The pedicure I was given was actually decent but the customer service was terrible and the atmosphere uncomfortable to say the least. When I got there my coat was hung up for me which I thought was really nice and service went on as normal. However, when I was placed in the drying station the nail tech immediately asked if I wanted to pay and I told her that my wallet was in my coat (that they hung up) so I'd pay at the end when my toes were dry and I got back my coat. She said no problem but made a slightly displeased expression. About 15 minutes later the nail tech sent the receptionist to ask me to pay. I gave her the same response I gave the nail tech and she paused, stared at me with a blank face, and said okay. I then saw her walk over to tell the nail tech and they kept periodically staring at me. No one spoke to me for an hour so I wasn't even sure if I was in the clear to put my socks and shoes back on. I felt extremely uncomfortable and after realizing no one would speak to me I asked another tech if I was done and I was given the clear. As I walked up to the register I was given looks. When I got my total I let the receptionist know that I was still going to tip even though I felt extremely uncomfortable due to the nasty stares and refusal to speak to me after telling them they had my coat and wallet. The nail techs were listening in but didn't say anything and the nail tech avoided eye contact with me and said nothing. I've honestly never felt more dismissed than during my time at this place. read more

This establishment is incredible! I had a regular pedicure and a polish change. Kylie and Leah worked on me and my nails have never looked so good and were done so fast while maintains the same level of quality as if it took an hour. It was probably better to be honest. I chose bright red and the technicians didn't even have to correct as they painted. I'm nothing short of amazed. The added bonuses are a clean environment, good prices, and an optional quick shoulder massage while you dry. I'll definitely be back and have already started telling friends. read more

I've been here twice, they do an okay job on acrylic fills and no chip pedicures. What I don't like is that there is always an addition charge for things . They are charges that you would think are or should be included. Such as, I went for a acrylic fill, they charged me $5.00 more to shorten and shape my nails. Wouldn't you think that would be included? Also, I had a no-chip pedicure, they charged an addition $3.00 to remove my old polish??? How do you have a pedicure without removing the old polish? Prices are a little high, also they could be a little cleaner. read more

Excellent service! I usually get dip and am always hesitant to go to new places, but this place does dip really well! Doesn't look fake, meticulously shaped! AND they give you a free back massage, how awesome is that?! I can't wait to come back!! read more

VIP Nails & Spa - Dip - Nail Salons Near Me - Chicago, Illinois

i've been coming to VIP nails for over a year now and they NEVER disappoint. every time i get a fill, i share the design I want and my expectation and reality are spot on. read more

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I had such a wonderful, wonderful experience here! My full set of acrylic non-gel nails were done by the owner, Tracy, who was absolutely amazing! She was so kind, along with everyone else and very obliging. The salon is very clean and welcoming. They have their very own costumer's dedicated refrigerator full of drinks, along with offering a complimentary water bottle & back massage regardless. It has been so hard to find a nail salon that takes it's time while doing acrylic nails. So many times the nails can come out looking bulky and not fully flat...as nails normally look. Their nails are extremely natural and well priced. I love them! I cannot wait to come back! read more

VIP Nails & Spa - Nail Salons Near Me - Chicago, Illinois

Made a reservation here last minute for a regular mani/pedi. I was very thankful they got an appointment for me, however, I am giving this place 1 star and will not go back! 1. The pedicure and manicure look horrible - sloppy and messy (3 layers of polish). you can see the layers of coats and it didn't even go till the end of the nail. 2. I hated paying/tipping for the manicure before I could see the quality of the work 3. I had to ask for them to clean under my nails for the manicure. & They didn't buff my toe nails to smooth them out. How are these not common procedures?? 4. In less than 24hrs, I had huge chips on both of my nails read more

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They do a really nice job every time, would go biweekly. It's a nice place to go to with friends as well for a girls day. The ladies always work with you to get scheduled at a convenient time. I would recommend. read more

I received a gift certificate to this place and decided to try it. I got a gel manicure and pedicure. No fancy colors, no fancy designs, my bill was $134! I know gel manicures and pedicures cost a bit more, but even if I had a design, I have NEVER paid this much. The service was basic and nothing special. I wouldn't recommend this place based on the price alone. read more

First time here and I am very pleased with the service. The nail tech that took care of me did an amazing job at my request. For sure coming back. See for yourself the amazing job with the picture below!! read more

