Wow, I read some people's review and my experience was definitely different from theirs. First,…read moreit's not Simon Meds fault if your insurance sucks and you should contact your doctor who requested the imaging to find out the outcome. The scheduler contacted me to schedule an appointment. I was not a fan of the scheduler because of the heavy Indian accent and lack of listening to me but I won't dock the stars on this location because of him. I arrived on time and waited. Apparently, a prior authorization was not done for my secondary insurance but luckily it was quick. Who's fault was that? They obviously had it on file but if they have an authorization department, that person didn't do their job. My tech was Gregory. He was very kind and sweet and I told him I was hesitant on visiting this location but glad I did because he made a difference with my experience. He talked me through my whole time there with what he was doing and waht he was going to do. I was able to get 2 blankets because I'm always cold. He also was patient while trying to get the contrast needle in. My veins are not the best but he managed to secure the needle on the second try. Thank you, Gregory, for your kindness, patience, and great rapport. Having someone who communicates well and makes you feel comfortable really does make a difference--especially when you're already nervous about having medical imaging done.

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

Nobody likes to give blood. Or visit any doctor for that matter. But it's always nice when you go…read moreplaces that make you feel welcome and at home. This particular quest diagnostics did okay at that. I will say this, I really miss the person at the front counter to check you in. It's always nice to have a human touch, but now they all have those sign in kiosks that feel very impersonal. There's not a soul in sight that looks like they can help you when you walk in. But the actual people I did meet there were incredibly nice and fun. Normally the appointment process is sketchy. But this time I got in super fast, and they took care of me within 10 minutes. The phlebotomists in the back are top notch, super friendly and chatty and make the experience quite enjoyable. We had a little bit of chit chat, and she took the blood with minimal discomfort. Bottom line? I would absolutely come back here again when I need to go to a quest diagnostics. You should too, it was super easy, super fast and they got the job done.

Having an appointment didn't matter because they skipped over me. I wasn't seen for my appointment…read moreuntil 30 minutes after the scheduled time. Staff was impatient with me even though I waited an extra 30 minutes to be seen.

Great service and nice people! I've had many mri's. This was the smoothest!…read more Time of MRI flew by.

I made an appointment for a contrast CT of my kidneys over a month ago. I had the referral from my…read moreurologist office. Today, Steinberg calls and said they have not gotten the pre-authorization from my urologist office for this test. They claim that they do not do insurance pre-authorization for testing that required the doctors office that refers you to them to get it. I talked to my urologist office. They send it in the day. I had my appointment last month and then send it again today. However, a supervisor at Steinberg claims they never received it and they simply canceled my appointment. I have told my urologist I no longer trust Steinberg Diagnostic to do my testing. I prefer to go back to Desert radiology I have always had a good experience with him. I will never ever ever use Steinberg again nor should you.

Hardly any wait time. Tech was pleasant and efficient. Very good experience! 5 STARSread more

Poor communication…read more Very disappointing experience. I had an appointment scheduled for 8:00, but the front desk, Charisma said it was supposed to be at 7:30. Even after checking in, more than 20 people were called and left while I continued waiting for 1:47 hours. When I asked about the delay, Charisma said that I was considered late and had been pushed to the back of the line. If there was a scheduling issue, it should have been communicated clearly instead of leaving me waiting without explanation. Very frustrating and unprofessional handling of appointments.

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

I don't have much nice to say here. I had to take the old lady for a couple scans, it was earlier…read morein the morning, there were no seats left. The office staff was also shocked by that. After waiting some time her name was called and I told him she was in the hallway (they had a couple chairs there) he grumbled something and went in the back. My mom then came back in and waited by the door until someone came back out. During that time the front desk lady comes out and hollers really loudly asking me if my mom had any implants or something else. I asked her to come closer, I'm not hollering personal information across a packed room. Also while waiting the same lady was placing her Starbucks order with someone. A patient went up to the counter and she had him wait while she finished her conversation. We had to go to a separate trailer in the back. Joseph helped us, he was very kind, shook his hand and made eye contact introducing himself. He's the best part of the experience. The trailer had trash on the floor and just wasn't setup well for more than one person. Joseph walked us back in for the last scam. We were taken to a different area. The lady had to give her some kind of iv fluid and let it sit. Woman said she had to go to the bathroom, the lady said she'd be right back. After a few minutes no one was coming back, so I went to look for someone. Another patient in the room showed me the bathroom. I think it's crappy if someone (especially a senior) says, "I have to go to the bathroom", and no one comes to direct them to where to go. They asked her to fill out a form and the same lady who never showed again for the bathroom also didn't collect the form. I asked the guy that brought her out what to do with it. He said turn it in at the front. Well I ended up in line behind someone who'd gotten the runaround multiples times. They don't even have the machine at their facility to do the scan he needed! He said it's the third time they've scheduled him there! Thankfully Joseph came out and I gave him the form. I'm not sure why someone would willingly go unless they had to. Between unclean spaces, and staff that needs to be retrained, it wasn't a great experience and I wouldn't recommend them. Thanks again to Joseph, but that doesn't erase the rest of the experience.

