Was assisting a friend replacing a battery in a vehicle that they were storing for a friend. Conflicting data on the OE battery and what the replacement brand was suggesting. Chad was very knowledgeable about the replacement brand and what the actual battery group size was that was removed from the vehicle, regardless of the battery markings. Chad provided excellent service. read more

Travis went over a beyond to help replace my battery. my battery was very hard to access and had lots of corrosion. Despite the obstacles Travis stuck it out and got my battery replaced. Thank you O'Reilly and especially Travis for the great customer service! read more

I was on my way to Lake Tahoe with my daughter and 2 grandkids. 6 and 10. Stopped to have breakfast. Got back in the car and my check engine light came on and my car was sputtering. I was down. Went to O'reilly and they scanned my car for a code. It was the mass air flow sensor. They had the part and it was an easy fix. Chad came out and installed the new sensor while my kids waited patiently. 5 star service. We got back on the road and had. Great time in Tahoe. read more

Got a $10 off from Oreilly's in my email. Love this store. Always has what I need, can take your oil and filters every time without fail. Lots of value here. Joe helped me get all checked out today. $41.89 for a 5Qt of oil, gallon of wiper fluid, and and 2 cans of carb cleaner. For other local reviews or travel content, you can find us on most socials @sunsetourist read more

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I have been going to this store for about two years since I moved to the area and the customer service has always been great. If the store didn't carry the part I needed, they would offer suggestions for alternatives of find it at another store. The best experience was when I took the battery I replaced from my car in for recycling and they gave me a store gift card for $10., even though I had purchased the replacement battery elsewhere. Really happy to have such a well run and customer service directed auto parts store in my area. read more

This store, because they sell motor oil, is tasked with accepting used motor oil from customers. However, of the dozens of times I've either brought used oil to their store or called to confirm that they are accepting used motor oil, not once have they actually accepted it. EVERY time, I'm told that their tanks are full. EVERY time. Over dozens of attempts over the last three years, not once have they been able to accept the oil. It's also interesting that the employees who explain the refusal by O'Reilly's seem to have a full one-minute spiel prepared explaining their excuse. It almost sounds like they are reading a prepared response. So, doesn't it seem as though a competent management team would have addressed this failure? It's ongoing. It frustrates and disappoints customers. It puts employees in the difficult position of having to constantly apologize for the issue. Might I conclude that O'Reillys stores just don't want to deal with it? Are they even attempting to improve the situation, or are they just a bunch of clowns? So, I'm going to follow up, and check California statutes and regulations requiring retailers to accept used oil. read more

I've always been treated well at O'Reilly's so when my battery died that's where I went. The last time I bought a battery it was probably $50-$60 so I was in for some post-pandemic price sticker shock. The battery I needed was $187 for 2-years and $350 for 4-years. Additionally, O'Reilly's could sell me the battery but a mechanic had to install it in my car. I was given a list of local mechanics to call. Fortunately, I got Debbie at Cameron Park Auto. Debbie must be psychic because she sensed I really needed help when I hadn't said a word. I will explain in more detail when I do her review because she was really amazing. Anyway, Debbie talked to Josh at O'Reilly. Josh found me a better battery at a great price. John installed it at no additional charge. I am really grateful to them for going the extra mile for me. Highly recommend Josh and John at O'Reilly's for their service. They are car angels! :) read more

My experience here was outstanding. I went in for a car battery and came out with exceptional service. The man that helped me was the regional manager. He went above and beyond exceptional service. He worked in the hot sun to make sure my battery was installed correctly. read more

This review is on Clay, he went above and beyond to make sure that I was a satisfied customer and had a great customer service! I don't usually come to the store, but I will definitely make this my home store just because of how kind he was. Thank you so much, Clay. read more

Seems weird leaving a review for an auto parts chain, but I just had to come on here and leave my remarks because the service at this location is amazing every time. I've interacted with Joe (who I think is the manager) on multiple occasions and he really does go above and beyond to ensure that I leave a satisfied customer. He pays attention to the questions I have, and provides well thought through and transparent answers so I can tell he's not just trying to upsell me on car parts, he's trying to help me fix my car at the best value. I've always been an Autozone guy, but after the interactions at this store I think O'Reilly has won me over read more

My car broke down on the side of the road but my dad and I managed to get it here. I never write reviews ever, but I had to let you guys know that James who works here is incredible. If it wasn't for him I would've had my car towed home and missed work the next day. He helped my dad and I diagnose the issue and lended us tools for us to use and ultimately fix my Camry and get it back running. He really took care of us and I appreciate that a lot and we all bonded over our love for cats too lol but amazing service from him. He really went above and beyond so thank you James! :) read more

O'Reilly Auto Parts - Camry - Auto Parts & Supplies Near Me - Cameron Park, California

Great service! Bought new windshield wipes and they installed. Support our local business.

