I drove from Irvine to Los Angeles to adopt a dog at Vanderpump Dogs because I wanted to support Lisa Vanderpump's mission to take care of fur babies who need help. The pre-visit process was good. I put in an application, sent in a video home tour, and got approved for the dog I wanted. I was told he had two other apps in, and they couldn't hold the dog, so I figured I would probably lose out. However, after four days, when I was available to drive up to LA, the pup was still there. When I came out of the bathroom and came back up front, none of the people there knew where my dog was. Several of them said they "had not met that dog yet". Really? How could the dog be there for a week and not be seen yet? I waited around for a while because I was told the head guy "went to get the dog". From where? Wasn't he living at Vanderpump Dogs? It was just odd. I should note, there were several other adults in the facility and none of them were friendly or smiled or acted in any way welcoming. No one seemed to know what was happening, and they seemed pretty disorganized in general. Finally, the head guy got there and we said hello. He was NOT super friendly. He went upstairs to get the dog. (How did the employees not know the dog was there?) When the dog was brought down, I was warned that "sometimes you don't know if a dog is aggressive". ON THE WEBSITE, THIS DOG WAS LITERALLY DESCRIBED AS CALM, SWEET, AND CUDDLY. And now you are warning me about aggression? Then he said, "You know, dogs' personalities can change a lot in a new home." I had asked before I came to adopt the dog if he got along with other dogs and was told YES. But then this guy said something about not knowing if he would get along with other dogs because he hadn't done any mingling with the other dogs there. Then why did you tell me he got along with other dogs? I got the feeling I wasn't getting the full story on the dog. THEN HE SAID, "He costs $500." I stopped and looked at him in surprise because on the website, this dog cost $250. He was 8 years old, which counts as a "senior" dog, and any dog 7 years or older was supposed to cost $250. I had to pull up the website on my phone and SHOW IT TO HIM. He was a TOTAL ASSHOLE ABOUT IT. I am not kidding! Even after I showed him the price, he was reluctant to let go of the higher price. It was super RUDE. How could the guy in charge of the facility not know the correct adoption fees? My antennae are now UP and I am realizing that nothing about this feels right or good. But I had come all this way for this dog... Then I asked, "Do you have his vaccination records and shelter papers?" The guy acted a bit taken aback and remained cold. He kind of stumbled and hesitated and then said he would have to look for them upstairs. At that point, every alarm bell in my body was going off. My gut was telling me that things were not completely on the up and up at Vanderpump Dogs, which breaks my heart because I had such positive expectations prior to this experience. I needed to go move my car to avoid getting a ticket (max 30 minute parking). I told them I would be back after I moved my car. When I found another parking spot, I just sat there not knowing what to do. I had driven for 90 minutes on the way (and two hours to get home due to traffic) to get this dog, but I also have learned in life that when my internal alarm is ringing, I need to LISTEN to it. I agonized for about 10 minutes. Finally, I texted the guy that I had changed my mind and would not be taking the dog. Then I drove the two hours home. I came to Vanderpump Dogs because I have such respect and admiration for Lisa Vanderpump's film on the Yulin Dog Meat Festival. I have had the impression that she really has done a lot to help find homes for dogs in need. This experience makes me wonder, does Lisa know that her employees are outright rude and unfriendly and uninformed and don't even know the correct prices for the adoptions? She might want to head down there and get the customer service up to par. I regret that I had such a poor experience at her business, because I wanted to be able give five stars to this experience. EDIT: Today is December 2, and I returned a call to Paola at Vanderpump Dogs. We had a very cordial conversation, and she spent some time explaining to me some of the factors involved regarding my visit to Vanderpump Dogs. I truly appreciated her calling to give me her perspective. I am going to up my review to two stars rather than one because she seemed very genuine in her explanation. I give her credit for reaching out. read more

We just got one of our Poms groomed here for the first time. Our dog is cute, but I mean, omg after Martin was done with her, she stepped into a whole new category. Martin gave her a teddy bear cut, along with blueberry facial! Yes, a blueberry facial. I've never even had one of those. Their prices are also very reasonable. I believe so much in what Lisa V. is doing for dogs, and any chance I get to support that, I will....especially since that now I know Martin, and what a skilled groomer/artist he is. Thank you Martin! See you next time. Cindra read more

