My wife, my brother-in-law and I have been coming to VIP Cleaners & Laundry for quite some time, and they have consistently done an excellent job. Whether it's dry cleaning, alterations, or everyday laundry needs, the quality of their work has always been outstanding. What really keeps us coming back is the friendly customer service. The staff is always welcoming, professional, and willing to answer any questions. Our clothes are returned clean, pressed, and ready when promised, and we've never had issues with lost items or poor workmanship. We've also been impressed with the attention to detail on alterations and specialty garments. It's clear they take pride in their work and genuinely care about their customers. In a time when great customer service can be hard to find, VIP Cleaners & Laundry continues to exceed our expectations. We highly recommend them to anyone looking for reliable, professional, and trustworthy dry cleaning and laundry services. read more

In a pinch, I desperately needed a dress dry cleaned within 48hours. I've never gotten anything dry cleaned before so wasn't sure of the process, and felt extremely safe with the women at VIP cleaners and laundry. They walked me through the process, the pricing, what needed to be cleaned, and made sure to prioritize my cleaning so that I would be able to pick it up next day. I told them I just needed it by the day of the event and they reassured me that they would not make me wait until the day of to get my garment, and that it would be ready the day before. They are an example of a business that truly understands their customers needs, urgency, and matches with just the right amount of care and accommodation. I haven't even picked my garment up yet, but I know that I will be returning! read more

I switched to VIP Cleaners & Laundry about a year ago. I was impressed with their pricing, delivery service, and attention to detail. I should also add that the turn around time for 20 shirts was amazing. Dropped off on Thursday and picked up on Friday before July 4th weekend! Jason B. read more

My husband's suit was dry cleaned and the pants leg was sewn. The suit was done days in advance, which was so helpful because we're going on a trip. They are quick and have great prices. I highly recommend. read more

VIP Cleaners & Laundry - Dry cleaned and sewed suit - Dry Cleaning Near Me - San Diego, California

I was looking for a new dry cleaning service since the one I had been going to for years had changed ownership and I was not happy with the quality of the cleaning under the new management. It felt like a daunting task because my dry cleaning service was located at the bottom of my street, I came across VIP when I was doing my research and I noticed its high ratings. I decided to give them a try and I have been very happy with the service. They offer pick up and delivery service which has been fantastic! Easy, great communication through texts of when they will be arriving at my house. Quality of the cleaning is excellent! Also, the turn around time is only 4 days Overall we are very happy customers read more

Great service! Very friendly! I always get my dry cleaning and alterations done here!

Ever since I found them and called.. so far I've happily had my first ordered delivered and more picked up!! For me it's a 2x a week schedule and today was my first laundry return.. folded perfectly, are clean and feel and smell phenomenal!! Thank you VIP Kate B!! read more

I have been doing business with "dry cleaning to your door". Somehow their excellent service turned into VIP Cleaners. I used to get texts about schedule changes that affect when you clothes get picked up and returned. No more, you have to check the app to be confident of when you will get your clothing. They have also taken to billing us several days before the clothing is returned. I was billed two days ago for clothes that still haven't been returned. They say Memorial Day impacted their schedule, but apparently that doesn't apply to charging your credit card. read more

Super friendly and they make coordinating service a breeze. They deliver to my house and give me text updates and let me schedule the preferred drop off day. read more

Always the best service and quality! Owners are always willing to provide with the best solution and help if you having trouble finding a job. Love for ever VIP Cleaners Puro Tijuas read more

Highly recommend VIP Cleaners! VIP did an amazing job removing a giant, stubborn stain on my son's suit and got it done quickly. And when my son forgot to pick it up in time for his graduation photos, Salvador promptly returned our message and came in on Sunday (the one day they're closed) to let us pick up the suit. Salvador went above and beyond to help us out. Thank you Salvador! read more

Very organized and they listen well to the customer. From dry cleaning to alterations, they are my go to!!

Clothes were ready earlier than the date given. Fast quality service at a fair price. I would recommend them !!!

