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    Victory Feeds Hawaii

    5.0 (5 reviews)

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    Ask the Community - Victory Feeds Hawaii

    Are you open today, it says your open but no one answered and came on Saturday your doors was close but your hours of operation said you was open?

    Yes, we are open until 6pm today. We might not have been able to answer the phone if we were helping an in-store customer. We normally callback our missed calls if this happens.… 

    Are you guys still open I always call there's nobody answer?

    Yes we’re open till 6pm

    Do you sale Alfalfa Hay?

    Sorry we don’t carry Alfalfa Hay at this time, but we do carry 7# boxes of Timothy Hay.

    Don’t See Your Question? Ask Away!

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    The Pet Depot - Happiest kiddo with his new snails

    The Pet Depot

    (181 reviews)

    We went here, expecting to grab a couple plants for my aquarium maybe a couple of dog treats…read more.. check things out on Ewa Beach side since we drove from Kaneohe. Walked out with the plants...a brand new Paludarium and then some. The customer service here is phenomenal. George and Ryan were so helpful and knowledgeable, patiently helped us pick out our merch and gave us advice on problems we had run into. They are laid back and very personable, and funny, almost like we knew them for a long time! But everyone there were super nice and had a great attitude. Making this experience across the island so memorable. The store selection is also something to admire, they have a little bit of everything from small reptiles to dogs in such a small space (compared to a big box store). Definitely had to grab a few upgrades for our dogs and cats. But the fish area was the one place I was very impressed with. Everything they had was so clean and healthy! (Also very reasonably priced. ) The bettas were even housed in their own separate tanks and not in those small tiny plastic cups. Didn't seem stressed at all and just chilled, which was so nice to see. Definitely worth the trip from Kaneohe. Once we set up the new tank and get it established, we will definitely be driving back.

    We came here for a snail and some plants for our tank and left with a little bit more than that and…read morestill only paid $20 for everything!! Can't beat the prices!! Their tanks are so clean and nice looking and all the fish look healthy. They are very attentive to your needs and can answer any questions you have on the spot. They have a range of live animals there like turtles, birds, Jackson chameleon, fish, snails, shrimp. We didn't see any puppies but they said they do get them. They also have a dog washing self service area which I thought was really cool. Should totally check this place out if you're ever in the area even if it's just to browse.

    Moanalua Pets - Store front.

    Moanalua Pets

    (96 reviews)

    Small quarters but the selection packs a decent punch. Owners and staff are welcoming,…read moreknowledgeable, and helpful. Not your usual aquarium store layout with most tanks on one side of the store while accessories and food aisles dominate the square footage, but tank-maintenance, small pet, and reptile wise, they have a lil bit of everything you need. It's all there. I was looking for more aquatic plant additions, shrimp, and loaches for my tanks when the owner informed they get re-stock and new shipment every Tuesday. I ended up leaving with male guppies, Molly's, and some homemade beef jerky (which was 10/10 btw) that auntie at the register offered instead. Don't know anything about the "smell" mentioned in earlier reviews because there wasn't one, not even the pet store kind that's expected. On the subject of earlier reviews, as far as service goes - it was busy since it was a Saturday and no one was rude or unhelpful to us considering we came in a big group with teens and kids, an age range famously known for wandering around with zero spacial awareness for others. They could have been annoyed or impatient about that alone, but they were accommodating given the size of the store. One staff member entertained my kid-sister's questions and requests while simultaneously helping others and cleaning the tanks. An example for you. For being a local family owned business since the 80s, I don't think over-the-top service is necessary. But I have a soft spot for small local business owners, so what do I really know? They keep the community alive. It gives them their own character. I doubt a 3 or less star review would negatively impact these long standing businesses anyway. But that's because I live in reality. I'll be returning every other Tuesday after they've acclimated/quarantined the last weeks new shipments. The location beats having to go Kalihi or Town if you live in nearby neighborhoods. Love that.

