Amazing customer service! The waffles are to die for! I got the deluxe with Nutella, banana,…read morestrawberry, and whipped cream.

This was my first visit to this location. When I walked in, I was greeted by a young man who was…read morevery polite, which I appreciated. I ordered the Biscoff waffle and the Strawberry Specialty waffle. When my order arrived, the presentation was quite pleasant; however, the experience quickly went downhill. The waffles were cold and very hard to cut. The texture was not what I expect from a fresh waffle. I usually visit the SouthPark location (if it's still open), and this experience did not compare. I was able to eat the Biscoff waffle, but the Strawberry Specialty waffle was so bad that I ended up throwing it away. Unfortunately, based on this visit, I will not be returning.

I was finally able to check out this French-inspired bakery across Southpark Mall...and despite…read morearriving rather late in the day, they had a pretty good selection of bakery items, as well as some deli sandwich selections. Their drink menu seemed a bit weak, but I did appreciate how they had complimentary water. I liked how they were located inside the Pavilion...and how they had such a nice, spacious area outside of the shop to leisurely enjoy your treats! I was in a hurry, so just picked up 2 Choux pastries to go...and honestly, they weren't the best Choux that I've had. Still, I was glad to see that they had them here. If I was to return, I would probably try something else. In any case, good to see another bakery in the Southpark area.

I really wanted to like Copain, but unfortunately the wait just wasn't worth it. When we visited,…read morethe oven and/or microwave (however they normally warm things up) was broken, which led to delays and food that didn't feel like it was being served the way it's intended. For a place known for its baked goods, that was pretty disappointing. The French onion soup was especially underwhelming, extremely heavy and oversalted, to the point that it was hard to enjoy more than a couple bites. On the positive side, the staff was friendly and did their best to manage the situation. Still, between the long wait and the disappointing food, the experience fell short. I might consider giving it another try once everything is fully up and running, but this visit missed the mark.

Either the management here doesn't care about losing money, or they just have no clue how their…read moreemployees are acting. I've NEVER experienced such inconsistent hours and menu availability. From what I can tell, the employees seem to be allowed to cut corners as they mentally check out after like 2:30 pm even though they don't close until 4. They say lunch is until 3pm, but sometimes they jump the gun and turn the grill off 15 minutes earlier than that, and if that happens they won't turn it back on for you, even if you are still there before 3. Last week I went in a little before 1:45 and I STILL couldn't get a sandwich because they just so happened to be closing at 2. The lady there didn't offer to let me change my order, upsell me on something different, didn't even apologize for the inconvenience... just flat-out refused me service and then the girl had the audacity to say "maybe I could have made it work if you were here at like 1:40ish..." As if her doing her job is negotiable once she's mentally already back at home on her couch. Never mind that the lobby was empty and she had nothing left to do EXCEPT her job. I was like "that's less than five effing minutes ago, y'all have a problem here" and as I walked out this girl actually yelled after me something like "I didn't know your BLT meant that much to you" Which would be completely uncalled for even if I DIDN'T happen to be someone with a chronic condition which actually does affect my diet. So yes, eating something actually WAS that important to me. This isn't even the first time an employee here has claimed I am 'two minutes too late' to order food off the grill they shut off some 10 minutes earlier than 1 hour early. Those cashiers have the work ethic of slugs. I'd recommend literally any other place for lunch, as the Great Harvest has disappointed me several times now. The first time I ate here I actually left a five-star review, but that was before they changed their hours and I will be removing that review. Since then, I have tried to order more food, but I have not since been one of the lucky few who got there in time for the special window of their shift that the employees actually feel like working!! Congrats to those of y'all who make it!!

Over priced, quality and freshness has diminished over the last 2 plus years…read more Five or so years ago the product was worth the price tag... Not now

beautiful respite for our busy lives. pastries are just beautiful and service is friendly and kind…read more love making a stop in for a special treat! Whether fresh croissant, tasty macaroon or quick lunch or coffee, a must for a busy day!

This pastry shop is a great place to catch up with someone that you enjoy. The indoor seating is…read moreattractive and comfortable. The outdoor seating is plentiful. My blue matcha was outstanding. The employees seemed genuinely happy to be there. The desserts were gorgeous and my friend enjoyed hers. I'm already craving another blue matcha!

This one is really simple. It's a bread place, not a sandwich place. You could actually stop…read morereading now because that's all you need to know. All the reviews confirm what I believed and partially experienced. People love the bread but the sandwiches are underwhelming. I'm not sure how this makes sense, but some things in life are best left as mysteries. I gave a 4 because it was a very good chocolate chip cookie and the service was very friendly.

