When I had my baby I was here for a week and my son was in the NICU for 11 days. We had an amazing…read moreexperience here and I am grateful. I had a very long labor with complications and when I finally delivered I had 2 doctors, 4 nurses, plus 3 from the NICU team in the room with me. My son was immediately attended to and taken to the NICU. After this experience I would never have my baby anywhere else. We were both very carefully monitored. The staff on the maternity floor was wonderful, every nurse was truly exceptional and a couple really made a difference in my stay.

Absolutely horrible hospital. We had a horrible experience with Sacred Heart Pediatric ER in…read moreregards to our 2.5 year old daughter. She unfortunately fell while playing with her siblings and bit a large gash into her lip/cheek with her teeth. The ER doctor said that the procedure would be easy and successful. However, the two sutures that they put in were completely gone within 3 hours, leaving the wound open and painful for our daughter. My wife called in for medical advice the following morning, but all the nurses she spoke with said that the stitches immediately dissolving was totally common and happens all the time...which begs the question of why would they put us through all of this in the first place if they knew there was a large probability of it not actually working/doing anything? At least why wasn't my wife even warned of this possibility? Our daughter and my wife, were both extremely traumatized from the experience, the drugs/needles they used and the pain that our baby went through, basically all for nothing. Then, they billed us for multiple hours of Dr time, when the Dr was in for about 5-10 minutes. Dealing with the appeals branch of the hospital was just as painful as they did no real diligence into our situation and took them months to respond...

The nurse did not read documents that she requested I sign. They were very unprofessional in not…read morerespecting my privacy, and when I had questions about the care, they refused to answer. This was an emergency room visit.

I've never been so disgusted with the people care, food it's always under staffed doctors are…read morepricks rude and they don't care about their patients I'm actually a patient here frequently due to my renal disease and clotting issues with my fistula. I don't recommend this hospital to anyone. It's trash fuck this place

I've been a Group Health, now Kaiser Permanente customer for over 30 years. I had a Dr at the…read moreRiverfront office for much of that time until he retired. I've been bumped around from Dr to Dr until I saw that they had opened this office which I believe was a Columbia Health office before. The great thing is that the folks in this office treat you as if it is an office in a rural town. From the front desk to the nurses and doctors, all of them treat you like family. This is how the Riverfront office felt long ago. They have a limited lab which does not include a X-ray machine. They also do not have a pharmacy. That's ok though, their personal feel makes up for these minor inconveniences. They share a parking lot with My Fresh Basket, as well as the businesses along Summit Pkwy. Although this large lot is busy I have yet to not find a spot.

I really appreciate this Doctors office. Everyone is friendly. I appreciate Mike Zosel who is a…read moregreat PA. He listens and finds the right treatment for you. The ladies in the lab are also amazing, and great at what they do.

They don't appear to hire enough staff. Instead of having more people, they use pressure sensors…read morewhich are jarringly loud and indicate the presence or absence of gross weight.

I was raped so bad by Travis grace . I bled from my stomach and rectum I could not walk for a month…read moreI still have problems with my hips and hurt all the time because of u are taken as a involuntary pt. Roblyn Smith Jack Gardner anjileaca brown think they they have to cavity search you. Travis' grace put his hole han all the way to his elbow up my rectum all the way up my stomach. It happened on 3/27/23 almost a year later I'm still in pain and none of them got in any trouble . Travis grace raped me and bragged about doing to a ten year old too. Report was written by Jakob jerden...

My family has had the unfortunate need to utilize the surgery center a couple of times in the last…read more4 months. From front desk staff to those working on getting patients back to and during surgery have been great. They've all been friendly and helpful. The lobby is as comfortable as you can expect with a patient status board to keep you up to date. If you forget you phone charger, they have one with multiple types of cord ends. Parking is also free and generally plentiful. This is so much nicer than Sacred Heart. The facility also seems be kept clean in the lobby, restrooms, and patient rooms. Overall very good experiences.

A follow-up to my review:…read more **please take note of my 'previous' review. It reflects many of this hospital's "ER's"performance reviews. *I submitted two complaints*. The first one was several letters to hospital upper-staff. I wanted them to know what is going on in their ER. I wanted justice. I wanted something to be done. I was told the staff acted in accordance to protocol. The letter written back to me ignored the fact that I was ignored for 4 to five hours while suffering with extreme abdominal pain, vomiting, and nausea. They also disregarded my complaint about the Drip-Line issue. (Sort of bushed it under the rug). There was no mention or apology about staff behavior. **My second complaint was to a government agency that deals with review on matters with hospitals around MEDICARE. I filed this complaint with the government agency because I could not figure out why I was treated this way. Someone had mentioned this agency to me. My question was: was I treated this way because of my MEDICARE status? Again: "staff behaved in a matter consistent with protocol". Yes, all tests were done. It did not mention anything about the rudeness of the staff. And the treatment as a human being that I had gotten. Again: the drip line was swept under the rug. And again: there was no mention of my 4 to 5 hour wait as I suffered in pain, vomiting and nausea. Rudeness=especially intake staff and nurse. I spoke on the phone with a person from the government agency. She had asked me, what do you want to get out of this? She said, 'they acted accordingly'. 'The timeline of events measure out'. Then I told her, I just want an apology. I would like to sue, but according to you, I don't have a case. She said, they aren't obligated to apologize, so don't expect it. She could clearly see that I was upset over this. And basically said, without saying it, "just drop it".

