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    3.2 (5 reviews)
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    4 years ago

    Honestly everyone there was very helpful and it was an easy smooth transaction. Donavan and Cameron were super helpful

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    9 years ago

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    7 years ago

    Best customer service I've received at a Verizon store. Been coming here since I had a blackberry.

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    7 years ago

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    8 years ago

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    Ecotopia

    Ecotopia

    3.8(14 reviews)
    8.3 mi
    $$$

    I went in Ecotopia over the weekend because I'd heard they have a great selection of audio…read moreequipment. That's an understatement. There are stacks all over the store of receivers, tuners, turntables, and speakers. The owner, Moses, was super friendly. He was helping some other folks when we went in, so after he was done with them I asked him for his advice. I didn't realize that meant he would spend almost two hours with me, showing me what equipment he had. He really seems to know his stock back and forth, pulling out names of speakers that were under stacks and insisting that he'd love to let me hear them if I wanted. He told me about the speaker designers, the characteristics of each brand, and what kind of sounds would be emphasized with each. He insisted that every piece of equipment was fully checked when he brought it in He laid out all my options, within my price range, for the styles of music I listen to, and preferred making me listen to different speaker combinations rather than describing them to me. This took some time to attach and detach each set from the receiver, but I really did learn a lot about what the different speakers sounded like, and which brands have similar profiles. Ultimately, I was happy to have a guide that was patient. I didn't anticipate spending so much time to do so, but I don't regret it at all, since it is an investment. I found a set of speakers that I love (after listening to about 10 different sets) that should be perfect for what I need. Ultimately, I think I maybe paid a higher price than I would have gotten on ebay or craigslist for my speakers, but Moses was ridiculously helpful and patient with me and was happy to give me the information I needed. I'm also sure that the speakers are in good working condition - which is worth a lot as well. I don't know about the repair aspect of his shop, but if you want to buy some modern or vintage equipment, Moses can hook you up.

    Owner or manager could not be bothered to acknowledge me being in his store. I stood around for…read morealmost 15 minutes without so much as a hello. When I poked my head in back a guy there said he was a customer I told him good bye. As I began to drive off a bewildered man came out with a phone pressed to his ear and kept apologizing he was on an international call. I showed him my envelope with $1500 cash that was going to be used in a purchase at that time. Then he says its not about the money. What is it about then Ecotopia? Is it about being all alone in a store with nobody to help because they are on international cell phone calls? Please I will not be back, ever.

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    Ecotopia
    Ecotopia
    Ecotopia

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    Best Buy Southfield

    Best Buy Southfield

    2.0(66 reviews)
    5.9 mi

    I visited the Southfield Best Buy to pick up an online order and waited at the online pickup…read morecounter while employees at the regular checkout line continued assisting customers there. No one came over to help the online pickup line, even though I was clearly waiting. When I asked the door greeter how the system worked, she explained that checkout employees are supposed to rotate between the regular line and online pickup. That rotation was not happening during my visit. From where I stood, customers in the regular checkout line were consistently prioritized while the online pickup line was not acknowledged. The experience left me feeling overlooked and concerned about fairness in how customers are assisted. Clearer coordination and consistent rotation between lines would make a big difference. Until that process is more consistently managed, I'll likely take my business elsewhere.

    PURCHASED 6/13/25 - 1 out of 5 (WORST CUSTOMER SERVICE I HAVE EVER SEEN!!!)…read more I purchased a Samsung 50 inch TV. The TV had some audio issues, so I brought it back to the store to exchange it. After some back and forth, they finally exchanged it for the same model, which was acceptable. I took that TV home and when I took it out of the box, the screen was cracked. I brought it back up to the store the next day and they would not exchange it for another TV or process a refund. The Manager ZACH said because the TV was "physically damaged", they wouldn't do anything. He was very smug and unsimpathetic. I have never had a situation where I purchased a defective item less then 24 hours ago and the store would not take it back. Buyer Beware, I am out $350.. UPDATE - 6/18/25 - 5 out of 5 (GREAT CUSTOMER SERVICE!!) I reached out to Best Buy Customer Service via Twitter on 6/14/25, and was messaging with a person named Ezra. I provided all of the information and they were going to look into it and get back to me. I heard back today and they said to go back up to the store and they would exchange the TV for another one. I met with the Manager BRYCE and he was great, a lot better then the previous Manager I dealt with. I opened the TV at the store, to make sure it was not damaged. I just got home and set it up, everything is fine. Mixed reviews on this whole situation..

