Scheduled an appointment for 3:45, got a text that my appointment was at 3:45, showed up at 3:40,…read morewaited for 40 minutes, checked my phone and saw my appointment time was actually at 5:15, left, came back at 5:10, waited another 15 minutes, was then told that my appointment was at 3:45 and that it could not be completed! She said that as soon as I was leaving she was gonna come get me. Though, she seemed to be mid haircut when I left. I was offered to reschedule so that was good on them but after everything that happened I was left with a bad impression of the salon. I'm sure they do great work but the experience I had today was not the greatest.

Had a great experience with Mary! Went in for a cut & partial highlights (have short hair). I let…read moreher know I was more concerned about the cut & style of my hair, not so much the color used to highlight. She was super understanding & ended up picking a color that I am super happy with. It's been a while since I was this pleased with a cut/color. Mary did a fantastic job!! She made me feel very comfortable and had a great attitude. Fun conversation and even went out of her way to suggest local restaurants, bars, events, etc. to try since I am new to the area. Mary rocks and I will def be using her skills again!

Your website is godawful. The booking site and site with full info about services are completely…read moreseparate. There are only a handful of services available with no info about what falls under these services. I booked 90 minutes of massage thinking I could call and let them know that it's actually a couples massage only to find out there are "no providers available" and that I'd be charged for the full time if I didn't show. It's ridiculous how old and outdated the website is, and how rigid and unfair the staff is when working around it. Is cancellation a major part of your business' income? I shouldn't have to deal with shit like this on a website that looks like it was built by a 14 year old in 2006. It's 2024 why are you so lazy and greedy? Shame on all of you.

Bravo! Incredibly impressed with this spa! My sister came to visit for her birthday and I scheduled…read morea massage for us both. They had Covid procedures in place and we felt comfortable the entire time. We loved our massages, the masseuses were top notch, the facility was very clean and the prices were more than reasonable. I highly recommend Elite and am looking forward to my next visit! Thank you!!!

My niece and I had setup appointments months ago for this salon to have our hair styled for our…read morenephews wedding. Well both stylists really seemed to be rushing us and not really listening til we got to the point of whatever. My appointment didn't even last 1/2 hour and she already had another one scheduled. Overall we were very disappointed and would warn others that they be rushed through their appointment.

Life Savors! My daughter was spending the summer in Northern Wisconsin and the water was doing a…read morereal number on her hair. She had become extremely self conscious about it, as it was stringy, brittle and falling out. The ladies at Salon Fifty Four were Amazing!! They took her in, let her tell them what she was struggling with and got to work getting her hair back in order. Without the slightest hint of judgement. She left there feeling confident, uplifted and secure in the products and directions that the ladies had shared with her. 10/10 recommend!!

I got a brazilian wax here. The service was really quick and my wax specialist talked me through…read moreit. They do use soft wax, which I usually avoid but they told me they use a protective barrier on the skin so the soft wax doesn't react harshly with your skin and it really worked. It has a chill vibe. Would def recommend for waxing purposes.

First time getting a Brazilian and it was amazing. Great atmosphere and she talked me through the…read moreprocess so I wasn't nervous. Will come again.

The staff was so friendly and helpful. One person in our group is nursing and needed a place to…read morepump. They gave her a special room. The amenities were great. Very clean facility. Hot tub was next level.

The spa offerings are amazing as is the spa attendant Mackenzie. They're a little pricey than some…read morespas however it's well worth it. The skin care products for purchase are really good too especially the skin lotion. The first time we went there we were sold by Mackenzie's tour of the facility and showing us all the amenities.

I had a wonderful experience! I got my nails done for my wedding and they turned out better than I…read moreexpected. The pictures attached to my review are my nails after 4 days still looking amazing. So happy I found this place. Plus, I had a great conversation/therapy session with Mandy

10/10 the best manicure I have had. Miyuki went above and beyond what I could have asked for and…read moremade my experience an unforgettable one! i will definitely be going back!

This place is not worth the price. The guys didn't want to buff my nails and left gel on my skin. I…read moreasked him to file it off but he filed all my nails. His massage was half assed too. There's definitely a language barrier but I still feel that it's not worth the price. I paid less in other places and never paid more than $80 for a mani pedi with gel. I paid $130 today.

My sister-in-law was getting married and I was lucky enough to be asked to stand beside her, on her…read morewedding day. One of the tasks, as her bridesmaid, I was asked to fulfill, was to find a place to do our hair for the big day. I was up for the challenge & started with a http://www.Yelp.com search. I took a stab in the dark & called this place, with no reviews. Since, I'm from Chicago I had no idea what to expect? The girl I spoke to on the phone was so sweet & super accommodating. I made appointments that day. I continued to make phone calls, with questions & every time I spoke to someone who was knowledgeable and patient. The day of the wedding, all of the hair dressers were so upbeat & fun to be around. They each took their time to give each of us the look we were going for! I have to say they made the whole bridal party look fabulous! This is a terrific salon & I'm glad we chose it! They even let us bring in the makings for mimosas!!!

My first time at this Salon. My daughter told me to book with Nika as she had cut my grandaughters…read morehair and she was extremely happy. Nika is beyond amazing! She took her time with me, listened to what I wanted ( went from very long to a shoulder length cut) I have naturally curly hair and have never been able to find a stylist who knew how to cut curls. Nika gave me the best cut I have ever experienced! I love my curls, perfectly layered!

Travis has done my hair for a very long time, as well as my daughters. He is kind and is amazing…read morewith color! His cuts are always good and scalp massage is amazing! You won't regret it if you go to him! The salon is nice and very clean. Well located for most on Oneida st. Now.

Travis is fantastic. Consistently provides a great haircut and beard trim. I literally wait until…read moreI'm in town to get my haircut because I only trust Travis with my head. Nice scalp massage and shampoo as well; facilities are clean and new. Highly recommended.

It was so serine and my facial was incredibly relaxing. Marni was fabulous, professional, and…read moreworked seamlessly with the flow of her skin care

An airy space that's always welcoming, and their staff is very down to earth which I appreciate. I…read morefeel great after each visit!