We brought our foster dog here for an initial visit. She was really scared but the vet tech was very patient with her. They were also very patient with us while we were communicating with the rescue about proceeding with test/preventative options for her. read more

I had a very disappointing experience at this vet clinic. The staff is rude and unprofessional. Professionalism is just as important as quality care, and unfortunately, this visit fell short in both communication and professionalism. I hope the clinic works on treating others with more respect and compassion. read more

Ridiculous prices they charge you for anything. I think I almost got charge for breathing in their building . Not worth it just find better vets with better deals read more

Have to update my review. They quoted me $384 for full process of heartworm treatment injections at first but later told me it's $300+ per injection so total of $1000. Ridiculous read more

Jake is very nervous when he comes to the vet. But he receives excellent care since we first got him!

Good place, good service. Me Han ayudado con mis dos perritos, cuando mi perrita tuvo vomitos y la atendieron rápido y bien, los recomiendo read more

Quick service! Always treat my furbabies kindly. Organized and efficient. Reasonable prices. read more

reasonably priced. clean facility . & nice staff. my dog loved them. they really wanted the best for my dog

horrible service I took my dog in because he was throwing up and not feeling well. They took him in and they told us first that they were gonna do blood work on him. Then they told me they were gonna do X-rays. They found out my dog digested a plastic bag. We waited in the room and the vet came out and explained how they tried to take that plastic bag out of his rectum but they stopped because he was crying in pain. My dad had explained to me how he did not feel comfortable because usually in other facilities they show us what they pulled out of your pets.Keep in mind they did not show us the bag they took out and the whole thing was just absurd. They gave my dog no medicine or anything and we paid 250 just for them to not even do anything. read more

It's a great clinic to come into when needing to get seen right away. They have always been great and we get our nail trim here whenever we need to. read more

To begin with, they don't care about the life of your dog, they just want to collect their money. I took my dog and they told me that he had an ear infection and they told me that I had to buy medicine. They didn't even clean his ears. They sold me a liquid and they only they said to their ears my dog is still the same if you really love your dog don't take him there better look for another fully recommended clinic the receptionist is very rude and the vet just wants to see you quickly and that's it read more

My dog had a leg injury this evening and I called Vcare clinic at the end of the day and they were able to get us in last minute. Everyone was really nice and polite even at the end of the day. We showed up and they took Bruce right back and we were put into a waiting room immediately. The vet assistant was really nice and asked a lot of questions to get a good diagnosis of my dog's issues. I am really happy with this clinic and I will continue to come here in the future. read more

What a rip off!!! I normally don't leave reviews but this time I simply had to. Dr. Sumanth Polikepahad is a crook and is beyond unprofessional. I took my dogs in today for some vaccines, to which they had done in the back. They brought them out to me and at checkout the receptionist Carolina charged me $320 for a "consultation with the vet" and the vaccines. A consultation which they did NOT have. When I asked why I was getting charged for that when we didn't see/speak to the vet. Dr. Polikepahad quickly came out trying to examen them so I could pay. I expressed how ridiculous that was, and unnecessary being that we were already in the lobby ready to leave. They still forced me to pay despite the unfairness. I will never go back nor will I recommend to anyone else unless you're trying to get ripped off. read more

We have just changed vet services. I do not allow anyone to take my JRT without me being present, but due to the virus and requirements I had no choice. This was the first that my JRT seemed like he did fine on his own, did not come back to me limping or tattle tale about being mistreated in any way... he came out happy with the technician - amazing! I also found comfort in speaking with Dr. Poli - very pleasant, to the point and very informative. His staff is wonderful and very helpful.. Receptionist is very through and returns calls when promised! I think we are going to like it here!! read more

VCare Animal Clinic - Lady Shoaf - Veterinarians Near Me - Cypress, Texas

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I cannot speak highly enough about Dr. Polli at the veterinary clinic. Her expertise, compassion, and genuine care for animals are unparalleled. From the moment we walked in, Dr. Polli made both my pet and me feel at ease with her warm demeanor and thorough explanations. he goes above and beyond in his care, ensuring that every visit is a positive experience. Dr. Polli's dedication to his patients is evident in every interaction, and I am incredibly grateful for the exceptional care he provides. If you are looking for a veterinarian who truly loves what they do and treats your pet like their own, look no further than Dr. Polli. read more

