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    Verizon

    2.2 (92 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

    Services - Verizon

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    Junior A.

    If you are looking for new verizon service or anything with verizon come here . Super fast and friendly people. Great customer service and it's okay that one of the reps was a cowboys fan .. lol ... thanks again .

    Really????

    Verizon owes me $398. I don't know what else to do. I've called support and talked to 3 departments. I went in to the corporate store and they're telling me to call again because there is nothing they can do. They said when they pull up the account, it shows that a $398 credit was applied but when i show them my account and bank charges that lists it never came in and was never deducted from the bill.. they say they don't know what's going on. So who does? UPDATE!!! They are calling support for me. Stay tuned!!!

    On hold to speak to a supervisor,  never got one. ..I had to hang up after 50 min.

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    10 years ago

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    8 years ago

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    Verizon Customer Service

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    Page 3 of 3

    Ask the Community - Verizon

    Review Highlights - Verizon

    I had considered switching carriers but the service and attention from Rosemarie kept me with Verizon.

    Mentioned in 5 reviews

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    Best Buy - Gilbert

    Best Buy - Gilbert

    2.5
    (250 reviews)
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    Throughout the years my husband has drug me into this store. Over the years, I guess you could say…read moreit has finally grown on me. I find myself staying in here longer and longer each time. My favorite section is Dyson. I love looking at all the new gadgets. I already have my eyes on an in-room purifier for Christmas. I saw my husband's eyes light up and I was like oh no, I knew this visit was about to get longer. He took me over to their e-bike section. Which I didn't even know they sold those here. Our associate was Roosevelt and oh boy were we lucky to have met him. He was so helpful with getting the bikes out, letting us test them, was extremely knowledgeable and had a fun sense of humor. Anthony got his wish and we left with his Father's Day gift. Thank you all, Best Buy was a lot of fun!

    Best Buy is one of my favorite stores, the selection is amazing and they have a little bit of…read moreeverything. They have even had collectors legos where they have been sold out elsewhere. Our experience tonight was worth writing about. We had prompt service, while we were looking for a home security camera. They even helped us find a package that made the cameras much more reasonable. They were so good in fact, we broke down and bought two e-bikes from. Overall (5/5): they had a good selection of items in stock and were prompt to help us. Customer Service (5/5): Roosevelt was amazing, we appreciated him helping us with the e-bikes and selecting the right ones for us. They did such a great job helping us load them into the car. Store Layout (5/5): the store is verge well kept and organized. Store membership (3/5): This is the only drawback, you know have to pay-to-play to get the maximum benefits. Even if you spend a lot in store they no longer have the generous Best Buy elites that helped with extended returns and bonus dollars seem harder to earn. Whether you're looking for a new appliance or a new TV, Best Buy is definitely a go to for us.

    Batteries Plus

    Batteries Plus

    2.8
    (11 reviews)

    Discovered this store after visiting the Navy Federal Credit Union ATM's next door…read more I've used batteries Plus for a variety of projects from my Harleys battery to LiPo backups for electronic systems. Battery Plus also offers cell phone battery and glass replacements on site. Both stores I've visited have helpful knowledgeable staff to assist you in determining the best product to meet your needs.

    About 18 months ago I purchased, through At&T at Costco, an I-phone and cell service. The phone…read moredied two days ago. Spent about 8 hours trying to find a repair- nothing from AT&T, nothing from Costco and nothing from Apple (other than I could wait two hours to speak to someone at the "Genius Bar.") The young man at the AT&T store in Costco suggested I go to Batteries Plus. He felt it was a problem with the screen. Mikayla at Batteries Plus was simple incredible! She was the only person who showed motivation to help me. She was also totally transparent and acknowledged that while it was most likely a screen issue (she could tell the phone was operating- we just couldn't see anything on the screen) she may have a problem removing the screen. This particular phone apparently has a paper thin screen, making it difficult to remove without causing peripheral damage. I may not be describing the problem precisely. What I do knowis that Mikayla was competent and motivated to help. By the time we were finished, I knew she was amazing! Things happen, and I wasn't so much upset with the phone breaking as I was the total indifference from every person I contacted to try and understand fix the problem. I went to the local AT&T store and they couldn't or wouldn't help me. The agent couldn't see the serial number and I didn't have the original paperwork. For reasons I don't understand, he said he couldn't look at my purchase history. Lesson learned and I will keep every piece of paper connected to any future phone purchase. Mikayla at Batteries Plus in Queen Creek stands out as the most responsive, helpful and professional customer service person ever!! She was 100% willing to help me and did a phenomenal job fixing my phone. Thank you so much!!

    Verizon - mobilephones - Updated July 2026

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