No one like going to the hospital, so most people start off in a bad mood, so I would recommend you…read moretake the Karen Hater reviews here with a grain of salt. For me, I have always been treated really well here. Yeah, sometimes there is a wait, but I went to kindergarten and learned to wait my turn, and I don't automatically assume my health issue is more important than the rest of the world. You people need to grow up and be grateful anyone still wants to work in healthcare these days. Anyway, I have been here for emergencies, lab work, and scheduled procedures. I have always been treated kindly with proper attention to my needs at the time. While I hope no one ever has to go to the hospital, I hope you go to Valley because other hospitals in the area really aren't great.

Had my gallbladder removed today and everyone was extremely nice. They took care of me very good,…read morecomforted me and were very compassionate every single person I had contact with. This was my first surgery and I was very scared but everyone put me at ease as best as they could. I wouldn't change a single thing about my experience they were very timely and patient with me.

Pam Lancaster PA-C and Caroline Scoles MA... two AMAZING, CARING, COMPASSIONATE ladies... I truly…read moreappreciate their interest in my case and helping me overcome some problems!!!!

Still upset because my glasses lenses cracked and I could not use them. I returned to the optical…read moredepartment and they charged me $400 and something dollars to get new lenses. The new lenses started breaking cracking and chipping right away. Do not get glasses from here!

Being admitted overnight from the 10th of December until January 20th, I have had many experiences…read more The nursing staff are skilled and competent on the 4th floor. The food is great and you have the option to change it to what ever you want. The CNA's were super helpful and the nurse call button was often quick response time. I put in many appreciation notes to have my nurses and CNA's receive recognition. I was sad to leave to a skilled nursing facility. The social workers who were trying to get me to a skilled nursing facility were aggressive with their tactics though. That put a damper on my healing.

In and out. Checked my bp and sent me home. It was elevated and they did nothing…read more Jdnndndjnejiuehehsbsbnsnsjs

Awful visit. After suffering a stroke in August, I was FINALLY seen to receive a home heart monitor…read moreon December 3rd. Receptionist seemed more concerned about my ID than about why I was being seen, and when I was seen, it was by a pair of nurses but no doctor ever came in. The monitor I was given after waiting FOUR MONTHS didn't even work. It was fitted to my chest and I was given extremely rushed instructions and told the "phone" I was given would let me know about any problems with function. It worked exactly 20 minutes before it repeatedly kept telling me the monitor had "poor skin contact" (this was after shaving part of my chest with the world's dullest disposable razor). The machine did this repeatedly throughout the night, making sleep nearly impossible. Either set me up with the right equipment or at the very least, don't make me wait a third of a year for faulty equipment (which apparently needs to come from the other side of the country?). My blood pressure and nerves really don't need more aggrravation, especially from an office with 18 doctors--none of whom even bother seeing the patient on their initial visit.

Waited t months for a blood panel and INR check. Arrived at the clinic, and blood drawn. I asked,…read moreINR? No Dr did not order...Dr Le, cardiologist did not order, I was livid. Cnled my apt for two days later, no need to go, No INR. I slammed them on My chart. No health care here especially Dr Le...I fired her and will/will never go back. Apt in Salt lake with a heart specialist mid May Dismissed three doctors... Mack Foss Spokane Valley

The dental department is the best. You guys rock. Staff is always friendly and very thorough.read more

Let's talk about the pharmacy - I would say most tot the time it's ok - but let's discuss when it's…read morenot - today I went to pick up a prescription (mind you one that we get EVERY month) and the lady was like "it's too soon, you won't be able to get it" I tried to explain to her that it's a weekly medication and well there's 5 weeks in the month - the first dose was on the 2nd so technically it's not early - she wouldn't even let me finish what I was saying and had zero interest in even listening to what I was saying. This woman needs to find a new job - the last thing that our VETERANS should have to deal with is this kind of treatment from someone who should be thankful to have a job - I will be contacting the administration offices in regards to her nastiness. Considering my husband called in to verify I could pick it up today, this is unacceptable. The pharmacy seems to be getting more and more challenging to deal with to begin with but having to deal with this kind of rudeness just doesn't seem right. To be clear it's the woman with the long dark brown hair (not black) who was at window 2 this morning.