** (1 Star)** I am…read moreextremely disappointed with my experience and the lack of support I received regarding my **2026 Harley-Davidson Nightster Special with only 1,300 miles**. On Sunday night, my bike suddenly would not start, leaving me stranded. Since Harley dealerships are closed on Sundays, I called the nearest open dealership on Monday morning (Riverside Harley-Davidson) to start a warranty claim. Instead of helping, I was told it would take **approximately two weeks** just for them to pick up the motorcycle. For a nearly brand-new motorcycle that is still under warranty, that is completely unacceptable. Because I rely on my bike and couldn't wait two weeks, I took it to a local motorcycle shop just to see if they could charge the battery so I could at least get it home. They determined the battery was defective and would not accept a charge. I ended up paying **over $300 out of pocket** for a replacement battery, installation, and coolant refill. What makes this even more frustrating is that I had already completed my **1,000-mile service at Death Valley Harley-Davidson**. If the bike had just been serviced, why was the coolant already low? That immediately raised concerns about the quality of the inspection that was performed. Afterward, I contacted Death Valley Harley-Davidson to explain the situation. Since the motorcycle is still under factory warranty, I requested reimbursement for the repairs. I was told they would not help because I had taken the bike to an independent repair shop. They also told me I should have had the motorcycle towed to the dealership instead. My question is: **Why should I have to pay out of pocket to tow a brand-new motorcycle with a warranty because it became inoperable due to what appears to be a defective battery?** I had no reasonable way to transport the bike myself, and Harley dealerships advertise roadside assistance and warranty support. Telling a customer they're responsible for towing costs on a defective, nearly new motorcycle is not the level of customer service I expected when purchasing a Harley-Davidson. I'm not upset that a battery failed--defective parts happen. I'm upset with how the situation was handled. A premium motorcycle brand should stand behind its products and take care of customers when defects occur, especially on a bike with only 1,300 miles. Unfortunately, instead of feeling supported, I was left paying for repairs myself and being told there was nothing they could do. This experience has seriously damaged my confidence in Harley-Davidson's customer service and warranty process.

Don Shults is an amazing sales person!! Awesome customer service!! Great cool personality and knows…read morehis bikes!!

I rarely leave negative reviews, but I feel it's important to share my experience…read more Before purchasing my Polaris RZR, I was told the vehicle had been fully inspected and that any issues found during inspection would be addressed before delivery. When I arrived to pick up the UTV, I immediately noticed the rear brake pads were metal-to-metal. To his credit, the owner provided part of the brake pads so I could replace them myself, but this made me question how thorough the inspection really was. Within the first week of ownership, I also discovered that three buttons on the Ride Command system were not functioning properly. I never brought this up because I didn't notice it during pickup and decided to let it go. The UTV also was not detailed or cleaned before delivery, which wasn't a major issue to me, but it added to my overall impression. The biggest issue was the front differential/AWD system. Shortly after purchase, I began experiencing intermittent AWD problems on my first ride. After further testing and consultation with a differential specialist, I was informed that the differential had an internal issue consistent with a pre-existing failure. The AWD would engage when cold but stop engaging once the vehicle warmed up. To the dealership's credit, they offered to rebuild the differential if I paid for the parts and they covered the labor. However, I was disappointed that I was still expected to pay for a major drivetrain issue that appears to have existed before I purchased the vehicle. This review is not about the cost of the repair. It's about the principle of selling a vehicle as fully inspected and then discovering multiple issues shortly after purchase, including a significant differential problem. Based on my experience, I cannot recommend this dealership.

The worst customer service rude never go to this place or call 20 min on hold to hang up on me the…read morei call with a different number tells me he will return my call never did call back next day to be put on hold again

Tony at Motorcycle Zone is the only mechanic I trust with our boat & desert toys. He's reliable,…read moreprofessional, and always gets the job done right. Whether it's a quick fix on my boy's dirt bikes or a bigger repair on my quad, Tony's efficiency and honesty keep me coming back. Highly recommend!!

