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    Zumiez

    4.0 (21 reviews)
    Closed 11:00 am - 8:00 pm

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    Sarah R.

    My son and daughter just got their boards at this location. Amazing customer service!!! Everyone in the store was awesome. You can tell whoever runs this place is doing a great job.

    Entrance...
    Ed M.

    Store has some pretty rad kicks (usually skater shoes) ranging from DC to Nikes. I have found a lot of cool Rvca and Hurley shirts here as well. Customer service has been good every time I have been here. Stuff isn't cheap here though (it is otay ranch) but you get some quality stuff.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    shout out to Kyle for setting up my board 10 minutes before it closed! Solid set up with quality

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    2 years ago

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    3 years ago

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    3 years ago

    Went into this location to grab some grip tape and Kyle was awesome! Very helpful and got everything all set up for my son. Thanks Kyle.

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    7 years ago

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    14 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    12 years ago

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    14 years ago

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    15 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    13 years ago

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    Ask the Community - Zumiez

    Review Highlights - Zumiez

    I was helped out by one of the store employees Kyle, super friendly and respectful, made shopping so much easier!

    Mentioned in 5 reviews

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    Kohl's - Kohl's Otay Lakes Rd, Chula Vista, CA

    Kohl's

    3.2(93 reviews)
    1.8 mi
    $$

    There's currently a lot of cute spring clothing for adults and children at Kohl's Otay Lakes Rd,…read moreChula Vista, CA. I like this location because it's always clean with good customer service. There's plenty of parking and it's walking distance to Jersey Mike's, Krispy Kreme Donuts, Epic Wings, and Mexican Restaurant Héctor Mariscos. Happy Yelping :)

    I ordered a humidifier online, received 8-14-26. I was disgusted because you could tell it was…read moreused. There were yellow stains on the inside of the humidifier and the box should have contained 3 wicks, but there was only one. I returned it the following day. They gave me a refund and $15 kohls cash. On 8-17-26 I attempted to order something else online, but the website would not allow me to use the Kohl's cash as the area was grayed out. I contacted Kohl's customer service, they said the number on the kohls cash is invalid and instructed me to go back to kohls (Eastlake) to have them issue a valid one. On 8-17-26, I went to Kohls. The Manager, Adrianna, scanned the skew on the back of my kohl's cash and said it's valid and has $15 to use. I explained that I was unable to utilized the kohls cash. She suggested that I enter the number manually. I explained the area is grayed out. I asked her to issue a valid one so I can order online. She said she can't do that since it's from a retuned item. I said the only reason I returned the humidifier is because kohls sent me a used one. Frankly, I was shocked that kohls did not bother to check the item before they ship it. Adrianna did not offer an apology for the disgusting humidifier or the inconvenience of having to return to the store once again, without resolving the issue. Their own customer service department stated the number on the kohls cash is invalid. Adrianna did not resolve the issue and was unapologetic.

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    Kohl's - Kohl's Otay Lakes Rd, Chula Vista, CA

    Kohl's Otay Lakes Rd, Chula Vista, CA

    Kohl's - Kohl's at Eastlake

    Kohl's at Eastlake

    Kohl's

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    Target

    Target

    3.0(243 reviews)
    1.8 mi
    $$

    My favorite target to curbside!…read more Super convenient and my fave location yet ! Customer service is alwayssss consistent and pickup is usually quick/easy. HUGE WIN !

    I stopped by Target this morning around 8:00 AM because today is my mom's birthday and I wanted to…read moresurprise her with an Apple Watch. I went straight to the electronics department where the Apple products are located and waited about five minutes for someone to assist me. After realizing no one was coming I walked around the store looking for an employee. I finally found someone who called for assistance over the walkie talkie. An employee eventually came over and I showed him the exact Apple Watch I wanted. He scanned it and told me their system showed one in stock. He then went into the employees only area to look for it. I waited patiently for about 20 minutes and he never came back. No update. No explanation. Nothing. At that point I pulled out my phone and checked the Walmart app. They had the exact same Apple Watch available so I placed the order. About 30 minutes later it was delivered directly to my front door. It was even $10 cheaper. The $10 honestly does not matter to me. This is about customer service. I walked into Target ready to spend my money and buy my mom a birthday gift. All I needed was someone to help me complete the purchase. I understand retail can get busy and inventory is not always where it is supposed to be. What I do not understand is leaving a customer waiting for 20 minutes and never coming back with an update. As someone who shops at Target regularly this was definitely a disappointing experience. Customer service can make or break a shopping experience and unfortunately today Target lost a sale that could have easily been completed with a little more communication and attention.

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    Target
    Target
    Target

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    Zumiez - accessories - Updated September 2026

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