I brought in my kitty for his journey across the rainbow bridge. The staff were attentive, helpful…read moreand full of empathy. Given The circumstances, they did an incredible job allowing me to feel all the things without being rushed. They offer pets yummy treats and a cozy, quiet environment. Couldn't be more pleased with the level of service here.

Wish I could give it a - 0% biggest scammers and don't show…read moreany compassion to you or your baby. By the time I drove him to Purdue University ER small animal hospital and got the help he needed even they looked at the records and questioned Plainfield's staffs every move and decision just like I did besides 1 damn thing which was my 100% respectfully letting them know he would be receiving some SQ fluids due to severe dehydration and he's 10lbs....so the one thing the owner insisted on which these crooks charged almost $70 for the small SQ fluids. My first Pomeranian lived til 16 and I took her for over a year for Q Fluids 2x a week at vet in an amazing city Munster, IN and her and I would be in and out and 25 mins tops and it was $12-15. $70 for fluids is why so many poor owners and the poor pets suffer because they have no way of ever saving or helping their poor pet simply bc places like this only care about the $$ not your animals. It was so scary. And they put him on an antibiotics even though both blood work results he'd already had recently showed zero signs or symptoms of infection nor eating much at all nor drinking so he wouldn't even take it anyways but another way to have me pay more. Purdue ER said to not even give it to him bc it was 109% unnecessary. They also told me to put him on pain medication that come to find out it put him in more danger!!!! THIS PLACED SHOULD BE SHUT DOWN!

I brought my dog to VCA after she was attacked by another dog during a walk. Thankfully, her…read moreinjuries seemed minor, and I was told she had scrapes and bruising but no puncture wounds or bleeding, so no treatment or antibiotics were needed. Later that night, my dog became very stiff and sore and limping slightly. I chalked this up to the altercation and that the adrenaline had worn off. The next morning she was better but i called to ask about getting her something mild for pain, and that's when I found out my dog had not actually been seen by a vet, I was told she would need to come back in for a veterinary exam before any medication could be prescribed. Looking back, I probably should have confirmed who was evaluating my dog (maybe i was told but forgot) and i should have asked more questions about pain management. Still, I was frustrated that a vet was not consulted before we left and that pain relief wasn't part of the standard care after something like this. Expecting me to bring my dog back again less than 24 hours later for something that felt pretty predictable was disappointing.

I can't believe there aren't more people writing reviews to rave about Dr. Przywara! He is the…read moreabsolute best. Our dog partially tore her CCL last November so we scheduled a consult with Dr. Przywara. Right from the start we knew we were in great hands. He did his initial observation of our dog and then came to talk to my husband and I. He was so kind and reassuring, and he was INCREDIBLY thorough. He sat with us for over 45 minutes explaining the anatomy of a canine knee, the injury our dog had, the options to fix it, and answering any and all questions we had. He never pressured us into anything and helped to give us the information we needed to make the right decision. Although we tried a few nonsurgical therapeutic options first, we ultimately decided to do TPLO surgery in February in an effort to get our girl back to 100%. Dr. Przywara did a fantastic job. He and his whole surgical team kept us informed and gave very good and detailed instructions for recovery. They made a tough recovery so much easier. Our girl is now 9 weeks post TPLO and is almost back to 100%! At the end of our final recheck appointment when thanking Dr. Przywara for all of his work with us and Kona, he said "this is why I got into this profession - to help good dogs and good people." And THAT tells you everything you need to know - he's the exact kind of vet you want taking care of your dog!

Great friendly service, they walk you thru all the details and costs, our Dog seemed very…read morecomfortable while being treated!

I brought my German shepherd here. She does not do well at the vet & has to be muzzled. Everyone…read morewas so amazing here. They took everything slowly at her pace & we're very sweet with her the entire time. It's by far my best experience at any veterinary hosptial.

