To start off I had been taking both of my dogs to a different vet for the past 12 years and over…read morethe past 6 years have been more and more frustrated with that vets office. I started using Animal Medical enter about a year ago for emergency visits and every time had a good to great experience. Yes expensive, but it was the same cost as most places for walk in emergency visits. In January I had brought my dogs in to my old vet after confirming the appointment that week to be told the appointments had been rescheduled, again! So I called Animal Medical Center and they were able to get my dogs seen together at the same time, on the day of the week I was available in a few weeks, not a month and a half. I was thrilled! Day off we got checked in and all the front of house staff was wonderful just during like the emergency visits. The wait was not long at all. The back of house staff were amazing. The vet tech that took all our information was incredible. Her name is Lauren and she took her time and actually listened to my concerns and made recommendations that might help my one dogs allergies, along with going over my concerns about both my dogs starting to get older, they will both be 13 this year. Lauren alone was enough to make me stay with this practice but it was not just her. All the other techs were so great not onto with us but with both dogs. The vet was kind, great with the dogs, and again something I did not even realize I felt was missing at my previous vet, she listened to my concerns and had recommendations to help ease my worries. I appreciated that they went over prices for everything after the vet saw the dogs but before the shots, nail trims, and bloodwork so you knew what you were getting into. I also got price quotes for a dental cleaning and X-rays and prices for everything while expensive compare with my previous vet and are better on some items. I am thrilled I finally got my butt in gear and switched feet offices and am beyond thrilled to be a client here.

Wish I could give it a - 0% biggest scammers and don't show…read moreany compassion to you or your baby. By the time I drove him to Purdue University ER small animal hospital and got the help he needed even they looked at the records and questioned Plainfield's staffs every move and decision just like I did besides 1 damn thing which was my 100% respectfully letting them know he would be receiving some SQ fluids due to severe dehydration and he's 10lbs....so the one thing the owner insisted on which these crooks charged almost $70 for the small SQ fluids. My first Pomeranian lived til 16 and I took her for over a year for Q Fluids 2x a week at vet in an amazing city Munster, IN and her and I would be in and out and 25 mins tops and it was $12-15. $70 for fluids is why so many poor owners and the poor pets suffer because they have no way of ever saving or helping their poor pet simply bc places like this only care about the $$ not your animals. It was so scary. And they put him on an antibiotics even though both blood work results he'd already had recently showed zero signs or symptoms of infection nor eating much at all nor drinking so he wouldn't even take it anyways but another way to have me pay more. Purdue ER said to not even give it to him bc it was 109% unnecessary. They also told me to put him on pain medication that come to find out it put him in more danger!!!! THIS PLACED SHOULD BE SHUT DOWN!

I can't believe there aren't more people writing reviews to rave about Dr. Przywara! He is the…read moreabsolute best. Our dog partially tore her CCL last November so we scheduled a consult with Dr. Przywara. Right from the start we knew we were in great hands. He did his initial observation of our dog and then came to talk to my husband and I. He was so kind and reassuring, and he was INCREDIBLY thorough. He sat with us for over 45 minutes explaining the anatomy of a canine knee, the injury our dog had, the options to fix it, and answering any and all questions we had. He never pressured us into anything and helped to give us the information we needed to make the right decision. Although we tried a few nonsurgical therapeutic options first, we ultimately decided to do TPLO surgery in February in an effort to get our girl back to 100%. Dr. Przywara did a fantastic job. He and his whole surgical team kept us informed and gave very good and detailed instructions for recovery. They made a tough recovery so much easier. Our girl is now 9 weeks post TPLO and is almost back to 100%! At the end of our final recheck appointment when thanking Dr. Przywara for all of his work with us and Kona, he said "this is why I got into this profession - to help good dogs and good people." And THAT tells you everything you need to know - he's the exact kind of vet you want taking care of your dog!

My Sophia all of a sudden got very sick and I was panicking so badly, VCA so understood me being…read morescared comforted me and took such good care of my Sophia while she had to stay in the hospital. I'm extremely grateful for them.