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    Best Buy Southfield
    Best Buy Southfield
    Best Buy Southfield - Best Buy in Southfield MI

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    Best Buy in Southfield MI

    Bose Factory Store

    Bose Factory Store

    4.7(3 reviews)
    8.5 mi
    $$$

    I am so glad I bought my sleep buds before they took them off the market for battery failures for a…read morebit. The staff were helpful and informative here. The sleep buds charge 90% of the time and it's usually the right sleep bud that automatically disconnects itself inadvertently here and there. It just requires me to check once or twice before bedtime to make sure they have fully charged. It usually only takes about an hour to fully charge. They do work well and like a charm when they do work however. I have had many good and longer nights of sleep because of these little buds and they help me sleep through loud neighbors having parties or whatever outside sounds might have woken me in the past.

    I just want to throw a huge shoutout to two guys that took great care of me. Last weekend I was…read morewondering around the mall with my family and decided to stop into Bose since my speaker had just quit taking a charge. Ended up talking to Brandon and he told me to bring the speaker in and he would see what he could do. Today I walked in and was immediately greeted by Cruz. Him and I got to talking and he walked me over to Brandon. Brandon with a smile on his face says, "I remember you, go ahead and take care of him." Just like that, I had a new speaker. These guys hooked it up for me and I am overly joyed by the customer service I received there. Will definitely be going back when it's time for my surround sound system!

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    Bose Factory Store
    Bose Factory Store
    Bose Factory Store

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    RKST - Radios, Knobs, Speakers & Things - the set up

    RKST - Radios, Knobs, Speakers & Things

    4.8(26 reviews)
    7.0 mi

    5 Stars This is…read moreprobably the second review I've written in my adult life--but Radio Knobs and Things absolutely earned it. I called them in a bind with a completely dead audio system in my show car. Despite being booked out for weeks, they told me to bring it in right away--and somehow worked me in for a full diagnostic. What they found was shocking: a blown amp, bad wiring, and crossovers installed in the water catch by the last installer (a major chain). Venard, Chris, and Ty didn't just fix it--they gave my car the system it always deserved. No upselling. Just top-tier workmanship, clear communication, and a sound system that absolutely rocks. The difference is night and day. Can't recommend them enough. Total professionals and rock stars all around.

    3 Stars due to the efforts of the qualified Installer that was abled to undo the coworker lousy…read morework. I went to get a remote start & alarm installed in my automobile at Radio Knobs Speakers. After selecting an alarm with the features I wanted, such as the remote alarm, automatic start, and allowing me to operate the features that came with my car, trunk release, and the ability to use my cell phone to operate , same as the key fob. To my horror I arrived early and was there almost to closing . As I got into my car nothing was working as it should have. They didn't even check to see if the job was okay. To my surprise the installer attempted to put blame on my cars age, his boss the owner kept silent to my surprise. They hadn't even connected the trunk release and wanted to charge me extra. Thank God there was a qualified installer that came to the rescue. He went over everything the following day, apologized for the inconvenience. I would not recommend this place to my worse enemy.

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    RKST - Radios, Knobs, Speakers & Things - The Front of the Store

    The Front of the Store

    RKST - Radios, Knobs, Speakers & Things
    RKST - Radios, Knobs, Speakers & Things

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    Verizon Wireless - electronics - Updated May 2026

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