I came here last night with my very senior dog Sasha, because she'd been having persistent GI…read moreissues that were pretty severe for her. I called ahead of time to check on pricing for the exam, etc., and one of the Vets answered and was so kind and patient while I explained what was going on. She reassured me they would walk me through a treatment plan we could handle after I brought her in. When I got there, I was met with the warmest, kind, helpful energy from every single person who worked there. From the person who did our intake, to the techs who did her initial vitals and administered her IV later on, (and cleaned up her mess on the way out - TY) to the Vet herself, I felt more than comfortable that they had my girls best interest in mind but were also realistic with what I could spend and how far we wanted to go with her care considering that she's 15.5 years old. After the vet examined her, I was sent a quote via email I could approve via my phone, and while I paid cash, they have an instant link you can pay for your services via credit card through email as well, which I found amazingly efficient and made what I was spending and what was included crystal clear so there was no anxiety about hidden costs. (I also found this place to be INCREDIBLY reasonable in their pricing compared to the other Vets I've gone to in the city). Special shoutout to the tech with the amazing mustache and the woman who administered her IV.... He was down on the floor, with my pup's head in his lap, petting her and saying the sweetest, most reassuring things while the other tech also just gave her such praise that we got some little exhausted tail wags out of her during what couldn't have been a comfortable process. It was just what we both needed in that moment, so thank you both so, so much. I was calm but pretty emotional, and I just felt safe coming here and would 100% come here again if needed, and recommend that anyone facing something like this with their fur baby come here too. The entire experience was quick, efficient, and again.... the kindness and genuine love they showed my baby was all I needed to know to feel comforted during a stressful moment. Happy to report the treatment she received has dramatically improved her condition in just a day, so overall it was a 10/10 experience.

Well unfortunately our dog needed emergency care, but fortunately we received excellent care again…read moreat VEG. Similar to our previous experience we were greeted the moment we walked in and the vet techs and nurse were so calm and empathetic. They not only treated our little cockapoo with compassion, but as too! They explained everything to us throughout the process. There are not words to describe the level of service they provide, it is amazing during difficult situatuons. Thank you VEG!

VEG is excellent. We brought our dog there. Dr Evens and her staff we're helpful and caring. Dr…read moreEven's explained everything they were doing to help our dog. She explained the options and the treatments. We didn't feel rushed. We had to make a hard decision. In the end the whole staff was very compassionate The clinic is clean, everyone was friendly. I hope we will never have to use them again but I am happy they were there. Lori L

I had to put my bunny down on 4th of July. I was a walk in and they still got me in right away. The…read morestaff was so caring and handled everything so respectfully. I got alone time with my baby, they handled payments before hand so i wouldn't have to worry about it after, i got paw and nose prints for free, and at the end they let me out the back so nobody would see me cry. A couple of days later, i got a hand written card with sweet messages from the staff. This place is the best.

Doctor Nearing was super helpful and explained everything very well. We were there twice in one day…read moreand they got us out as soon as possible both times. We brought our cat, Snuggles, in because she was vomiting a lot. The vet techs and nurses took great care of her and did everything they could to make her comfortable and feel better. They were upfront about pricing and responded promptly to our pet insurance reaching out for records. Snuggles is feeling much better!

Thank you for examining our baby so quickly and for making us feel at ease. Dr. Walsh was kind,…read moreprofessional, and very easy to talk to. She took the time to answer all of our questions and addressed every concern we had with patience and compassion. We truly appreciate the excellent care. Thank you!

VCA Aurora Animal Hospital, Fantastic, Helpful and Extremely Caring Staff all around! From the…read morefront desks, to the techs, to the Doctors/Surgeons, etc. very knowledgeable and they all wear their hearts on their sleeves. Recently our boy Finn dislocated his hip and needed surgery to fix it. We called every VCA around and everyone was booked, it was also a Saturday so that was understandable. Aurora was the last VCA on our list because it's an hour and a half southeast of our home. So we called to see if we could get him in, we were told yes but it was a 2-3 hour wait because they were packed as well. We waited because our Finn is worth the wait. Finn got in to see a doctor, they ran all of their tests/X-rays and kept us informed every step of the way. We eventually got into a room and were given the results along with all the options and costs, they were very professional and informative. We decided to wait until Monday to make an appointment for surgery, otherwise we would have had to pay the "weekend fees/rates. We called Monday to schedule an appointment for surgery. Surgery was scheduled for Tuesday. Tuesday morning we dropped off Finn and his food; we were told they would call us before and after surgery and again before bedtime, and they did. We arrived Wednesday afternoon to pick Finn up and we were given all of his paperwork and meds, then we instructed on what to look out for during the healing process and how to use his meds and to call if we needed anything and to schedule an appointment with our VCA for a follow up. From beginning to end Aurora Animal Hospital crushed it!, Knocked it out of the park!, and exceeded our expectations!!!! Great Job Aurora VCA Staff and Thank You!! Finn is doing great and on his way to being our energetic, happy boy again!! We Love VCA!!!!!!!!