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We adopted a female dog that had just been spayed by their veterinarian, and brought her home two days after the procedure. The dog whimpered when she was picked up, we thought it was just anxiety, well no, as it turns out , it was because she was in pain. She had no cone, or antibiotics nor pain meds given. Every day after she got worse. We called them daily to tell them about her whimpering and all they did was give us 1 1/2 pain pills. We finally had to return the poor little girl because she wouldn't move or eat and constantly whimpered. This was 4 days after adopting her. They said they would credit us back the money we paid, but here it is a one week later and nothing. When we call they blow us off like it was our at fault. Beware of this so called adoption operation under the guise of the Vanderpump name. read more

This review is for the grooming service. MARTIN is an outstanding groomer! Especially if you have a poodle or doodle. This was our first visit to Vanderpump Dogs and he was incredibly patient and kind. I have a standard poodle and could tell right away based on the questions he was asking me that he knew poodle breeds in and out. We did a deluxe groom and my poodle Claude absolutely loved it! He has been depressed because of the recent rain in LA but after spending a few hours with Martin getting pampered, he's got his swagger back! His cut is immaculate, his paws are the cleanest I've ever seen, and he smells like luxury. We're all so happy with the service we received and will be going back in a few weeks. Thank you, Martin! read more

Vanderpump Dogs - Freshly Vanderpuffed - Pet Adoption Near Me - Los Angeles, California

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Patrick is FANTASTIC! Murray and I have been coming here for almost two years now and Patrick always takes such good care of him! We used to go to Petco and his anxiety would spike, but he doesn't have the same reaction when we come to see Patrick. He also does a fantastic job with Murray's hair and I know my baby boy is spoiled every time we go in. He even did a great job dying his hair for the annual Ovarian Cancer run!! read more

Vanderpump Dogs - Murray all set for the Women's Cancer Run! Couldn't get teal for ovarian cancer, but close enough! - Pet Adoption Near Me - Los Angeles, California

The staff tell you to fuck off and have no class. I went there and asked kindly to treat my dog nicely he has anxiety . They do not care whatsoever and cannot take direction. The staff do not follow covid policy either and think it's okay to disrespect you when your the client . Very poorly run . Avoid the crazy blonde manager she's nuts and abusive the poor animals that's are in there are also traumatized and not catered to. My poor baby is acting not himself I should of never gone there avoid this place for your fur babies sake! read more

This place is so much fun, the place itself is just as sassy inside and the look of the outside but everything they have inside for the dogs is really cute and fun my dog loved the big treats they had. I have a big dog and I will say it seems the place caters more to small dogs when it comes to grooming but they treated my big boy with excitement and that was perfect for my boy. The prices of the actual dog stuff in the shop can vary, the actual vanderpump brand is i think fairly priced not too expensive but their boutique stuff is definitely on the higher mark. Overall love the place when I feel like spoiling my dog mood. read more

This place is amazing. Millie actually has a hair style. I *think* they even conditioned her wire hair- soooo soft! Prices are amazing and all profits go to a rescue. Even if you don't have a dog, this is where you shop for your friend's dogs. Thank you, Patrick! read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

I have been taking my two babies for grooming to Vanderpump Dogs for longer than I remember. Both my pups I adopted from there and it seemed only fitting that's where they get groomed. The whole team there is truly wonderful but Patrick is just the best. He is so patient , gentle and loving with not only my two but with any dog he comes into contact with. He is a true asset to the Vanderpump Dogs family and he truly takes pride in his work . I LOVE YOU PATRICK!!! read more

Absolutely love this place! The rescue dogs are all adorable and well cared for and I love that all of the proceeds from the beautiful boutique, rescue fees and grooming go towards saving dogs! What is not to love?!On top of that we met Stephanie (aka "Glamma") who works there and was the sweetest lady ever. Keep up the great work Lisa Vanderpump and crew! My favorite housewife and hero for all she does for our canine friends! read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