Great friendly service, they walk you thru all the details and costs, our Dog seemed very…read morecomfortable while being treated!

Wonderful. Because we have a very naughty beagle, we have been here several times. Excellent staff…read more Doc does not not try to upsell. I am jealous of my dog, who gets better health care than we do.

I came here last night with my very senior dog Sasha, because she'd been having persistent GI…read moreissues that were pretty severe for her. I called ahead of time to check on pricing for the exam, etc., and one of the Vets answered and was so kind and patient while I explained what was going on. She reassured me they would walk me through a treatment plan we could handle after I brought her in. When I got there, I was met with the warmest, kind, helpful energy from every single person who worked there. From the person who did our intake, to the techs who did her initial vitals and administered her IV later on, (and cleaned up her mess on the way out - TY) to the Vet herself, I felt more than comfortable that they had my girls best interest in mind but were also realistic with what I could spend and how far we wanted to go with her care considering that she's 15.5 years old. After the vet examined her, I was sent a quote via email I could approve via my phone, and while I paid cash, they have an instant link you can pay for your services via credit card through email as well, which I found amazingly efficient and made what I was spending and what was included crystal clear so there was no anxiety about hidden costs. (I also found this place to be INCREDIBLY reasonable in their pricing compared to the other Vets I've gone to in the city). Special shoutout to the tech with the amazing mustache and the woman who administered her IV.... He was down on the floor, with my pup's head in his lap, petting her and saying the sweetest, most reassuring things while the other tech also just gave her such praise that we got some little exhausted tail wags out of her during what couldn't have been a comfortable process. It was just what we both needed in that moment, so thank you both so, so much. I was calm but pretty emotional, and I just felt safe coming here and would 100% come here again if needed, and recommend that anyone facing something like this with their fur baby come here too. The entire experience was quick, efficient, and again.... the kindness and genuine love they showed my baby was all I needed to know to feel comforted during a stressful moment. Happy to report the treatment she received has dramatically improved her condition in just a day, so overall it was a 10/10 experience.

Well unfortunately our dog needed emergency care, but fortunately we received excellent care again…read moreat VEG. Similar to our previous experience we were greeted the moment we walked in and the vet techs and nurse were so calm and empathetic. They not only treated our little cockapoo with compassion, but as too! They explained everything to us throughout the process. There are not words to describe the level of service they provide, it is amazing during difficult situatuons. Thank you VEG!

We visited the Veterinary Emergency Group (VEG) on Feb. 9th at midnight. Where Ava, our six-pound,…read moreeight-year-old Affenpincher, was treated like a Queen. Dr. Cowin diagnosed Ava with a UTI, enlarged heart, and constipation. Ava was given antibiotics and probiotics for her UTI and constipation. She'll be on the mend soon. Everybody at VEG was kind, accommodating, and compassionate, reassured us that everything would be alright, and treated us as if we were their first and only patient that day. In the unfortunate event we need to visit an emergency room for our fur babies, we'll return. I highly recommend VEG. Kugdos.

All of the patient care and waiting is done in one big room with all other animals and owners. It…read moreis loud and over stimulating for both animals and humans. They are very pushy about having as many tests at as high a cost as possible.

Very kind and insightful about what needed to be done about my dog's to blown ACL's . Presented me…read morewith cost and needed post op care. Got me in immediately but in the end I took my dog in to be euthanized. A sad day

I brought our newly acquired Akita in for a visit with surgery who decided we should run tests to…read morerule out cancer since Buddy had a torn ACL and a couple large lumps on his body. (We acquired him due to my daughter's father in law passing away suddenly). We found out he does have cancer in his arm we were referred to oncology who was able to do a biopsy that same day but then said Buddy needed to stay overnight due to it was the latter part of the day and Buddy was still groggy. I was really hoping for an answer today on the grade of the cancer since last time we had an answer in 2 days although they said it can take 10 or more. We are two days away from 7 days so hopefully the call will come soon. We have spent in excess of $5k in less than two weeks there so I am hoping Buddy's cancer stage is a priority. We really were not prepared for Buddy to spend the night as it was not even mentioned to us when they said they could do the biopsy same day but we want what is best for Buddy. The pending results will guide us whether to do radiation so we can do his TPLO or just make him comfortable until we have to make a difficult decision.

