I had the poor luck of my phone going nuts on me right before bed (and by nuts, I mean, it went…read morefrom screen freezing to just plain no screen use). I lost sleep all night waiting for these guys to open in the morning, hoping, praying and doing any kind of juju dance possible, they just might be able to pull off the impossible: get my screen working so I could backup my phone and my photos. Bashir was so helpful: he was friendly, quick, efficient and gave it to me straight, no bs (like: I need to open this up. I will test another new screen to see if that's the issue and if it is, then we fixed the problem. But if its not, then it might be XYZ, but without opening the phone up, I can't guarantee it is the screen issue). I was in and out of there in like 20 min (I thought he was going to give me a typical "It'll be 3 hours" speel and no eye contact, maybe some attitude). It felt like I was having a conversation with a friend rather while sitting there having my phone fixed, rather than fretting and biting my nails into oblivion. Service was great. The price is not cheap, but for how quick the fix was and my baby's photos, I imagine there can't really be a "price" can there? Thank you guys!

On October 6th of 2025, at approximately 15:00 I was in the Fix My Phone store located at 550 N…read moreFrederick Ave, Gaithersburg, MD 20877 It was Monday, It was a clear day, with a summertime climate, I walked in the store and explained what had happened with my phone. I was told by the store employee that it would cost $300 to replace my phone screen, because the product/item being used as a replacement is a Samsung product/part. I kindly asked the staff member to see the breakdown on the computer that shows a detailed description of how and why he was charging me $300 to replace my phone screen for my Samsung Galaxy S23 Ultra.  He refused to show me the price and the breakdown of the price in the system/computer. Prior to our interaction, I was present waiting in line when he allowed a female Latina customer to look at the computer. He had turned the computer to her so she could see and understand everything he was discussing with her. After they finished, he turned the computer back to his view and angle. When it was my turn, I asked him if I could see on the computer what I am paying for and he said No. More than once, I politely asked but he refused every time. All of the sudden, he says he doesn't speak English after he was just speaking perfectly with me in English. There were 2 gentleman that were in the store at the time. They decided to assist by conversing with the staff member in Spanish and they told him what I requested. He told them in Spanish that he understood and understands what I was requesting but that's just the price. By the way, I am fluent in Spanish. As a result, I feel discriminated against since my complexion did not match everyone's who came in the store. The Basis for discrimination: I was discriminated against based on my appearance and race, as evidenced by the different treatment I received and the staff member's sudden and implausible claim of not speaking English. This is also a deceptive practice: For refusing to provide me with a detailed breakdown of a $300 service, while providing one to another customer. Combined with the sudden language barrier claim. I am very disappointed. I believe I was lied to and disrespected.

Outstanding mobile phone repair service that comes to you and meets at nearby public place…read more Persistent, and knowledgeable with friendly manner and fast results. Offers weekend hours, charges fair prices and a provides a warranty. Fixed my speaker problem in less than an hour. Five stars for quality and value, and yes, I would definitely recommend.

A super and professional service. I needed 2 TVs mounted, and my iPhone fixed. Great job on all …read more Very professional and courteous. I highly recommend!!

Very great experience. Had water damage to a phone after a trip to Puerto Rico. I was able to get…read moremy screen replaced and phone functioning. Highly recommended.

He is AWESOME, professional, affordable,efficient and polite! I will always book with him to get my…read moredevices fixed. Keep up the good work TJ!

Cyndy's Bottom Line: Excellent iPhone repair service and technical advice! I highly recommend…read morethis company! Bao is professional and provides excellent technical expertise for iPhone repair. Bao is very honest on his assessment and will provide the best solution. I was so ecstatic that he saved my iPhone! My hero! :) Please note payment is made by cash, check or PayPal. No refund. Mahalo for the excellent service!

I've always had great service and great communication here. While it may look small and cluttered…read more- they've got a system going.