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Our pup was in desperate need of a haircut, but given COVID, it was next to impossible to find anyone. Enter VPR Dogs. We easily snagged an appointment with Patrick online-I appreciated the quick process and being able to chose by breed. When we dropped our pup off, Patrick (who was super chill) met us outside and let us know about two hours. He gave us a call when he was done and I was very impressed-he mentioned our baby's umbilical hernia (which is being fixed in July) just to make sure we knew and we chatted about his vet background. When he brought our baby out, he looked ADORABLE and was so chill. Also highly appreciate that the cost of grooming goes to a good cause. We will definitely be back...I think JJ is going to need grooming every 4 weeks, so we will see you guys soon! read more

super cute place!! im not understanding the "phone wavier" in order to go see the dogs. the dogs dont seem too friendly. there only was about 5 dogs in the place that were huge. dogs were pretty generic. workers were nice. the guys working there didnt provide much help. very cute gift items and stuff for dogs. when i get another dog ill be back for sure. place kinda smelled. the only worker who talked to customers was this older lady where the dogs are. theres street parking where ever u can find it. read more

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My dog Nugget loves this place. We have grooming here every month. They are really friendly and gentle. Strongly recommended read more

THANK YOU REYES, PAOLA and the VANDERPUMPDOG TEAM for walking me through the whole adoption process and taking such good care of these rescued dogs!!! Xoxox. CARL read more

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I have had Maddie for three years now and can't express how amazing she is. Thank you Vanderpump for being the best and doing what you do. read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

My babies have been coming here to get groomed for a few months now, and I fell in love with the Patrick's work However this time I was completely blown away, my babies have been in quarantine like us all but they started to look like it. Patrick TRANSFORMED my babies 100% and I couldn't be happier to see their faces again. Thank you Patrick for always going above and beyond when it come to my babies. read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

We came here for the sole purpose of petting dogs. It was awesome! The process was simple - sign waiver and tell employee you want to pet the dogs. The guy helped us quickly, and we were able to choose which dogs to pet outside their gates. Would come again to buy stuff for dogs and pet other dogs. Also, it was awesome to hear about the adoption process! read more

I just wanted to come on here and mention how great of a job Carlos did with my dog. Especially the customer service. I went in a little late towards closing so they were only going to do a nail trim but he decided to help me out and go ahead a do a full grooming service for my dog which I appreciated so much. It turned out great and my dog was all smiles afterwards. I just want to say thanks again for the amazing job! read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

Absolutely beautiful store. Staff was friendly and courteous. Found a dog we absolutely loved but unfortunately we are traveling and unable to bring him with us. We will return after moving here and adopt! read more

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Took my little nugget yesterday for a spa day! This place exceeded my expectations. I thought it would be uppity, but everyone was so sweet and down to earth. It's clear everyone loves dogs. The place is LA Instagram gold. Outside is hot pink with adorable places for photos (we took a TON). The lobby has a beautiful chandelier, staircase and gorgeous details. Fit for a four legged kings, queens, princes and princesses. Aesthetics aside, the best thing about Vanderpump Dogs is their charity and placing pets! The right side has reduced available for adoption - I came with one dog for a bath and almost left with 5. :) Parking out front is limited, but they have a drop off zone in the front and I found parking easily in the nearby neighborhood. Hubert got a bath, anti-itch treatment, ear cleaning, teeth cleaning and nail trim. He always FREAKS with nail cuts, so they filed them down for him instead. No more scary nail cuts for my fur baby! We will definitely be back! read more

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CUSTOMER SERVICE IN THE GROOMING DEPARTMENT REVIEW: They didn't have any walk-ins on a Saturday. Duh! Every recent transplant and tourist is desperate to go to places like this. That is fine. It's more expensive than other places where you can get an equally good job done- That is fine too (and I expected it). When I called to inquire about these things, the girl who answered the phone was a total bitch. And I'm not famous but I'm not a loser it is very rare when someone in la treats me that way, and I am ready to not put up with it when they do. While giving me information regarding above things, the conversation was interrupted by a dog that was screaming bloody murder (don't think that that piece of information is something I share to accuse this salon of being abusive to dogs- a lot of dogs absolutely hate the experience, including mine) and I jokingly said "aww someone is having a rough day in the background". With a distinct roll of her eyes in her voice, she said "well she wants attention and can't get it because I'm on the phone with you". Let's see if you talk to me that way if I flash you a smile in person, sweetie. read more

