Tatiana helped me and my family purchase our first brand new Mitsubishi ever. She took her time and let me test drive it to my fullest. I've never been this satisfied with a salesperson before. She held our hand through the whole process and made sure we got the deal that made us comfortable. 1000% reccomend Victory Mitsubishi , best dealership in town! read more

Victory Mitsubishi - Car Dealers Near Me - Bronx, New York

The customer service is totally broken. after purchasing a vehicle with Victory Mitsubishi they treated me like I was nothing, unlike the way they treated me minutes before signing. I returned to them for help after the bank noticed some discrepancies on the paperwork and they had me sitting for a half an hour and then when I confronted them they said they were ALL in a meeting so I couldn't be helped. (with an attitude I might add). This is the kind of behavior they give every single time. Unless when you fi walk in and tell them you're there to purchase a vehicle, they make you wait & wait and wait. read more

I drove 4hours one way to test drive a vehicle listed on the website. I called the night before and confirmed the car was in the lot and would be available for me. I made sure Ericka knew I driving 4hours to drive this specific car. I was assured the car would be ready. On my drive in, I received a text from Ericka asking if I was still coming to drive this vehicle, I confirmed immediately. Upon arrival I was greeted by Fran. He had zero prior knowledge of the vehicle I was coming to test drive. He wrote down the stock number and asked how I would be paying (cash or finance) to which I answered "cash." He proceeded to go talk to someone and smoke his vape for a few minutes. He came back and told me the vehicle wasn't available & that it had went into service. He offered to show me other vehicles, I declined. I explained I was only interested in the one I called about. I asked why no one notified me that it went into service, he said it was a last moment type of thing. He said he had no idea when it would be ready and did not have the phone number or ability to contact his sales manager or his lot manager. He said Ericka is only a receptionist and does not have the ability to confirm if vehicles are available. I asked why she blatantly lied to me. Fran said he didn't know and he was a new employee. At this point I left. My husband called and asked about the situation & the receptionist lied to him and told him the vehicle was on site and I was currently looking at it. WTH?!? lol so obviously after talking to me he knew this was a lie. He called the receptionist back & she proceeded to tell him the vehicle went into service last night. Last thing I want to say, I tried to call and speak with Ericka & she transferred me countless times. I finally spoke to someone who said they did not know the names of the Sales Manager or Lot Manager but would send a message in a group chat to the managers for someone to call me. No one has called me. SCAM!! SCAM!!! SCAM!!!! read more

If I could give them 0 stars that would be too high. Being aware of a previous review about the bait and switch tactics, I called before going there and was told the car was still available. When I arrived after a 45 minute ride there, I called outside their door and was told again the car was still available. I was directed to a salesperson who then told me the car was sold YESTERDAY! I blew up as I told them I would do if the car wasn't available. I then very loudly said this place is a ripoff and the manager actually tried to tell me cars are always being sold and this one may have just been sold. I guess he didn't know the salesperson said it was sold yesterday and not in the last 5 minutes. They didn't coordinate their lies. Do NOT go here!!! They advertised a car--Honda CR-V 2019 way below book and other dealerships but I gave them a shot. My stupidity for trusting a car salesperson. read more

Switch and bate , I confirmed car was available before my 1.5 hour drive there. Once I got there they said car was sold BUT they had another one with more miles and $10k more. I was pissed and left. Same car is still "available" smh horrible read more

i've had several bad experiences with this place! they say they have the vehical at the location to test drive they harass You all day to come and when you get there they tell you the vehical was sold or getting serviced after driving 2 hours, they lie to get you there to then try and show you a different car. read more

After confirming a sales price over the phone i went to get a certified check and after driving two hours to see the car i wanted i was told the price is not what is advertised. expect to pay 15-20k more than advertised price. definitely do not recommend this place read more

Bought the car about week and half ago and went to vacation the day after had no time to notice any imperfections and just got back . they serviced it before I took it and now its missing a matt in the back called them and no help at all and they cleaned the car but did a horrible job , interior has alot of scratches and buttons peeling the seats have some rips that I didn't notice. The trunk emblems are coming off and has paint peeling of the trims . if they are giving me a hard time with a matt . Imagine these small details that I want fixed and supposedly I have bumper to bumper coverage and paint protection and interior coverage. Very unsatisfied very bad customer service definitely won't recommend read more

