Dr. Lavine met us and our cat for the first time on the day we had to say goodbye. He was the only doctor who answered his phone after hours and was able to get to us by the next morning so our girl didn't have to suffer. He came extremely prepared for the euthanasia, offered the kind, warm and gentle approach we needed and went above and beyond to help us with insurance billing, as well. We would choose Dr. Lavine again if given the chance. read more

Believe the other negative review left by Sam. I have had a similar experience. Had a great first visit with this vet. After that, they were completely unresponsive - especially during emergencies. Jeff (i don't think he deserves to be called Dr!) completely ignored my texts, emails and calls during TWO emergencies. I ended up taking my cat to blue pearl bc I simply couldn't get a response from them. Call these people only if you want an initial great visit and then pray that you never have an emergency bc they will be nowhere to be found. Truly the worst service possible. read more

Dr. Jeff and Jillian were kind and gentle with my very sick, very aggressive, scared cat who had howled and screamed when a previous House call vet had taken blood, but they were able to do it and also do a urine cystocentesis without almost any reaction from the cat at all. Dr. Jeff went out of his way later on the day of euthanasia to come, when I first cancelled, and then changed my mind afterward. The cat's passing was peaceful and calm. Dr. Jeff and Jillian are wonderful and caring and I recommend them highly. Thank you so much for all your help! read more

I called and there was no answer. I then received a text asking me to text or leave a message. I texted all my information: what I needed for my two cats, and my location (which is in Queens, NY, part of New York City). No Response. None whatsoever. Not even the courtesy of saying he couldn't or woudn't come. read more

Top notch vet. Really caring, really knowing his stuff well. Cant recommend him highly enough

Came on a Sunday to take care of my mom's cat who was super sick. Very catering and a pleasure to work with.

(Read the whole review) We found Dr. Levine on google, and were amazed. His prices were lower than any vet in the area, and having a vet visit us at home was a lifesaver, one of our cats is extremely anxious and nearly has a heart attack when taken to a physical vet. We used him for two years, for checkups, and everything was great, he and his assistant were fantastic, lovely people. Unfortunately, in February, our cat had a seizure. After the seizure was over, we called Dr. Levine and made an appointment for the next day. Citing that he felt her kidney was enlarged, he scheduled us for an ultrasound at a vet downtown. After getting the results, he told us "her kidneys look fine, I am just a little confused because I swear one kidney felt much larger than the other." "I have an appointment uptown, and will stop by after to double check." Not only did he not show up, he has ghosted us since, to the point where we got a new doctor. Our new doctor, when sending them medical records, remarked at our cats kidneys - finally seeing the results for myself, she has advanced kidney disease and two atrophic kidneys. Dr. Levine either never looked, or did not want to treat our cats, and fed us lies. At best, this is unprofessional, at worst, this is malpractice. We could have been giving our cat medications, renal diets, hospital treatments this entire year, if Dr. Levine told us the results correctly, and hasnt ghosted us the entire year. Depending on our upcoming vet exam with a new doctor, I will be considering legal action. **Update** Our poor girl has passed away. I would have spent the past 9 months completely differently - I would have started treating her immediately, we could have done something. Now all I have is regrets and a hole in my heart. read more

Just an amazing doctor who really cares and knows what he is doing and I am grateful that there are people who are so dedicated to their work and care and understand that our dogs are like family so I highly recommend. read more

VetCierge - Baby Bongo couldn't contain his excitement for his Vet visit - Veterinarians Near Me - New York, New York

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I can't begin to explain how grateful I am for Dr. Levine. My beloved cat Stanley was suddenly diagnosed with congestive heart failure, given only a few weeks left to live. It was soul-crushing, to say the least, but I kept him comfortable during the last few weeks of his life. When the time came that I had to put him down, I called Dr. Levine to come to my house to do it. He was kind, patient, compassionate, and helped me through the worst moment of my entire life. He returned Stanley's ashes rather quickly (and was very responsive while I was anxiously following up with him on the process). He also provided paw prints and a beautiful care package, including grief support systems. While this is the darkest time in my entire life, I'm thankful that someone like Dr. Levine took care of my sweet boy in the last moments of his life, and even afterwards. I would recommend his services to anyone in New York. read more

