Had it ready when promised. Very nice to deal with. Everything was good with the purchaseread more

Thank you Anthony for taking the time to show us Petsafe Easy Walk no pull harness and to explain…read morethe benefits of the harness. Also thanks for taking the time to show us how to put the harness on our 4 month old 28 lb German Shepard Mix puppy. This is why we continually shop at Petsmart with our first dog Timmy and now Archie because the employees no what your dog needs and to out of their way to help you. Also thank you Ali for training our dog Archie in "puppy classes"

I started shopping exclusively at Pug and Hound in Geneva about a year ago for all my fur-kids…read morefood, supplements, and chews after experiencing that they are the only pet health food store that carry ONLY the safest brands. All the staff have a vast knowledge of all their products and why and under what circumstances to use them. Additionally, everyone that works there is incredibly friendly, supportive, and compassionate. The owner, Krysta, has helped me with specific protocols through nutritional consults for each of my 3 Maltese and has graciously helped us tweak them based on their changing needs over time. I highly recommend shopping at Pug and Hound Pet Apothecary for your beloveds for all their health needs as you will only find the most supportive, compassionate, and knowledgeable staff always willing to go out of their way to help! -Michele C

This is the premier pet care store around. Krysta and Jeff are not only amazingly friendly and…read moreknowledgeable, but Krysta is a vet tech and her and Jeff personally vet every single product they carry. The attention to detail and costumer service goes far beyond expectations! HIGHLY RECOMMEND!!!

Do not go here if you love your pet. They prescribed apoquel like candy, ignoring and never…read morediscussing side effects. It didn't work well and caused problems. Our little guy had numerous skin tags, which they shook off as well. Our next vet diagnosed liver problems and Crohn's disease; they never investigated anything. Another irritating thing - they do everything "out of the room" - blood draws, injections, etc. Why? Your pet deserves your care when being poked.

a big thank you to Meadow View for taking such good care of our beautiful dog, Lindy. When it…read morebecame clear that her time with us was over, they were so kind and supportive. They helped her cross the Rainbow Bridge with compassion, and love. Thank you Thank you. Bob Lindahl and Wilma Van Arragon

Amazing service. So reliable and my dogs even pose for a picture each day at the end of the visit…read moreand I get a picture texted to me each day. They also are very flexible with dates - so I don't have to pay for the vacation days I occasionally have. I have seen my dogs with them and they are so excited to see them pull up. Thank you Chris and the Barking Brigade in Batavia.

Great service, very reliable. Been using it for 6 months without any problems. Our dog is still a…read morepuppy which can be difficult and requires tons of work. Used the walking service as well as overnight stays when we went out of town. Both without any problems.

Excellent- very thorough The doctor took time with us and…read morethe pet. They really care about the pet. Staff is very efficient, as well as making you feel the pet is in good hands

I cannot say enough great things about the St Charles location. Anytime I call, everyone is more…read morethan helpful and goes above and beyond to ensure that my questions and dog needs are taken care of. I wish I could say the same about the North Aurora location bc it's closer to me.

We absolutely love Ruffner's our pup runs to the door when I tell him it's time to go to school and…read moreplay with his friends

Great staff who get to know your beloved furry friends and take good care of them while you are…read moreaway. They don't hesitate to make recommendations on observed behavior. Day care and grooming are available as well. They keep track of health records for your pets protection. I trust this team.

I had really high hopes for this place, but unfortunately, my experience was very disappointing…read more When I first called to set up the meet-and-greet, everything sounded great and very professional. I brought my dog in, and after about 35 minutes, I received a call saying he was doing well and that they recommended letting him stay longer. When I picked him up, he seemed happy and in good spirits, but I quickly noticed scratch marks all over his body. Since he's a bigger dog who tends to play rough, I wasn't too concerned at first. However, once we got to the car, I saw a small spot of blood on his back, and later that evening at home, I realized he was completely covered in scratches and scabs, as if he'd been clawed repeatedly. I reached out to the management team, and while they apologized, they reminded me to "think of this as a child going to a playground." I understand dogs can play rough, but my dog was covered in scratches and scars. I was told there were no scuffles or fights, which makes it even more upsetting--meaning staff must have seen this happening and didn't step in. I expected to pick up my dog in the same condition I dropped him off, not injured and covered in marks from another dog.

Love everything about this place for my baby - they are kind, loving and nurturing. I'm so very…read morecomfortable leaving Tucker there during the day and for extended stays - kudos to Crystal, Julie and all of the staff!!

A New Dog absolutely is the best! Without question, it's the ONLY place we trust with taking care…read moreof our pup when she can't be with us. Jen and Mike are amazing and treat Malka like she's their own. Our dog literally jumps out of the car and towards Jen and Mike...she's always so excited to see them - and I think that speaks volumes. Whether for a date night, vacation, or just in need of a puppy break, these are the people who make it all happen (and SO easy). As a matter of fact, I'm taking my dog to spend the night there tonight! There's no need to hesitate - take your loved pup(s) to A New Dog...you'll be thrilled you did!

Great place with lots of rooms for the dogs to play. Owners are wonderful caring people who are so…read morededicated to their business and dogs. Our dog is a regular day care customer and weekends doggy vacations "frequent flyer." Love the the themed hotel rooms and all the details given to each room. Make us feel more comfortable knowing our dog is in a cozy room when we have to board him. Clean and up to date with all regulations. I highly recommend!