Had a heater that was not workin. Talk about great service , at a good price and fast. I would…read morehighly recommend this company, and will use them in the future.

One is often skeptical when needing to reach out to someone they haven't used before. At 2 above…read morezero I needed help. I was looking for someone that was local, could be trusted and was fair. After reading about Edwards, I called and left a message. Within the hour I was called back and we arranged a time. As the time approached, I received a text they were going to be 15 minutes late. When they arrived at that time, they went straight to the furnace and got busy troubleshooting. I watched them work and was impressed with the systematic way they used to zoom in on the problem. When it was determined what component failed, they had one in the truck. Before replacing the component, they looked for the reason why the component failed. They found a restriction/blockage. Upon clearing the problem, they fired up the furnace and it ran as it should. The component didn't need replacing. I gladly paid the fair price I was charged. I feel I was treated fair and honest and will call on them anytime I need my furnace/ac fixed. Thanks!

Very reliable and reasonably priced. I gave my husband a new garage sink for Christmas (isn't that…read morewhat all husbands want:) Mark installed the sink on December 30th. That was part of the gift as well. My husband built our house but sometimes it's nice to let someone else who is knowledgeable and reliable to do it for you. And that plumber is Mark Munsterman!

Mark was quick to respond to my call and was able to meet my schedule for the repair. Courteous and…read morefriendly service was provided with a thorough and affordable repair price. Thanks for using shoe covers, as there was some snow in the walkway. Munsterman plumbing/HVAC is highly recommended.

Shawn, Tony (& Gina in the office) were very easy to work with and very professional…read more All questions were answered and explained completely. They were timely and finished in one day installing a furnace, air conditioner and humidifier. They took away all the old equipment and cleaned up completely. We recommend them without any reservations. I especially like that they are local and have a good service record. Great company.

The service was great . furnace went Out at night called Breeze Air in the morning. they came out…read moreand replaced the furnace the same day. Highly recommend. Bob P.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

This is the worst customer service that I've ever seen. Their motto is to get customers and keep…read more'Em. That's sure not how they treated me. In May of 2023 I called out because my AC unit was not working. He came out here and tested and assured me that the coil in line was fine. I needed to replace my outside unit I paid him to do that 2 months later it was out of freon, and then he charged me again to replace the freon. By the end of summer he had to come back out again because it wasn't working and told me that the coil in line was bad. Then he told me he was laid up and could not do the work. I called back in the spring and the secretary assured me that they would take care of the problem. He came back out may of this year took one look at my crawl space and basically told me to go pound sand I have to find somebody else to do the job. So in conclusion he sold me a unit that I did not need and then would not complete the job from my experiences. I would not recommend these folks for anybody out of a scale from 1 to 10 I would rate them a negative 10 Also, my original unit was only 6 years old and of course he took that.

We just had our furnace and a/c installed 8/10/2021. We were very happy with the service and…read morepromptness. It actually got to 89 degrees in the house, and once it was installed it cooled very fast. It was nice to find some one so close to home and we thought the price was very good. I would recommend them.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

Tamar and his team are great. What's important is that not only are the helpful, prompt, friendly…read moreand knowledgeable - they listen. I've had a problem with at least one vent sweating profusely during hot, humid weather. I had multiple HVAC companies turn me down to even come look at it. I finally got a HVAC company company to come out to my house, but they didn't listen to my suggestions or concerns, and instead charged me $89 to tell me "the sweating vent you have is probably caused by your filter". Spoiler alert: it wasn't. Whereas, Tamar listened to what I asked, solved the problem, and offered helpful suggestions. They are my new go-to HVAC guys!

Quick response, showed up the same day as I called. Tamar was easy to talk to and explained…read moreeverything well.