I've been a loyal customer at Motorcycle Zone for years, Tony is simply the best. He's honest &…read moreknowledgeable, very clearly a mechanic of decades. He charges fairly & is one of the most reliable people you'll ever meet had a major engine issue right before a planned ride. Tony had it diagnosed and repaired so quickly, it felt like a miracle. That's the kind of professionalism and efficiency that makes you stay with one mechanic forever. From motorcycles to quads and even jet skis, Tony's expertise is unmatched. Hondas, Harley's, Yamahas, you name it. I wouldn't trust my toys with anyone else.

This is Bob Rowe. I never tryed hiding my name Mr Paul Ferris…read moreI contacted you in Feb of 2023 for engine build. You send me a quote for $15k with $10k down payment, which you recieved Feb 3 ,2023. For the first 2 years the only contact with you was when I called or emailed and it took you 2 to 3 calls before you called back. I do understand it was the goverment covid shut down and you lost alot of employees.But emails and phones still worked . As far as me stopping by your shop and breaking in , hard to break in when all I did was turn the door knob and walk in. When I did stop by I asked for my parts and you said you did not have them. Maybe if you returned phone calls and emails this would not happen. At this point I would like my money back or at least my parts I paid for.

This review is late coming but Paul did a great job in diagnostic testing on my boat and once again…read morewouldn't take my boat to anyone else! And he stands behind his work! Thanks again Paul

Amazing Service. They Took Care Of Me Very Well. Huge Variety Of Parts And Accessories For…read moreEverything MotoCross. Whether Dirt Bike Or Quads, They Have It All ! Best Prices ! Great Service With What Was Requested For My Bikes. Thank You !

Leo is an old school cool guy . I like doing business with him . Interactions have been goodread more

We've had a great experience with Kendall and his team at Innovative RV. They are incredibly…read morethorough, knowledgeable, and professional. They always show up on time, take the time to make sure everything is done correctly, and consistently do an amazing job. It's hard to find a team you can truly trust with your RV, but Kendall and his team go above and beyond every time. Highly recommend them to anyone looking for reliable, knowledgeable, and quality RV service

Great and trustworthy! We called today after he had repaired our trailer a month back or so. It was…read morelast minute and he was extremely helpful in a pinch. Great quality, trustworthy at your home. Was kind to our kids when they were running in the yard. He's our new go for RV repair, great value and quick service. We've gone to multiple RV repair places with not the best experience and this guy has been great!

Amazing staff, mechanics and work done on my '25 Chevy 2500HD Silverado front winch, lighting and…read moreswitch control panel inside. A little pricey but "you get what you pay for".... Staff & mechanics came outside to completely explain what they did and how to operate everything they installed. The Manager (I forgot his name) was exceptional with his customer service as were the mechanics involved. I would highly recommend this place for any & all your off-road or truck needs!!!

Thank you to James, Mike, Scott & the rest of the crew at Toys for Trucks! Made our vision a…read morereality! Great communication and even better customer service. Can't wait to work with them in the next truck!

Service and part department did a great job at letting me know when all the parts came. Awesome…read morecustomer service!. I definitely recommend you go with Jake in the service department. He was super patient and quoted me honestly. I was updated with pictures during the service. I look forward to coming back again for my next service.

Buyer beware: check the VIN with the California DMV before buying a used bike here. Selling a 2…read moreyear Unregistered bike, delinquent and penalties accruing I contacted them interested in purchasing a bike. I checked the VIN myself and the DMV calculator showed prior year registration charges and penalties included in the fees. Bike had delinquent registration from more than a year ago with penalties still accruing. I called management and they did not seem to care. Just replied "ok. Thank you" and hung up. The bike also appears to have been sitting in Del Amo inventory for months and was previously at their Redondo Beach location before being moved to Victorville. Definitely get an itemized quote and run the VIN through the DMV yourself before buying.