From the moment I made the first call through our dog's surgery and recovery, everyone at Aurora…read morewas fantastic. The receptionists, vet techs, doctors--all wonderful--professional, warm, welcoming--and all took the time to carefully explain every part of the process, from the first appointment, diagnosis, surgery, recovery, financing, etc. Dr. Peacock is everything you'd want your vet (or your own doctor) to be. He is a highly experienced surgeon--and doctors at that level often lack the "bedside manner" so crucial to clear communication and a healthy doctor/patient/patient's family relationship. Dr. Peacock dispelled all those concerns the moment he walked in the room. He is warm and down to earth. He was so helpful--examining our dog, explaining the issue and appropriate procedure--and answering all of our questions (some of which we likely asked more than once) with patience, kindness, and candor. I can't express enough how positive the entire experience was. Every single person made us feel comfortable, confident in our dog's care, and welcome. And our dog is good as new (so to speak!) Thank you, everyone at Aurora!

We've been here in the past and the experience was pleasant before so it is disappointing that…read moreafter this latest appointment that has changed. We had the difficult decision of putting our dog down and while that was handled professionally, I think the aftermath is what made it worse. We received a sympathy card with our dog misgendered despite him having been there before prior to his euthanasia for other visits. When we were asked to pick up his ashes, my guess is that they didn't have it set aside because we also didn't receive the blanket that we brought him in, despite their text saying everything including the blanket would be ready for pick up. Only to get a text a few days later saying they found the blanket. As we're not nearby, it is quite a drive. We're still dealing with the grief so just the inconvenience and lack of attention to details just added onto the loss.

Had a very good experience albeit under horrible circumstances. Staff were very considerate,…read morefriendly, and the care was exceptional. I highly recommend for an emergency situation.

Vet offices, especially emergency vets, get a tough break on their reviews. People who have bad…read moreexperiences are more likely to be emotional and want to vent in a review, which isn't unexpected or wrong necessarily, but you do have to read all the reviews and make an educated decision. Every hospital, pet or human, has patients who don't make it through. I ordinarily take my cat to Premier in emergencies, but on Juneteenth they were overwhelmed and couldn't see me until later that night. They provided a list of other area emergency vets and Mokena was the nearest so I went straight there. They aren't 24 hours and it's a small place so upon arrival you have to call and they will put you in the queue. Wally was in pain and feeling poorly, so wasn't very cooperative, but they made it work and got blood for testing. Dr Soumar saw him for the exam and said the blood test revealed most likely he had pancreatitis. They sent everything to my awesome regular vet, who I was able to schedule with the next day. My vet did another test and agreed with the pancreatitis diagnosis. Wally was fine after a couple days of special care, feeding wet food with a kitten syringe to prevent dehydration and lipidosis. Everyone here was professional and thorough. Dr. Soumar was very kind and explained everything very thoroughly. I will probably continue going to Premier as they are much closer to me, 24 hours, and have a larger office, but I'd absolutely bring my pet back to Mokena when necessary!

What this place did?!? Words cannot describe. They listened to me when a regular vet literally…read moreonly a few days prior dismissed half of his symptoms as something else and put my baby on a diet which lead to him having the er visit he did. I'm livid at his regular vet and decided to find a new vet. The er ran the tests that should have been done and diagnosed him diabetic. Got him started on medication and three shots in, he's returning to normal.

We've been taking our dog Maggie to Happy Puppy for both daycare and boarding for several years and…read morewe couldn't be happier with the experience. Kevin and his team are absolutely amazing. Communication is always easy, and they've been incredibly accommodating whenever we've needed anything. We are always greeted with smiles and it's clear the entire staff genuinely loves what they do. The biggest sign for us is Maggie herself--she gets excited the moment we pull up and can't wait to get out of the car and go inside. That says everything. When we travel, we have complete peace of mind knowing she's not just being taken care of, but truly being loved and spoiled. Highly recommend Happy Puppy to anyone looking for a place they can fully trust with their dog.

Always a great experience at Happy Puppy - we've been bringing our dog there for a few years now…read more My dog is always super excited to go, and falls asleep in the car on the way home - he's so tuckered out from playing. The owner, Kevin, and everyone who works there is extremely nice, and easy to deal with - it's always a pleasure. Highly recommend!!!