I am writing a review as a former property owner of single family residence in Palo Alto. Legacy…read moreProperty Management was my property manager from 2020 to 2026 before we sold our property. Legacy is a class act and I would likely recommend them, and the owner Derrick, as reliable, honest, and committed to exceptional service. Legacy is locally owned and operated and there's a grass roots knowledge and understanding of the communities they serve and the people they support. I will miss the "old fashioned, just pick up the phone and talk" relationship that I developed with Derrick and his team. Best of luck!

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

Leslie Zeisler did a brilliant job selling our Midtown house last year. She had five offers come…read morein within four days of the first showing. Three of the offers were $30K over the asking price. I gasped when I saw the amazing house staging Leslie had deftly supervised. I hardly recognized my old home. Leslie kept the work on schedule and at a very reasonable cost, even as we were still moving out. Leslie even personally sewed and installed a lovely shear curtain to cover a closet missing a door. Every detail was perfect, thanks to Leslie. Leslie was wonderfully supportive of our family during the whole process. She sensed when our family was getting stressed, and gently eased us back to calm. Every question potential buyers asked had an answer, since Leslie did thorough background work. This solid preparation and personability put everyone at ease, and I believe maximized our family's profit, while minimizing stretched nerves. However, don't let Leslie wonderfully personable style fool you. Her timing of the sale was amazing, and went forward with military precision. Leslie had all the offers in a spread sheet and projected from a large wall screen within an hour of their coming in. This vastly simplified the comparisons and analysis. Our house sold for $1,000 a square foot, with half a million down in cash. This in January! By contrast, the lovely old house I'm now buying on the beach in San Francisco is going for $300 a square foot. As a single mom, it is a tremendous relief to have all three of my children's college tuition and support coming from the ample proceeds of Leslie's great work. And I am also now able to buy a home by the beach in San Francisco, even on a small government salary! I cannot recommend Leslie Zeisler highly enough. She changed our lives for the better.

Midtown Realty has managed my rental properties for over 5 years. The staff I have worked with…read more(Joann, Katie and Andre) are helpful and quick to respond to all my rental needs. The owner,Tim, leads by example. He is knowledgeable, nice, and approachable. Midtown Realty is a neighborhood business and I wish them continue success.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

We feel incredibly lucky to have found Wilbur Properties. Ann Wilbur is exceptional at guiding her…read moreteam. Imelda, our property manager, has been a pleasure to work with. Her attention to detail and her recommendations for necessary repairs were very thoughtful and well considered. She efficiently coordinated all the work needed to prepare the property for the market with her team and successfully rented it out very quickly. We are immensely pleased with the entire process and look forward to continuing our relationship.

The Wilbur Property organization reliably demonstrates professionalism, responsiveness, and more…read morethan anything humanity. My main contact person was Myron Chan who continually welcomed me in warmly and made sure all of my rental property needs were met from repairs, and the minimal concerns associated with their well kept apartment.

We lived for 4 years in a terrific Summerhill rental home in Los Altos Hills. Teri and Natasha were…read moreamazing. Responsive to all our requests. Helped facilitate several owner-paid home improvements. Extremely courteous and respectful about our privacy. They were a delight to work with from start to finish. The home had amazing views of the valley.

Teri is absolutely amazing. Her response is beyond professional. We understand that many things…read moredo not need to be attended to right away, but yet, she always does. Her experience in property management is undeniable. We had some bad experiences in the past with the previous management company, but I am guessing the landlord felt the same way. When Teri came onboard, it was night and day! AND she is also very nice and as sweet as the home grown honey she shares with us. She absolutely deserves her 5 stars!

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

Working with Rentwise has been an incredible experience from day one, largely thanks to Brandon. He…read morehas been extremely helpful in walking us through the entire process of getting our units rented and was instrumental in helping us find the perfect tenants. Beyond leasing, Brandon has helped us build out a reliable network for repair and maintenance support, and he is always readily available whenever we have questions. If you are looking for dedicated, top-tier property management support, I can't recommend Brandon and the Rentwise team enough!

I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.

This is my second time renting a home with Intempus…read more Interaction: Intempus team is professional and yet has been very flexible and accommodating to unforeseen situations. Maintenance: Each time their team has been really responsive to my requests and have taken care of problems thoroughly with follow up before and after. Overall, everyone I have worked with at Intempus, from the leasing agent (e.g. Lawrence Zuniga) to the maintenance team (e.g. Roberto) have been really great. It has been quite welcome to have these been taken care of so well so I can focus on living.

The homeowners association uses this company, and they absolutely don't do any maintenance,…read morecleaning whatsoever. They don't even respond to emails when you have questions, and they simply collect the HOA dues from time to time. They've changed the billing collection company, so every time you have to figure out how to pay the new dues. The billing software that you use has lots of bugs, so even if you set it to auto-pay, it will keep charging you additional fees. I am truly sorry if this is a company you have to deal with. If any HOA board members are reading this, please do not sign up this company to manage your building. It will get absolutely trashed. They will not do any maintenance or upkeep, and your property values will plummet.