So glad my friend informed me of this clinic. The doctors and staff are nice and friendly. They do…read morea thorough checkup. Angelica Is very helpful in getting my questions answered. Overall great experience with this clinic in providing care.

Terrible first time experience…read more Walked in around 9:47. Walked out 11:05 without being seen. First, the front office staff was extremely unprofessional. I kept hearing gossiping in the waiting room & the lady whom took in my insurance information was just rude & seemed bothered to be there. Waited a whole hour, a new patient with wife walked in & seemed like the doctor and them had a friendly close relationship by the way the doctor literally came to the front door desk to say hi to them & thank them for coming by. Not even 30 min pass by and this Jonathan person with wife gets called in to be seen. Extremely upsetting to have to go through this especially when one is sick. Seems like this might be a good office to go for medical needs but clearly left a terrible impression on me. Wouldn't recommend

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

Had sign on door does not do scans. Waste of time. And my ill mother got sick in the car driving…read morearound. The other one on Nellis had went out of business.

Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Wen there today for my x rays, the whole process was fast and efficient the last time i was in…read morethere was like 25 years ago and still they found my records, they care about the patient very friendly staff, traffic is bad outside for construction but the time you spend inside is fast.

Please be advised that if you have anything but an x-ray at Steinberg, you will wait weeks for the…read moreresults. As per my previous review, it took me well over 2 weeks of constantly hounding Steinberg to get my results. I eventually filed a complaint after the 10th business day passed with no results. I spoke to a manager who sent an email asking that my results be read next. She advised me that they are extremely behind and that they no longer offer a timeframe of when your results will be ready because of how behind they are. Since this was over a month ago, i figured things would be smoothed out by now, and scheduled another MRI at Steinberg. This was a mistake. It's now been 2 weeks since I had my MRI and still, no results. My partner had an ankle xray at this facility and was given results within days, but the MRI's or more advanced tests seem to have an extremely delay. A lot of people visiting this clinic are dealing with life threatening illnesses, and it's heartbreaking to think that they're expected to wait WEEKS for their results. This seems to be Steinberg's new standard of care. The tech who did my MRI was a gem and I hope she is treated better as an employee than we are treated as their patients.

I had an open upright MRI years ago in another state, so when I found one here, I was thrilled. I'm…read morehighly claustrophobic, and also have an impossible time lying on my back due to severe back pain. My joy was short-lived. I arrived 10 minutes before my scheduled appointment, and was told by the unfriendly front-desk girl that I was late. No one had told me to be there earlier; I live way on the other side of town, and S. Maryland Pkwy. is completely ripped up. When I got home, there was a message on my phone half an hour before the appointment time asking where I was. The technician, Adriana, who did the MRI told me that I couldn't move at all during the test, not even during the time in-between the various sections of it. So I didn't, not one bit. She said if I did, the entire test would be invalidated. The room was also freezing, so she had put a sheet over my hands that were resting on a cube on my lap. She told me that she wouldn't be able to hear me, but if I needed help I should raise my hand. Wouldn't that then invalidate the whole test?? The last section of the test was the longest, seven minutes, she said. And when that ended, she said I was going to have to come back and have the entire MRI redone, because I had moved. I said I hadn't moved a muscle, so then she asked if I had taken a deep breath. I knew I had, so she said that was the reason. So why didn't she tell me not to take a deep breath along with the don't-move instruction that she kept repeating??? I was not about to do another 30+ mile round-trip to repeat the entire test and risk having to screw it up again if I did something as natural as breathing, so I told her to just have them send the report to the doctor as-is. She said she'd see what the doctor would do. And that led into a nearly week-long odyssey. I'd call every day and never get through. I had the tech's extension #, but it would ring three times and disconnect. On the rare occasion that I got to speak to the tech, she changed her tune and said I'd only have to repeat the last part. So which part of what she told me was true - repeat the whole test, or just the last part??? Totally untrustworthy. Once again, I told her that I wanted it sent the way it was. Finally, after six days, when I called and finally got through after another five attempts, she said the report had been sent to my doctor; I had her send it to me, which she did. From beginning to end, the unprofessionalism and lack of honesty of this facility is a deal breaker. I also had to have a different MRI, and chose an open-sided MRI facility. The difference in the way I was treated was like night and day, and I dealt with the back problem and the claustrophobia just fine, thanks to the skill and caring of the techs at the other facility (see my review). LV Radiology's Upright MRI isn't worth the trade-off. Unfortunately, they're pretty much the only game in town for an Upright, but it's not worth it. Better off to suck it up and go for an Open MRI. It was a horrible experience made even worse by the incompetence of everyone there.

Dr sent a referral for me to have an MRI, I called LV Radiology a week later, they stated they were…read morewaiting for insurance approval and they'd contact me. I called again, two weeks after referral was sent and was again told they were still waiting for insurance. Today at three weeks I called and was told the same thing. I called the insurance company and they said they had not received any request from LV Radiology. When I called back to LV Radiology they said "Oh I see your insurance denied request" When I explained that couldn't be the case as no request had been received by insurance, I was told by LV Radiology , " it must have been an error, we are short staffed!!" I'm going to another imaging business.