Do not go to this dealership. I spent two hours with the salesman. He told me the car I was looking at gets a 200 point inspection. Took it for a drive. When I went to negotiate on the deal the manager Christian came over and told me that there was an addtional cost that I was not aware of $4000 to do the 200 point inspection. What a joke!!! He then proceeded to tell me to have a nice day when I called him out on such nonsense. Place is bunch of non-professionals and scam artists! read more

Poor spot. Team sucks and doesn't have communication. I went with 22k in my pocket to buy a car and these dummies messed up as they told me the car was available when in fact they sold it the night before. They do false advertisements. The stupid car is still yp on their website as off 6/15/23. They clearly don't do well and use sweet fake deals to lure you in. All sales idiots were outside smoking and dicking around finger popping each other. Great f up mitshubui read more

"THIS PLACE IS A SCAM" I had an horrible experience here. I drove all the way to Bronx from Central Jersey. My friend had seen an online advertisement which said that the car costed 9,995 dollars excluding tax. He called the showroom and spoke to "Melissa", she confirmed that the car was available and including all the extra charges it would come up to around 12,000 dollars. My friend booked an appointment for the next day. When we arrived at the showroom the sales person "Brandon" spoke to us. We kept asking him the price of the car and he said it was the same as the online advertisement. He kept us waiting for almost 4 hours and towards the end we were told the car costed 17,000 dollars. We're really disappointed with this. No one should come here. This place is a scam. read more

I brought a car from them and they put the car in somebody else name and made me sign for it. now my car is towed and the paper has my name and when they look it up its under someone else's name read more

They upsell me a car that when i come to buy a car with my pre approvals from the bank they don't deliver on their promises.

Worst car buying experience of my entire life . Staff is extremely arrogant and rude and they practice false advertising. Stay away from this place . I would give 0 stars if I could . I can't believe Mitsubishi motors still lets these guys have the franchise with all of the horrible reviews that this place has . read more

Bought a car less than two months ago and when I tell you I got zero support after I step foot off the lot it was ridiculous I was promised so much and received nothing but disappointment please shop somewhere else would never recommend this place read more

Never ever again!!!!!! They quoted us a price over the phone $10,700 and when we got there they added $5000. When we called him on this the salesman said that is what the girls on the phones are supposed to do. Their job is to get you to come in. Save yourself the waste of time and never go to this place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Williams is the worst sales I ever met in my life, forced me to buy by finance, told me there was a $5000 difference if I paid cash, rejected my doing the test drive, and totally wasted time read more

THESE GUYS ARE SCAMMERS. DO NOT. I repeat DO NOT buy anything from this dealership. READ THIS IF YOU'RE BUYING YOUR FIRST CAR. i went to that dealership for a specific car that was online. i called and ask if it was available they responded yes. I drove 3hrs, got there and the car was no longer available, Weird. They knew I can along way so they pretended like they were trying to help me. In reality they had horrible intentions behind "helping me" they used none understanding terms that a first buyer wouldn't understand so I ask him to specify it and he did the same thing just kept using different form of vocabular. I agree to the deal because what he said thinking he was doing me a favor. I get home after signing paper. the car was worth 20k i get home with a $30k+ loan. while I was signing the papers he said" with this car you'll get a free oil change everything is covered at no extra cost. The moral of the story is he agree to every question I had regardless of it being truthful. I ask them to remove all add ons the next day after I noticed it and he said alright i will have that removed it will take about 4-6 weeks. it's been 10months now. NOTHING HAS BEEN REMOVE. POTENTIAL LAWSUITS COMING SOON :) read more

Scam artists. They show a pic of a car then it's not available when you get there and if it is they start adding to the price thousands of dollars Avoid like the plague. read more

I haven't had a good experience with this dealership since I bought my car a year and a half ago until they hired all new people in the service department they still need to hire new people in the sales department and financial dept because they attitudes are terrible they try to be nice until you buy a car and they get the money from the bank. They run your credit soon as you walk in the door without even test driving the car you want first. They rack in 6-7 grand more than the cars value the BBB need to look into these guys because I swear they pocketing money.... Only reason why I'm even giving 2 stars is because the new people in the service department is the best thing that has happen to this dealership if they get more good people like that in the company then they have a chance of Turing around until then wouldn't recommend.... read more

Place is very shady. Beware of this place. The pricing they list online are completely different then what you see at the dealership.