The employees that work here are so kind.... and helpful too! I needed a part that another local parts store didn't have. When I called OReilly not only did they have the part but they had it on hold for me when it was the last one. The other part store is closer to my home. But the customer service is unmatched. read more

Always have what I need and if they don't they will recommend a replacement. Always cordial and usually can help with a recommendation. read more

O'Reilly Auto Parts - Smells good - Auto Parts & Supplies Near Me - Cameron Park, California

I was having trouble starting my truck in the morning, I thought I might need a new battery. Oscar was able to test the two batteries in my truck, tell me the problem, and installed two batteries for me at no extra charge. Wonderful service!! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Cameron Park, California

Amazing workers, stores always stocked. Thanks for all the help i really appreciate it.

To early to tell if all goes like it seems very much worth paying a little more for some items and hoses are gates gaskets fel pro more for parts but better than other online distributor name brand parts are quality parts worth more read more

Being the fact this store is walking distance from my home & practically in my backyard, I am ALWAYS here at this location. Ryan (I think he might be one of the managers), is the BEST. He is ALWAYS super helpful and he is my go to guy, whenever I'm needing help finding something that I can't figure out on my own. The only thing I don't like is the fact that this store closes an hour earlier than the other ones, but being the fact the guys know me at this location now, I feel comfortable only going to this store. They also price match, and have honored that a few times for me, which has also been a huge plus! I'm all about great customer service and having an overall enjoyable shopping experience, so if you are looking for that, go to this location in Cameron Park. Ask for Ryan or Graham, you will be glad that you did!! Thanks guys!! read more

Pretty well stock store. One thing I will say they better not lose Joe their manager they would be in a world of hurt. Guess there's pretty much no knowledge there but him. read more

The customer service at this location is spectacular every time I visit! The guys here are super knowledgeable and friendly. They're always happy to help with anything from helping me figure out which wiper blades I need to installing a new battery for me when I'm late for work. Ollie and Joshua are super rad and totally made my morning :) read more

Went to O'Reilley's with a radiator issue and Joe was of outstanding assistance! He helped diagnose the problem, find the right part, and helped fix it, all in a few minutes! Friendly, efficient service, really brightened up our day! Thank you so much! read more

I had the best experience at the parts store in Cameron Park today. The person who help me and my wife was Joe. Joes knows how to make you feel welcome and is very knowledgeable at his job. It was really nice to meet joe he has made me an O'Reilly fan for life. Thanks again Joe. Until our next encounter. read more

My car had a dead battery at the nearby Safeway store today in the pouring down rain. I called Oreilly and the nice woman said she would send someone over within the next five minutes. A friendly man showed up, jump started my car, showed me the problem (corrosion) and said I should get it cleaned with all the coldness we will be having. He showed me the sticker on the battery and said I should probably start looking at getting a new one. I appreciated that he didn't pressure me into getting one but I told him I'd go to Oreilly and get one today. I bought a new battery and the guy cleaned my connectors (it was bad) and installed the new one - all while it was pouring down rain. I am super grateful that they provide all of these extra services - all with a smile!!! read more

We were ready to leave early in the morning for a two week travel trailer trip to Arizona only find that our truck had a dead battery. We were able to get a jump and drove to O'Reilly and waited for the store to open at 7:30. They opened promptly at 7:30 and I entered and explained my issue. Joe promptly came to our truck to determine the size of battery that we had. He explained my options (3 battery choices) and the pros and cons. I selected a battery which Joe quickly installed. We were on the road, problem solved, by 7:45. The quality of service we received was wonderful. read more

VERY APPRECIATIVE of Jay and Joey who helped me after a AAA tow night before and starting my day today AGAIN with AAA-needed a battery and AAA couldn't supply me the AGM type I needed...at least they got me and my car to O'Reilly's-where I thought all I was going to be able to do, is buy the battery I needed..I had googled how to replace it myself (is in my trunk) but thankfully-I didn't even need to ask-they told me they would do it for me :) In and out so quick, I wasn't eve late for work-thanks guys! I will definitely be back-ANY and every time I need parts! read more

This is my favorite Kragen in the area to go to the employees are super knowledgeable and helpful especially for the do-it-yourselfers like me that occasionally they're hand-held and walk through the process fixing their vehicle. I personally believe this reflect on their leadership, so good job Charles! read more

I brought my sister in laws car in to get battery tested. Soon as I walked in I was greeted by a big smile from joe. I let him know what I needed and he immediately was on it for me. Of course the battery is dead and I need a new one. He recognized their battery let me know it could Still be under warranty, and it was. He got a new battery and changed it in the parking lot for me. He also noticed my maintenance light on, so he checked my oil and transmission fluid. Talk about ABOVE AND BEYOND. Joe is so cool, only dude I will come see at O'Reilly to help me from now. Got a loyal customer because of him. Thank you Joe. read more

