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    Chula Vista, CA

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    Ordered online the ones om top
    Riley S.

    Came in intended to buy my son some simple black shoes. I walked in and realized they had a contract with my sons favorite...nintendo!! They had mario hi-tops and lows...yoshi donkey kong and even princess peach! It was either the hi-tops or the slip ons and baes chose the slip ons because hes never had those type and they had all the characters on them. I was assisted by BRYAN. He kept brining out shoes and bringing out different sizes he was a great help. Unfortunately they did not have my sons size in stock neither did plaza Bonita. So what we did was order them online. I have never ordered shoes online from a store. Bryan was so helpful!!! Such great customer service! While making the order the internet froze GREAT LUCK! :/ bryan got a little frustrated too but remained calm and professional. I felt really comfortable with bryan awesome service! Thank u so much

    Love my new grey sk8 hi slims!
    Yesenia A.

    I went in to buy a new pair of shoes and couldn't decide between 2, and the employees there were so kind and offered me their opinions. They were so nice and friendly, service was great!

    Nice!

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    5 years ago

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    Sas Shoes At Jon's

    Sas Shoes At Jon's

    4.9(10 reviews)
    0.9 mi
    $$$

    I went in to Active Footwear on H Street to buy a pair of walking shoes with my wife. I have had…read moreboth knees and hips replaced and 3 spine surgeries. We walked to the counter where 2 guys were talking and asked if we could get some help. One came over and I asked for a good pair of walking shoes. He pointed at the wall and said these are walking shoes. I asked which do you recommend? He pointed at one pair and I picked them up to look at. My wife asked what are the pros and cons of the shoe and why he recommended them. He stated you asked for my recommendation and I gave it to you. They didn't come in my size so I asked what next pair he would recommend? He stated they are all good shoes. My wife said to me I think we need to go to a store that knows more about shoes. Went to SAS on 3rd Ave. in Chula Vista. Gentlemen there with 35 years working in the store, measured both feet then showed me his recommendations. I bought a pair from him and wore them all day Sunday and my feet didn't hurt when I took them off or the next day. He was very knowledgeable all the shoes and we very pleased with the experience. He stated the store has been there for 64 years and is family owned.

    Took my mom here to buy some comfortable shoes. She has had issues with her feet the past year or…read moreso. We found the right pair of shoes for her. Thanks to linda and maggie for the excellent customer service they provided my mom. The ladies were friendly, very helpful and patient with my 86 year old mom.

    Shoe Palace

    Shoe Palace

    2.9(38 reviews)
    2.2 mi
    $$

    I was very disappointed with my experience at Shoe Palace in Plaza Bonita during the Jordan 4…read moreImperial Purple release. I understand big drops bring crowds, lines, and limited inventory, and that is all part of the game. What was frustrating was how quickly the store seemed to run out. I only had about 10 people in front of me, and customers were being let in two at a time for sizes. By the time there were just 2 people ahead of me, I was told there were only 2 sizes left. That raises a fair question: did the store only receive 10 to 12 pairs total? Because if so, that was less of a shoe drop and more of a shoe drizzle. I have heard rumors that pairs or sizes sometimes get held for friends. I cannot confirm that, and I do not want to make accusations without proof. Still, the way this release was handled did not inspire much confidence. Store ownership or management should take a closer look, because from a customer's perspective, it did not feel transparent or fair. I also think the store should be more transparent and post a sign the night before, or at least before the line builds, letting customers know exactly how many pairs they have available. That way people can decide whether it is worth waiting instead of standing in a long line only to find out there was almost no inventory to begin with. Respecting customers' time goes a long way. Customers who show up, wait in line, and follow the process should feel like they at least had a real shot. Unfortunately, this experience felt more like a raffle where nobody told us we were playing.

    People are cool here & got plenty of clothes. Nice shirts & jackets. Jordans are on core with the…read morequality. Prices a bit high overall.

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    Shoe Palace - Larry Alyssa and Peter

    Larry Alyssa and Peter

    Shoe Palace
    Shoe Palace

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    Vans - shoes - Updated September 2026

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