Had a at home visit for my dog. The two vets are friendly but unable to perform any test, did not have any shots / medicine with them. I do have a difficult dog, but that does not justify $200 visit. The main vet said he will contact me afterwards regarding vaccination and further arrangements. NONE. I thought they might be busy and I sent a text to follow up. NO RESPONSE. Going to people's home to pet some dogs / cats and charge $200 must be a nice business. Shame on you. read more

VetCierge - Veterinarians Near Me - New York, New York

Doesn't look like he's open anymore. Doesn't take or return calls or emails anymore. We last saw him pre-COVID. He was good then but odd that he just vanished. read more

Vetcierge warning: I thought it important to share my experience to help others avoid what happened to me. Vetcierge is Dr. Jeff Lavine who comes to your home in the NYC area. He's basically a one man show and comes with a vet tech. He seems like a good vet and did a good job with my cat, but he never sent me results of his blood test and paw scraping sample that I paid for, let alone a receipt for services. It's been over a month now. I sent him two emails and text, to which he never responded. I left him a voicemail, to which he finally sent a text back saying he would call and that he only just saw my text and that it was uncharacteristic to not follow up and that he'll check his records. He never called or emailed back. My friend who used him said he seemed good, but also had to hound him for follow up. I really need to know what my cat's kidney values are from the blood test for my records, as he has kidney issues. I paid Lavine / Vetcierge with Venmo on the spot. If he lost or forgot to send the samples in, it would be helpful for me to know as he could at least refund the money for those tests. At this point, I guess I have no choice but to dispute the charge. I hope this is helpful for others to know. read more

Dr. Lavine has taken great care of my Buster for several years. He's warm and caring, and is excellent at diagnosing and managing his health issues. He's treated him for an autoimmune condition, IBD, arthritis and hypertension. Buster loves him and his assistant Cleo, who is great at keeping him still and also calming him for the blood draws and other procedures. I would not hesitate to recommend Dr. Lavine! read more

VetCierge - A little peanut butter at the end of exam - Veterinarians Near Me - New York, New York

I have a 5 1/2 year old Chi & treat her like a child. I only want the best for her but finding a vet that is affordable & cares for the animals is some what rare. I started making calls & most vets in NYC want $200. just to walk in the door. I have asked the vets if they can do a check up outside so I do not have to walk in the door & pay $200. They of course said no LOL Then I was speaking to a friend who told me about Dr. Lavine. She said he does house calls & I automatically thought he would be a fortune. Well was I mistaken. He not only cared so much about my baby & was very, very nice but the best of it all is that he is affordable. I also loved that he calls to check on your pet the following day & if you have questions for him he will answer them without a problem. I recommend him to everyone who wants a great vet that cares. Him coming to your home/ apt is also so amazing as it makes your pet feel so much more comfortable. Best Vet I have ever found!!! read more

VetCierge - My baby Diva LOVES Dr Lavine!!! - Veterinarians Near Me - New York, New York

It's OK medically but expensive. Others have commented on required extras. They made me get a rabies shot for my indoors cat, which I would have preferred not to get. read more

I could not recommend Dr. Lavine enough! He is truly amazing and I am so glad I found him! He is extremely knowledgeable, patient and caring. I had a ton of questions about vaccinating my cats and he was happy to answer any concerns I had. He also gave my cats treats and made them feel comfortable. I love my two cat babies so much and would not trust them with just anyone! My two ragdoll cats adore him! Dr. Lavine is the best!! read more

We called Dr. Lavine because we knew our dog's time had come and wanted him to be put to sleep in his own bed in his own space. The first time I spoke with Dr. Lavine, he spent 20 minutes, maybe more on the phone with me asking all sorts of questions and giving advise. I was amazed since he was not our usual vet. I put off the first appt. and then called again 6 weeks later right in the middle of the COVID-19 pandemic. I was not sure if he would even come to our apt. during this time, but he agreed without hesitation. Dr. Lavine arrived, with his assistant Clio and both were the most kind, compassionate, respectful people I have met in a long time. All 3 of these attributes made what could have been the worst day, not so terrible and we are grateful for that. Our dog went over the rainbow bridge peacefully and not at all stressed. read more

I have no idea what I would do without Dr Lavine and his team. My dog, Alan does NOT do well around people he doesn't know, and living in the city makes his anxiety and aggression even worse. Having Dr Lavine come to us in our home has been absolutely invaluable, especially since Alan is diabetic and his condition requires frequent vet visits. In addition to the value of having an at home vet, Dr Lavine is kind, knowledgeable and feels more like a friend coming over to visit. I would recommend him to anyone! read more