Patrick in the grooming department is THEE best!! My wife and I had the privilege of adopting our furry child "Buddy" at vanderpump a year and a half ago. This wonderful organization rescued him from an abusive and neglectful situation at a puppy mill. Upon first adopting Buddy, He was extremely timid and was especially skittish around Male figures. He did, However, warm up to me after a short while and I was the only Male that he'd allow near him.....That is until Buddy started going to Patrick regularly for his "Vanderpuff" sessions. Patrick has treated my little guy with such love and care that Buddy has two men that he loves in his life. Vanderpump grooming and especially Patrick have been absolutely wonderful to My wife and I...and especially Buddy. Thank you to them for helping to create such an amazing transformation with our Son!!! We will never talk him anywhere else. read more

Honestly horrified by this place. Stopped in once after going to Joan's on Third. The place reeked. These beautiful little puppies were rolling in their own feces. Their crates / play areas were disgusting and desperately needed a cleaning. Honestly might report this place I am horrified. How can someone who claims to love dogs, leave them in these conditions??? read more

Since my stroke, I try to walk at least 10,000 steps every other day. So yesterday my wife walked from our place to the Fairfax Flee market. To keep life interesting, we walk different streets each time - and got greatly rewarded with a fantastic breakfast at Joans On Third, but even more so by finding this amazing place for dogs. Nicole and I were standing outside and staring as if we could not trust our eyes, greeted in by the overly friendly and devoted staff - and wow! If you care for dogs, this is a must-go-to whenever you come to LA. I sure have traveled the world - but have never seen a place like this - it's the coolest concept ever! Dog adoption, pet shop + groomers all in one! 100% of all proceeds go to their foundation (how amazing is that?) Not only do they sell the cutest things you can buy for your dogs but you can adopt as well. I repeat: this is a must go to place if you care for dogs. read more

LOVE THIS PLACE ~ Employees are professional, super-friendly, and attentive!! They helped me rescue this stray sweet puppy off the streets to find him the loving home he deserves!! It is very apparent that everyone here genuinely LOVES animals. Everything is BEAUTIFUL!! The exterior, interior, and their awesome grooming skills!! I could go on and on. HIGHLY RECOMMEND!!! read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

Made a grooming appointment here because my regular groomers were fully booked and my dog needed a grooming appointment ASAP. This was my dog's first appointment with Vanderpump Dogs and I was able to make it online. I was so excited because a friend of mine just had her dog groomed there and she had an amazing experience. Also, I adore Lisa Vanderpump. She was my favorite housewife. I thought driving from Rancho Palos Verdes would be worth it. Unfortunately, I was assigned Brian. First off, right when I walked in, I felt an unwelcome vibe from Brian. I don't frequent this place often, it was probably my 2nd time there. So I was unsure if I had to open the gate myself or wait for their assistance. Brian was in the back, saw me, then gestured me to come in. There was another worker who came from the cashier's table to approach me and greet my dog. He told me that Brian is there and would help me. He was very nice. Second off, maybe Brian was having a bad day or something, but he just seemed straight off annoyed. He was very meh. He took my dog, held her, and already said that she was matted in several places. Then he asked what I wanted. I said I wanted the Deluxe. And then he asked again, "what do you want me to do?" So then I realized he wanted to know how short and what style. So I showed him a picture. I told him that he could cut down the matted areas short if he needed to. He then explained, in a condescending manner, that he couldn't just take the scissors and cut off the matting, he'd have to work on the matting first... blah blah blah... In my head I was getting annoyed. I was like fine.. whatever you need to do. I left for a couple hours, came back to pick up my dog, and she looked wonderful. That's the only positive out of this! But, they didn't put any ribbons on her. Actually, she was supposed to get the signature bandana, but didn't!! Other grooming places put ribbons on my dogs. Lastly, he then tells me that she was not well behaved and kept standing up and moving. I get it, it's probably because of the matting. I told Brian that all her other groomers have only given her high praises and this is the first she's not behaved. Now I was annoyed. I went ahead and tipped Brian fairly well and we bantered about keeping up my dog's grooming monthly. I'm not coming back to pay over $105 dollars plus tip for feeling bad about not keeping my dog groomed to his liking. It's not worth the drive read more

