Wow! I'm just discovering their Yelp!!!.. I've been seeing Dr. Kristine king since I was 18 & I'm…read more40 now, the customer service is always kind, patient and genuine including the staff. I would hands down no hesitation recommend her or her husband they both value their customers in every aspect. The office stays clean, keeps good magazines, very thorough with the patient care and treatment. I've never had an issue except when they retire because I know nobody will be as wonderfully genuine and knowledgeable and honest as this office across the board have been!

I trust these people with the the thing I fear losing most, my eyesight. Always in great hands, no…read morematter the staffer.

Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Dr. Ashker is a young energetic Lady who is knowledgeable and dedicated I see her and she always…read moremakes me smile. This office adheres to Covid 19 restrictions . From the registration Desk to the return to cash out or reschedule, my own experience was was good, I'm glad I was referred there by my personal eye Dr. Thank you ( Washington Eye Institute for taking time to help me get rid of eye uveitis.

I have been a patient of the Washington Eye Institute for many years. As the practice becomes…read morelarger, I do not see it as the original patient-friendly group that it once was. But that seems to be the trend lately with a lot of practices. First of all, I have a large amount of respect for office staff. I believe they work hard to make the patient's experience a positive one. However, on Tuesday, September 1, 2026, I wanted to report a phone problem to the office manager. I politely asked to see her. She never came out. Realizing she is a busy person, I asked that she call me -- which never happened. Here was the issue, which I thought to be significant. I had an eye issue which I thought needed to be addressed. I started calling about 1130 on Tuesday morning, September 1. The message on the phone said the voicemail was full and no one was picking up. I tried about 10 times -- so did my husband -- with the same message -- mailbox is full. Then I tried texting -- no response to my message. I tried online. Actually, my reason for the visit didn't fit any of the criteria listed. I tried for about three hours to get through. My husband tried. Finally, I just got in my car and drove over to the facility to make an appointment. (Wednesday -- there are no doctors in the office which I find rather unsettling). On my scheduled appointment, I thought the office manager should be aware of the situation I faced int rying to make an appointment -- however, as stated above, there was no communication between the two of us even though I respectfully asked. I thought it was important that they be aware of the issue. Again I have total respect for staff but I felt the phone issue was critical.

Excellent experience. I had PRK at the Bowie location and couldn't be happier!!! I initially went…read morein for LASIK but after their extensive testing found that I was a better candidate for PRK. (Looking back- I am happier it worked out this way- no flap!). The staff and Doctors are extremely personable and friendly and truly made me feel comfortable, which is important in any setting, but especially when your eyes are involved it is a bit of a scary surgery to commit to. I drove all the way from Vienna VA to go to this office and would absolutely say it was worth the drive. I would recommend to anyone who is considering lasik or prk to go here. Everything is very clean, and professional and they explain everything thoroughly and take their time. The office is very busy, but I never felt like I was just another patient. Something else I really liked about the office is that they keep it dark.(not DARK but they don't use a lot of bright fluorescent bulbs) Sounds weird, but after surgery or after having your eyes dilated this was a nice added bonus. A good example of how I felt they went the "extra mile" The fact that they did enough testing to decide that LASIK wasn't the best choice for me was impressive. I have had two doctors tell me that LASIK would be fine, but the testing they did was not nearly as extensive. I am grateful because I probably would have just gotten lasik, even though it isn't the best option for my eyes. Kind of scary to think there are doctors out there that will just do a surgery without paying that much attention. I am glad now that each time I thought I was ready for the surgery I chickened out, so I could finally find this office. Highly, Highly recommended!

