Hugest ever shoutout to the new vet ER @ ina and Oracle (VEG).... First of all it's so much closer to Oro valley than the one on La Cañada... and since my beautiful boy only has ended up in the puppy er in the middle of the night, that's important! My precious puppyboy got into some chocolate somewhere around 11pm last night. By "some chocolate" I'm guessing somewhere in the ballpark of a dozen chocolate cupcakes bc one of my kids left the kitchen gate open as cupcakes were cooling on the counter... But I had just taken my ambien, and it had been way too long to successfully throw it up.... I called VEG and in spite of a good natured giggle (totally deserved) when i explained the situation, they had me call puppy poison control immediately... obviously I was terrified when they said yeah that's a LOT, you gotta go NOW.... So I loaded the pup into the car, then my new driving teenager loaded me into the car .... My son is definitely the unsung hero of the night. The doctors and staff were literally soooOOOOO wonderful to not only my boy, but to my sleepy self as well I work in healthcare so I know to expected the unexpected, but I've never had anybody show up for an exam after ambien again I got a little good natured ribbing about what had happened, but it had me cracking up... they graciously allowed me to step out of the room and zonk out for a little snooze in the lobby while they had him barfing his guts up, poor little dude. My guy is an anxious little (big) doggo and had a really hard time when he got a river toad last summer, and we did this back and forth of having him admitted and then going back home (at the *other* hospital)... but the docs recognized immediately that he was a little high strung and that he would probably do better at home resting comfortably instead of a costly admission where he would be stressed, and I appreciate them putting his needs first. They gave me SUPER CLEAR (and printed - bc let's be honest I had to re read them every hour waking up to check on him overnight) directions about how to care for him and what would constitute an emergency worth bringing him back for further attention. Puppyboy is home and resting comfortably, though he looks like he's really been through it, poor babe... but he's gonna make it thank heavens! There's just nothing like having a 55-60 lb dog thinking he's a lapdog on the entire ride home. Really proud of my kiddo for being such a good sport and coming through in a clutch! Love both of my boys (2 and 4 legged ones) so much. I wish I had the confidence to say that I thought the dog had learned what not to do, but if anyone knows of a baby gate that is self closing, please send me a link lol Picture of my guy, bc let's be real, he's cute as heck. 10/10, 5 stars, would recommend VEG for emergency care in Oro valley in a heartbeat!!!!! read more

Veterinary Emergency Group - The cupcake theif/VEG patient. - Emergency Pet Hospital Near Me - Tucson, Arizona

So relieved to have a place like this in an emergency. We had a run of bad luck where it seemed like all our pets were getting sick at once, and we ended up here twice in the course of a month with two different cats. Both times the vet and the techs were warm and empathetic, doing their best for our pets. Everyone is fine now, but I'm so glad that if there's another emergency VEG is around! read more

Veterinary Emergency Group - She dramatically stopped eating and tried to die on us, we think because she wasn't getting enough attention - Emergency Pet Hospital Near Me - Tucson, Arizona

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They took great care of my puppy girl! We were very impressed by the layout and the promptness of care, despite it being after hours and having plenty of other patients. They also worked with me to decide what was urgently needed, and what could wait until we could follow up with our regular vet. You hope that you never need an emergency vet, but very happy to know this is available, if needed. Thank you again! read more

My experience was great. Yes it was expensive and yes it was a very busy early evening when I went in with my dog, so the wait was, well it was a wait. But ultimately, they fixed him up with incredible care, giving him antibiotics and fluids almost on arrival, until the doctor could see him. I would not hesitate to recommend the place. Lyra, Griz, and Dr. Vossler were rock stars, and I can't thank them enough for the excellent care my boy Dax received. read more

Lindsey is so kind and staff helped with so much help we will be donating money to them in the future!