I drove 2+ hrs because I wanted to purchase a specific car, before take the drive I called and spoke with a lady and asked all the necessary questions like: is that the final price? A: no the price is negotiable Are there any fees adicional to the taxes en registration fees? A: no, no hidden fees... What's the condition... it's in mint condition. Long story short when we arrived I just wanted to check the price of the car, my score was 802 so I new I could get any car a want, the deal breaker was the final price, they made me signed the car loan application and I made it clear that I didn't want my credit to be run without knowing the final price and they said no worries that won't happen, after 2 hrs of making waste my time I got a credit report notification saying that I got -5 points because they run my credit with multiple companies and later found out that the car price that was $48k after taxes, registration fee and CRAZY DELAER FEES was 62k. Conclusion: after wasting 2hrs I left with 5 points less of my credit and with no car, please do yourself a favor and do a research with different dealers before doing any business with them, they're the only dealer charging all those unexplained fees. The manager is extremely aggressive, read more

Absolutely the worst dealership I have ever encountered!!! I recently purchased a car from here & within 24 hours my car was giving issues. There are parts in the interior of the car that is literally popping out and I have to fix it myself. I took it to get service & they were honestly no help. Chris was the guy helping me and he said there was nothing wrong with the car and he test drove it. However, when I received the car back the problem was never fixed !!! Not to mention after purchasing the vehicle , they basically force you to write a good review. This place is a scam & should be reported to better business bureau. They are refusing to help me but I will be dealing with them legally!! I wish there was a options where I could leave no starts because they honestly don't even deserve the 1 start !! Everyone there is scammers & should not be trusted! read more

Please pay attention to the reviews. Sales staff are all children who behave and dress as such. I had the one guy who carried himself well which made me stay. They checked my credit and asked me for a down payment before i even saw the car. Told me since i was a first time buyer the down payment had to be more than i had wanted but neglected to tell me they were going to up charge me 4000 on the sticker price.( which i had to call my bank to find out) When i asked what are the additional warranties they charge for they said we cant tell you until you make the down payment. So I left. read more

Victory Mitsubishi...what can I say the worst experience ever. Victoria that works in service is the worst. Brought car in for oil change and slow leak that was in tire since purchasing car. 8am until 2pm no service done. She gave a bag of excuses stating the couldn't find paper work. No communication through text or phone. When I showed up for car after taking day off of work she states she dropped the ball. I go to the main office where car was purchased they state they are not responsible for service. I speak with Alex in service he say he can do anything. Although he had the same tire patched 2x stating nail on tire. Tire now blow out on highway and still stating warranty doesn't cover tire. This is the worst service ever at Victory Motor. read more

Terrible place. Dont go there. Bait and switch is all they do They advertise low prices to trivk you into coming to the store. When you get there its al lies read more

KC w as a disappointment . He didn't care after they sold me the car . The dealership don't even check the cars before they sell them . I had to go to the service 2 times already both times me waiting 6hrs plus . This place is a scam and just looking for a quick sell . They customer service is horrible . Even me trying to call them to discuss a situation with the car was a hassle .If I could return the car I would. read more

After being harassed for day with calls/texts from different numbers to come check out a vehicle I inquired about I drove 3 hours in a overheating vehicle just to be told that they didn't have the vehicle and that it had several problems anyway after I specifically asked the representative on the phone Do you still have the vehicle? Yes What's the conditions for me to get it for the internet price? She said nothing that's the price of the vehicle. Is there anything wrong with it? No. They post vehicles with good prices just to reel you in and get you to purchase something else. Not only that but they were trying to turn me away when I got there without dealing with me at all since we got there late after being stuck in the middle of a police chase they had the ride block I watched the suspect plow threw cars to get away. My family and I literally could've died because of this dealership lies. I knew something was wrong when I seen that it had 430 something views. It's no way that many people viewed this good of a deal and did not purchase it. DO NOT SHOP HERE 0 STARS read more

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Highly dissatisfied. The service department manger is the most disrespectful human being. On my brand new car they manage to put a 2016,2017,2018,and 2019 tire on my car with a PATCHED Run flat tire. Patching a run flat is illegal. I have Tried being reasonable with them but they are very dismissive! The sales manager states we are not responsible for your tires any longer after we changed them! So within less than a month I have no come out of my pocket for something they did! Oh to top it off they gave me all used tires and I have to balance themselves! How in the world this man got promoted I would never know. Also I have no paperwork for My warranty so I have no contact information for that so I can't even use that! I am very disappointed in how they treat individuals. Once they get their money that's all they care about! That manger needs to be fired and spit to the side!! The service department deserves less than a star!!! read more

Rude Customer service , lady was laughing while asking me questions. Unprofessional. Had to call 3 times after being hung up on.