We have been using VIP Cleaners for a few years and they're services and quality are excellent!! Additionally, Phillip, who picks up and delivers our dry cleaning is always courteous, helpful and reliable!! read more

I used to use home pick up service from this company- they are effecient with pick up and drop off, but not at dry cleaning. They shrunk 3 cashemere sweaters of mine and a very expensive Mackage coat. They shrunk the arms down so short and narrow that I can't slide my arms through. I asked them 3 times if they could help me out with the situation (I read on line that maybe the dry cleaner could try to stretch the wool), including in writing but they ignored all of my requests. I've sent many items back to them for "re-do's" because they didn't come back clean. After they shrunk my expensive coat I stopped using them completely. read more

Service is great. Quality and price are great too. The customer service is amazing. Just brought shirts to be altered. Very comprehensive service read more

If you go here, there's a real risk they will (a) wreck your clothes or (b) completely mangle it beyond repair. We spent $200+ for them to mangle $500+ of irreplaceable silk kimonos/haoris beyond repair and wasted hours of our time in travel and trying to undo a fraction of their damage -- not to mention the anxiety and stress throughout the process. Out of 13 garments (all 100% silk kimonos and haoris), 8 were damaged to varying degrees including frayed/pulled threads, torn stitching, scorch marks, ripped seams, and one garment had a completely torn sleeve and collar. In addition, they fuse barcode stickers to each item -- not only was this not disclosed ahead of time, the stickers are permanent. Once we got home and realized the damage, I called the shop to ask about the stickers and the conversation with one of the ladies went as follows: Me: "Hi, we just picked up some garments and noticed that there are barcode stickers that seem to be permanently fused to the fabric?" Employee: "They're not permanent." Me: "They've definitely been fused to the fabric." Employee: "They're not permanent." Me: "Ok, is there a way to take them off?" Employee: "Same way we put them on." Me: "(after waiting for elaboration)... And how is that? Heat?" Employee: "Yes." As I only ever got a few words in response from her at a time, I had to answer my own question by going through a list of items I could potentially use, and finally when I asked if a home iron would be able to remove the stickers, she said yes. But this was a lie, the iron did nothing. After 1.5hrs of painstakingly slow and careful peeling, we were able to remove only half of the stickers (forcing the rest would have damaged the delicate silk). Distressed, we brought the damaged garments back to the shop to see if they could at least remove the stickers and to show them the mangled haori that was literally falling apart. Their first response was to lie again, saying that the garment had already been damaged. That was not true. We have pictures. The two ladies were talking over each other trying to form a half-baked lie and shift the blame onto us, suggesting that they had flagged the issue at intake -- another lie. The owner then stepped in and was at least more courteous, but he tried to sell us a different lie that the damage was because the garment was old and would simply fall apart with a little force. He then proceeded to try and prove his point by TEARING THE ALREADY TORN SLEEVE until it was literally hanging on by a few threads. And those barcode stickers? They have a special machine to heat fuse them on. So no, a home iron would never have gotten the stickers off unless maybe we burned the silk to a crisp. There was no apology, no accountability, and no compensation offered. They only offered to remove the stickers, to which we were very transparent about expressing our fears that they would cause further damage because silk is not meant to tolerate that kind of heat -- which they should have known as "professionals". They assured us that they could remove the stickers without damage. We told them that if they couldn't do it, just let us know as we didn't want them to damage our garments any further. After a night of lost sleep, dreading how else they could wreck our garments, we came back the next day. Not only is there still the permanently fused adhesive on every single one, there are brand new scorch marks, newly torn collars and ripped seams on items that have only been worn once. The lady at the counter just stared at us and lied -- again --saying that those were already there. Go anywhere else but here. If you bring something here, you might get it back in two pieces. If you have an issue and make the mistake of trusting them to fix it, they may hand it back in even worse condition than before. And just a mental exercise: 1. You give someone an item to clean and they break it 2. You state the issue and they are clearly unhappy, dismissive, and reluctantly offer to fix a small part 3. You come back, and magically there is more damage in areas that should not have been affected by the "fix". Not only that, the tears are located in places that would be very easy to tear if, say, a disgruntled employee decided to have a tantrum and yank on the garment read more

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Had an alteration done and quality was superb! Price was right and craftsmanship was first rate. Fast too!

Clean and quick. Super friendly and good customer service! Taken my laundry to be done and some whites to get the stains out.

