Dr. Szyperski's office provides phenomenal service to all of its patients. The clinic has the charm…read moreand trustworthiness of a local small business where you can feel that you can build a relationship with the staff and your dentist, and the level of attention to detail also provides a warm and welcoming experience during your visit. Many cringe and fear going to the dentist, but at North Bay Smiles, it feels like a trip to the spa as you are warmly greeted and may dip your hands in moisturizing paraffin wax to set while you receive your dental cleaning. At first visit, they send you home with flowers, and they have a special offer for free custom-fitted teeth whitening trays as a new patient if you mention it at your first full visit! (see their website for details) No other dentist I've been to has offered so many amazing free services and add-ons to make your experience special. As a health care provider - in training, I can really appreciate the level of professionalism and care that North Bay Smiles provides.

I had high hopes for this dental office when I first started going. At the time, I was living in…read morePetaluma and wanted to make the most of my benefits to stay on top of my dental health. My first visit went smoothly -- I had a cracked filling that was repaired without much issue, and it gave me a sense of confidence in the practice. That changed quickly. The doctor convinced me to place a crown on a tooth that had previously undergone a root canal. My prior dentist had been monitoring it and wasn't in a rush to do anything, but this provider made it sound like a necessary next step for my health. I trusted that advice. But from there, the entire experience became a mess. What should have been two appointments turned into four. I had to come back repeatedly because the temporary crowns kept cracking -- twice. Each time I tried to communicate that something felt off, that it was uncomfortable and gross to have a cracked piece in my mouth, I was met with attitude -- like I was an inconvenience. I wasn't being dramatic; I was just asking for care that should have been basic. What made it worse is that every visit felt rushed. I came in kind of urgently for the final crown because the temporary had come out again, and she barely looked me in the eye. While placing the permanent crown, she let dental debris and chemical dust fall on my face. At one point, she even grabbed my face abruptly. The whole interaction lacked any gentleness or bedside manner. Going to the dentist puts you in a vulnerable position -- you're literally lying down, mouth open, trusting that someone will care for you. After spending close to $2,000 with insurance, the bare minimum I expected was kindness and attention to detail. Instead, I was dismissed repeatedly when the temporaries fell apart, made to feel like I was a nuisance, and given treatment that felt rushed and careless. To top it off, all services must be paid for upfront, and despite the inconvenience and multiple return visits, there was no offer of compensation -- not even a basic toothbrush. And I was now driving close to 40 minutes each way after moving, just trying to get the work finished. I don't know if it's the materials she uses, but the quality felt low, and even now with the permanent crown in, it looks nice but I don't feel confident in the work. I honestly felt compelled to leave this review, which isn't something I normally do. But this was a stressful and disappointing experience -- and not one I would ever choose to go through again.

Wonderful, I would like to recommend this dentist .I love the way they made me feel comfortable I…read morehighly recommend visiting DDS Chan.

Dr. Chan is the best dentist I have ever gone to, and I've had a life-time of dental procedures…read more She is a world-class proven master of her profession, and I feel very lucky to have her on my side! Anyone apprehensive about going to the dentist can be instantly reassured. I had a filling and a crown done in one appointment and I actually fell asleep! I am bragging about her to everyone I know. She's a phenomenon conveniently located and committed to her patients comfort and care, a great humanitarian. The entire staff reflects these qualities in the kindest way. I recommend her highly.

I've had great experiences with the dentists and the hygienists. The front desk on the other…read morehand.....

It's been said often by way brighter and way more successful people than me,.. "you don't get a…read moresecond chance at making a first impression"! Dr. Leah was exemplary in so many ways. She was upbeat thorough,happy, and professional; with a smidge self effacement and totally engaged with who I was and what she and her team could do for me. She listened intently and when she spoke she spoke TO me and not AT me. Her hands were small and strong and we shook on it and said goodbye AND so I signed her up as my Dentist! For a West Coast'R she sure handled her business like a Greenwich CT watch maker! 6 Stars.. PERIOD!

Jen is so friendly. I felt comfortable right away. The spray tan was done quickly, which I…read moreappreciated. She's so efficient. Jen gave me the most even, glowy spray tan that I've ever had.

Quick reply, she spray tanned me in my garage and it was done in 15 minutes no problem. Tan was a…read morelittle spotty in places but it may have been something I did afterwards.

I've been seeing Dr. Patel for several years now and have always appreciated his professionalism. I…read morecould have given 5 stars for each visit! On my last visit I had two fillings and was so pleased at how efficient, gentle and painless the procedure was. Dr. Patel consistantly checks in with me while he is working and at the same time is completely focused on the task. The tech he was working with was equally impressive and their smooth, mostly non-verbal teamwork was inspiring to observe. The office itself is a very pleasant atmosphere, the staff friendly, and the wait (if at all) is brief. Unfortunately my insurance recently changed and the office doesn't take it, but I prefer to pay out of pocket just to continue seeing someone I trust! P.S. I'm relieved the pandemic is behind us and Signature Smiles hung in there. They really took care of themselves and their patients with lots of thoughtful safety protocol during a very uncertain time.

My first visit with Dr. Patel was great! He is very gentle when cleaning and presents his…read moreobservations very clearly. He didn't try to push any unnecessary suggestions (whitening, etc), which I really appreciate. The whole team was attentive, from my initial appointment setup onward.