We're incredibly grateful to the entire team who cared for our dog during a very difficult week…read more From the front desk to the janitorial staff, techs, and veterinarians, every person showed genuine compassion, professionalism, and care. Our dog went through an amputation related to a cancerous tumor, and the kindness and steadiness of the staff made an overwhelming situation feel supported at every step. You can tell this team truly cares--not just about the animals, but about the families walking through it with them. Thank you for the work you do and the way you do it. It meant everything to us.

From the moment I made the first call through our dog's surgery and recovery, everyone at Aurora…read morewas fantastic. The receptionists, vet techs, doctors--all wonderful--professional, warm, welcoming--and all took the time to carefully explain every part of the process, from the first appointment, diagnosis, surgery, recovery, financing, etc. Dr. Peacock is everything you'd want your vet (or your own doctor) to be. He is a highly experienced surgeon--and doctors at that level often lack the "bedside manner" so crucial to clear communication and a healthy doctor/patient/patient's family relationship. Dr. Peacock dispelled all those concerns the moment he walked in the room. He is warm and down to earth. He was so helpful--examining our dog, explaining the issue and appropriate procedure--and answering all of our questions (some of which we likely asked more than once) with patience, kindness, and candor. I can't express enough how positive the entire experience was. Every single person made us feel comfortable, confident in our dog's care, and welcome. And our dog is good as new (so to speak!) Thank you, everyone at Aurora!

extremely professional and caring for me and my Peanut. Affordable emergency pet care.read more

We've been here in the past and the experience was pleasant before so it is disappointing that…read moreafter this latest appointment that has changed. We had the difficult decision of putting our dog down and while that was handled professionally, I think the aftermath is what made it worse. We received a sympathy card with our dog misgendered despite him having been there before prior to his euthanasia for other visits. When we were asked to pick up his ashes, my guess is that they didn't have it set aside because we also didn't receive the blanket that we brought him in, despite their text saying everything including the blanket would be ready for pick up. Only to get a text a few days later saying they found the blanket. As we're not nearby, it is quite a drive. We're still dealing with the grief so just the inconvenience and lack of attention to details just added onto the loss.

After two visits to a vet where we were told our dog was acting "normal" or that she needed…read moresurgery, we took her to Animal Emergency of Mokena. Without hesitation, they immediately took her blood and told us her organs were starting to fail and there was a high chance of no blockage. They were super efficient, caring, structured, and understood we're real people who need to be truthfully informed of our dogs health while also making us feel like we were in good hands. We ended up hospitalizing our dog and were able to call to check her status, visit if necessary and every time we did we were treated with patience and compassion. A week later our dog is acting like a puppy again (better than before), STRONGLY recommend.

I brought my dog in at 7:30 am. She poked her eye with a fence and I was hysterical! They told me…read morethey were closed! The sign and website says 8 am they close! They told me oh her tail is wagging this is not an emergency! Just bring her to your vet. It was heartless and they were still open!!!!

We've been taking our dog Maggie to Happy Puppy for both daycare and boarding for several years and…read morewe couldn't be happier with the experience. Kevin and his team are absolutely amazing. Communication is always easy, and they've been incredibly accommodating whenever we've needed anything. We are always greeted with smiles and it's clear the entire staff genuinely loves what they do. The biggest sign for us is Maggie herself--she gets excited the moment we pull up and can't wait to get out of the car and go inside. That says everything. When we travel, we have complete peace of mind knowing she's not just being taken care of, but truly being loved and spoiled. Highly recommend Happy Puppy to anyone looking for a place they can fully trust with their dog.

I love taking my pup Val to Happy Puppy!!! The team there is so kind, and I can tell they really…read morelove their jobs and I know my fur baby is in safe hands when she's there. Can't recommend it enough!!!