Had a great experience, all the guys were super friendly and very quick. I'll be bringing my…read moreCorvette here from now on. It's hard to find an oil change this cheap that's also this good.

Took the car in for a routine oil change and a Freon refill, which costs extra. I'd told the…read moremechanic who checked me in that there seemed to be an issue with the cooling. They did the refill, then did a test drive, and determined the problem was probably a compressor failure, which is helpful to know. On top of that, because the compressor wasn't working, they didn't charge for the refill even though they performed it. Really nice people and good service.

Stopped in for my scheduled 9AM appointment today and was promptly greeted by Mathew. Now just a…read morefew months back I had stopped in at this location and did not get any customer service from the rude kid at the counter, so having Mathew's exemplary service was a pleasant surprise. He also informed me about the possible time frame it could take to complete the job. When I returned at said time the car was ready. Their AutoTech that worked on my car was exemplary as well. After driving the car 50+ miles I confirmed all issues where fixed. THANKU Team T.P.

Needed to get all my brakes changed and coolant flushed. Dropped it off Saturday at 11am and got it…read moreback at 5pm with no issues. Staff was friendly and informative. Would recommend!

Stay away from this place ! Said our car was all done except for one thing in back and would be…read moredone next day. Went by to check it bout they hadn't touched it at all.we have a show car 1968 dodge coronet.It was covered in dirt with scratches place was trashed.250.00 in deposited in parts he hadn't ordered. Never returned.

I was passing through Indianapolis and got a flat tire on my truck…read more I was not familiar with the area and stumbled across Tire Discounters. I was pulling a car hauler trailer and found it difficult to get in front of the building as it was very tight. I parked in the rear on the Menard's side of the building. I went inside and was instantly greeted by Gina. What a fantastic human being! I explained my situation to Gina and she went right to work to get me taken care of. Gina had me sign an invoice that said if only a repair such as a patch or plug needed to be done, it would only cost about $35. I was totally fine with that and signed the form. There were several employees in the shop area and there were only two vehicles in the shop that looked like they were wrapping up. After about an hour Gina told me she was going to check on the status of my truck. Gina returned and said it was only a bad valve stem and it shouldn't take too long. About another 30 minutes or so later, the manager came in to the lobby and asked me to follow him as there was a problem with my truck. As he showed me through the shop and out the back where my truck was, he told me an employee broke a light on my truck while lifting the truck with a jack. I had custom auxiliary back up lights mounted to the bottom of the rear bumper and during their work, an employee hit the light on the passenger side and broke the mounting bracket. The light itself was hanging by the wire harness. The Manager said If I gave him the info on bracket he would take care of it. I told him my greater concern was getting back on the road as it had been almost 2 hours to that point and I had another hour of drive time to get to my destination. The manager asked me what I was going to do about the light. I told him the light unplugs and I could just put it in the bed for now. The Manager reached under truck and pulled the entire wiring harness out from under my truck and unplugged the light, but by doing so he pulled the entire harness into the way of my trailer hitch. Now I have a damaged light, damaged harness, and I am seriously behind as several employees stood around the shop rather than helping to get my tire fixed. after 2 hours, my truck was done and I paid $39 and change. The manager was NOT rude and Gina was was awesome, but I really think this whole situation could have been handled much differently. I get this is business, but I've been a manager and am still a supervisor, and I would've done what I could to make better of a bad situation for the customer. 2 hours to replace a valve stem, breaking the light, man handling a wiring harness, then charging me for that service would not have been how I would've made sure the customer was taken care of. I get accidents happen, and I know there was no intent to cause damage, but it happened.

I had my brakes done here and the service was great! They also filled my tires with air free of…read morecharge when every single air pump in the area were broken and actually deflating my tires.

