1. Verizon Authorized Retailer - Wireless Zone

    1. Verizon Authorized Retailer - Wireless Zone

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    Hooksett, NH

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    Verizon Authorized Retailer - Wireless Zone

    3.8 (11 reviews)
    Open 9:00 am - 8:00 pm

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    1 year ago

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    7 years ago

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    9 years ago

    Ali was great! She made upgrading my new phone so easy! I love my new popsocket and the mount for my car! Thank you Ali!

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    Ask the Community - Verizon Authorized Retailer - Wireless Zone

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    Verizon

    Verizon

    1.0
    (1 review)
    5.9 mi

    I went in to purchase a new iPhone, I specifically asked what extra charges would be added onto the…read morebill as it is my parents account and I was told it would just be the $16 for my new phone every month. Next months bill came and there was extra charged for a set up fee, which is different from the activation fee I paid in store. I looked more closely into what we paid in store to see they charged me for a "remaining balance" on my old phone, which was almost 10 years old and definitely fully paid off. They also added Apple One onto my account with out asking. I went back to the store for explanation and the employee couldn't tell me what the remaining balance was actually for and gave me some excuse about "it's for fraudsters", he removed Apple One, again with no explanation except "it could be from somewhere else" and then refunded money I paid in store "since it wasn't explained to me". The employee who sold us the phone in the first place refused to help us the first time we went back to ask about the bill so we left to come back another day when someone else was working and then gave us nasty looks the whole time we were in there talking with another employee the second time we went in to talk about the bill.

    From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

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    Verizon

    Verizon

    3.4
    (8 reviews)
    37.6 mi
    $$$

    I went in to shop phones. All the staff were busy. There were no prices or even model. I was told…read morecorporate doesn't allow signage. I'm guessing it's a ploy to make people wait for assistance & then go through a sale pitch. Someone needs to talk about to Marketing. This is nuts.

    We went to the Verizon store in New London at 4 PM today (February 5, 2023) to purchase a 4 mobile…read morephone plan. While the sign on the door indicated that store is opened until 6 PM on Sundays, the place was closed and locked up. There was no sign to indicate why it had closed at least two hours before the time specified on the door. This is just one of several troubling events that have occurred for us at this location. A few months ago we tried to buy a phone plan and submitted all the required information, but then were told that the forms could not be processed that day and we should come back the next day. We did. But the person working that day, who we learned was the manager, could not find the paperwork. Even a phone call to the sales person who had been working the previous day proved fruitless. A huge waste of time. Then, during this past week, when one of us stopped at the store in mid-afternoon to ask a question, the store was closed and locked up. We found a blue post-it note on the door saying the the sales person would return at 5PM. It is great that some people have done well at this store, but our experience has shown that its manager and its sales staff are unprofessional and incompetent. We had hoped to do business locally by trying to get phones for our family at this location, but we now are persuaded that we must go out of town to do so.

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    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated July 2026

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