Very pleased with customer service and expertise here…read more Dropped my iPhone 7 when out of case and the face cracked. Rode it out for a while but today the screen stopped functioning. Richmond Geeks saved the day! I initially went to the Batteries Plus down the street, but they had no one trained to fix a 7 screen tonight. I'm grateful that they referred me here! I got here at 20 til 7 and figured they wouldn't be able to perform the service tonight since they closed at 7 but they graciously offered to do the work anyways. The price wasn't as low at BP, but they did a great job and were super friendly and accommodating so I don't mind having to shell out an extra 20 bucks.

knowingly sold me a Mac book with a bad battery. Had to ask for the charger that came with the…read morecomputer before I left. Asked for a refund and they told me it would be refunded in two business days but actually set the refund for 7 business days. Very dishonest and unethical business.

Brayan gave me an incredible customer experience!…read more He answered all of my questions with clarity and patience. He let me know what I needed and what I didn't need. His suggestions made sense and he was kind the whole way through.

David was excellent.Quick, efficient and very helpful. If you live in Richmond this is the place.read more

Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

Very helpful. Did not require an appointment - they saw me as soon as I walked in and replaced the…read morerear camera in my Samsung Galaxy S7 in a little over an hour. Works great now!

Absolutely avoid at all costs. I asked them to replace my iPhone 17 screen with a new standard…read moreiPhone 17 screen. instead, they replaced it with an aftermarket, POS, non-Apple screen that is not only very faulty, but has seriously damaged the battery health of the phone. Upon request of a refund, the owner was nasty and refused to take any responsibility. please do not use this non-certified service as they will only make this worse.

I've been here a few times over the course of several years. Each technician is quick and…read morepersonable!

not trying to leave a negative impact on here because the first time i brought my pc up a few years…read moreago service quick and smooth took them less that 3 days but now in today i brought my pc that i just wanted to upgrade and took about a month of no progress so i recommend not to bring in a desktop to be build by them

The guy agreed to sell me one phone for a price and then switched up on me. And he sold me a phone…read morethat they can't even repair. An Orbic Myra. He pulled some slick s*** when he did the switcheroo and fed me a line of b*******. Now I have a cracked screen and they can't even fix it. The total f****** rip off. I have to buy a new phone now because of the way this guy cheated me at the Brook road store.

Great customer service. Very friendly. Nice atmosphere. Fast and affordable. I had my iphone 6plus…read morefixed here and the guy did a great job! My iphone looks brand new Thanks Mr. Fix

Great service. friendly, knowledgeable staff. highly recommend. Much easier than trying to make an…read moreappointment at the apple store

Great place! The staff are helpful and knowledgeable! Give them a visit and check them out!read more