Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

Our vintage furnace had served us well until we required an evaluation due to a foul odor. We had…read morequality and timely service by Donnie, Danny, and Logan, along with fantastic office customer service. Diagnosis results were for a new furnace. We were provided three excellent options and their high quality benefits. Our new furnace was installed today by Michael, Nico and Raphael. The swap out of old for new, teachings, and addressing questions were excellent and completed in four hours. Thank you as all of you are a fantastic group of professionals!

Comfort First is an honest company that cares about their customers. Six years ago, we were told…read moreby a different company that we should replace our A/C unit as it was leaking and would only get worse. My son told me that the unit is cooling fine and perhaps go with another company. Then, three years ago, this other company told us that "everything" (fan motor, contactor, capacitor) was wrong with the unit and we should immediately buy a new unit. They also told us there was a leak and it's just too hard to find R22 refrigerant. Again, my son said that it was cooling just fine and called out the service tech on his lie about the availability of R22 refrigerant. We couldn't be happier with Comfort First. On two occasions, they literally went above and beyond our expectations...(two very long stories) they really do care about their customers. Everyone who took our advice and decided to have them service their heating and cooling have been very happy. We still have the same old A/C unit (20 years old) as it continues to perform well.

In all of my years I have never worked with a better company then Leipart. They truly make you…read morefeel like family and in my opinion they are trustworthy, fair, and genuinely concerned in your families well being. I had Leipart replace our entire HVAC system and I couldn't be happier with both the equipment used and the crew who that did the job. My thanks to Jim Leipart for all of his kindness and help. Gary and Kathy jordan

Stay away from these guys or at the very least get multiple quotes. I called trying to get an…read moreestimate to replace a boiler when it suddenly died and we had no hot water (and a small child). Talked to Jim and he was nice at first until he was supposed to come for the quote and something I said made him thinking I was getting the job quotted by more than one person. I wasn't getting multiple quotes, in fact I was having a hard time finding anyone who actually dealt with boilers. He specifically said he wasn't interested in coming to give a quote if others were involved and when I tried to tell there weren't any others he basically hung up on me. Called him back immediately 2x and left messages with 0 response. Completely unprofessional. If I was actually bidding the job out (which I wasn't) only someone with something to hide would be that concerned so be wary of any quote you get from these guys. Crazy shady and frankly glad we found someone else ‐‐------------------ Jim, in response to your reply you should check your messages again. Here's the text message I sent you after you hung up on me and after I called you back to try to explain and you refused to answer. Its clearly sent to the number you listed...

Shawn was great! Installed a new furnace, humifier and thermostat. Finished on a Sunday and prices…read morewere very reasonable

Great Service and very professional, knows what they are doing and gets things done in a timely…read moremanner.

I needed a humidifier installed in new construction home. I'm extremely pleased with my experience…read more They explained things patiently and thoroughly. When they came for the install, they informed me that the original humidifier was not the best fit. Rather than installing it just to get the job done they paused. They recommended a different option that was actually a lower cost and that they would have to come a different time to install it. This shows their dedication to customer satisfaction and making sure the customer has the best product to address their needs. Highly recommend them.

Pillar Heating and Air will provide the help you need with your furnace, air conditioner, or…read morethermostat. Travis and Adam are knowledgeable, professional, honest, and prompt. Service is done with care. They have taken care of our HVAC needs for years. We believe they are the best in the business. Give them a call!

Requested a HVAC and Furnace tune up through the yelp projects…read more Quick response and got us on the schedule. They came out today and the tech was great, checked everything out. Happy with the service and would recommend to other. We will be repeat customers in the future

Even though we hadn't adjusted the thermostat settings, we were unable to understand why our energy…read moreexpenses had been gradually increasing each month for some time. We requested a comprehensive home energy assessment from this company. They went above and beyond what I had anticipated, a simple once-over. The professional tested HVAC performance, insulation levels, duct leaks, and even conducted a blower door test to find leaks and drafts for several hours. He compiled a list of fixes based on potential savings and produced a detailed report including thermal photos. We improved the attic insulation and sealed the ducts. The improvement has been amazing--the home stays more consistently conditioned and our heating and cooling system operates less frequently. We have already observed a 25% decrease in our utility costs. In addition to selling us equipment, They truly stand out for their expertise and transparency.

I called Lockwood Furnace Company and always so polite and helpful is Tricia the scheduler…read moreI cannot say enough about Matt service technician, Bob service manager, Andy installer, and Terrance assistant installer.These four gentlemen did a project at my home just recently. Each one of these gentlemen treated me and my wife with the utmost respect. All four gentlemen where so polite, caring, and professional with a sense of humor.Each one explained the job that they where doing with simplicity so one would understand. These men where all so honest and could have taken me for thousands. But being so honest it only cost me $1300.00. Plus they covered my steps and the room going to where the furnace was. Thus cleaning up the mess. I've been to other companies but Lockwood Furnace Company at 2300 McDonough St, Joliet, IL 60436, (815) 744-4004 has my business from now on. Plus Lockwood Furnace Company is quite affordable. I will tell you do not look any further because Lockwood Furnace Company will not let you down. I firmly believe that if you give Lockwood Furnace Company a try. This company is a keeper for me and can be for you.

Well connected and able to fix things able to be fixed and if I need s new system will consider a…read morecomplete overhaul

The technician was suppose to come between 8 - 830. I called around 9 am I was told there was an…read moreemergency. Fine My concern Is with your customer service. No one called me This makes me angry. I used to work in customer service. This would be something to the customer. If I did this I would be in serious trouble. Because you don't treat your customers like you did. You always let your customers if there is a delay. You guys failed this If you guys keep doing this. You guys will go elsewhere for service

Went with Youngrens to take a look at our AC unit that was not effectively cooling. From the start,…read moreMisty was very pleasant to set up an appointment with, and was able to setup a service call for the very next day. They had given us a a 3 hour window from 9:00 till noon. The next morning they politely asked if it would be OK for them to come out sooner, which worked better for us in our case. Andy the technician was very thorough and answered all our questions, and did an excellent job. He did not try to upsell us and offered us all available discounts available for us. He did a great job and would use their services again

I've used Jerry twice now and have been very happy. He answers his phone and responds quickly. I…read moreneeded service on a Sunday morning with no heat. He was over quickly and had my furnace up and running. I would, also, say he is professional and friendly. I would definitely recommend him to anyone. I've seen a couple of low ratings, but they were for services other than HVAC. Based on my experience and that it is Jerry's Heating and Cooling it makes me wonder of those people are putting their review on the wrong business. On Google Jerry's Heating and Cooling has 100% 5 star ratings with 138 reviews.

I had a problem with soffit that pulled out of the track & the fascia cap was loose as well and…read moresoffit pieces ended up on my lawn. I went on my roof to see what was going on. Discovered I didn't have ladders to reach the areas needed nor was I warm & fuzzy about going up to the roof peak either. Enter Jerry, I saw on yelp that he was recommended, he came out same day, was very personable , did a nice job, price was reasonable. I also discovered that thru discussion that Jerry and I had a few mutual acquaintances and some things in common. Nice guy, I do recommend him & its highly likely he will take care of ur issue on the same day as his van is well stocked w/ things he needs to do the job on the spot.