When I woke up one morning and found that my left eye was red, painful and light sensitive, I knew…read morethat I urgently needed to see an ophthalmologist. After calling several offices, I was unable to get an emergency appointment. Thankfully, when I called Capital Eye, Dr. Mark Gonzalez recognized that I needed to be seen and was able to schedule an appointment right away. Let me first mention that his staff was extremely nice (which is important since they are the first impression for a doctor) and they seem to work well together as a team. More importantly, I found Dr. Gonzalez to be WONDERFUL. He was very friendly, pleasant and thorough with my examination (even when he chastised me for wearing my lenses overnight). He explained my condition without me having to Google to understand and contacted me the next day to follow up. I really appreciate the care I received and I am happy to entrust my eye care to him. I would recommend Dr. Gonzalez (and his staff) HIGHLY.

Based on our experience, including repeated errors in processing our insurance, inaccurate…read moreinformation about what was included at the time of purchase, and the incorrect submission of our neurodiverse child's specialized lens order, I CANNOT recommend MyEyeD at 6804 Race Track Rd, Bowie, MD 20715. Most concerning was the office's response after acknowledging that an employee had entered the order incorrectly. Rather than taking accountability and correcting the mistake, we were told that we would be required to pay the additional difference in cost to receive the lenses we had originally requested and believed we had already paid for when we ordered the glasses. Mistakes can happen. However, customers should be able to expect accurate information, properly processed orders, and a fair resolution when an office acknowledges that an error was made on its end.

And I did absolutely. I guess it's in and out as quickly as possible. He really knows what you're…read morelooking for. He doesn't give you a lot of BS. He's just one hell of a guy. See that's enough. Hopefully she'll be

Wonderful experience!…read more Dr Lamothe was super patient with me and explained the why behind everything he was doing. I had a redness problem that another eye dr had dismissed as no biggie and Dr Lamothe let me know it was a gland issue and got me a prescription and other remedies to help relieve it. I'll be back!!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

Excellent service. My second visit in two years and my vision hasn't changed. Dr. Andrew Doyle did…read morea great job of explain the photos and process of the exam. They did manage some repair to my existing glasses. Upon my checkout, I paid my deductible and walked out the door. On my drive home, I realized there was no charge for the repair. A pleasant surprise. They will get recommendations from me!

Dr. Andrew Doyle was simply the best. He taught me things about my eyes I had no idea about. Dr…read more Doyle was friendly, professional and knowledgeable. I would recommend Crofton Family Eye Care to all of my friends.

A friendly team of eye experts and their attention to detail make this shop a clear winner…read more Dr. Susel was thorough, thoughtful and highly professional, and her questions and recommendations reflected her knowledge and experience. She never seemed rushed, and I had her undivided attention throughout the careful examination. Jessica was fun to talk with as she helped me figure out my different lense options, and she was able to provide a wide range of upgrades and prices. Lenses were ready in less than a week. Appointment are easy to set up, though the clinic's popularity may require a 2-3 week wait.

Outstanding service by Jessica. The practice was sent an email to ask if they could take care of a…read morespecial brand & order as a commercial airline pilot.. Jessica called right away. They had the brand. The appointment was thorough & all questions asked. This is the best optometry service I have ever experienced- including the USAF.

My wife and I have been coming to Dr Gore for many years, and have consistent annual exams. He is…read moreextremely attentive and has picked up on a couple of issues between us that required referral to a retna specialist. By catching early and following through I am sure he has preserved our vision as best as could be hoped for. He is incredibly trustworthy and makes great recommendations for lens types as well. I never would not have understood how my progressive lenses would work out without his careful guidance. This is not a "discount" location by any means, but you certainly get what you pay for, and for our vision that is priceless.

Rude and incompetent staff!! I set up an appointment 6 WEEKS…read more in advance and was assured that they took my insurance. The day before the appointment they called and were snippy because I did not fill out the paperwork and was told btw that they did not take my insurance. I don't care how good a doctor is, unless there is an organ transplant involved, if the staff is nasty, I don't have room in my life for them. It is only an eye exam-- I pay less for a hair appointment or cute shoes. I would have gladly paid out of pocket but didn't want to deal with the crusty wench up front.