Popped in today for a new charger cord. I was quickly assisted, she even took it out of the case for me since I needed to use it right away. Thank you read more

Dishonest business practice doesn't begin to summarize the approach here. Took my phone and told me they would provide an $800 credit. Two days later text me to say they could do $400 after selling me the 12, an upgraded plan to make it possible, and all the equipment to go with it. Also went as far as telling me that I had to buy a new charger block because you can't use the old lightning charger without damaging or overheating the phone. Instead of making it right after I upgraded my plan and bought all of this they insist nothing can be done. Do not trust TJ or the manager John Dyer. They will lie in more ways than one to get your dollar. I've never had to write a post like this but don't want someone else to have to deal with this! read more

When you search for Verizon be sure to stay away from the "Authorized Retailer" stores. GO TO A REAL VERIZON STORE. I've been a Verizon customer for 15 years. Walked in here to get a new phone with a new number and left with my account all messed up. Instead of deleting a line, Geoff wanted to get his sales up(confirmed by a real Verizon associate) and just added a like to my account. After getting home my account is all messed up. Long story short, they have been reported. Save yourself the trouble and go to a real store, not a store called cellular services. And especially DO NOT TALK TO GEOFF! He will take advantage of you. read more

Micah was a real gem! He was knowledgeable and helped me pick out 2 phones for my sons. He even stayed late so that we could make sure all the data was transferred over and that we were satisfied. Thank you so much Micah!!!! Your the best!!!! read more