The manager Charles helped us with a piece of our car that was damaged. He went out of his way to help us out. Great customer service from the sales associate as well, thank you! read more

Robert W went out of his way to help me by going out to my car and inspecting my license plate frame. Took it apart and straightened it for me which made it so my purchase became a return. Although it may seem little, I was very impressed and thought how it's uncommon that the younger people take the time to go that far to help. Most everyone is in such a hurry and uncaring anymore! Thank you Robert your a great employee!!! read more

These guys sincerely are the Best of the Best! No matter when I've gone there! They have the problem solved and products to support my need... and, a veryyy Best for me as a lady whose knowledge of auto issues are nil. They are very very knowledgeable. Jason n David have not only answered my problem but installed my new brake lights n fixed small problems that assure my safety... I applaud, their good work, and old fashioned ethics.. our community has a gem here and I love n thank them each and all. Thank goodness for their sweet and happy nature to Always be there. Trusting their expertise is a Blessing... read more

Damn! Was I treated great! My brake light was on on my '87 Toyota pickup. I bought a $3 can of brake fluid. I asked the counter guy where I could get it added. I'm in my 80's and I don't mind a little help. The guys says "I'll help you" and he comes out and adds the fluid. Tells me it was below the minimum level. Thanks Joshua. All for a $3 sale. Good guys. read more

Don't buy from this place. They make you do a sing and a dance if you want to return a defective car battery. Waste of time!!! I'll never come back read more

I came into O'Reily's in Cameron Park needing a part to better secure one of my battery cables to my battery. It was after a long day at work, and coming out to my car not starting at all. So need less to say, I was a bit irritated with my situation when I arrived here. Also, I thought it was going to be nearly impossible to find someone to listen to me painfully trying to explain my situation, due to my lack of knowledge when it comes to cars. I was immediately greeted by Joe, who was standing behind the counter. He was very kind and patient as I attempted to explain my situation. Without hesitation he offered to come out and take a look at what the problem was. Even with other customers in the store, he excused himself with his co-workers, and came right out to my car. He was able to quickly diagnose the problem, knew exactly what I needed to fix it and offered to fix it for me. I was very impressed and relieved to find out the part i needed was only $3. He didn't try to get me to buy something more expensive, he didn't try to sell me anything else, he simply rang me up for exactly what I needed and came right out and fixed the problem in less then 5min. The entire time he remained friendly, professional, and had a smile on his face. Absolutely was the best part of what had been a pretty lousy day. Everything I could have asked for exactly when I needed it. I'll definitely come back to this location in the future, and if I need help with anything, Joe will be the one I'm looking for! Thanks again Joe, wish there was more people like you out here! Your the best! read more

Manager was extremely rude when I purchased an item with used parts included in box. Obviously a returned item. Manager was more concerned with looking up the employee who returned item to reprimand them than help me out. Also multiple computer problems with different computers resulting in a long wait for all read more

This morning was the best experience I have ever had with customer service -let alone auto service. I am super novice when it comes to cars so the fact that the manager, Michael, not only walked me through what my car might have problems with by listening to my inexperienced explanations but he also didn't try to take advantage of my lack of knowledge - always a good feeling when you're not being up-sold like Jiffy Lube. When I need the parts he recommended I will definitely be going back. read more

Just wanted to thanks to the ones who helped me over here. The service was very professional and they did a really good job. I especially want to give a shout out to Adam who was the one who really helped me out and is the real reason I'm giving this review. Really cool guy. He told me exactly what I needed to know, which no other place could do for me for some reason.... Thanks for the help! I highly recommend this place. read more

I won't be going back. Terrible customer service i received. Cashiers are not paying attention to customers. I was left standing in line like a respectful person while they allowed rude people, that came in AFTER i waited in line for several minutes, to be waited on first while i waited my turn. When i finally got to the cash register the cashier got me started and then went off to get something for another new customer while i waited a few more minutes for him to come back and finish my transaction. I finally pulled my debit card out of the machine and left my products on the counter. I guess it pays to be rude there but i will take my business elsewhere. I use yelp all the time and have for years. This is my first negative yelp review. Auto Zone is not far away and has awesome reviews. I Will be buying my wiper blades there today. . read more

Super good costume service. The guy that worked with us (Shayne) was probably the nicest guys I've ever encountered at any auto store. Gave good advice as well as good service. Thank you Shayne you're a good dude read more

Terrible service. Justin would rather be in the back talking rather than help customers. Someone needs to tell him who really is responsible for his paycheck. read more