I am revising my review because I suspect that in my previous review, I was overreacting due to my own stress. Last Friday night, I ended up rescuing a 3-week-old kitten. At the time, all I knew was theoretical information on neonates, and I wasn't even comfortable assuming the role of a bottle-baby kitten mom. The little guy was not latching to the bottle and had not pooped for over 36 hours. I took him in. He was fitted with a new nipple for syring feeding, and I was told that he probably didn't have enough in his stomach to poop. Twelve hours passed, and he drank KMR well, but still no poop, and since the poop issue was not disguised much, I felt helpless and irritated. I wrote a review that mostly expressed my irritation with the VEG establishment and its setup, but the doctor took it personally. Likely, I was also too harsh and reacted more to my own panic. I took my kitten in again the next day. This time, I met with another doctor who had neonatal kitten rescue experience and extensive knowledge about their care. She guided me as to how to facilitate pooping, administered dewormer, and gave me a lot of tips and tricks for bottle baby kitten care, including proper food transition and much more. As of revising this review, two days have passed, and my kitten seems OK. So, I thank the two veterinarians who treated my Kitten on Sunday and Monday. read more

Veterinary Emergency Group - 9/20/2024 at 11 pm - Emergency Pet Hospital Near Me - Tucson, Arizona

This is the most amazing animal vet hospital. Open concept and complete accessibility to your pet 24 hours (in a row;) Everyone there was so helpful and kind. Immediate attention by staff as soon as you open the door. They won't stop until they get the answer. They absolutely saved our dog's life . read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Tucson, Arizona

Dr Darwin and Christopher were absolutely amazing and so kind to our 10 year old dog. Actually every single person we encountered today was incredibly kind. No one ever wants to go to the emergency vet but the folks mate is bearable. read more

Hands down the absolute best experience you could ever have not only for your pets but as a pet owner! From beginning to end everyone made sure that are Rosa was seen right away, everyone was attentive, not only did the doctors and the nurses and texts make sure that our dog was comfortable, they made sure that the owners were comfortable and well fed as well. Although it was a busy Saturday night, they think that's for our patients, everyone was smiling and you could see that everyone who work there truly enjoys what they do and is devoted to giving the absolute best care possible to your pets. If hospitals for humans were as accommodating and the bedside manner was the same, going to the doctor's would not be such a horrible experience for most people. I just want to personally thank everyone for taking care of our Rosa and her needs and making sure that she had the best care possible. Not to mention they work with you financially no matter what. You can see that it's not about the money but it's actually about the patient. Thank you thank you thank you again read more

Veterinary Emergency Group - Are pit had a really bad cough, and she had the absolute best care. - Emergency Pet Hospital Near Me - Tucson, Arizona

As a 14 year vet tech veteran I can't recommend this place enough for your urgent veterinary needs. This is our second time needing them and they were so incredibly sweet to our family and our dog. Our lab found our valentines chocolates for our son's class and ate 65 pieces of chocolate. They got her taken care of right away. Explained their plan to our daughter the plan (we were out of town) and communicated well with us over that phone. They were very kind to our stressed out kiddo who was feeling bad that it happened on her watch. Will recommend them over and over! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Tucson, Arizona

Follow-up: I called to speak to the Medical Director on Monday around 1:30PM. I was put on hold over 10 min. as the initial contact person answering the phone hedged and then said she wasn't sure the Medical Director was on-site. After 10 min. on hold I hung up and called back to be told the Medical Director was in a meeting and would call me back. Never heard back from anyone at VEG. That night I found an email address on the VEG website but it bounced. "the group you tried to contact (veginfo) may not exist, or you may not have permission to post messages to the group". So that didn't work either. My initial review still holds. read more

all I have to say about this group of girls at this veterinarian place is thank you very much for saving my my Oreo I am so grateful that you guys put all the work in and I am the experience that I had there was amazing. You guys were compassionate saved my dog. I am so glad thank you so much. I appreciate it so much he is doing so much better appreciate your girls. There words to tell you how happy I am. read more

Everything. Wonderful open facility. Comfortable. Kind and caring service. Kept us informed

