Veteran Roasters and Brown Sugar Bakery are apparently two businesses local to Chicago. Their combined kiosk serves typical coffee shop fare in the small food court by the K gates in ORD Terminal 3. This food court was quiet and not busy compared to the other food court that I walked by in Terminal 3, but that could've just been because it was early. The service here was excellent for an airport food court. There was just one cashier/barista, but she was pleasant and efficient. The line moved quickly.
I wanted to try their "matcha elaichi" drink, but they were out of the elaichi. I had assumed this was a combination of matcha and chai, but saw someone else get a chai latte, so I guess the elaichi is a different flavouring. I decided to just get a chai latte. The chai had a slightly artificial taste. Definitely not the worst I've had but I didn't really care for it.
I had been planning to get just the drink, but the muffins looked good, so I got a banana nut muffin too. I liked the muffin, it was fluffy and not too oily or sweet. Tasted fresh.
Despite the letdown with the drink, I was happy with muffin, and relieved to have such a pleasant experience with the service. I would try this place again if I was in ORD, but order a different drink. read more