    I think they've got a really decent selection, definitely more fancy and expensive guppy strains to…read moreoffer at the moment, and some common fancies in a blond color. I think it's a bit less species variety overall than maybe the fish shops in Kalihi and the aquarium concepts shop nearby in mapunapuna, but a bit more selection of fancy guppies at the same time. The big-brain flower horns, discus, some display tanks, and axolotls were a cool surprise. Some of the resident loaches were huge, especially the albino dojo near the front! Too bad I forgot to take a photo. That thing must be like a foot long and a decade old, and maybe as thick around as a portuguese sausage. Huge hump of fatty muscle along its back. I'd been wanting to check this place out! It definitely is a little cramped and cluttered looking inside and the smell is a little strong, but not too bad. There was a long-gone hollow goldfish staring at the sky, that gave me small-kine jump scare when I squat down to look at a tank. It was just randomly drying out at the bottom of a bucket in the aisles, which was, uh... anyways. I wanted to know more about an unlabeled and unpriced freshwater plant that somewhat resembles seaweed, so the buff dude grabbed a handful to show to the cashier lady at the front. The buff dude was attentive and personable throughout my visit, and did his best to answer questions about the fish, which I appreciated. The cashier lady though, she mumbled a name but I don't think she knew the plant that well and didn't write it down either. What she was somehow very sure about was the price, lol... just plainly stated the price for a clump is $7.99, though the tank of plants above it were organized in much neater clumps, and advertised at $5.99 each. Not only that, she had to step down from the cashier box to get her hands wet, and manually separate the handful of plant that the man grabbed. Started as a healthy, natural looking clump that would fit nicely in an 8 oz container, and she tore it in half. So, now it's small enough that it fits in the palm of your hand! Did she think to wash her hands first after handling cash and coins all morning? Nahh... But she was very insistent to him that he was definitely (and arbitrarily) holding two clumps, not one! She knew I wanted to buy it, and I'd already got a few pricier fish in my cart, so I guess she felt I could afford to cough up an extra few bucks. Yeah can, just don't think that I don't notice the grubbing... Business goes on as usual. I needed to get on with my errands that morning and eh, the shop has some local mom-and-pop vibes so I gave it a pass.

    Petco

    Petco

    (300 reviews)

    Christina at Petco was absolutely wonderful with my dog, Maddie. From the moment we arrived, she…read moretook the time to really listen and understand Maddie's specific needs, preferences, and sensitivities, which immediately made me feel comfortable leaving her in her care. I asked that Maddie only receive a bath, blow dry, and nail trim (no haircut), and Christina followed every instruction perfectly, including using Maddie's special shampoo. Maddie came back looking beautiful! Extra fluffy, fresh, not matted at all, and most importantly, calm and in great spirits. What really stood out was Christina's kindness and genuine care. She took time to talk with me before and after the appointment, never made me feel rushed, and clearly treats the pets she works with like they're her own. The treats were such a sweet touch too! Thank you, Christina, for taking such great care of my girl!

    This was a disappointing visit. I scheduled an appointment for 12:30 PM to have my two Frenchies…read moregroomed. When I called ahead, I specifically asked if there were any requirements or documentation needed, and I was told no because Hawaii does not require rabies documentation. When I arrived, they asked if my dog had any allergies, and I explained that he does not, but he does experience seizures occasionally. The woman at the counter with long hair and a ponytail spoke with the manager, and I was then informed they could not groom him because of the seizures. They asked if he was on medication, which he is, and whether the seizures were triggered by noise, which they are not. I explained they only happen every few months. While I understand policies are policies and I did not argue their decision, it was frustrating to find this out only after arriving for the appointment. The manager did provide me with a recommendation for another groomer, which I appreciated. The manager answered my questions and gave me options for types of trimmers that I could use at home. However, the customer service afterward was what truly disappointed me. I mentioned I no longer wanted my other dog groomed but was interested in purchasing nail trimmers. The manager asked an employee to assist me. The employee walked away, and I followed her, but then lost sight of where she went. I eventually found her sitting at the front of the store waiting for someone else to bring the item. When she finally acknowledged me, she simply said, "Oh, I'm waiting for them to bring it to me." The issue was not the wait itself, it was the lack of communication. I was left standing there confused, having to look for the employee, only to find her sitting down without ever telling me what was going on. Overall, this experience could have been handled much better with clearer communication and stronger customer service.

    Victory Feeds Hawaii - petstore - Updated September 2026

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