My husband stopped by the other day and purchased sourdough and rosemary bread along with some of…read morethe bread pudding and monkey bread. The loaves of bread were hard as a rock! The monkey bread was stale and had to be warmed up to eat it. Even after spraying water on the bread and putting it in the oven it was very disappointing. The bread pudding was the only thing palatable and it was a 3/5. When you pay this much per load you expect fresh bread. This purchase was extremely disappointing.

A great local and family owned cafe. I really enjoyed the coffee drinks here, I been here twice and…read moreboth times were great. I also tried their signature curry chicken croissant, it was creamy and full of flavor. The service was excellent. If you want to try something different other than Starbucks and help more local business this will be the place.

Owners are so nice. Showed them a little picture from one of the reviews and they were so helpful…read more Got a frappuccino flavored toasted marshmallow and a latte with SF vanilla + white chocolate both medium. 10/10. Spent $11. Will definitely be back! Plenty of seating

discovered Renaissance Patisserie through the Charlotte in Bloom event a few weeks ago and finally…read moremade my way in to experience it for myself. They had offered samples of their lemon tart at the event, which stayed on my mind--so I came back and ordered the Lorraine-style quiche. It was rich, flavorful, and perfectly balanced by a fresh side salad. I paired it with a café au lait, which was equally well done. The ambiance is effortlessly chic--very much reminiscent of a European café--and it was lively during lunch. It's the kind of place where you can sit, linger, and people-watch... and SouthPark definitely showed up in style. At one point, several guests seated near us were speaking French, which added to the authenticity and overall experience. Service was warm and efficient, even with the crowd. The bakery itself is on the smaller side--you order inside and then head outside to sit and eat. I went on a Sunday, so it was very busy with a long line, but it moved quickly. When seating fills up, the neighboring restaurant allows use of their patio, which is a thoughtful touch. My friend enjoyed her quiche as well, and we both agreed it's a spot worth returning to--whether for a casual lunch, coffee, or a pastry break. I also order a few macarons to go and my family enjoyed them.

Review for Renaissance Patisserie…read more After relocating to Charlotte from San Francisco, one of the first things I searched for was a proper kouign-amann (pronounced queen-ah-mahn). It's a staple where I'm from, and when I discovered that Renaissance Patisserie carried it, I made the drive immediately. I'm happy to say--this place is the real deal. The kouign-amann here reminded me of the ones back in San Francisco. It wasn't quite as buttery or rich as some of the West Coast versions, but it was absolutely enjoyable--and most importantly, I finished every bite. That alone says a lot. Location & setting: Renaissance is tucked into the upscale specialty shops of SouthPark, in a lovely, polished shopping center surrounded by quality retailers like Williams Sonoma and several restaurants. Parking is plentiful and convenient, and once you step out of your car, you're welcomed into a charming outdoor courtyard that feels relaxed and refined. You'll immediately notice the bright yellow awning--it's cheerful and inviting--and inside, the bakery is just as charming. The black-and-white tile floors, small bistro tables, and beautifully arranged pastry case create a classic European feel. It's not a huge space--maybe six or seven tables--but it feels cozy, elegant, and thoughtfully designed. What makes it special: * A stunning pastry case filled with beautifully crafted desserts and laminated pastries * Skilled bakers and decorators--you can tell there's real craftsmanship behind the products * Friendly, efficient service * Apple Pay accepted (always appreciated) * Self-service water and condiments station * Clean, comfortable environment * A lovely outdoor patio that's perfect when the weather cooperates I do wish they occasionally experimented with more creative variations of the kouign-amann--perhaps seasonal fruit or specialty flavors--but even in its classic form, it's consistently a hit. I've brought these pastries to friends and gatherings, and they're always well received. What I appreciate most is that Renaissance delivers on quality and consistency. It may be a newer trend here in Charlotte, but these pastries have been a long-standing favorite in cities like San Francisco, and it's wonderful to see that level of craftsmanship available locally. Bottom line: Beautiful pastries, fair prices, great service, and a polished, welcoming atmosphere. This has become my go-to bakery in Charlotte, and if you appreciate well-made French pastries, you will not be disappointed.

If I wanted thawed, previously-frozen, baked goods, I'd head to my local grocery store…read more While the content of the thawed, plastic-wrapped baked goodies, is above average...The fact is still that, when I walk into a so-called bakery, order from the fresh case, and get plastic wrapped goods, frozen, and pay $6-14 per item...It is not a good experience for a customer expecting a bakery. It makes me question if any of it, is actually made in house, or just portioned and packaged. The cake slices aren't even in containers... Just sleeved plastic. CAKE! I applaud the food, inside the plastic. 4 stars. Prices, 2 stars. Feeling like it's fresh, 1 star.

Stopped in on a whim. The owner was super friendly. I always appreciate a recommendation on what to…read moreget and she gave a few. I got their lemon pound cake and coconut toffee cookie. The toffee is made in house and was perfectly buttery sweet. Check them out!