The rescue store is fantastic. Lots of kind people helping animals, how could that not be wonderful. Chad and staff are so helpful and caring read more

We went to visit this "Adoption facility" in order to find our first family dog. We got to go in and spend time with each of the small, pampered dogs they had on display there. The place is mostly a boutique store, with a few pooches to choose from. The consultants were nice. We had our sights and hearts on one of the dogs there. And we made sure that they knew we were interested. They told us that we would hear back within 24 hours. The owner actually came in while I was filling out the application, she seemed to look down on me for not being " impressive enough" looking for their precious pooches.. We never heard back from anyone, either way... they should have gotten back to us. SNOBS. read more

I just adopted my pup Isabella (though I changed her name) from Vanderpump Dogs and had a great experience. First, the dogs there seem MUCH happier and better cared for than at most rescues and adoption fairs I've visited around LA. They have a beautiful, well-maintained space and there are 1-2 dogs per fenced-off area instead of several, like at some places. They also have a cute outdoor area on the roof where the dogs play. Isabella is the sweetest dog - I couldn't have asked for a more perfect fit. After I visited last week and filled out the forms, I sent in a video tour of my home and they let me know I was approved to foster-to-adopt for 72 hours. I didn't need the full 3 days - when you know, you know. When I went back to fill out forms and pay the fee, Isabella was happy to be there and see her friends which is a good sign that she was treated well there. The staff was sad to see her go (but happy that she found a good home - and now they have space to bring in another rescue). Big thanks to Chad, Chris and Natalie who helped me out. I highly recommend looking for your next pet at Vanderpump Dogs. We'll definitely go back for grooming and will support the organization. read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

Don't waste your time. We just went in there to support a good cause... we walked in with a gorgeous dog and the guy behind the counter wouldn't even acknowledge us. We wanted to purchase something and the item we wanted was mispriced but the guy wouldn't sell it to us for the price that was on the item. We also were so looking forward to going into the store and to support the awareness of how tragic the Yulin Dog Festival is but there was nothing pertaining to it or any indication of this cause.Very unfriendly sales staff and what a huge disappointment going in there. read more

Kudos to you, Lisa Vanderpump! This pet shelter is simply fabulous! Hands down, the best part of Vanderpump Dogs is that 100% of proceeds go to the shelter. Love that! You can tell Lisa really cares about this newest venture. Both her and Ken were hanging around the store, answering questions, interacting with customers, and even posing for pictures when asked. It was nice to see business owners take such pride in their store. Employees were really knowledgeable and friendly as well. The place was huge and decorated in true Vanderpump style with large chandeliers, plush couches, and of course framed pictures of none other than Giggy! The front room was full of goodies including blinged out leashes, collars, and doggie clothes. Pricing seemed to be very affordable. They also had a large table of dog treats. They were super cute and seemed to be hand decorated (Lisa even joked around about not mistaking them for human food because they're just that pretty). Treats were moderately priced, ranging from $4-8 dollars. I was told they last for up to a year. There was a side room which is where the dogs were located. All you need to do is sign a waiver and then you're free to enter their play pens as you please. The grooming facilities were located in the back of the shop. read more

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Absolutely beautiful! I adore what Lisa and Ken has done to support rescues. Great customer service. Dogs well groomed and well taken care of. It was truly a great experience. Will definitely return. read more

I'm so happy that I brought my skittish dog here for grooming! 1) My dog has never been so cute, so soft. 2) She's never been this happy after grooming, which says a whole lot about... 3) Martin. He is the man. We'll ask for him by name next time! read more

I'm very happy that I took my girls here. I found them on Gilt and purchased two grooming vouchers for a small and large size dog. Christine was absolutely amazing cutting my small dog Mafia. She gave me exactly what I imagined but couldn't quite put into words. The store is also very beautiful and has a lot to glance around at. There is a very small area that carry dog food such as Stella and Chewy and other dog treats. I would recommend this place to anyone who wants to pamper their pups! read more

