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    Verizon Fios Store

    3.0 (1 review)
    Closed 10:00 am - 9:30 pm

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    10 years ago

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    Sardis Telecom

    Sardis Telecom

    1.1
    (61 reviews)

    Absolute worst customer service ever; Do not use if you have…read moreany other options; You cannot talk to anyone, has to all be done with online tickets; They do not respond timely, rude response when they do answer, close your ticket with no response; I have had no internet since 2/12/24, tomorrow makes one month. No reply, no answers. But they continue to take out their payment! Looking for other options. I would rate with zero stars but that's not an option.

    I have used this company for my internet for over 5 years. I have had multiple outages over the…read moreyears. I have tolerated their terrible rude customer service. Saturday was my last straw. I will no long put up with the rudeness and lack courtesy. They state in their rules they will not tolerate anyone being rude. Let me tell I was never rude until Saturday. They were rude every time I had to contact them. I let them know I was canceling. Now their message is that if they try to resolve the issue they will not issue a refund for services that I have paid for but not receive. In other words they are keeping my money. I only had internet for 3 days. I have contacted the credit company and will now move forward with that. I am worried that they will continue to bill me. The credit card company was concerned about how they bill. She said they are listing it as a non-profit. So I will have them check into that, also. (screen shot) They are not a charity. You are not allowed to contact them by phone only by a support ticket. Most of their messages are very unclear and hard to comprehend. I was told to wait until I got a message from them before installing a sim card and plugging it in. I got this message. "The system has started activation for Vicky T SIM #6528C." So I plugged it in. No service. They would not respond to my message at the point. Several hours later I'm getting rude messages. That wasn't the message to turn the unit on. Word of warning do not use this company.

    Verizon Fios Store - utilities - Updated July 2026

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