I've used VIP a few times for the wash and fold service and I've been pleased every time. They offer free pickup and delivery, which is especially convenient since my work schedule changes from day to day so I don't have to worry about getting to their store before closing. I find their prices to be very reasonable as well! read more

I took my wool peacoat for dry cleaning and they made my peacoat look brand new again, the 4 pieces I had altered, came out as if the factory made it just for me. The staff here is super friendly, efficient, and keep you informed about your items. Excellent service and pricing read more

Brought in a wool dress - when I got it back, there was white residue in the armpits - clearly where they tried to clean but encountered complications with deodorant chemistry and didn't have the knowledge to handle this basic situation. When I brought it back, rather than apologize and offer to remediate, the girl actually picked at the fabric and then tried to tell me, 'Its the fabric.' When I didn't accept that explanation she went back and got a man to come out who started telling me, 'If you ask AI about it ...' Clearly these people do not know how to clean garments and are googling/AI -ing their way through their profession. I will never entrust my garments to their care ever again. read more

VIP Cleaners & Laundry - Dry Cleaning Near Me - San Diego, California

Excellent service and the dry cleaning was completed perfectly. Seemed a little higher priced than what I was used to but would still recommend them based on quality and the kind customer service. read more

VIP Cleaners & Laundry - Dry Cleaning Near Me - San Diego, California

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great people and service is also terrific and and the alteration department is also great.

I was worried when my cleaners closed in Pt. Loma and checked in with VIP to pick up the slack. Well they not only did that but exceeded my expectations with services from pressing to alterations. Not only that the owners ended up hiring some folks from my former cleaners and honoring the former business pricing. You don't see such great service often and many of the employees are now friends. read more

Took a load of dress shirts to be laundered, suit jacket and some slacks. They look wonderful! CONCLUSION: They were very nice, Professional, services were good and prices were fair! I'll definitely go back... read more

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Wonderful customer service! Very attentive to detail and follow through with any issues.

great customer service, friendly people, great work, would 100% be back! Laundry, sewing, dry cleaning and more. Come check them out please!

We have been customers of VIP Cleaners & Laundry for several years. They pick up and drop off at our house. They are punctual. Their prices are reasonable. They are professional and they are friendly. We couldn't be happier with their service. read more

Came into business for quick dress pressing. Was charged an exorbitant amount to basically iron and they did an awful job. Never will we go there again. Bad staff, bad service and watch out for over-charging customers! read more

Awesome job with reasonable prices. Great staff members at the front desk and on the phone.

This is an excellent full service dry cleaner and laundry business. The best we've ever used. They also have the best alterations guy (Ruperto) in all of SD! They even offer pick up and delivery service. You will love VIP Cleaners and Laundry. read more

My Tailor was in Italy when I needed a suit tailored and this place was recommended to me. The did an excellent job and it was a good value. I recommend them 100% for men's alterations! read more

Just had three pants altered and I am thrilled with the work they did....thank you to whoever did the work...I feel like I have three new pairs of pants!!! read more

Highly recommend! I've gone here for dry cleaning for a while and they are efficient, reliable, and affordable. The alterations are also excellent. I had a silk bridesmaid dress tailored here; it was only $25 and the stitching is perfect. read more

I accidentally left $1000 in cash in a suit pocket that I was supposed to deposit for my work, yet the owner found it and gave it back to me. Aside from their honesty, they are the BEST pick up/ delivery dry cleaning service around. I cannot say enough good things about this company. Always on time, reliable, and honest / fair priced. I am so so grateful that they survived Covid, as they are the type of solid reliable business I would extremely miss. Thank you VIP. read more

I haven't tried many dry cleaning services in San Diego but this was near my house and I had a great experience. Staff was kind and was willing to hold my laundry for several weeks due to traveling out of town. When I received my clothing it was In great condition. read more

I love Vip Cleaners, they always clean my clothes with care!!! Not only do they do an amazing time every time I come they also have prices that cant be beat!!! I have had some things altered but usually I just take them up on the free pickup and delivery. read more

Fast, friendly and very helpful. Don't really like dry cleaners, but they did an amazing job. I will be here next time I'm in town. Thank you read more

The dry cleaners' delivery service was efficient and convenient. My clothes came back clean and well-pressed, and the delivery process was punctual. Overall, a hassle-free experience that I would recommend. read more