Despite the outcome not being what I had hoped, I would highly recommend this practice. My elderly dog woke up in pain, he was off his food and in obvious discomfort. From the time we walked in to when I left, they were extremely professional and compassionate. They took the time to explain my options and walk me through the entire process and give me the time I needed to say goodbye. With this not being my first experience putting a dog down, I can honestly say it was the most comforting. If I find myself in similar circumstances again, I will definitely head here. read more

These are truly the most caring and educated vets I've ever had the pleasure to be cared by and I've met plenty as a former foster. They were endlessly helpful, truly cared for me and my cat and helped me through a really difficult process. I am forever grateful for the care I received and I will ALWAYS choose this place over any other. You guys are doing gods work, honestly. Thank you so much. read more

I cannot say enough great things about this veterinary ER. I've never seen better veterinary care. They work very hard to make a difficult, stressful situation as pleasant as possible. The staff is professional and compassionate and the best thing about the hospital, but it has other virtues. I appreciated the open floor plan, which means you're not shut away in some little examination room but instead connected to what's going on throughout the hospital--I was surprised at how calming and reassuring I found that. It's clean and bright and easy to get to. The only possible criticism I could make is that it's not cheap, but hey. Sometimes you get what you pay for. That said, I had to bring each of my dogs on consecutive days, and the staff worked hard to come up with approaches to diagnosis and treatment that weren't so onerous for me. You can feel confident that your beloved companion will get excellent care here. read more

Very thankful for VEG in the middle of the night last night. You all took great care of our boy and unfortunately while we were there, someone else had lost their fur baby. Now I felt for these people, there is no pain like it in the world and my husband and I were definitely not even thinking about us witnessing it at all. It's a vet ER, it happens. The staff were so kind not only to those people who lost their fur baby, but also so kind to us about having to wait a little bit longer and that they were sorry that it happened while we were there. They were very supportive of not only the family who lost a loved one, but us as well. Compassionate doesn't begin to describe these women! Thank you, VEG. Grateful to have you close by. read more

Absolutely exceptional experience at the Veterinary Emergency Group. From the moment we walked in, the staff was calm, compassionate, and incredibly professional. They treated my puppy like their own--gentle, thorough, and quick to act. The vets took time to explain everything in a way I could understand and made sure I felt supported during a really stressful time. You can tell they truly care. I'm beyond grateful for the care we received. This place is a godsend in a crisis. read more

It's been almost a year since I had to be here but im finally feeling better talking about my experience. The staff here are the most wonderful kind souls. It takes someone special to do what they do. I took my wonderful mastiff here one night. She had to stay overnight and just the setup this hospital has helps pet parents through this whole painful journey. You have an option to stay in a room if needed if you're wanting to spend the night there to keep your animal company. The rooms have a couch that turns into a bed. You also can just stay there as long as you want. I sat in my dogs kennel for a few hours and this staff was nothing but accommodating and was willing to work around me. My visit here didn't have the happiest ending but I am forever grateful for the staff. I wish more er vets were like them. The one thing I wish is the company they use for the cremation I just wish they didn't put the date of cremation. It may be for legal purposes but that one was a hard one to cope with. The biggest hug to the staff there. You all were the sweetest to Shadow and you have no idea how much that meant to me read more

Veterinary Emergency Group - My little Shadow - Emergency Pet Hospital Near Me - Tucson, Arizona

My beloved 15 year old Dachshund, Patrick, passed away 3 weeks ago at my home on a Saturday night. I was in great distress and called VEG because I did not know what to do. I spoke to Carmen on the phone and she was so compassionate and told to bring him in and they would keep him until Kindred Spirits picked up on Monday morning. Carmen and a nurse met me at back door. I am very grateful for Carmen's genuine compassion and care. read more

These people killed my dog by overdosing him on sedatives. At one point the Dr said "what I've given him would kill most dogs." Guess what? They succeeded in killing him!!! This is disgusting negligence and their license should have been extracted!! I have all of the evidence. And they still charged us thousands!! Reprehensible!! read more

