Always prompt service -- they are there when you need them. Very fair pricing and they do what's…read moreneeded, not soak you for their benefit. Probably the most honest company I've worked with over the years. Highly, highly recommended n

Great business owner. He doesn't upsell, and spends a lot of time explaining stuff, which is very…read morehelpful for a first time homeowner. Already called them for two different projects, will continue to call them for all heating and cooling needs. Highly recommend them.

Really shady scam operating out of Aurora, IL area. Called them asking them to send a tech for…read morefurnace tuneup and who is qualified to install a T10+ thermostat kit to furnace, AC, and humidifier. It wasn't that I couldn't handle it myself, but rather to have Honeywell warranty the unit, a certified tech must install it. Well, the tech they sent, Brandon, not only wasn't qualified to install the kit, but also had no knowledge of this kit at all. But after looking at the box, said it would cost about $20-$30 to install on top of the $149 furnace tuneup. I agreed saying I can afford the $200 total. Since I had another contractor working on our 2nd floor, I let Brandon work in the basement on the HVAC equipment. When I came back down to the first floor a couple hours later, I saw the Buchner truck outside still. When I went to the basement, I found Brandon sitting on the floor reading the manual. Mind you, he never said he was charging more than the $200 I approved. He had apparently been unable to get the humidifier to power on. It seems he had decided to change the humidifier to being powered by the furnace, which is not compliant with Honeywell authorized procedure for that unit. When he had Honeywell support on speakerphone, the specifically told him he couldn't power it from furnace, and to reconnect it to the transformer it was originally on. After ending the call, he still didn't tell me he was charging me more than $200, so I went back up to the contractor two floors up. Finally, four hours later, I had to go to work. At five hours, he hands my wife an invoice for $900 for the work. But that's not all, he also tells us the humidifier board is dead, even though it had been running with no issue prior to Brandon arriving. Of course I refuse to pay the $900 invoice and call Buchner. When they have the Service Manager call me, he tells me that Brandon never said it was $20-$30 to install the kit and that Brandon is competent and wouldn't damage the humidifier from working on it. The manager finally agreed to send his other tech, Tony, to diagnose the equipment, no charge only after I inquired. Tony comes out later in the week with my wife home. He determines that "Brandon did not land one of the humidifier wires correctly and that the equipment is now online. But during conversation with my wife calls her a liar when she says that Brandon never said he was charging us beyond the $200 we agreed to until he handed her the $900 invoice. About a week later, I get an updated invoice from Buchner in the mail for $181, which I called them to pay immediately. I figured they must have agreed that Brandon had made one or more mistakes, and was doing the right thing. Oh was I wrong! A couple weeks later, I'm trying to clean up the loose humidistat wires that are supposedly not connected anymore because it is now wirelessly digital instead of wired analog. WRONG! As soon as two wires touched, I see an electrical arc, and my new thermostat goes dark. I immediately call Buchner, but the answering service says there is a note in their system to not service our address. She tells me to call Monday, which I do. The primary secretary tells me they "discounted" the work they did and there was a note to no longer service our address and I would have to speak to the Service Manager, which I agreed to do. Well, several days, and no call from them to my phone and no call to wife's phone. So I contact my contractor who is a licensed electrician and plumber, and also fixed a few pre-existing electrical issues in the house already. With his guidance, we identified the problem to be a blown fuse on the furnace board. So to recap: Poor customer service Unqualified HVAC Technician Attempt to commit fraud (charging customer while they teach themselves how to do their job) Attempt to charge nearly 5x the amount they were initially approved for without renewed consent Dishonest techs and Service Manager

Our condo association has a contract with them to maintain our HVAC system. System is not…read moreworking/not efficien. Was told that it could take 10 TO 12 WEEKS TO REPAIR???? That is completely unacceptable!!! I'm sure if we were paying them out of our own pocket, they would have been here today to fix the A/C!

I reviewed this business. No, I would not hire them. The price quoted was far too high. The man…read morerequested that I pay in cash

Chat GPT recommended I give Mike a call to get an additional estimate to replace my AC. I'm sure…read moreglad I did. Mike was more than prompt to come to my house, give me the best estimate, and educate me on the process. He was available next day to install. He and his assistant were on time, done faster than estimated, cleaned up, and confirmed my satisfaction. I will skip calling my regular go to and go with him in the future. Great value and great service. I'd strongly recommend calling him.

I have now used Vanecek Electric 2 times now. Our house is on the older side (built in 1930's) The…read morefirst time John, the main electrician, came out for a ceiling fan. The job was very reasonably priced and done within days of the initial free estimate. We were very please with his work as well! The second time he came was for our garage door that had been useless from the day we moved in. Essentially, we just used the garage for storage. After John found a major wiring issue he came back within the week to complete. Now we are able to get my car and husband motorcycle's in the garage! Courtney was efficient and flexible when scheduling for the initial estimates and the actual service. I would absolutely recommend. Thanks John & Courtney for the speedy work and professionalism!

