experience I just had today! I went to get a tire patched (from a pesky screw…read morethat decided to find my tire). After going to a neighboring tire shop first that said they couldn't patch it and just wanted me to buy a new tire, I went here to Big O. They said no problem and they could get it done in about an hour. Well like 30 minutes later it was done! I spoke with Christine and Gizmo and they were both super friendly and helpful. They were absolutely top notch as far as my customer experience and I promised Christine I would write a review. This was my first time ever going to a Big O, and after today, it definitely won't be my last! Huge thanks to Christine and Gizmo! You both made my day! The cost was very inexpensive too, and on top of that they gave a military discount! Thanks again!!!!

Awesome affordable & dependable service, amazing staff members. Honest auto mechanic in the…read moreTemecula area & should not be over looked.

Great service. Keeps me notified of everything going on. Super reliable and recommend them highly!read more

I became a customer / client of 1st Choice Autoworks through Chris Tusow at SubiWorks, next door…read more Chris has been the only mechanic to mod, work on, or do anything with my heavily modified, camping, overlanding, off-roading builds...I'm really particular and developed a really close working relationship and friendship with Chris. Last year, he decided to branch off and focus primarily on mods, custom builds, and speciality work on Subarus whiling changing the name of the business to RFC Industries. In doing this, he sold the service side (oil changes, tire rotations, basic repairs, etc.) of his business to 1st Choice Autoworks. So I've been coming to them for the non-off roading specific stuff that Chris still does for me. Luke and everyone else here is incredibly kind, knowledgable, and professional. This past weekend, I panicked since I'm leaving for an extended work trip (1.5 months) which involves my heavily modded Subaru Forester and I had an axle issue days before I was supposed to leave. I texted Chris over the weekend and he said come to 1st Choice by 8:00am on Monday. I didn't have an appointment, and just showed up. And this isn't my style. I'm usually so highly organized and do my best to be respectful, schedule appointments, and go through the proper channels. But I woke up at 6:00am and was in Murrieta by 8:00am. I explained my situation and they were so accommodating and understanding and kind. It took all day but they helped me out and got my car back in good health and I'm so thankful they were cool with me just showing up. This shop is trustworthy, professional, and now is really familiar with off-roading and modded, lifted Subarus due to SubiWorks' and Chris' involvement. Please give these guys your business if you're in the area. They also work on non-Subarus. Thank you, 1st Choice dudes. I appreciate you!

This shop has my trust. It was easy to get an appointment and they seem knowledgeable and honest. A…read moreprevious (questionable) shop had given me a pricey quote for some suspension work they said needed to be done. I didn't like that first place so I waited on it (and I worried about it a lot!). My friend referred me to this shop, where they had done his brakes at a good price. I took my car in and one of the owners (Luke) helped me out. I told him the story of the previous quote, but said let's start from scratch, bc those last guys were sketchy. Luke put the car on the rack, then came back in with a look on his face as if to say, "you're not going to believe this." I had no idea what was about to happen. I was dreading how costly it might be - I had delayed the repair by months. We looked under my car to see these supposedly cracked & leaking tie-rod boots and other issues... and everything was IN EXCELLENT CONDITION. Which makes sense bc my car has only about 50k miles. Saved me tons of money (that would have been wasted if I had trusted the other place). Needless to say, I'll be returning to 1st Choice to get my brake pads and other work done when it's *actually* due to be done. Thank you guys. I can see why many folks appreciate you.

Excellent place to get your car smogged. I was in and out in 15 minutes. I did set an appointment…read moreahead of time, but this isn't required. The front desk was friendly and helpful, the location was easy to find. Clean and nice waiting room with no fumes coming from the garage because of thick, closed doors, and no waiting outside in the hot Temecula sun. Reasonable, competitive prices for service. Highly recommend!

Bring all my cars here for smog since the day they opened. Awesome staff and lobby I enjoy the…read morecoffee and talking to Anthony front. Very knowledgeable and great prices. Got me in and out in no time.

i can't go wrong with this place. Its my one-stop now for all the services I need for my little car…read more:)

Great people and excellent service. They are also great at keeping you in the loop of what's…read morehappening via text.

My family & I have been coming to this place with all of my cars since I have been driving. . …read more That's over 20 years now! If I can't get a service here I try bird family auto or travel to the dealership in Hemet. I love the friendly service here over all others & the early bird drop off has helped so much when my work schedule keeps me from a weekend service. They are a very understanding establishment that calls you directly if they become aware of any concerns with your vehicle. The location is between car dealerships on ynez & you could stay in the lobby while you wait on vehicle to be serviced or walk/uber to the mall to wait. They are efficient & quick with services like oil changes/smog checks. I used to purchase tires here, but I am not sure if this is something they still provide since I haven't needed tires recently. If you are in a pinch for service give them a call & see if you're able to do it here for sure.

Phenomenal place. Jesse and his staff are extremely helpful and reliable. Jesse narrowed down…read moreexactly what was priority for my car. They took their time checking everything I explained was wrong with my vehicle and provided me with a prioritize list of items needed to get done. Professional, great value, military/ AAA friendly. Will return and continue to bring my vehicles here.

Great location for whatever maintenance you need. Staff was well informed and very capable. I…read moreasked for an oil change and was given that plus a full inspection and quotes on certain parts that needed to be replaced. They went through everything they did with me at the end and that gave me a sense of security knowing I personally inspected everything that was performed to the car today. Definitely worth every penny.

I took my vehicle into Jiffy Lube to get a oil change before a road trip that costs $202.00 and…read morethey took off the skid plate. 3 hours later on the road trip the skid plate comes loose and rip off. Leaving me stranded in AZ for hours in the middle of the night. Now Jiffy Lube will not take responsibility for the procedure. DO NOT TAKE YOUR VEHICLE to this place (Jiffy Lube -1878). date 03-27-26!!!! Update: Site Manger denied my request, saying I probably ran something over that cause it. So a lawsuit has been filed with the Riverside courts. Court date 10-26-2026 at 8am. Case #SCME2600451