When I walked in there was immediately greeted by the vet and a technician. They immediately scanned my dog and came up with a plan! Better care than anyone gets it at an emergency room in Tucson. read more

They are amazing and the staff is awesome. The best customer service I have received in a long time

Incredible staff, put your pet first. All exams are done in the open, allowing you to be with your pet when they need you. 10/10

Dr. Bundi Wilde was the most amazing doctor we could've received. She was kind, patient, thorough and fast. She listened to everything I was saying, explaining everything and was very gentle. This was the first vet visit where my very anxious dog didn't completely freak out. She was recently traumatized from another vet clinic and this was just the most amazing place that could've taken care of her. They found corneal ulcers in her eyes that the other vets missed/wouldn't give me any help when calling back, they told me it wasn't their fault and there's nothing they can do and they were very dismissive. Everyone here was so accommodative, respectful and kind mannered. I will definitely be taking her here for any other emergencies. They did an outstanding job and you can tell they really care for the animals as well as the owners. I am beyond happy and impressed with VEG! Thank you guys for all your help! read more

Veterinary Emergency Group - Corneal Ulcer - Emergency Pet Hospital Near Me - Tucson, Arizona

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I don't really know how to express how amazing this place is, but I'm going to try! Our girl Simba had a very scary injury that became terribly infected. We were able to walk right in and see Dr. Gordon. Zoe helped us the entire time as well as a ton of other staffs. From asking if we are ok, to getting down on the floor, treating Simba like their own. .. I am just overwhelmingly grateful for the staff. We returned two days later because the skin covering her injury was just too far gone to provide for healthy healing. Dr. Cochran stepped in along with Zoe! And they took wonderful care of our girl. Today I wasn't paying attention to names because I was busy holding Simba's head to distract her. The doctor today was so wonderful too! She spoke to us about how to proceed, explained what we could expect as we continued to care for Simba. This time was to change the dressing. We never had to leave her side. We felt like we were in our own living room. Their model of encouraging owners to stay by their pets side was exactly what we needed. I was so stressed, but felt like she was in the very best hands. Thank you so much to everyone. read more

Veterinary Emergency Group - Recovering.‍ - Emergency Pet Hospital Near Me - Tucson, Arizona

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My dog and I had our first experience with VEG yesterday. Be aware: this place is Expensive! But, any Emergency hospital is expensive, and the real difference is that at VEG they do everything possible to make it worth the money. I was greeted at the door, and immediately a very friendly person took all the information and put me and my dog in a comfortable private room. My dog is wary of strangers and fearful, which I explained to them. Everyone on the staff who had interactions with us was impeccably kind, understanding, and compassionate with my dog. They took the extra time to offer techniques and solutions to help him to be less afraid and spoke to him to soothe him. This helped my dog immensely, and eased my own stress as well. Although I waited some time due to there being only one vet on site when I arrived, someone checked in with us regularly to see if we needed anything, so the wait was not unpleasant. The facility is very clean and the staff professional and efficient. Everything was explained to me, all my questions answered, and I never felt rushed. My dog had time to relax a bit and ultimately even wagged at the techs and allowed them to pet him. By the time we left I felt entirely confident that I understood the medical situation with my dog, and that everything that needed to be done had been done, and done well. The very best thing about this place is that they let you stay with your pet the entire time, even while a procedure is being done. My being able to hold him and talk to him made a huge difference to both of us. I've never had such a positive experience at an emergency vet hospital. You get 5-star treatment there, both for your pet and for yourself. I will, in the future, not even consider going to any other emergency vet facility in Tucson. This place is the very best you can find. read more

We recently had an issue with our 14 year old dog and these guys were fantastic. Very caring always working to do what's best for the pet and the owners. I highly recommend this facility if there is a pet emergency. read more

Very easy check in. Knowledgeable staff. It was a very clean environment. Everything was explained well for my dogs care, and her diagnosis read more

Great facility, staff. Welcoming and professional. Pets and humans treated well. Would recommend.

