i took my truck in not knowing what was wrong with it. They had it figured out quickly then got it…read morefixed much faster then expected. The staff there is great!

Lied to me telling me my AC compressor was the problem, quoted me $1,000+, had someone else look at…read moreit and even swap out it out with a new one, the AC was still broken. The compressor was never the problem it was just the climate control panel which was broken. Almost spent 1,000 just to have the same problem, I do not recommend this place.

Came here today for a oil change and I had the best experience with Cody super friendly and funny…read moreand actually looks like he loves his job

Great quick service, super friendly staff. Cheaper than most other Valvoline's I've been too.read more

I always cane to The South 72nd Valvoline Instant Oil Change in Yakima to get my oil changed but…read moreno more. My car started leaking oil. I suspected my last oil change. I thought maybe they stripped the threads on my oil plug. I had a different mechanic look at it and the Valvoline Instant Oil Change place had put on the WRONG oil filter. The base where it screws onto the engine was smaller and oil was blowing out on my starter and exhaust. It should have been obvious to the guy in the pit that he didn't have the right filter. Not acceptable. It could have ruined my engine or burned my car down! Never again will I use ANY of their locations. I should have known I guess "If you want it done right, do it yourself"

quality is bad after changing my car coolant radiator burnt off and damaged my engine…read more Horrible customer service never helped you and instead of listening they hanged up

We were traveling thru Washington on our way to Alaska. We needed an oil change on our truck…read morebefore we went into Canada. We stopped into this Valvoline Store. It was early on Sunday the 8th of June 2025. Despite the day and time the store already had a few customers ahead of us. These guys are great! They are very efficient as it didn't take long for them to take care of us. They were very friendly and professional. The guys seemed more like a pit crew and interesting to watch them. Each technician communicated with each other and knew exactly how to get all the many different systems checked and serviced with efficiency. If I lived in that area I would be a regular and get all my vehicles serviced with them. I wish we would have remembered their names to thank them again. Anyway an outstanding experience!

Best oil change experience I've ever had!! They were super quick, super thorough, and at a great…read moreprice. I have no doubt they knew what they were doing and I trust them 100% with my vehicle.

went in for a new battery and they put one in very fast, I paid and left, got home, decided to take…read morea look and discovered my battery compartment was in very bad shape. Had to pull the battery out and to refigure the battery cage so it would hold the battery as it should. Who ever did the job had no clue as to how to put the compartment back properly. A few minutes on the internet and he would have had the knowledge.

Very professional operation and true value for your money. They are very good as they take pictures…read moreof any things that they find and show you any concerns. I had an oil change and the rear differential fluid changed out. Next up is the valve cover gasket replacement.

Quick, efficient and friendly auto care. My Black Explorer Sport's a/c suddenly lost its ability…read moreto cool the early hot temps days. I called Westside Car Care on Wednesday afternoon and Maria gave me an appointment the NEXT day! (When I dropped my SUV off for service I was greeted by a smiling Maria. Maria is not just friendly, but is very knowledgeable and answered my more detailed technical questions) I won't bore you with details, but my Explorer was ready for pickup the same day I dropped it off for a reasonable price. Now I believe I could "hang beef" inside as the a/c is working great! Thank you Westside Car Care.

I visited the mechanic for a diagnostic on my car because the maintenance light was on. I didn't…read morerequest any repairs; I just wanted to know the reason behind the light. Surprisingly, they ended up changing my oil, even though I had just had it changed a week ago. It seems like they'll do anything for money, even if it's not necessary.

AutoMetrics saved my husband's beloved Crystal from becoming a charitable donation. When our 2000…read moreAudi A6 would not start and the diagnostic app didn't give a clue, we took the advice of a friend and turned to the AutoMetrics guys and they nailed it. Our Audis have always been tended by our local dealer and when they abandoned our town, we have had to go to Tri-Cities. We are now sold on staying local again and both our Audis will be trusted to AutoMetrics. Why? It did not take long to get scheduled and they accepted the car early since we were depending on a tow for transport. Communication was outstanding. On the day of Crystal's appointment, we learned right away what the problem was and given the good news that the part and labor wouldn't break the bank. The next day the call came that the repair was complete and the car ready for pick up. Tow-off to pick up was 3 days. This business was easy to work with, friendly, knowledgeable, organized, well equipped, and well staffed.

We recently moved to Yakima and were not sure we would be able to find a shop to take our Volvo. We…read morehad a great shop in Portland so were a bit nervous about finding something as good in Yakima. As it turns out, I believe we found something better. Based on the reviews of AutoMetrics, it seemed that it might be a good fit. A good fit is an understatement! I took our car in this morning for an oil change as well as asking them to check out a possible suspension issue in the front end. Terry and Valentine were both personable and knowledgeable, both taking the time to discuss the suspension issue. Everyone in the shop was friendly and very professional. The shop was one of the cleanest and well organized I've ever seen. Our previous shop in Portland was the exact opposite. Erik went for a test ride with me to assess the suspension issue and immediately had some ideas on what the problem might be. Voila! The oil got changed and the suspension issue turned out to be nothing. Prices were incredibly reasonable and I left with a feeling of confidence knowing our car had been expertly tended to. And to top things off, when I went out to get in my car, I discovered they had washed it! We will definitely go back! Amazing!