If you need time, explanations, and a little grace while making a decision, this T-Mobile location…read moreis it. Gerald was informative and easy to talk to, and he really took his time breaking everything down so I felt comfortable. Also, the manager had real patience because I had questions, needed clarification, and definitely had a mini breakdown (don't judge me, lol). Not once did I feel rushed or pressured, which I appreciated because when I had issues with my apps after the upgrade, the manager stepped in and helped me get everything sorted out. THANK YOU! I left feeling good about my upgrade and the whole experience=10/10 minus NOTHING!!!!

I'm all about people welcoming their customers when one walks into the store, but instead I got…read morestared at. Yes I understand you're busy but you had the time to look at me but no words to say hello. They couldn't even keep track of who came in when. I've been to many T-Mobile stores but this was maybe the worst experience so far just walking in for the first 5 minutes. Anywho the guy that liked to just start and say nothing was an African American man, glasses and on the bigger end.

I needed to transfer the data from an old Verizon-system Samsung phone to a new Samsung phone with…read morean ATT Sim card for a friend who was in the hospital. Even though I didn't have all the documentation, the staff was totally helpful and friendly, and made me feel completely welcome! Everyone was properly masked, and when the staff handled my phones, they put on disposable gloves. They completely solved the problem and my friend is so relieved! Thank you Annette!

This store needs more help for the amount of customers they get. Expect to be waiting for sometime…read moreif you come to this store. I will say that once your helped they are very nice and are willing to help you with any questions no matter how stupid it might sound. Thank You Lawrence for your patience and help.

Waka's repair shop is awesome! They have high quality repair and they treat you amazing as there…read morecostumer. I highly recommend anyone in need of repairs to go to Waka's. Great service, high quality, great value, and great prices.

The screen on my iphone was cracked and I took it to Waka's Repair Shop. He did a great job and I…read morewas able to upgrade to an iphone 15. Woohoo!

Hands down fantastic customer service. I reached out to this technician on Yelp and Jay responded…read morewithin a day with a reasonable quote. He was communicative during the entire process leading up to dropping off the broken device. Jay was able to repair the broken lightning port on my iPad Air 2 quickly and at a reasonable cost. A lot of other technicians in the area did not perform the micro soldering job or charged significantly more than Jay's quote. I decided to have Jay replace a broken screen on another iPad Air 2 I had as well after the initial repair. His quote was again reasonable and I trust his work to be top notch. I will definitely bring more repair jobs to him in the future.

I've been there twice. Jay really knows how to repair iPhones. I'm totally satisfied. Plus he is a…read morereally nice guy. Highly recommended,

SCAMMERS ‼told me it was the motherboard and pc had the same spiderwebs they didn't even bother to…read morecheck it tried to charge me 220 for the same motherboard and 120 for labor I end up buying a better motherboard from Best Buy for 150 and installed it my self didn't work and still didn't work so I had buy a new power supply which was the problem to begin with

I brought my MacBook here after it suddenly stopped charging. I explained in detail to the…read morereceptionist that my left charging port had stopped working first, then the right side failed shortly after, and that I had already tried different outlets and cables with no luck. I wasn't sure if the issue was with the battery, the ports, or something internal, so I decided to give this shop a try after seeing many positive reviews. The receptionist was a lady and she did a quick basic check, then she recommended me their diagnostic service for $89 (which came to $95 after tax). I agreed and left my MacBook for the day. The next day, I was told the charging port on one side needed replacing for $180, and since the other side was also "broken," it would cost another $180--$360 total just for the ports. When I asked if they were certain this was the problem, the tone of the conversation shifted, and I was made to feel as though I was being difficult, rather than just trying to confirm the diagnosis before committing to a costly repair. I am not sure if the lady knows what she's doing I decided not to proceed and picked up my MacBook, only to later notice that the bottom case had not been reassembled correctly--the edge was slightly coming off and did not line up as it should be. I then brought it to the Apple Store, explained the exact same situation, and within 30 minutes they determined it was a software issue, not a hardware failure. They FIXED IT COMPLETELY FREE of charge, even reassembling the bottom case perfectly within minutes. My MacBook has worked flawlessly ever since. I understand that independent repair shops provide a valuable service and need to charge for their time, but in my experience here, I ended up spending $95, losing two days, and nearly paying hundreds for a repair that wasn't needed. Based on this, my personal recommendation for anyone with a MacBook charging issue would be to start with the Apple Store, as they were able to provide a quick, accurate, and free solution in my case. I will attach my receipt to show that i'm indeed a customer not trying to make a bogus claim

This place is a ripoff, do not visit! I had trouble…read moreupgrading the memory in my laptop. Tried several from the big stores and they didn't work, so went to Computech to see if they could help me. The same 8GB RAM costed $40 more than other stores, but I had to pay for it first and they would install it for free. Turned out the memory didn't work either, and they asked for a 15% restock fee to get my money back even though I didn't even leave the store. I didn't even get what I needed and got ripped off.

Computer was fixed but while in their custody I get a alert on my phone about someone logging into…read moremy credit karma account. This never happened to ever so I'm pretty sure I know what happened. Just FYI for anyone dropping any laptops or computers here be carful.

I got everything I needed and great service. Local Kim and pop store, directly in front of the…read moretheater. I will be coming back!