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    Verizon

    2.4 (73 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

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    No signal not working at all
    Feda Y.

    If you are from Washington DC south east SW forget Verizon Verizon doesn't work at all in this area. I have to change my five carriers. I just moved in, but unfortunately I don't have a signal here. I have to move to somewhere else.

    Virginia Verizon, their trucks block traffic as usual
    Christian L.

    The worst!! Rude staff. Nothing but compounded problems. Expensive phone service. Wait time to call in - 17 to 28 mins: unacceptable. Review: 1

    Verrrrrrry expensive
    Fox E.

    No Line On The Verizon. U2 knew what they were talking about. Insanely expensive, contracts that are impossible to get out of financially, and not helpful when you come in asking for help. Although this location was a lot better to me than many of them have been.

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    13 years ago

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    7 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    9 years ago

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    8 years ago

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    15 years ago

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    15 years ago

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    11 years ago

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    14 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    12 years ago

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    8 years ago

    Verizon is not to be trusted. If you buy a phone from this store you are taking your chances.

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    9 years ago

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    9 years ago

    Great experience at this store. Wonderful "Solutions Specialist" Getenet helped us (older) people find everything we needed. A++

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    15 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    13 years ago

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    Page 2 of 2

    Verizon Reviews in Other Languages

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    Review Highlights - Verizon

    Robert (CJ) was seriously awesome when it came to transferring our services.

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    T-Mobile

    T-Mobile

    (13 reviews)

    $$$

    Save yourself and go to a different location, or maybe save yourself the trouble and opt for an…read morealternative phone company. This was not my first time with a less than average experience at this location- feel all they care about is commission and making a pretty buck. As soon as Vaughn found out he wasn't going to be selling anything and we were trading in a phone (we imitated a process for upgrade at a location closer to us but were told we needed to go to a corporate location to trade it in), his demeanor was less than welcoming, he was muttering so we could barely hear what he was saying, and he was just haphazardly throwing things around. There was an admin issue and he said he couldn't help us- I asked very kindly, since it was an error on T-Mobile's part could he fix it and then help us so we could complete the transaction. He said there was nothing he can do, and made me call customer service. Customer service said that they could fit it in store so we could finish it, but Vaughn refused so I asked for the manager. After a bit of waiting, Brandy (the manager) came out with no intention to help- just straight off the bat- "this ain't our fault so you should go back to the other location" despite the simple fix that customer service recommended them and then threatened us with a restocking fee of some sort-for what, I have no idea. No wonder Vaughn behaved the way he did, his boss isn't any better. If you do decide to go into this location, good luck! Hope you don't have the same experience as me.

    Very disappointed by customer service at the Springfield Town Center store. I Just visited to…read morepurchase an iPhone 15 and add a new line to my account. The associate was not welcoming and almost dismissive. He told me the device wasn't available at his store even though a T-Mobile call agent directed me to go there. He then asked a colleague if customer service had called him and the colleague said no. The associate seemed to want me to just go away and didn't offer to help in any way, like by finding the device at another store. Stay away from this store if you expect good customer service.

    AT&T Store

    AT&T Store

    (11 reviews)

    $$$

    Worst customer service ever! Emily and another sale rep (male) stood outside the store, we tried to…read morewalk into the store to purchase 3 iPhones 15s, they told us we couldn't come in the store to look at the phones and recommended we go to Target to get the phones. I was warned by another At&T location that this store customer service was poor, should've taken their advice. If I could give a zero I definitely would, both of the reps laugh in my family members face after I asked why we weren't allowed to enter the store. My mother felt as if we were racially profiled when the reps spoke about customers stealing. Honestly I'm still in disbelief that they told us to go to Target. One word for this store Ghetto. I highly recommend AT&T higher cooperation take a look into the immaturity of their employees.

    Don't jump all at once! These employees are not helpful at all! We went in to return AirPods we…read morebought only a week before that weren't even opened and charged $25 for a restocking fee when clearly on AT&T website states as long as Apple products are not opened can be return without a restocking fee. Mind you again it was under a week we had them. We paid still and called AT&T like they mentioned we do. AT&T customer services also stated we shouldn't have been charged and put notes on our ACCOUNT that it was the policy. When we called them back to let them know Ronald refused to even check our account to read the notes AT&T put in 5 mins before calling them. Ronald kept it short and said that he couldn't help because he wasn't the manger and when we asked for one they apparently didn't have one on that day. Also the phone number on the receipt is not their store number. It's a number that redirects you to some random sales line for AT&T. Buyers beware. Go to an actual corporate location!!!!

    Verizon - mobilephones - Updated June 2026

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