Dr. Lavine is certainly someone I will always refer any dog owner to. I needed someone I can trust and other veterinarian clinic reviews are so inconsistent- but BELIEVE me that Dr. Lavine genuinely cares for pets despite however busy he was that day. I have had 2 emergency situations with my beloved maltese dog and Dr. Lavine has been so caring and committed to helping me both times even as I called under an emergency need in his busy day. The first time was during quarantine and my dog had a tick embedded in his lower eyelid. Dr. Lavine was committed to finding a time slot in his already busy day to drop by and remove the tick as well as give a thorough examination while we met outside (COVID quarantine). He thoroughly answered all my questions and concerns and did a full exam of my dog to ensure there was no other ticks on him. The second time my dog had injured his back and was in pain. I called Dr. Lavine again as my local vet was so backed up for days. Dr. Lavine helped me assess treatment priorities, then booked an emergency appointment with Pure Paws for me that same day and I was able to get my dog the treatment and medicine needed. Dr. Lavine did this entirely out of his own passion for animal healthcare and has my trust and gratitude in backing his reputation. read more

Dr. Lavine and his vet tech Cleo are truly the best. I have three cats, and Dr. Lavine is always ready to help. Something is always going on with one of them, and I'm so grateful that they are always able to accommodate me and figure out what's going on. Thank you for always being awesome, Dr. Lavine and Cleo! read more

My new rescue was incredibly fearful, so I figured an in-home checkup would be best for her. Dr. Lavine and his assistant are absolutely amazing! They were thorough and efficient, despite the no-AC, walk-up environment, and took the time to explain things in detail. They are very responsive and accommodating, even came back the day after to pick up a poop sample. Would highly recommend to anyone uptown! read more

Dr. Lavine has been caring for my seven dogs and one cat for many years. He is an excellent diagnostician and a loving and caring vet. I trust him with my "children" - what could be higher praise? Also, I run an animal rescue organization which removes dogs and cats from the NYC (kill) shelters. Dr. Lavine cares for each of them when they arrive at their foster homes. He's the best -- committed and caring. read more

Dr. Jeffrey Lavine and Clio were impeccable. I called the same day and they arrived within the hour to check in on my cat. Dr. Lavine and Clio were caring, attentive, gave me tons of information, and made me feel at ease. They took the greatest care and looked into the issues in extensive detail and left me feeling very confident in his diagnosis. The visit is way better than any of the vet hospitals/offices I've been to in midtown area and will definitely call again for his services. read more

VetCierge - Amazing!!! Thank you so much! - Veterinarians Near Me - New York, New York

Dr. Lavine and Clio are amazing! I can't recommend them highly enough. They came to my home (during COVID, while observing all COVID-safe protocols) to administer palliative end-of-life care to my dying 20-year-old cat. It was a rough day for me but their care, concern, and empathy made it bearable. They did everything correctly and went above and beyond to make this experience as tolerable as possible. I only wish I had known about them and their services before this. If/when I adopt another animal companion, these are the folks I want caring for us. read more

How does Dr. Jeff only have 8 reviews?! Well - maybe I'll just call myself lucky and say that word hasn't gotten out yet! Amazing vet at great rates and excellent service. Dr. Jeff has been treating my cavvy since she came home at the ripe, young age of 11 weeks! She is now almost a year and half and I'm so happy with Dr. Jeff and Clio (his vet tech). Clio is incredibly sweet and amazing with my dog. Initially, I wasn't sure if my dog would get the same care with an in-home vet versus an office-vet because they wouldn't have immediate access to medical equipment, etc. But since then, any concerns I had have been alleviated as she gets incredible care and attention from him. I initially expressed my concerns about in-home vet care to him and he indicated that he has a relationship with two of the best animal hospitals in the city in case she needs care that can only be done in a clinic. So, I decided to just give it a try since she only needed her basic puppy shots and exam, and there wasn't much that could go wrong. And I'm glad that I did. He can do almost anything routine that can be done in a vet's office -- without the stress: bloodwork, shots, stool collection and testing, dispensation of prescription medications, including heartworm and flea/tick monthly meds. But, if there is something that needs an in-office visit -- ie surgery, teeth cleaning, x-rays, MRI, etc., you arrange with the hospital, say you are his patient, and you make an appointment. I confirmed this when I was looking to get my cavvy spayed, but didn't want to pay a small fortune (and preferred not to wait for hours in the cold for the ASPCA truck -- which I ended up doing anyway). I called one of the clinics he works with and told them he was my dog's vet, and they immediately agreed that they have a relationship with him and didn't hesitate to help me get info on the spay procedure and cost, etc. He is always responsive via email or phone if my gal has a sudden tummy issue or isn't feeling well. Gives advice on food, vitamins, and training, and always, always follows up to find out how she is doing, not to mention all the doggie hugs and kisses he gives her, which she loves. read more