I've been visiting V-Care Pet Clinic for about four years and have seen it decline over time. In January 2023, I had to euthanize one of my dogs there, and it was a terrible experience. The pain my dog endured was distressing due to them restraining her during the process. Despite that memory, I continued to visit for maintenance medication for my other dog. During my second visit, the vet techs handled my dog poorly, so I decided only to pick up her medication from then on. When I called to request her medication, the front desk assured me I could pick it up at my earliest convenience. However, today when I went to get it, the receptionist refused because they insisted on a physical exam first for me to purchase Credelio (a flea and tick medication), despite my dog being at home and nowhere near the facility. Normally, this would be fine, but after the last visit, I don't trust them to handle my dog properly. I explained that my dog was in pain and needed her medication immediately, and I will schedule a physical exam at my earliest convenience because I am very busy. Instead of helping, the heavy-set receptionist lady began to argue with me. She began to get volatile, unprofessional, and disgusting. I asked to speak with the doctor, hoping to avoid conflict, but the doctor refused to see me, despite my loyalty and the money I've spent here. To make matters worse, the doctor was still taking appts after I requested to speak with them, keeping me waiting there for an hour. If i could give 0 stars I would. I suggest finding a better clinic that truly values its long-term customers and treats them and their pets with care and respect. read more

This is by far the worst vet I've ever experienced!!!!! No they're not compassionate and care about animals. I took my pet to them for an examination and we ask about her ears and that it look on the dirty side and that we thought it could be leading up to an ear infection. They told us she don't have an ear infection but to clean it.. I'm not a vet and I can tell something's wrong with our pets ear.. I cleaned her ears the best I could and waited and called back about it and they tell me the same thing" just to clean it" not even a week later look at my baby's ear!!! She's in pain and it looks really bad!! I wouldn't spend another penny in that place!!!!!!! And not to mention I took her back for the 3rd time hoping they'll make this right and they told me I would have to pay another exam fee and some other crappy fee to treat the ear not even a week later...WORSE VET EVER read more

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They were able to do a consultation on the same day and have spots available for Spay and Neuter.

I love this place I trust them with my 3 babies and there so nice and help me always with all my questions .

I think the are prices are fair. We had a biopsy or something of the like and heart imaging done. The vet called us with advice for continuing care and results in a timely manner. read more

Quality and reliable Service. The reminders of checkups are great as well. Second time visiting. So for a great experience. I pray that they keep up the excellent service. It's so hard to find consistent great service these days. read more

By fare the worst veterinarian office in the state of Texas. Do not bring your pet here I repeat do not bring your pet here! Carla has the worst customer service skills that I have ever experienced. This office will try to squeeze every dollar out of you unnecessarily. read more

Professionally rude, insulted my intelligence and never could get a direct answer from the front desk by phone. I'm sure even if I were to have walked inside, I would have gotten the same treatment but with body attitude, jokes and laughter of how graciously they didn't technically deny me service read more

Been going here for a couple of years now and they always take great care of my little furr babies. Highly recommend them, great and very polite staff. Will be going to them for anything my dog needs. read more

Everyone there was so patient and kind. My cat is very aggressive and they handled him and myself with great care. Thank You. read more

My dog went yesterday for surgery and no long it said to me to pick up him because he has a low pressure and today he died he didnt telme what really happend and they didnt take the correct tests for surgery. I hope in the future it wont happend to any body else . My daughter is really sad and the dr doesnt want to talk to me anymore Dr Sumanth Polikepahad DVM and Menaka Matsyaraja, Associate Veterinarian read more

I loved their services, especially the walk ins because my husband and I work a lot and appointments usually can't be kept, and so I am so so pleased that when My cat Bastet really needed the help she deserved they immediately took action and we were able to schedule her surgery for the next day read more

This place is by far the most unprofessional place I've ever encountered. My French bulldog went in to be treated for a C-Section last night. They scheduled it for this morning and my partner and I have been speaking with them through out the day. We got a phone call this morning saying we have 7 puppies! We were very excited about that considering how rare it is for French bulldogs to have the large of a litter. A couple hours after the vet all us to tell us they prematurely did the c-section and all the puppies died. They had been dead for several hours and neither the doctor or the nurse called to let us know. It wasn't until 3 o clock, an hour before they close did I call them and say hey what's going on with my dog? The nurse still didn't tell me what happened. I had to literally get it out of her when she sail they're all dead! We then proceeded to come pick up the mother and they had her in the lobby in het cage with her dead puppies in a box next to her like they were just trash! NO ONE!!!!!!! Including the doctor Dr. Sumanth Polikepahad showed NO remorse at all! They then tried blame us the clients and say you told us she was ready to give birth! I'm confused because I thought a doctor could determine all of that! She's the professional not us! Her license needs to be taken away! Do not go here! They also did not have the proper equipment to do a c-section but still went ahead and did it! Do not go here!!!! read more