We would like to thank the staff at VEG for all for the support, compassion, and thoroughness that they demonstrated while caring for our Great Pyrenees, Blanca. We also want to thank everyone for their patience and thorough explanations of all things medical to people who do not know medical jargon, and for patiently dealing with two distressed dog parents. We are grateful for your help and understanding while we made that very hard decision to help our Blanca over the Rainbow Bridge. We appreciate all you do for all the animals that you see on a daily basis. Would recommend this clinic for all emergencies for all pets. Blanca's Dad-guy and Mom Dan and Kathy read more

Huge shout out to Dr. Ruth Hagan for seeing our cat, who presented with nonspecific GI signs including vomiting. Dr. Hagan was amazing and very astute, and caught his urinary tract infection just by recognizing a few suspicious lab values. A lot of doctors would've missed this and we're so grateful for her skill and thoroughness in figuring out what was wrong with our kiddo. The entire staff was incredibly attentive and kind from check in to check out. Being able to stay with him for the entire visit made a world of difference in his fear and stress. Thank you Dr. Hagan and VEG! read more

I am soooo happy these guys are here! Brand New, super clean facility.... Great concept, all open, you are with your pet throughout any procedures. Super fast service, super friendly, professional staff, reasonable prices for emergency vet services. Love love love VEG!!!! read more

My dog has severe allergies in which were acting up over the weekend while our usual vet was closed. She normally gets a kenalog shot every three weeks in which I told the vet about over the phone. She had an appt. for her next scheduled shot but it wasn't til Tuesday. I had called to see if they had something similar to Kenalog and/or if I should even bring her in and they said yes so while I stayed home with our other dog my partner went to this emergency vet. Long story short, she came back with the same symptoms ie. congestion, snorting and panting. The vet only prescribed antibiotics and a series of prednisone pills with a charge around $250. I kinda expected it to be expensive but I feel that they weren't listening to my original request. Maybe something was lost in translation because my partner had brought our dog in. All I needed was another steroid shot or maybe some allergy meds to get her to Tuesday's appt. read more

I really liked the way they handle incoming patients. They immediately address you and ask what you're visiting for, and have people come by to look at your pet faster than any emergency veterinary office I ever been to, despite being busy. The staff were also very kind and helpful. I really appreciate the way this place is run. They also gave me helpful recommendations for specialists in town and were very informative. Thank you for taking such great care of Tyra :) read more

My dog was diagnosed with valley fever, pneumonia and an enlarged heart by her vet. She was home and was being treated with medication. Saturday night at midnight, she collapsed so I took her to this group. From the moment I got there, everyone was so compassionate and treated her and I wonderfully. My ultimate decision was to let her go and the love and care for her made her passing peaceful. They even had a jar of chocolate for her so she could enjoy her final moments experiencing something she could never have before! I highly recommend this group. M. Talley, Oro Valley. read more

This place is amazing! All the ladies were so kind and quick to action! Even though my little chihuahua was sick and we were stressed they made us feel super comfortable and safe. The Veterinarian is amazing! read more

We took our Rhodesian Red Ridge back here and they did a lot of x-rays and the like said our dog needed surgery, but they could not do it there. We tried and tried to get copies of the x-rays so that we could take to our vet after the other as to why we couldn't get them, sad read more

God forbid anyone will need animal emergency services. If you do, I cannot recommend this facility more. From the moment you walk thru the door, your anxiety level will drop, if only a bit. You are led to your own area immediately. We were seen promptly every visit. Yes, there were several visits over about 10 days. Test results come back very quickly. There is a nice reception/ snack area that is filled with all kind of beverages and snacks. read more

Great professionals! Have needed to go twice in the past month, once for our sweet doggo who started having seizures (apparently from contracting Valley Fever) and the second time for our kitty who had an abscess by his jaw (despite being an indoor cat only). Thanks to their compassionate staff, kitty was diagnosed with a tooth root problem (will need an extraction at our primary vet's office). So grateful for their kindness & expertise. read more