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    Ventura Upholstery

    3.7 (3 reviews)
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    The Couch Potato

    The Couch Potato

    4.8
    (86 reviews)
    $$

    A big heartfelt THANK YOU to David and Jesse at the Couch Potato from our family! It's a big deal…read moreto our family to spend on a large piece of furniture, especially on our limited budget. A lot of thought went into what and where to buy. We are so thankful we chose this place! First off, David and Jesse are knowledgeable and professional, and it's obvious they take pride in what they do and have great concern and care for their customers. It's not just a job for them! Jesse delivered the couch himself 3 days after we bought it. He was efficient and careful, and did it all with smiles and professionalism. Through no fault of the store, however, the couch we bought had a manufacturer defect and so did the replacement that was first sent. It took us about a week and a half to finally get the couch we paid for. With the impact on us financially due to the amount we invested in it, of course we were more than concerned and worried. But, through the whole situation, David and Jesse were prompt to get answers for us and were on the phone frequently with the manufacturer on our behalf. David called us several times himself to update and reassure us. He had great concern for us, and wanted to make sure we were happy and satisfied with our purchase. You just don't get this kind of customer service from a big box store, and especially not from the likes of Amazon. I always wondered why this small shop on the corner of Seaward and Main has been there for what seems like forever. Now I know why! I highly recommend The Couch Potato, and David and Jesse for your furniture needs - trustworthy, friendly, professional, and caring service. We will come here again when the need arises. Thank you, David and Jesse!

    I rarely write negative reviews, but after a year of dealing with this sofa, I feel other buyers…read moreshould know about my experience. From the beginning, the seat cushions have been much too soft and have never provided proper support. When I sit on the sofa, I sink deeply into the cushions instead of being supported. The lack of firmness causes my hips to drop, leaving my lower back unsupported. It has become so uncomfortable that I have gotten up with significant back pain, and on one occasion I was literally doubled over after sitting on it. The company has replaced the foam cushions twice, but neither replacement solved the problem. The sofa continues to sag, and the seating support has never been what I expected from a new piece of furniture. The most disappointing part has been the lack of a permanent resolution. After multiple repair attempts, I expected someone to take ownership of the problem, thoroughly inspect the sofa, determine whether the issue is the foam, the cushion construction, or the support system underneath, and make it right. Instead, I still have a sofa that is uncomfortable to sit on despite repeated attempts to fix it. A sofa is a major investment, and I expected it to provide lasting comfort and support. Unfortunately, that has not been my experience. They have not stepped up or reached out to me to resolve this matter.

    Wholesale Design Warehouse

    Wholesale Design Warehouse

    3.4
    (26 reviews)
    $$

    We were on the hunt for a new couch and kitchen dining table for our new home. We were down in…read moreVenture for a car show and I found this place on the map near us. We decided to check it out and it was just what we needed! Ryan was fantastic and super helpful. They have anything and everything in their shoe rooms to decide the cushion material, couch material and style. We were able to discover what our taste was and Ryan answered all our questions with great detail. I am extremely picky when it comes to feel of a couch and this place gives me extreme confidence that I can get just what I want. They will customize the couch in any way shape or form you want. And all for a reasonable price plus they are US made. The price is very comparable to off the shelf couches at other furnishing stores which makes this an extremely attractive deal to get exactly what you want.

    Mark and Ryan both helped me with my new sofa selection. I…read morehad lots of concerns and I've had trouble in the past with making a good decision. I really wanted to pick a sofa that I could see already made rather than a custom order. They had a nice selection at very reasonable prices. There sofas are made in Los Angeles. My husband and I must have spent about an hour sitting on the sectional we liked and spoke with Mark all about the manufacturing and our options. We were able to get the floor model at a big savings. The best part was it was delivered the very next day! Their delivery man, Al took our old sofa out to our garage and brought the new one in. Very professional. I recommend this company! And love our new sofa!

    Ventura Upholstery - homedecor - Updated July 2026

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