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Verizon

2.4 (117 reviews)
Closed 10:00 am - 5:00 pm
Updated 1 week ago

Services - Verizon

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9 years ago

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11 years ago

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12 years ago

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16 years ago

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10 years ago

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13 years ago

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8 years ago

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11 years ago

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10 years ago

I experienced great customer service here. Forest went above and beyond to make sure my issue was resolved. Thank you Forest.

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8 years ago

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8 years ago

Sorry for saying but had to say something.. been here a dozen times and half of the time employees are somewhat rude

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Verizon Customer Service

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13 years ago

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12 years ago

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11 years ago

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6 years ago

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8 years ago

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12 years ago

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14 years ago

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10 years ago

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10 years ago

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9 years ago

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12 years ago

Found the wait here to be very long. Once I waiting 25 minutes only to finally get help and find out what I wanted was out of stock. Sucks.

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10 years ago

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10 years ago

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9 years ago

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7 years ago

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10 years ago

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8 years ago

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11 years ago

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14 years ago

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13 years ago

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18 years ago

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12 years ago

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11 years ago

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Page 3 of 3

Ask the Community - Verizon

Review Highlights - Verizon

After encountering a crappy experience from a competitor "authorized dealer" VZW store, I was glad to have come here.

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People searched for Mobile Phones 117 times last month within 15 miles of this business.

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AT&T Store

AT&T Store

2.6
(56 reviews)

My recent 2nd visit exceeded my expectations. Alexander was the very best. With a friendly, helpful…read moreattitude, he resolved my issues. Alexander is a standard by which all others are to be measured. The store manager very kindly asked and confirmed that my experience went well, my first visit a few days ago, not so much. The person did not seem happy or eager to perform his job. He seemed to get me done, even though I was purchasing a $2,500+ iPad and a new contract. I had to go to the Apple Store to confirm I was making the right choice, which I didn't, so my 2nd visit was to return and reorder a different new one. I am a 20-plus-year AT&T customer and do hope signal strength improves, as I have been considering other carriers. 5 stars to Alexander, he's worth asking and waiting for.

We bought two Apple iPhones and one iWatch from this store a couple of weeks ago. We have been ATT…read morecustomers for over twenty years. The phones operate properly but the watch does not. We returned and were told to make an appointment another day to meet the manager, which we did today. Without examining the watch or discussing the issue we were having, she brusquely told us we had just missed the 14 day warranty period and that it was therefore not her problem; and were told to call Apple. When we were spending several thousand dollars for the phones and watch, we were treated politely; but when we needed service after the sale, we were treated very poorly. This was a very disappointing experience.

Santa Barbara Auto Stereo & Wireless

Santa Barbara Auto Stereo & Wireless

4.5
(92 reviews)
$$

Alan Gold is old-school service, support, and dedication in everything he does. He has excellent,…read moreeasy-to-talk-to techs (Luis was as warm as he was masterful), and has been doing this since before people knew what a CD was. He's iconically earnest and perfectly cantankerous about getting you the best hardware and/or service he knows of. And he knows everything. He has the tall trophies, broken bones, and big belt buckles from literally decades of rodeos. When I first started working with him about 10+ years ago, I couldn't quite tell if he was the real deal or not. It felt a little like I'd stepped back in time or something. But he came through so many times with texting support on weekends when I was trying to watch a football game on DirecTV. Or if was something to do with the high-end car stereo he'd installed, he'd say, "bring it in around 10am when we're a little slower and we'll check it out right away." Alan has stood behind every product or service he's ever sold me. We all know how rare that kind of integrity is in our world. His shop may not look "glamorous" for those used to shopping in Apple stores, but he's not selling image. He's selling and installing the best car stereos on the market. Brands and systems that are almost always better than what Toyota, Lexus, or Mercedes Benz installed in your brand-new car. My wife's new Toyota, with all the bells and whistles that Toyota throws at their "Limited" lines, still doesn't have Apple CarPlay that connects wirelessly like the one Alan installed in my 6-year-old RAV. I do not believe there is truly anyone else (in SB county!) who could possibly know as much--much less "more"--about this world than Alan Gold. And now that he's repping Frontier Fiber for home and business internet, a TRUE Gigabit (and beyond!) service where you get better, 5-20 times faster, CHEAPER service than the Cox Monopoly game in Santa Barbara ever provided? What's there to think about? Give the man a call. Alan Gold is golden.

Everthing! Fast and thorough. Alan, the owner, is incredibly…read moreknowledgeable about all brands and options. Make sure to ask. He won't steer you wrong. We've been using his services for a couple decades.

Make It Wireless

Make It Wireless

4.0
(2 reviews)
$$

DONT BE SCARD SILLY! I was scared to switch at first because its change~ I cant upgrade for free…read moreand I have to drive to pay in cash every month~but its really worth it. I've been using Make It Wireless for a year and I've saved over $485!! I do the unlimited talk and text and LOTS of net (there is more net then I ever use in plan) and I pay $45 TOTAL~with no hidden charges or tax or overages added to my bill EVER! I talk and text LOTS and Im always on the net and I've NEVER gone over net/talk and text is unlimited!! Im with Verizon~ Do not do the $30 plan~its really easy to go over your time and will end up costing you more then $45. I like the staff and the owner. I usually go to Petco and Trader Joe's on my way to pay my bill since TJ is close (funny the owner also works at TJ part time and is a genuinely nice and hard working guy). Its a bit of a hassle to drive there to pay cash every month, but I FIGURE THAT I PAY MYSELF ABOUT $40 CASH EVERY TIME I DRIVE there (thats allot of free food at TJ's and Petco dog toys) because thats about what I save by driving to Make It Wireless to pay my bill! Boy, I sure love this "no monopoly" law that allows small businesses to sell the same service from the same towers for less then half as much! P.S. My girlfriend and her husband switched last year to MIW and they said they saved over $600 because they were always paying overages (and tax on overages) and other hidden fees! Oh and we dont miss those long Verizon phone calls to "discuss" how to prorate your overages (more like BEG them to lower the $100 plus in extra hidden charges. WHAT A STUPID NIGHTMARE it was dealing with Verizon and there high scam charges. The discount~pay as you go plans in the small shops (like MIW) they use the same towers and its just silly to pay more then we have to!!?? What are you going to do with the $300~$500 you save every year?? Or maybe you have hundreds of extra dallers to waist every year because you're afraid of change??

A serious budget hunter "I don't do retail" friend of ours turned us on to this little corner…read morewireless service provider and cell phone shop on Milpas. After a friendly conversation with Sean (store manager) We decided to stay with our original carrier. But our friend loves it. She has an iphone and pays $60 monthly flat fee for unlimited service/data. The service is Page Plus / Verizon network , handled by Make It Wireless. The monthly fee is as cheap as I've seen, but the rub is, it's a cash only store. Meaning to keep your service, you need to stop by and see Sean every month, unless you pay a few months in advance. I dunno, seems a bit of hassle. Our friend has been using them for more than 6 months, and says her cell/data service is OK and she's had a few problems but they were resolved quickly and professionally. I remain curious and maybe more willing to make the leap after I get our next phone bill from Verizon.

Verizon - mobilephones - Updated July 2026

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