Love the business model and love the clinical services. Pets get much better treatment because able to observe them in home environment and with them walking around and interacting as opposed to terrified on a steel table after a harrowing subway ride. Also able to provide behavioral and nutritional advice based on pets particular environment. My cat is literally in the best health he's ever been: our previous vets were good for sure but the ability to treat him in home has meant much more comprehensive and holistic care that is also preventative and wellness based... and stress free for cat and owner! read more

As a dog trainer, it's important to me that my pets be healthy AND that they aren't traumatized by any encounters with the person with whom I entrust their health. There is no reason for a vet visit to be traumatic, and you can't ask for more than home visits with someone who has a great working knowledge of animal behavior. I first met Dr. Jeff when he was at St. Mark's in the East Village, which is an excellent animal hospital. When my small dog was attacked, suffering serious neck wounds, he saved the day and I couldn't have been more grateful. I was thrilled when I learned that he'd be going out on his own and would be making house calls. Thoughtful, compassionate, kind and knowledgeable, I would (and do!) recommend him to any devoted cat or dog owner -- especially to those who have pets who would prefer (or need) the comfort and ease of a home visit. Great guy, great service. read more

Dr. Jeff Lavine from VetCierge is a wonderful, kind, responsive, smart, and easy to talk with vet. He is as kind to the people as he is to their animals. He uses good judgment, and responds to emails about my concerns readily. At first I was concerned that he provided service at concierge prices, but when I asked him about it, he explained that the service was concierge-- stellar-- but that the prices were reasonable. And they have been. Our 22lb Pomeranian, a rescue, was anxious at first, but with gentle holding, and treats, and his gentle voice and touch, Jeremy has come around. We've used Dr. Lavine as a vet since we got Jeremy, over one year ago. He is our go to person for questions with dog health, training, and behavior, and he has a team of others whom he recommends. We trust Dr. Lavine, and appreciate his good care of Jeremy. I wouldn't go anywhere else, and would recommend him to those who appreciate a skillful vet with good judgment, and a true mensch, no higher compliment. read more

I called VetCierge and Dr. Lavine picked up. I was looking for a same day appointment and unfortunately he didn't have one available. Nevertheless he took the time to ask me about my cat's condition, and helped me understand what it could possibly be. He also recommended another house call vet service, and told me that if I couldn't get an appointment there or elsewhere, to call him back and he would try his best to see my cat. Even though I didn't end up using VetCierge (only because I got a same day appointment elsewhere), I really appreciate how kind and helpful Dr. Lavine was. read more

Dr. Lavine and his assistant, Cleo, came to see my senior dog, Stitch, earlier this week, and they worked wonders! In his old age, Stitch has become fearful and next to impossible to examine. They were able to check his heart and lungs, eyes and ears, and his skeletal system (for possible arthritis pain). Dr. Lavine was even able to check Stitch's teeth which has always been virtually impossible. They also drew blood for lab tests and cut Stitch's nails! Stitch did not seem traumatized at all - the rest of the day he was in good spirits! I believe he felt very safe and secure during the visit, because he was able to be in his own home, on his own sofa, with his own blanket. Dr. Lavine spent quite a bit of time with us, and answered my endless questions very fully and patiently. He gave me hope that there are a number of things that we can do to make Stitch's senior years be happy and comfortable, not scary and painful. He followed up very quickly with preliminary lab results, and called a day or 2 later to discuss a treatment plan and recommendations. Oh, and I forgot to mention that Dr. Lavine sent for Stitch's medical records from his cardiologist before the visit, so he had his medical history in hand when he arrived for our appointment! Emails and phone calls have been answered promptly and personally by Dr. Lavine. I cannot recommend Vetcierge, Dr. Lavine, and Cleo enough!! read more

We've been patients of Dr Jeff for three years and couldn't be more pleased with the care and attention we receive! My dog Birdie loves being in her own space and never shakes or trembles as she probably would going to a vets office. Jeff & Cleo treat Birdie like their own dog. Lots of hugs, kisses and pets throughout the entire process. Not to mention Dr. Jeff has always been accessible via text or phone when I've had the occasional diarrhea and vomit spout! Highly suggest Dr Jeff especially if you're uptown. read more

