Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

I cannot say enough wonderful things about Franks Spa Service. We hired them when we got our spa…read morealmost 20 years ago and they have been amazing! My husband and I have never had to do any maintenance on our own. They are extremely reliable with fair pricing. They are here monthly, without fail, to service our spa and not only do they do a wonderful job, but they leave the area in pristine condition. When we have had issues with our spa and needed more than our monthly service, we call and someone is out here immediately. It is great to have a company I can rely on and feel confident referring their services to others.

Franks Spa Service has serviced my spa for 5 years. They do an excellent job so that I don't ever…read morehave to worry about!

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

Eric with EZ POOLS is phenomenal! Our pool needed a full overhaul, and Eric and his team delivered…read more The absolute nicest and most efficient company we have come across. He even installed a new light, which the other companies missed. Thank you so much EZ Pools, we are ready for pool season.

They were recommended to me by a friend, within just a couple days of contacting them, they were…read morealready out fixing my pool. I would rate higher than 5 stars if possible. Very friendly and professional as well.

Used these guys for two separate houses. First house last year they did decent and moved quick so I…read morethought I'd use them again. My personal house I'm not happy about a few things. The main thing is the rock wall. The job they did started rusting in under a month. Then the attempt to water seal the concrete left an eye sore and also dripped into the pool and on the tiles. I had to fix all of that myself because the more they tried to fix things the worse it got. The pipes for the waterfall leak inside and behind the wall causing white streaks everywhere. And in terms of time to complete, it was not great. Took nearly a month and a half because they would sometimes not come for a week at a time often without communication for days on end. The overall construction of the rock wall is not good or what was advertised in the quote. It looks very amateur and the structural issues will ensure that I will have issues now and down the line. I had to intervene several times and it still missed the mark. On the good side their prices are competitive and basic plastering and tiling seems to be alright so far, but I wouldn't use or reach out to them again. Nobody should expect their pool to look like this weeks after paying for a remodel.

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

10 out of 10 STARS This is our second pools with Ben from…read morePools R Us and have to say it won't be the last, Ben knocks the designs out the park every time , I feel in my opinion there prices are the most reasonable I've seen and I've been through a few local companies and a few no name companies but I can tell there experience building pools isn't quite there, I'm sorry I'm not risking my own pool build for someone to build their reputation, Even my neighbor had a small pool contractors company come to there home for a bid, please keep in mind this is before I knew they where looking at pools and he got this crazy number and super vague bid form from a company has a very low amount of reviews but ratings seam good and I'm sure he just starting off but $75k isn't money I'm willing to gamble with nor is my neighbor this made him uncomfortable as well as I at the end of they day I got him hooked up with Ben And not to mention pools r us price was still better then the lower rated company he got a bid from . So it was meant to be Be that I invited Ben to meet my neighbor for a induction, Now they are doing two pools side by side up here in summerlin and I couldn't be happier that my guy Ben is taken care of them as well. Thanks again Ben, from your loyal customer Gregory loveless

Great customer experience, we have been blessed to have come across Ben with pools R us. He has…read morebeen a headache saver between my wife and I, but I'm sure we gave him his fair share of headaches, lol Let me start off with the initial visit. Which was on a Saturday, believe it or not. Ben With Kohl's rest was the only company I can find. That would meet me on my time window. We had an appointment at 2:30 he got there at 2:15 and sat in his truck till our appointment time. Watching from a ring doorbell. I felt bad and told him we could start earlier if he was able to. I only bring this up. Because the last 3 companies I had. One company showed 45 minutes late. Now he did call when he was 20 minutes past the hour. The other one showed up on the wrong day and blamed it on me. And the third one straight up, no showed which I'll be writing a review about that company as well. As far as the bill process, it was very smooth. The only problem that we had was that we didn't read the packet that was provided. That gave instructions on how to do certain things like watering the concrete. i think that's what it's a called . So we had to keep calling Ben to give us the answers that had been sitting in front of us the whole entire time. Other than that, our overall experience was fantastic. I'd hardly recommend them if you're in summerlin or Las Vegas. I'll be posting pictures once my landscaper "meaning me" finishes the landscaping, lol

Our pool is currently getting built. My husband and I had gotten quotes from other companies. We…read moredecided to go with Pool and Spa Pros. because he listened and knew exactly what we wanted. We were impressed with his knowledge and his professionalism. HE KNOWS HIS STUFF! He or his assistant's been communicating with us regularly letting us know the next step. We are anxious and excited to get our pool finished just like everyone else who's getting their pool built . I'll update it once it's finished.

This review is long overdue but I just wanted to share how impressed we were with this company…read more Vidal came out quickly to assess our situation and give us a quote. He was very professional reliable and responsive to any of our questions. We ended up having to drain our pool fix a leak and they replaced all our lights that had all stopped working. The work was done in a very timely manner as we had a pool party coming up for my husband's birthday. We highly recommend them! We will be using them again in the future as we need to replace all of our decking.

Visited the community pool on Fathers Day, sunday, a week and one day ago. In the morning. Water…read morewas very murky. Made a comment to another visitor, who then mentioned it was a new pool cleaning service. Hubby cleaned the bugs and the little debris that was in there, prior to us getting in. When I was doing laps, I could see into the pool, as I had my goggles on, and got a closer look, just how bad it was. Very dirty at the bottom of the pool. Also, the hot tub spa was murky, but didn't seem as bad, as compared to the pool. Looks like all of the signs were replaced, to show the new cleaning service's info. "Spa Blanket" instructions were at the hot tub spa. It looks like bubble wrap for packing merchandise into boxes for shipping. You'd think that there would be handles on it, or some place for it to be placed, but it was on the grass, a bit far off.

reliable friendly professional and keeps us informed about everything concerning our pool. thank…read moreyou again for getting us summer ready