After the snafu on yesterday morning with Mr Handyman's shenanigans, I used Angi's list to find a…read morereputable and recommended electrician. Angi process quotes from 3-4 companies and I landed on this one mostly because the time they could come out was preferable. (2 of the 4 could come out same day). Pros: 1. I received a call 20-30 min before the electrician arrived. 2. I was provided a timeframe and estimate before the work was performed. 3. The work was completed same day. Cons: 1. Payment options are Cash, check or Venmo but you don't receive an invoice prior to. I had to pay before the invoice was sent which seems backwards IMO. 2. The work took 2 hours when the person from earlier in the day who was out said it'd take an hour once he had the part (interestingly,no part was mentioned by this company. Their trip charge is $60 and the hourly rate is $90. So all in, two light fixtures under the kitchen cabinet were replaced for $240. Would use them again, especially since there's no trip charge for repeat customers (if called out again).

My furnace was blowing cold when I awoke, so I called several HVAC companies and no one was…read moreavailable for days on an 11 degree day. I contacted EconoTemp and they told me they could have a technician to my house by noon. Perfect. Tavares arrive soon after noon and immediately started the trouble shooting. I needed an igniter, and the overheat protection switch was stuck in overheat. He was able to fix that switch without replacing it, and diagnosed a failing blower motor capacitor, which might have been causing the blower motor to not move the heat out efficiently. In the end, I had a great functioning furnace for less than I anticipated. EconoTemp was friendly, prompt, and extremely competent. I fully recommend them!

My next door neighbor recommended their services so I thought I would give them a try when our…read moreheating/cooling simply stopped working this morning. (From what I understand, while they used to be called Econo Temp, they recently were purchased/merged with First Care Heating & Air, and their HVAC techs seems to still be the same experienced techs which were from Econo Temp). In any event, their HVAC service professional--Paul Petrakovitz--came over the same day to fix our heating/cooling issue. I found him to be honest and forthright about the issue and cost involved. The pricing was reasonable (under $300 for everything), and he had enough time to do a seasonal maintenance & cleaning of our outdoor AC unit (he washed out all of the cottonwood in the unit), performed cooling maintenance for the main system, & checked all of the wiring and controls. I was happy with the service and will call them again.

We have been associated with this company for 17 years. Each time the work was completed…read moreefficiently and priced better than any competitors - and yes, we checked. We feel we can depend upon this company.

My furnace was blowing cold air. I had Service Master to help with a clean up from a burst pipe,…read moreand they recommended ExpertHeating, Air Conditioning. I had called someone else before and had been informed I needed a new Gas Valve. But I decided, I don't know much, and this guy came with a recommendation from Service Master. So Joe Kasallis showed up and told me I did not need a new gas valve but instead needed a new High limit OEM part. So for $196 cash he sent someone over by late afternoon to correct the problem. It blew warmer air but not warm enough to heat up a house. So a week later his guy came back and replaced. This time they sold me a flame sensor for $240 cash. Again, it worked for a short while and then started blowing cold air. When I called them again, he reminded me that our furnace was old and possibly needed replacing, which they also hand wrote in my bills. I finally pulled the plug and called someone else, they came out, replaced the Gas Valve and the furnace started blowing warm air again, right away. I wish I had never asked service master for their recommendation and instead trusted the first guy.

I had Chappel out last October to give me a price to fix a bunch of problems on a Spacepak…read moreinstallation that a previous contractor had incurred? Dwight came out and gave me a fair price. The people that came out from Chappel were Philip who is the owner and Alex, (technician), and Brad ,(Certified Spacepak Technician). I had Chappel out last Thursday and Friday and today. The Owner, Brad, and Alex all were great people and all of them did an excellent job! My Spacepak was reinstalled correctly, The return was installed to a larger and correct size, 4 new supplies were installed, 2 new refridgerant lines were added and repaired. The first contractor who I hired to originally install the new Spacepak didn't do any of the things that Spacepak requires. Brad, Alex, and Philip did a great job and I would highly recommend Chappell Heating and Colling for any HVAC work and specifically for Spacepak work! Great Job everyone!

They snapped a pvc pipe while installing. Once I finally realized the snapped pipe, they proceeded…read moreto say I snapped it and they refused to fix it. Owner gave a bunch of attitude and is a jerk to customers. Highly advise to stay away from this company

We have used the Heat Engineering Company for well over 30 years for our HVAC and they have been…read moreoutstanding. Our usual service tech is Jeff, who is excellent. We have had annual maintenance contracts with them over the same period, they are professional, and get the work done correctly, consistantly, on the first visit.

Bryan came out to my home on 10/23 to give me a quote on a new furnace and air conditioner. I…read morespoke with him on his cell, texted him and e-mailed him. Each time he promised to get back to me shortly with a proposal. It's been 8 days and I still have not heard back from him. If Heat Engineering is not interested in my business, they could have at least sent a polite email. They are literally blocks from where I live. I am very disappointed in Bryan's no response at all.