VIP Nails & Spa - Nails! Nude color with stars - Nail Salons Near Me - Chicago, Illinois

VIP nails I am so happy this place opened in the South Loop! I am really particular when it comes to nail salons and this place really exceeds expectations. They offer an array of services and are fair priced. They opened not too long ago, so everything is very clean and updated. They offer refreshments, including Fiji water! I usually get their no chip mani and it is $40 which comes with removal and hand mask as well! Most importantly, they are super clean when it comes to their tools and open up a new sanitized pack every single time instead of just soaking it in the blue liquid like many places around the city. They have a decent collection of colors and brands. You can make your appointment via yelp as well which is very convenient. The only thing is I wish they had TV's but I wouldn't be surprised if they install them in the near future. Also, perhaps a punch card. Tracy is the best at doing nails so ask for her when you go! I will also try their eyelash extension services soon. Great addition to the neighborhood! read more

Sadly I started out loving this place. At this point, I will never go back. Everytime I go and pay for no chip it only lasts a week, if I'm lucky! I just got up and left a mani/pedi appt bc I was so desperate to get in somewhere I booked with them during my lunch break and the guy who was doing my pedi literally got up during the process to take a personal call in the back. I was waiting 10 mins by the time I finally got up and left. DO NOT RECOMMEND this place! read more

I had been coming to VIP Nails & Spa for over 4 years. In the past, the service was good and when there was a disappointment such as me showing up for appointments and the person I booked with not being there, I would always let it slide. But today, I just can't. I booked my appointment in advance for 12:30pm today. I've never, in the history of coming to the salon, have ever booked before 12pm. I show up for my appointment just to be told that I "missed" my 11:30am appointment and that I could not see Yuki (my usual nail tech) because they'd booked someone with her for 1pm 30 minutes ago (at 12pm). 1. Whenever I book an appointment, I repeat the time back and also add to my calendar. There is literally NO way I booked before 12pm, I never do. 2. If I had an 11:30am appointment for 2 hours, Yuki should have been able to complete one of the services as it was still within the 2 hour window. 3. They chose to uphold an appointment booked 30 minutes ago instead of calling them to ask if they could come later since the scheduling was wrong on their part vs telling me, a loyal customer who had booked a day in advance, that I could not be serviced or I would have to come back at another time (which I can't due to my schedule). I am so annoyed and frustrated by this experience especially considering how much money I've spent at this establishment over the past few years. I spend anywhere between $150-$200 every 2 weeks plus tip. They didn't even offer to discount a service or anything to make it right. Traci, you should be ashamed. I will NOT be back. read more

Love my new nails. The tech did a wonderful job helping me pick out the colors as well as style of ombre read more

VIP Nails & Spa - Ombre no chip - Nail Salons Near Me - Chicago, Illinois

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consistent and good quality no chip. Probably one of the best in the south loop. Sometimes there is a language barrier with staff but they do a good job with no chip. I had Tracy for acrylic and OMG she was the best of the best! read more

VIP Nails & Spa - Tracy did these! I showed her a picture from Pinterest and she did it exactly like I wanted. They are perfect! - Nail Salons Near Me - Chicago, Illinois

Great experience! Can't recommend this place enough. My partner and I have had multiple pedicures done here

So, out of personal convenience and shortness of time with the holidays, I thought I'd stop by this nail salon with the clear and concise request that only a person who is trained and qualified would I allow to perform my nail service. The manager (Tracy) was the person who did the nail service. Luckily she was able to make herself available. She apologized forthe previous poor and damaging service and gave me the names of those who are trained to perform the dip powder service going forward. She disclosed the nail tech who provided the last service is no longer there. Prior to that I had no problem with the many visits for the same service with a couple of others who provided the same service so I considered that also when I decided to come in. In addition, I've been there a few times since then for pedicures only out of convenience with no significant issue. I came in planning to pay for my service but was offered a discount by Tracy. While I eventually accepted what she offered, I would just like to suggest that the element of care and customer service to me goes much further than a free or discounted service, especially when I've made you aware of the situation. Thank you Tracy for stepping in and taking over my service when you realized I was the person who posted this review several months ago. I was very satisfied with your gentle and skilled technique. My nails looked beautiful and still do! I'd been getting the powder dip service in another state for over 10 years by standing appointment so its not new for me. However, it's important for most clients to see that when things happen that there is corrective customer service taking place quickly. I wish it had occurred sooner. read more