Vanderpump Dogs - Stella the dobie - Pet Adoption Near Me - Los Angeles, California

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Martin is amazing. My dogs have had horrible experiences with groomers in the past. A few years ago another grooming salon cut my dogs ear off and when I showed up he was in the vet with stitches and gashes in his head and nose. I was mortified, and to top it off my dogs had been traumatized by the experience. My poor dogs would vomit just from the sound of clippers or being put in a Kennel. For the past couple of years I have been left to groom my dogs on my own. With my schedule I decided to try again with groomers and we had some luck here and there but it was a lot of work finding groomers who were patient enough to take their time with my babies. Well today Martin gave them both a haircut and they look so adorable and he didn't have to call me to get through the cut. I'm so satisfied. Looks like we've found our new home! read more

I like what a Vanderpump is doing as far as helping dogs. I have supported the grooming since they opened. It's been kind of weird, but my dog always looked good and seemed happy. The problem is they were not cleaning her ears properly for all of this time, over a year. She had hair clogging her ears. I had to pay $700 to the vet to remove the hair and debris that had grown like dread locks into her ear canal. They also kept my dog caged for hours due to over booking. Do not rely on them to actually clean and maintain your dogs ears and teeth. I am now doing my grooming with the vet at half the price. read more

My short review: The grooming department is great! When you make an appointment, make sure to ask for Martin. He's skilled at grooming while being patient and kind to the dogs (and owners!) haha My long review: I've been taking my dog to Vanderpump Dogs for over a year and half to get him groomed. Every time he's gotten groomed, he's come back looking nice. So when I called to make an appointment a few months back, I didn't think about requesting for any specific groomer since they've all been pretty good. Unfortunately, that was not the case. When I went to pick him up, his head was all lop-sided. He looked like a mess. The groomer tried to fix it but it was a lost cause. The workers at the store could tell I was not happy. I emailed my concerns to Paola, the manager, and she responded quickly and was very apologetic. She even offered a free grooming session. I really appreciated that. So fast forward a few months, it's time for our dog to get groomed again. I decided to give them a shot. This time, I asked them to get me an experienced groomer. They assigned my dog to Martin. When I met Martin, he was very kind and attentive to my concerns. My dog is getting up there in age, so I was a little worried about him. Martin assured me that he would take great care of my dog. He understands senior dogs and has experience with them. He really put my mind at ease. When my dog was done, Martin made sure that I was happy with the haircut. He was willing to make any changes, if necessary. My dog didn't need it though because he came out looking like a perfect teddy bear! THANK YOU, MARTIN!!!! read more

Vanderpump Dogs - Groomed by Martin, the best! - Pet Adoption Near Me - Los Angeles, California

SO CUTE!!! The exterior is PINK you can't miss it!! On adoption: There are doggies & puppies available for adoption and they look very well kept! They have nice little beds and human volunteers cleaning up after them. Guests are allowed to pet them after signing a waiver. The workers were friendly too. I don't have a doubt in mind that they have good turnover rates for these dogs because they're SO ADORABLE and I wish that I can adopt them all myself. On the store: Okay where do I even begin... From puppy treats and accessories to human clothing- everything was so chic and cute! Yes, this comes with everything being a bit pricey, but they donate their proceeds!! I can't help but love that they stand against animal cruelty and is actually active in working towards saving animals. The layout inside is so chic and adorable- very cafe-like for your pet. I love this little store. read more

I've been here plenty of times to get my dog groomed, buy treats and other accessories. I like my groomer but I'm slowly getting annoyed here. I keep on getting these last minute emails to confirm the time of the grooming and change the groomer to whoever is available at the time. It is really annoying when I specifically requested someone on the phone and I have to call and correct it AGAIN even though it's something I requested ahead. So, I'm not sure if whoever is managing the appointment & system understands how to cater to customer's needs and requests. There's plenty of other grooming shops that are compatible in pricing & skills (especially since Vanderpump dogs raised their price for grooming) so I would much more appreciate it if we can get things right the few times and not wait for someone like me to leave a 3 star review. Will leave an updated review next time around. read more

We love bringing our little pup here for grooming. Martin is amazing and our dog loves it here! Thanks so much!