VCare Animal Clinic - My dead Puppies - Veterinarians Near Me - Cypress, Texas

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DON'T GO HERE!! THEIR LICENSE SHOULD BE REVOKED!!!! My dogs had been going there for about a month until one of my dogs started developing an ear infection. When my daughter informed them about it they said that "it's nothing. She'll be ok." The doctor also said that she felt "uncomfortable" giving the shots in front of my daughter so she sent the receptionist to do it. The fact that they did that speaks volumes now. They didn't know that I own a pet shop and see ear infections on a regular. When we took her back, less than a week later, they told us that we would have to pay for another visit and ear exam, no exceptions. Not to mention we bought my dog flea and tick medicine there and gave it to her. Four days later she's covered in fleas! When I took my dog back, they said "it takes a few weeks for the medication to kick in." Who the hell says that?? They're obviously uneducated about pets! It really hurts to see my dog in pain and the fact that they're so money hungry and don't really care for pets hurts even more! It's pretty obvious they take advantage of people and get away with it!! PLEASE DON'T GO HERE!! read more

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I noticed my cat had tapeworms, and I was lucky enough to snag their last available appointment, and I'm so grateful it worked out that way! They are incredibly affordable; vet visit $30, fecal test $25, and $16 for tape worm treatment... an office visit to my regular clinic would have been $75, and that's not including treatment. The office staff was nice and helpful and the veterinarian, Dr. Polikepahad was very knowledgeable and put my fears at ease with this situation (as I considered burning my house down when I noticed the worms after petting my cat on the bed), and was even willing to answer my other questions I had regarding my other cat; I am now switching vets, and my other cat has an appointment with them on Monday. Thank you so much for your hard work Dr. Polikepahad! read more

My puppy was sick overnight so I wanted to have someone see to her first thing in the morning when they opened. I was surprised at how quickly the receptionist was at getting my appointment made and how nice and professional she was. Other places you call and they sound aggravated but she was sympathetic to my situation and had the vet call me and walk me through next steps so I could make the decision on her care. I would highly recommend this clinic. read more

They're responsible for the death of a little puppy. They injected it with a Convenia shot and he passed away a few hours later.

I brought my dog here for a check up- the prices are reasonable and the people who work here are super sweet to the animals. My only complaint is I don't think they put the air on- read more

It's very unfortunate that I have to right this review because this clinic was the first I took my dog ever. I understand due to covid we're not allowed to be inside of the clinic with our dog, so we would drop off our dog and wait outside. The clinic was good at first, but this last visit definitely didn't ease us at all. Our dog was scratching severely and she was getting bald spots. I called the clinic to set an appointment, to her there, waited, and got her back. They gave me pills for her allergy and shampoo for her bath. Didn't fix the problem and it got worst. I'm not a vet but beagles start having a weird oder in their ears and I know that's not normal. I would hope that they would do a thorough check on her and catch everything to address the issue. $100+ later, nothing was improving, so I set up another appointment, took her back, and they stated that the would have  to give her another pill and possibly more pills if that didn't work. So basically my dog is a test animal. They stated that they didn't check her ears the first time and that they had to keep testing her and if the medication they give her works. The veterinarian didn't seem to ease my fiance of any sort or take accountability for they're mistake. So we decided to take our dog to another vet and they're so much more better, thorough, and even allow you to come in with your dog. Our dog was always uneasy there for some reason, maybe because we're not in the room with her. In conclusion, we decided move forward with another vet and part ways with V Care. They may work out with alot of people, but unfortunately it didn't work out this time with us. read more

VCare, ran by Dr. Sumanth Polikepahad, has got to be one of the worst veterinarian clinics I've visited. I took my dog, German Shepherd, there for one year (December 2020-December 2021). I've never seen, nor talked to the veterinarian. I've always spoke with the receptionist, who then talks to the vet tech, and then my message get relayed to the doctor. like the old telephone game, my concerns get lost in translation. In July, my dog got a small chip on her tooth. I asked the vet to repair it. Again thru the telephone line, he want to extract it. Dr. Polikepahad couldn't even recommend a vet for me. I ended up taking my baby girl to a veterinarian who specializes in dental work; she still has all her teeth. Dr. Polikepahad tries to sell you on his medication. I've had my dog on Revolution and, thru the telephone game, strongly recommended something for flea control and something separate for heart worms. His recommendations would've made me spend more money. Such an impersonal doctor, he won't talk to the pet owners because of left wing COVID control and mandates. He is officially fired! I highly recommend finding another veterinarian in the Cypress, TX area. There are way better doctors who actually talk to pet owners face-to-face in this area. I hope this review was helpful for anyone looking for a veterinarian for their fur babies. read more