This is a bait-and-switch dealership. I was coming in from an hour and a half away so I called to make sure the car I was interested in was there and available. After being assured it was, when I got there I was told it turns out the car had sold days prior. Apparently the person they have answering the phone doesn't have "management access" to the inventory, so I guess they're allowed to just lie on the phone. I do not recommend this dealership at all, very shady business practices. read more

If I could give 0 stars, I would. I should have checked these reviews first. Read all the 1 star reviews. They must have a tone of friends giving 5 start reviews, because nothing about this experience warrented even a 2 star review. Do not believe the prices of the cars listed on their website. I drove 3 hours to get there because they had 4 cars I wanted to look at. Once I got there I was told only two of them were available, because the others had just come in and needed to be reconditioned. They were luxury vehicles, but were extremely dirty and in rough shape. Scratches in the paint, wheels all sraped up, very dirty interiors, one had a missing chrome tip on the tailpipe. I figured for the price I could have the scratches buffed out and get it cleaned up. It went from bad to worse once I met with the finace guy. The car was listed for $25,995. After he gave me the monthly payment, I said something is wrong and asked how he came up with the astronomical monthy payment for a 72 month loan. He worked the financing up for a $30,000 car. He then went into trying to explain to me that they will make hardly any money on this car. I asked what about the $4000 you added to the price. That was enough. I wasted an entire day driving 3 hours to get there, spending 3 hours at the dealer, and driving 3 hours back. I did learn a valuable lesson. Get the "out the door" pricing and check the reviews before you go to the dealer. Some dealers are just not legitimate and boarderline corrupt and deceptive and possibly illegal. read more

These guys are total fraud and scammers. They will advertise super low prices for their new vehicles. when I went there to buy a SUV with cash. So called Manager used every excuse not to sell the car as advertised. He markup the price by telling me that t was not a veteran, I was not trading in a Mitsubishi etc. They ran credit check without my consent which negatively affected my score. Be aware, don't get sucked in. Never have I seen such dishonest business. read more

This car dealer is a bunch of Cons. I went into there with more than seven thousand for a car that was 24000, my deposit was never applied they adding fake charges more than the KBB, value the car for. The car have issues, look at the google reviews, I have seen them ask a customer for they phone so the sales man can put his owe review. They don t give paper work until days later, they will run your credit without your knowledge. sent up fraud insurance for other people, change your paystubs without you knowing, than loan pack a bunch of fees on. the car note so instead of your car being g 21000 it comes out to 42000. I am starting a class action suit if this have happen please reach out to ANGELLOZADA1522@GMAIL.COM YOUR EMAIL WILL BE RESPONDED TO. read more

Absolutely terrible service. I will dare say Thieves. I went to see vehicle sticker price 14 thousand. Sat to do financial price went to 20 thousand with so called fees. Stay away! .Sticker price is a scam. read more

The customer service and lies and therr greatest deals in here. If your looking to leave with a car than this is your place. If you're looking to good for a new car than this is not your spot. I had the worst experience and witnessed so many lies between there management employees I would recommend everyone save there time from going here unless you have a credit below 500. read more

I saw someone say they got scammed with the first time buyers program, I'm dealing with the same thing as we speak. i purchased the car in January by February I got notice they did fraud with Geico. haven't been able to drive my car since I moved. DO NOT GO HERE! when you have an issue like this theyll transfer you to three different people and all of them are rude and nobody wanna give you an answer to these problems. read more

Do not waste your time. Prices they show and tell you over the phone change when you arrive in person. We drove over an hour to pick up a car only to be told price is not as advertised scammers read more

Thanks for trying to scam us. My wife made an appointment today. Drove all the way down and then was told the vehicle wasn't going to be sold. True bait and switch operation you're running. read more

Hi All , I am feeling cheated today , i went there to purchase honda crv from them. I talked to Manager of this dealership he told me the on road price for the car = Car value ( written on thier website) + sales tax ( for me NJ 6.7% approx) + DMV charges (500$) + documentation fee (175$) I asked 3 times and confirm any other hidden charges/ or any charges apart from this. He told you have to do finance. I agreed on that. He ran my credit score and came back told me that everything is excellent. you have to pay pdp + adi charges = 4000 $ also. I told him why this charge now coming why you did not tell me upfront before running credit score. He told we do like this only. What is this I never expect this from a mistubusi dealership. I waisted my whole day in their process and don't know how much my credit score was effected. Can any one suggest where I can take legal action against the dealership so other customers not be cheated like this. read more