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Got my no ship with Tracy for the first time upon my friends recommendations and it did not disappoint, Tracy was professional, friendly, and extremely thorough and details with her work. She knew I had softer and longer nails so she applied extra layers for my no chip, gave us coffee and a bonus shoulder massage! Would recommend! They also have a no chip mani pedi deal for $39 Monday through Thursday read more

VIP Nails & Spa - Nail Salons Near Me - Chicago, Illinois

My new favorite and go to nail salon! I had another AMAZING experience at VIP Nails today!!!!! Fanny was my nail tech and she did an Awesomely Professional and speady job. I am well pleased and looking forward to going back!!!! Fanny you are the Best and I was Blessed by your service!!!!! Thank you so much!!!!! VIP Nails you ladies are ROCKING over there!!!!!!! read more

Second dip manicure today and I'm sold on this place! They don't cut corners about cleanliness or during your manicure! All Covid precautions are being taken as well as standard practice salon cleanliness. I have been doing dip manicures for at years now and I see some salons cut corners but both of my experiences here have been top notch. The nail techs really take their time and make sure you are getting what you want! Definitely recommend this place and I will be returning. read more

VIP Nails & Spa - Nail Salons Near Me - Chicago, Illinois

I scheduled a gel manicure with Tracy, I even have the messages to prove it. She had an attitude when I arrived stating that she thought I wanted dip powder. I never even inquired about dip powder in a our messages at all. She had an attitude the whole time while doing my nails and told the guy at the front desk to charge me for dip service even though I got a gel manicure. I will no longer patron at this nail salon because the quality is honestly not even worth the poor customer service that you will be greeted with. They are rude. read more

I'm not sure if real customers write these reviews but I was unsatisfied with my service here. I paid over $100 for a pedicure and half-done acrylic nails. My nails were damaged due to the way the nails were installed. The young lady who did my nails did not properly clean or buff my nails before she installed it yet I paid $65 for it. I am beyond disappointed by how I was treated and when I called them to explain my concerns they said that's how they do nails. I had to pay an extra $8 for basic services like getting my nail cleaned and buffed. It made no sense to me but I will not be returning back. It was a total rip off!! read more

The salon is super clean and modern. I got a regular mani + pedi and pleased with the service! The lady who did both was detailed and took her time making it perfect. Prices not bad and worth it read more

VIP Nails & Spa - Nice modern interior - Nail Salons Near Me - Chicago, Illinois

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Thank you Tracy for taking time to understand my brittle almost non-existent nails and explaining the different options for my nails. It was my first time going to this salon and first time getting dip powder nails. I love it so much. I will definitely come back for another visit. read more

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Great salon! They are pricey but that's probably because of the location. Tracey did a great job on my nails. Overall I would recommend. read more

VIP Nails & Spa - Full set, pink powder, coffin shape. - Nail Salons Near Me - Chicago, Illinois

10/10 been going to Tracy for 2 years! Love them! Clean, fast friendly and they do bomb full sets read more

VIP Nails & Spa - Nail Salons Near Me - Chicago, Illinois

Second bad experience and will not be returning after being a loyal customer. Scheduled appointment for 12:30 pm. The woman at the front desk scheduled me wrong for 12:00 pm. At 12:00 pm, they call and ask where I'm at. I responded that my appointment was scheduled for 12:30 and not 12:00. I get there at 12:35 and they say that Anna did not want to wait 30 minutes and has taken another customer and I should've been there at 12. Again, my appointment was at 12:30. Wendy at the front desk scheduled it wrong and because of that they told me to find someone else when I have been going to the same person. Wendy never apologized and her along with the other woman kept indicating it was my fault that I could not keep my appointment even though they scheduled it wrong. I would not recommend this place at all especially if you have been a loyal customer. read more

VIP Nails is my favorite nail salon in the city! They're friendly, clean (especially during covid) and they always do an amazing job. I can't say enough good things about them! Highly recommend read more

LOVE my summer watermelon nails. Have a pedicure with similar colors and a dip manicure with no chip for the ring finger. Doris was amazing, thank you! read more

