I continue to be blessed by the service provided for my mother which began on 3/12/2024. And I wish…read moreto recognize the excellent service provided by the team listed below whose base of operations is 5225 Wisconsin Avenue NW, DC. Know that if I could give each one a 10 out 10 stars I would. Their knowledge, kindness, patience and constant support has made our lives are so much better. The team members are as follows: Nurse Ms. Prisca-RN MSN Nurse Ms. Addie-RN Nurse Ms. Jen-RN Social Worker Ms. Ricshara Volunteer Ms. Danielle

If I could give a negative review I would do that. Horrendous! I am a retired oncology nurse and…read morehad I not been in the home, the pt. and family would have had no direction and they would have suffered more than they did. No proper admissions, had to beg - then threaten - to get a nurse to come to home, medication errors, pt. was on hospice for a week and no supplies delivered, promises of nurse visits - medications - supplies and when I would call to see where things were was told nothing was ordered. Was also told once that patient was not in system when I called! The only saving grace was nurse David Frione, who was a triage nurse that came on day 5.

I have used this agency on more than one occasion and each time the CNA's were excellent. They…read morewere knowledgeable, kind, and gentle ith my mom - and that counts so much. I have called with only one hour's notice and they were able to find me a caregiver. If you need assistance for your elderly parent - please consider them. Mehri- the office manager will always help you .

From the owner: Visiting Angels is a national, private duty network of home care agencies. We are proud to be the…read morenation's leading provider of non-medical senior home care services. Our Angels provide in-home care, elder care, respite care, senior personal care, elderly care and companion care services. With our senior home care services, elderly adults can continue to live independently in their own homes.

We found much of the staff to be extremely unprofessional - care givers who made wildly…read moreinappropriate and offensive comments (related to my loved one and I being of different races), staff who consistently showed up late and once didn't show at all until we called (apparently our time had no value to them), and medical advice that was contrary to our wish of providing the utmost care to our loved one. At one point we ran a medication change the hospice doctor recommended past our hospital physicians who told us in no uncertain terms to NOT follow the hospice doctor's advice as there would be immediate health consequences to our loved one. After that, we ran all medications and care questions through our personal physicians only. In terms of the timeliness with which problems with medication refills and equipment orders/issues were dealt with we'd rate them a D. There was very much an attitude of "we can call tomorrow to get that...". The last time they gave us response it had to do with equipment that helped us monitor medication dosages - NOT something that can wait till tomorrow! We did have one care provider that was exceptional but I'm afraid that one person was not always our primary care contact. In addition, Capital Caring did provide medical equipment and checked our loved one's vitals 2-3 times a week (when we left the hospital we were told they'd come 5 days a week but that's another story). We went with Capital Caring because they were the only option the hospital gave us per our insurance. We hope that other families, given a choice, will have the opportunity to consider a wider range of options.

I would give them a zero except for the two professionals they sent. I was going to fire them on…read morethe day my mom passed. I feel so hurt that my sweet Mom who cared for people for over 30 years had a pain filled day on her last day on earth. They promised to make her comfortable but in the end when I needed them most they let her and my family down. We waited for them to find her a bed from 9:00 am to 3pm when the ambulance arrived in rush hour. My Mom died 1 hour after arriving in the hospice inpatient facility in Arlington this place was the only good thing about capital caring at least my mom had one hour of comfort on her final day Shame on you capital caring. So sad you called non stop until we signed up and then went into the shadows. I wouldn't wish you on my enemy. Feel totally disrespected

My mother has been an assisted living resident here for more than 6 years. She has really thrived…read moreas a result of the excellent care, from the Executive Director to the nursing, care and activities directors. The staff really make this place special. They truly care about the residents and obviously take pride in their work in this lovely setting. The activities are varied and interesting, as well. Highly recommend this Sunrise.

Our mom has acute dementia and is on the 3rd floor at Sunrise (the memory care unit). Her…read morecaregivers are fantastic. Kind, joying, loving...it is a wonderful environment for mom.

First I'd like to say that my husband's primary Nurse Brittany and his Medical Aide Kianna were…read moreexceptional in their care of him. They were professional, dependable, knowledgeable, considerate and kind. I would love to commend them. however they could only perform their duties as well as the administrative operations within WHCH would allow. As for the administrative side of the company, If I could give less than 1 star I would. During a time when my family's hearts were breaking and my husband had a very short time to live, I was constantly faced with WHCH "back-office" issue after issue; beginning with his transition home from the hospital, all the way to the delay in his certificate of death. Because I was focused on caring for my husband, I feel somewhat that WHCH took advantage of my distraction to provide less than excellent service. The statement I am making now is to impress whatever impact I can on whomever may be considering using this company. And to either have The Washington Home & Community Hospices REMOVED from the resource books at local medical facilities or to have associated organizations implement some sort of rating/notification system that would alert families in choosing WCHC service, they may be putting their loved-ones final days of comfort in the hands of a company that is ill-prepared to meet the commitment. It is my desire that no other family has this same experience.