Fool me once...actually fool me three times…read more Last three times I have been to Best One on 62nd: 1. Key fab broken. No acknowledgment, just transfer of blame. Got down right nasty when questions were asked. 2. Drop car off for flat tire in the morning. No call on status. I had to initiate the call an hour before closing. Then when I arrive I'm told it only needed air. Next day tire pressure light on. I take it back in and after further investigation there was a nail still in the tire. 3. Catalytic converter was stolen as my car was on the lot over night. No "hey I'm sorry about that" or acknowledging that is a big deal. I was told it has happened multiple times in recent months. That didn't put me at ease either. The technician Keyshawn who works at this location has never been helpful and he comes across rude. His go to line is "we were about to call you." In the past year Ive never felt welcomed at this location by Keyshawn or felt that my car has been in good hands. I've been a loyal customer for 5 plus years; however the past year has been much different. I'm not sure what has changed but my trust has been lost in Best One.

Chad and his team had excellent service. They did an outstanding job with the maintenance on my…read morevehicle and it was a very reasonable price. Thanks so much to you and your team!

I don't know why we continue to have problems with our tire stems, and the tire pressure monitoring…read moresystem that we have installed to be able to watch the tires while we're driving the RV, but it seems we have bad luck with the stems breaking. This time it was when we went through a car wash, go figure. Anyway, we called and they said to bring it on over and we had to wait about an hour before they had time to fix it, but they fixed it fairly quickly after that. The total was less than $20, so I am one happy camper at the moment that they were able to fix this and do so affordably as it has cost us much more other places we've had these replaced. This is a super busy location. They do have a small rating room for five or six people, including a TV to keep you busy if you don't have a phone. There is a coffee pot and water as well while you wait. They did have a battery on the counter with charging cables, but it didn't appear to work and I honestly didn't feel like bothering anybody about it. Bathroom was clean as well.

I noticed one of my tires was losing pressure, so I scheduled an online appointment for 9 a.m. the…read morenext morning after the shop had already closed. Around 8 a.m., I received an email from the manager, Fermin, letting me know I could either drop my car off and pick it up later that day or reschedule--great communication that I really appreciated. When I arrived, CJ checked me in. She was very kind and informative, providing an estimate for the repair and explaining that she'd contact me if the tire couldn't be fixed. About two hours later, CJ called to let me know there was a screw lodged in the tire and it wasn't repairable. She gave me a very reasonable quote for a replacement, and by around 3 p.m., my car was ready for pickup. Fermin helped me check out quickly and efficiently. Both Fermin and CJ were empathetic, friendly, and had a great sense of humor. The service was done in a timely manner, and their communication throughout the process was excellent. The waiting area seemed also clean and comfortable. Highly recommend!

What a great experience and huge help. great staff, helpful in my time of need. not enough words to…read moreexpress my gratitud!!

Service was quick, the owner Ty is honest and knowledgeable. 12/10 family owned business I got my…read moremirror and tire sensor light fixed. Great value for the service! Thank you

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

I took my car in for an oil change and an alignment, and I asked them to check my check engine…read morelight which was on. They called me after the oil change to let me know that I needed to replace the part, I paid over $430 after that service, but my check engine light was still on so they had me bring the car back in. They gave me another estimate of over $400 for another issue. Paid the money, and my check engine light was still on. I took the car in for a third time, and they tried to tell me that there was another issue that was going to cost me over $350. So at this point, I have taken three days off of work to get my car serviced, I have dropped almost a grand in "work", and my check engine light is still on. When I told them I couldn't afford the latest fix, they still tried to charge me $90 when I picked up my car, don't know what it was for because they immediately said not to worry about it when questioned. I have spent over $10,000 at this shop, and this was the last dime they'll see from me. And my car's check engine light is still on, so disappointed.

I could not be more pleased with the professional service at Best-One Indy of Noblesville. Tyler,…read moreCody, and the skilled technicians performed a difficult radiator replacement on my 2017 Jeep at a reasonable price and had it done the same day. I will be taking my Jeep to Best One for all my future maintenance.