Dr H is great! He is patient, kind, and explains things well. The staff have been helpful and were…read moreable to squeeze me in for last minute appointment when my glasses broke. With the myopia epidemic in full swing, I'm sure my entire family will be back here a lot.

Cancel Open app…read more Search e.g. tacos, Mel's Rochester, NY 14604 Restaurants Home Services More Rochester, NYHealth & MedicalLaser Eye Surgery/LasikRochester Eye And Laser Center Rochester Eye And Laser Center 4.0 (11 reviews) $$ModerateLaser Eye Surgery/Lasik, Ophthalmologists, Eyewear & Opticians Open * 7:00 am - 4:30 pm By appointment only Add Review Call Directions Website Services - Rochester Eye And Laser Center Virtual Consultations Rochester Eye And Laser Center Photos Kenneth Lindahl, MD Ophthalmologist, Rochester Eye and Laser Center photo Emily Culliton, OD Optometrist +22 Dr. Jaime Kenny, OD Optometrist, Rochester Eye and Laser Center Book now $1,000 Off LASIK+Free Consult More like Rochester Eye And Laser Center Optical Stores Eye Doctor Internal Medicine Glasses Repair Recommended Reviews - Rochester Eye And Laser Center Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews. Terry P. 030 1 day ago I had good experience in the past, over 25 years, but that has since changed with my last visit. Had an eye exam and ordered new glasses. I could not use them due to blurry vision. Short story is they tried to resolve this with repeated remaking of the lenses and a new eye check resulting in a different prescription. I still have issues with the new glasses and can not wear them, i will ge going to a different place to see if i can get a pair of glasses that work as well as my old glasses that i am wearing now and happy with. I can see the car dash board and street signs very will with my old glasses, not with the new ones. They did try to resolve the issue 3 times so i'm giving them 2 stars

I saw Dr. Lindahl because I had cataracts that needed surgery. I cannot begin to tell you how…read morepleased and impressed I am with all of the people that work there! Dr. Lindahl answered all of my questions. He was kind and thorough. I had cataract surgery on February 26, 2026 and March 13, 2025, am seeing like I haven't in years and need no glasses. He is an excellent surgeon! The women who work with him are wonderful! I got to meet Maggie, Beth, Laura, Denise, Angie, Kim, as well as Deb and Monique at the front desk. Thanks to you all for your kindness and care! Most businesses these days are more concerned about the bottom line than the people that come to them for help. Not here! They all genuinely care about improving people's lives through helping them see the best they can. I am humbled by what you did for me and so grateful! BTW, Yelp says I live in San Francisco, CA...that's wrong! I live in the Rochester area.

i am updating last year's review. I had my routine appointment on Friday, June 26, 2026 and had a…read morewonderful person take care of me. Her name was Jaminett and I was very pleased with how courteous and knowledgeable she was. I also had Dr LIndahl check my eyes at the end of the visit and he was fabulous as usual.

I paid $150 for an eye exam but I cannot use the prescription to buy glasses online because the…read morestore refuses to give me my PD measurement, a significant part of your eyeglass prescription. The store attendant told me that a large part of the reason is that they don't want to promote buying glasses online but rather through their store.

Alexander Optical has been my choice since I moved here in the 80's. From prescription sunglasses…read moreto contacts, Dr. Caito and his staff have been exemplary - friendly, timely and so helpful. Who knows what looks good on you? Well, THEY do! Now I've had cataract surgery and don't need regular visits, but....I did myself a favor two weeks ago and purchased a good pair of quality Ray-bans to protect my eyes all day long. Aviators - I love them! A really necessary purchase. Next? A cool pair of reading glasses. Thanks to all the staff at Alexander Eye!

Let me start by saying doctors are great everything is great if you don't need glasses, I order and…read morepaid over 950. was told 2 weeks went in to pick up my glasses and sunglasses oops they forgot to order sunglasses 2 more weeks go by I called lab needed more info another 2 weeks, another 2 weeks call again the lab needed replica of frames which staff forgot to mail, another 10 days, staff promising to call never did, so after 7 + weeks brought glasses back for a refund and I was treated with attitude. After years of being a loyal customer I am DONE

Staff is fantastic and the atmosphere is nice. Still feels like a small town office. Doctors are…read morevery good to work with

Optometrist was not very friendly felt like my eye exam was rushed and not very thorough. I went…read moreout to order glasses and the staff were all very friendly and helpful. When my glasses came in. I could not see out of them at all. It was very blurry they rescheduled me for another eye exam and the doctor was very put out .Then she came back with the same prescription. She said my only other option was surgery. So I went and got a different eye exam without letting that doctor know about my bad experience his prescription was different and when I ordered new glasses and picked them up, I was able to see great ,a lot better than my old prescription. would never return to or recommend this Optometrist.