VIP Nails & Spa - Nail Salons Near Me - Chicago, Illinois

This place is one of the best places to get a pedicure. I love it here. It is relaxing, comfortable, tons of great colors and tons of great pedicure options to choose from. If you are in the area you wont be disappointed if you stop by. Usually they can take walk-ins but they do seem busy so you may want to call ahead :) read more

My go-to nail place in the south loop! I get dip on my natural nails, and no matter who does them, I always leave happy. read more

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I've been here twice now & overall have enjoyed it. The first time I had a regular manicure which was below average. The woman pushed my cuticles down so far I had indents in my nails that had to grow out. Also, the top coat bubbled & stayed that way until I removed it at home. However, I wanted to give this place another chance because I normally get a gel mani. I went back & loved my nails! They did a great job with the shape I wanted. They also have a wide selection of current colors. Very clean inside with nice music. Although my first time was mediocre they've since made up for it & I will be back. Prices are good too, not too pricey like some of the other south loop nail salons. I'll be back! read more

UPDATE - 10 days later and my left thumb nail became brittle and the top part peeled off. Cuticles still look good but the color definitely dulled out and is starting to brown on the tips. Usually my no-chip lasts at least 14-20 days before the issues I mentioned (one time lasted 30 days while I was out of the country!) so not sure if I will be returning. -------------------------------- Went in for a no-chip manicure & regular pedicure ($65 but $59 with their grand opening sale). Called on a Sunday to come in right after and they were available. Wasn't busy when I came in (only one other client in the salon) so got seated for my pedicure right away. They have a large color selection for no-chip. Both services were very throughout. I've never had masks for my heel and hands before so that was nice (but I think the hand mask was suppose to be on for my entire manicure - but my manicurist only put it on for 2 minutes at the end). I really like the quality of both services (and my manicurist, Lisa, she was very nice). will check in to say when the manicure chips. Only been 2 days so far. read more

VIP Nails & Spa - OPI Somewhere Over the Rainbow Mountains (no-chip gel manicure) - Nail Salons Near Me - Chicago, Illinois

Completely in love with my nails, Doris did an amazing job, if you ever come here ask for her you won't regret it. read more

VIP Nails & Spa - Nails - Nail Salons Near Me - Chicago, Illinois

I am glad that I discovered this place cause it's everything u will ever need Good price and good service. Tracy did my nails and it's just so stunning I mean can we please just take a moment to appreciate the sparkles she's patient and expert at what she does, outgoing and friendly, check this place out u will love it read more

VIP Nails & Spa - Love itttt - Nail Salons Near Me - Chicago, Illinois

I've been going here for about a year now and I absolutely love it. Tracy Is my nail tech and every picture I show her she always goes above and beyond to try her best, and it always comes out amazing! I also love the quite and relaxing atmosphere. read more

VIP Nails & Spa - Tracy's outcome. - Nail Salons Near Me - Chicago, Illinois

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I went in to get a pedicure and no chip mani. I asked for the matching no chip color for my fingers. Pedi was great. However, for the no chip mani, instead of telling me they didn't have the equivalent no chip polish, the girl used the same polish from my feet, on my fingers. She used the no chip base and top coat, but the polish color itself was not no chip. I don't know if they thought I wouldn't notice, but I did. I have had the "no chip" on for only 5 days and it's bubbling/rippling and starting to chip at the ends. I'm very upset they charged me for a no chip when in fact, it wasn't ....and didn't tell me from the beginning to pick another color. read more

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They did an amazing job with my acrylic nails! Will be coming back. They gave a hand and shoulder massage and made sure I was happy with my nails. read more

VIP Nails & Spa - Nail Salons Near Me - Chicago, Illinois

I've been here several times and have the same complaint each and every time! I HATE DUAL SERVICE. I make this very clear when setting my appointment. I ALWAYS REQUEST TO HAVE MY NAILS AND TOES DONE SEPARATE, However, each and every time I go I hope that things would be better, but it hasn't. While getting my feet done it's beyond annoying when they attempt to start on my manicure. If you are in a hurry and don't mind them rushing you... this is the place for you. read more

Everyone here is always so kind and accommodating. Whether your getting a service or simply waiting for a friend, the vibe is warm and friendly. My typical go to is a no-chip mani and so far they last 2 and a half weeks and more. They have a ton of colors from both popular brands as well as lesser known brands. Pricing is amazing - competitive for the neighborhood. A major bonus is that this place is steps away from my apartment. read more