Vetcierge remains one of a select number of vets in the city that I recommend to clients. My husband and I feel so lucky to have found Jeff and to have such a knowledgeable, compassionate professional on our side. Jeff and his team have not only provided the best medical care to our animals, but also held our hands through the medical ups and downs of companion animal ownership. Every one of my clients who chooses Vetcierge for veterinary care feels the same way. This is a special practice. read more

My dog and I really love Dr. Lavine. He's a mobile vet which is super convenient. He's kind and caring and very easy to be with. My dog is really old and Dr. Lavine is very concerned and checks in to see how she's doing. I think his prices are very reasonable. He's helped me make my dog's golden years more comfortable and happy and for that, I'm incredibly grateful. I can't recommend him highly enough. read more

I rarely write reviews, however, I am beyond excited to share my praises for VetCierge. Dr. Lavine and his staff are incredibly talented professionals with a passion for animals. I was so impressed with the top-notch care they provided for my dog in an emergency situation. Dr. Lavine was incredibly accommodating. He worked with me in all capacities to provide my dog with immediate care. During the visit, he was personal, kind and thorough. He was very generous with his time and was patient to answer my many questions. I am 100% confident in VetCierge to provide the absolute best care for my pets. They surpass all my expectations and I am grateful for their services! read more

They never even returned my phone call. They may be great, but not returning a call, especially if it were medically important, is not a good sign. read more

We recently adopted a 5 year old Yorkie, Winnie, who has had some difficulty adjusting to NYC. Dr. Lavine's responsivity, medical and behavioral knowledge, and dedication to his clients have made the whole process much easier for our entire family. When Winnie had some acute onset GI issues, I contacted him at 7:00pm on a Friday night and he dropped off the medication we needed within the hour. He has also referred us to an excellent behaviorist and has been very involved in her overall treatment plan, recommending stimulating toys and adjunct supplements. Finally, his rates are incredibly reasonable for the caliber of service he provides. Definitely recommend! read more

Dr. Lavine and Clio at VetCierge have been the most caring, helpful, responsive, and convenient Vet service I have had. They are very accommodating to schedules, and are always more than willing to answer my questions, provide solutions, and care for my pet. Their prices are very reasonable and cannot be beaten with their utmost compassion for animals and commitment to my pets health. I would, without any hesitation, recommend Dr. Lavine to anyone who needs a knowledgable, experienced, warmhearted veterinarian to care for their pet. read more

Jeff Lavine saved our Christmas! We got a beautiful little Havanese puppy Rio for our children, but had to get him home to Spain from NYC. It was a complicated process full of paperwork and vaccine schedules but Jeff calmly managed it with attentive communication and attention to detail. He then followed up with us once we got home to remind us to keep Rio on his vaccination schedule. Absolute top notch service. Highly recommended! read more

My furry, furry mouser is a healthy, indoor 13-year old Cat. I've raised her since kittenhood, and I care about her well-being. Despite being healthy, my girlfriend insisted I "take her to the Vet" for a checkup because older cats can sometimes get diabetes or other ailments, and it's best to catch them early. But Mouser is scared of going to the Vet, so I had the Vet come here. Dr. Jeff was on time, caring and knowledgeable. We took bloodwork, urine, and a physical examination - results arrived the following day, and I'm off the hook with my girlfriend. Dr. Jeff will arrive at your place on-time with a friendly technician, a suitcase containing his supplies, and is gentle and thorough. Pricing was in line with other Vets in my area, and I especially liked the in-home service. Overall, a very good experience! read more

A vet that makes house calls- what a concept!!! I used Dr. Lavine for the first time today on a recommendation from a friend, and I could not have been happier. I have two dogs, and I generally work the same time that the local vet is open. I often need to take time off from work when one of my pets is ill, and that is so inconvenient. Dr. Lavine was so flexible with the schedule, and even though he came for one of my dogs. he looked at both of them. His address may be in NYC, but he is also serving Bergen County. I would recommend him to anyone. But in particular, he is really great for busy people who do not have the time to sit in the vet's office on a week day and wait for their turn. He came with the proper shots, gave the dogs amazing care, and gave me the certificates that I needed. Going forward it is VertCierge for me. read more