I paid $500+ for two sets of glasses and I can only use one…read more This was my first time needing glasses and the doc kept saying how my prescription was "so light". My vision has been 20/15 my whole life and is now 20/30, a very significant difference for me. She said it so many times that I wondered if I was wrong to want glasses. We discussed that my prescription need was a bifocal due to a stigmatism I did not know I had. I was concerned about having to look down to read, so I opted to try two different pairs, one for reading, one for distance. I asked if I could change my mind later if it wasn't working out, she said absolutely. The person helping me try on glasses after my appointment said the same, more than once ***but they did not tell me I only had 30 days***. So now my pupils are dilated and it's hard to see what I am trying on, which left me wondering why I was not offered to try on frames BEFORE the exam since I was clear I was there for my first pair of glasses?? (Always state that you want to try on frames first!! Live and learn.) My insurance only covers glasses if I buy the same day as the exam, so I had no choice. Again, live and learn. The process of getting pricing on the frames, which is nowhere to be found, was ridiculous. I sat there as she typed I don't know what, for way too long, before I am told that the two frames I chose were more than $200 each, after my insurance!! I asked where the cheaper frames were, they said they didn't know, that they had to look up pricing one at a time! By then it had been so long I did not have time to choose other frames or patience for another 20 minutes to get a price on each frame, so I just paid it. I called later to say the distance ones were making me dizzy. They redid the exam, redid the glasses, same problem. By the way; the doc was NOT patient during the second exam and I felt awful, but could not throw away $500+ dollars I had spent. I apologized several times, she was not gracious. Roughly 45 days later I say; let's try the progressive lenses since the distance ones are still making me dizzy. They said no, I had to notify them within 30 days. I stated I was not told that. I asked them to talk to the manager. Manager said no. Now I have decent reading glasses and very pretty distance glasses that I cannot wear. I just went to Empire Vision and had a lovely experience where they tested my eyes and lenses and said the prescription was too strong. I just spent $200 for replacement lenses so my pretty frames don't go to waste. I will go back there for new frames when my insurance will cover another pair which is next year. I noticed the prices on their shelves are clearly marked, which was a huge relief. I will never go to Whelpley Paul again and I would advise against anyone else going there. These were multiple preventable problems. One more thing; the first pair I picked up were wrong and did not have transition lens treatment. They made sure the second pair was treated, but it wasn't nearly dark enough, so I couldn't wear them for driving even if I got past the dizziness, which I never did. I waited a full year for my insurance to cover a new exam so I could get a new prescription and pay even more money to be able to use the lenses I bought last year. Such a shame.

Great experience so far with Dr. Kaplow and Optician Barb. This was the most thorough eye exam I…read morecan remember having for a routine visit. The digital retinal imaging technology is really cool, but it took several attempts by a tech and then the doctor to capture full images showing my full retina & all the peripheral laser surgery scars. A lot of effort was put into getting my prescription as best as possible considering my conditions. I cant wait to pick up my new glasses and order to contacts next week! They offer a great online account management service at https://local.intuit.com/b/allenscreekfamilyoptometry?rs=gm#gm Submit Feedback Receive Email Appointment Reminders Confirm Appointments via Text Message Request Appointments Online Receive Exclusive Specials & Promotions Refer Friends & Family and more.

Great group! Everyone is so nice and talks me through the entire procedure! Great staff!!read more

I had a great experience with Dr. Lee at ROC Vision (in Costco)…read more It's been years since my last eye exam and I also misplaced my last prescription. ROC Vision had an easy to use website with online scheduling. I was able to schedule something for the next day. I checked in at my scheduled time and was promptly greeted by the friendly lady working the front desk. No wait, straight to some eye measurements. The whole process was efficient. Dr. Lee was pleasant and had a good bedside manner. He explained everything clearly and performed a thorough retina exam. I would definitely return. The fact that it's in a Costco, also helps. Don't forget to bring a designated driver, if you intend to get your pupils dilated.

I made a spontaneous decision to get new glasses when I was recently in Costco so I checked into…read morethe availability of an eye exam. Dr. Lee was able to see me in 20 minutes. Wow. The exam was conducted professionally, efficiently, and courteously. Dr. Lee was very good at explaining each step of the way and he demonstrated mastery of the equipment and test procedures. I chose to go with the optional retina imaging and he immediately identified a retinal tear in one of my eyes. He then sent the info over to my retina doctor (I've had a couple of retinal tears in the past) and I was able to have it repaired the next day. I consider the services of Dr. Lee to be outstanding and highly recommend him to anyone looking for an expert eye exam.

I have been a patient at Chili Vision Group for years - back when Dr. Baskin was there. After a…read morelong hiatus from wearing glasses (apparently your eyes can improves in your 20s and 30s), I felt the need to go back and get a bit of an updated pair of glasses. They are currently in a new location in the same plaza than they were the last time I was there... which they reported was about 6 years ago. And they purge paper files after 7 years... so I probably hadn't been there in 8 years. I had a 7am appointment, and despite arriving on time, I was in the office for nearly 1hr 10min. To me this seemed a bit long, and I wasn't thrilled with that (especially since I was the first person of the day.) But Dr. Brown was fine as a provider. The opticians that I worked with on both occasions (pick out and picking up the glasses) were pleasant and knowledgeable. I have a decent vision plan, so I lucked out with some nice Anne Klein and Bebe frames. There is definitely nothing wrong with this, but I am a little nostalgic from the days of Dr. Baskin. I didn't feel treated like a long time valuable patient/customer, but I suppose that is partly because I am not those things to this place anymore. And thinking of the future, I might consider finding another office closer to where I live now.

Everyone at Chili Vision Group is friendly, helpful, and amazing to work with. I have seen three…read moredifferent doctors over the years, and been very impressed with each of them. I have Dr. Brown now and absolutely adore her. When I needed to switch contact brands, she worked with me over the course of several weeks (and many samples) to get me exactly the right pair. Last fall, I caught a cold that manifested itself in extremely red, painfully itchy eyes. I called, thinking I had pink eye, and they got me right in. The doctor explained the problem and told me not to wear contacts for a week. Not good -- I cannot wear glasses because they give me vertigo, and I was going to Detroit to see my sister's play that weekend. The doctor paused, explained why my glasses gave me vertigo, and then found a 10-pack of daily use contacts. He told me to only wear them for a few hours when absolutely necessary. I honestly do not know what I would have done without the wonderful folks at Chili Vision! Even though I live in the city now, I will always make the 20 minute trek to stay with this wonderful team.