In a nutshell: This place is terrible…read more My father was in a nightmare situation at The Washington Home. The final event is that they gave him insulin without food. He was waiting and waiting for the food to arrive. We were on the phone with him, and his strength and mental capacity were deteriorating while he was on the phone. He was increasingly slurring. We could hear him ringing the call button for the nurse and the nurse was not coming. He kept getting weaker and weaker. Finally, a tech came in the room for something. We could hear my father ask her if the food was coming. We could hear her say that it was coming. He asked if she could tell him what time it would come. She said no. We asked him to put her on the phone so that we could talk to her. She said that she was not permitted to talk to us, that we would have to call the nurses station. We hung up and called the nurses station. My brother told the nurse to get my father some food. The nurse said to someone, "what is that tray still doing here, take that in" so the food was sitting right there the entire time. We waited a few minutes and then called my father. He was totally recovered, happily eating his dinner. We were unable to reach the charge nurse over two days of frantic calling. She does not return messages. We called the social work head person first thing this morning and she has not returned our calls. Bottom line: Don't send anyone here.

Just got off the phone with Mary Brennan, my case manager, who literally hung up on me regarding my…read morehome PT and OT. The skilled nurse Akosua came out last Monday, I specifically told her about having two insurance's which NEEDED to be utilized in aspecific way. I reiterated it multiple times. She stated she would give the information to Mary. Today I get a call at the end of the day 4:47 pm, that my PT and OT can't continue bc they just became aware from today's provider who sent in the information that they now have to verify benefits and this can't be done until Monday... So this has now further delayed my healing. This is so very unprofessional on so many levels!!!!!!

From the moment I called, I was immediately put in touch with an intake coordinator who provided…read moreinformation as to what to expect. She contacted my Dr. to get all the information and a hospice nurse was at our door the next day. Followup was wonderful and I would highly recommend them.

When you speak at immigration conferences advocating for more liberal national immigration policies…read more(translation: you need more cheap labor), don't presume to speak for all of your residents. It presumes too much, even though in your mind you think you have a captive audience. This place is a huge beehive. The common rooms look lovely. At $5 K a month, they should. Everything else is college dormitory quality. It's basically storage for old people, stacked on top of one another. Look for a nursing home further out from urban cesspools -- further, smaller, more people oriented. This is just a business. NEXT !!

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

A family was sent here for hospice care. The facility was VERY clean, I was thoroughly impressed…read more At one point when a lot of family was in the room, I recall just sitting on the floor. I typically don't do that outside of my house, but my emotions had the best of me and the place didn't gross me out at all. The staff was friendly and smiled hello which helped a lot while trying to wrap my mind around the situation. I would recommend them.

are there and caretaker postions open or cook and would love some training on skills that are…read moreneeded yes have experience home health aide license needs to be renewed but my experience was good enough is what i was told.

My husband and I recently had a family member who required immediate care. We called Elder Options…read moreSenior Care late on a Friday night expecting to just leave a voicemail. Instead, we were put in direct contact with the owner Josie that night. She could not have been more supportive and compassionate with us when we explained what we needed. She immediately sprang into action and came up with a care plan for us that enabled us to keep our family member at home. The quality of care that was provided was top notch and I cannot recommend it enough. I gave them 5 stars, as the top rating on this site but I would gladly give them 10. If you want to get top notch quality care for your loved one, please contact Josie and be assured that you are getting them the best care available.

I was put in touch with Josie by a social worker in a nursing home in Woodbridge Va. with regards…read moreas to caring for my mother. I can't express enough the overall care and compassion Josie had for my mother and I when we met. She was so incredibly helpful in getting everything set up for mom's home care. Her amazing staff of nurses are absolute angels in my opinion. They were so kind and gentle in caring for my mother, Especially Sally. Josie was so easy to reach and when I had a last minute change in nursing needs for mom, She and her staff made it happen seamlessly and immediately. If you ever find yourself in need for in home care, and if I ever require it again, Josie will definitely be my absolute first call. I believe there are some people in this world that are the best at what they do and Josie and her staff are exactly that!

Mom has Alzheimer's and I'm her primary caregiver; we live together. I've used 3 different agencies…read morewhen I needed additional help. My experience with the first two agencies was frankly terrible, and it drove me to put in a LOT of effort and time into finding individuals I could hire directly. But when my own knee surgery resulted in a short-term need, it seemed a good opportunity to try another agency. I'm so glad that I did! Assisting Hands is now part of my long-term strategy for making this care arrangement work as long as it possibly can. A geriatric care manager -- in a position to know about many different agencies -- recommended Assisting Hands to me. From the start it has been a significantly different and better experience than working with other agencies. They are large enough to truly have their act together, yet small enough to be incredibly personable and accessible. Their caring, responsiveness, flexibility and efficiency are truly fantastic. They get the big important things right: they ask smart questions and truly listen to your answers to try to find people ideally suited to your needs; they have a large pool of truly qualified people to draw from; they work really hard to have one caregiver cover as many of your requested shifts as possible even when it's a non-standard, changeable schedule; they don't pressure you for more hours than you need, nor pass you from one administrator to another every week; they don't artificially jack up prices when they hear desperation in your voice or shame and blame you when a caregiver doesn't fit your needs. They also get the secondary details right: they are always reachable, their response time is incredible, their nurse does an intake in the least obtrusive way possible and even then only when required by Maryland state law or the tasks involved, caregivers can login via an app that utilizes GPS for an efficient time card system, they can help with longterm care insurance reimbursement, and paying invoices is a snap online. I really couldn't ask for more. They get my highest recommendation...and my continued business!

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative…read more Highly recommend.